The screws of the quick release end links broke during installation. Even if they didn’t break, the quick release mechanism doesn’t move enough to easily take off the end links. A tool is still necess... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Quality product with great customer service. The attention to detail and pride in craftsmanship is sorely missing these days. Steel Reef has it.
Excellent product. The half link purchased matched the bracelet perfectly and adding the link was very easy. Communication and follow-up was exceptional. Would recommend 100%. Little slow to get... Vis mer
Placed a recent order with Victoria at Steel Reef for a Datejust half link and as usual was again pleased with the OEM level of finishing and perfect fit.
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 15 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Incredible Quality
Incredible Quality, fit perfectly, and looks 100% OEM. If you don't have the extension link on your Zulu Time, it's almost not complete. Great addition and 100% worth the money!
Well made product
Well made product, definitely enjoy my bracelet more now that it fits properly
Great product
Quick service, worked as advertized and couldn't be happier. Would have given 5 stars if bead-blast finish was available for Sinn models!
I bought a half-link and a full link…
I bought a half-link and a full link for my Rolex Explorer II and found that the links were better than the original Rolex links. Great product.
Basically an elaborate scam
Basically an elaborate scam, following all the established steps: gaining trust, asking for the money, keeping up the momentum, several postponements and then radio silence.
Company makes excellent products
Company makes excellent products. The half link fit my Rolex perfectly. If I were Rolex I would buy this company since Rolex does not make half links for the Explorer 2 bracelet.Great company to work with. I would use them again anytime.
Super Quality
Super fast delivery. Very good product. Everything as expected and described!
GMT 58 Black
My bezel insert was as described, and manufactured to the high rollers necessary to fit my BB 58 GMT PERFECTLY. Kit included a replacement gasket, and I was able to complete the service with a new tool and some courage. Recommended!
Repeat Customer!
Great product and the second watch in which I’ve installed one. I’m a wrist sweller. The adjustable link is a game changer. Makes my Sea Dweller a daily.
Extremely disappointing customer experience.*UPDATED*
I recently made my first purchase from Steel Reef after consulting their team in advance to make sure I selected the correct product. Only a few days after placing the order, the Black Friday discount increased from 15% to 25%. I contacted them to ask whether the difference could be honoured, especially since the timing was so close and I had followed their guidance when ordering.
Unfortunately, they refused to apply the updated promotion to my order. What made the experience worse was receiving a marketing email immediately after, promoting the full 25% discount — right after being told they couldn’t help. It felt inconsiderate and left me feeling unvalued as a customer.
The issue for me wasn’t the amount, but the lack of goodwill or flexibility. A small gesture of fairness would have gone a long way, especially for a first-time buyer and watch enthusiast. Instead, I’m left with a negative impression and won’t be returning.
My experience with their customer service has been disappointing, and I hope this review helps others make an informed decision.
*Update*: I want to update my review after being contacted directly by Gabe, the founder of Steel Reef. He reached out personally after seeing my initial feedback, reviewed my order, and agreed that the discount issue should have been handled differently.
While the initial situation was disappointing, I genuinely appreciate the way the founder took responsibility and resolved the matter. His response showed integrity and a willingness to look after customers when something goes wrong.
I think it’s only fair to reflect that effort here, and I’m grateful for the resolution.
Utter useless liars theives
Utter useless liars theives
Simply superb
Simply superb. The ‘ON THE FLY’ EXTENSION provides comfort and greatly enhances the watch.
Fits and Looks OEM
The on-the-fly link is the perfect accessory to my vintage “meters first” 5513. The bracelet now fits perfectly in warm or cold weather. Before, it had to be compromise-adjusted to be too loose for cold and a bit tight for warm. The link material and finish match perfectly also, and indistinguishable from OEM.
fantastic customer care and attention
I thought I had an issue with fitting the extender link I'd ordered so Gabe the CEO contacted me directly to assist - fantastic customer care and attention.
Couldn't be happier with both the product and the service received!
Top notch iproducts at affordable…
Top notch iproducts at affordable prices , and international free shipping. Very happy with my half link
Excellent! Highly recommended!
Excellent product quality, reliable and fast shipping, great service! I couldn’t find a half link for my watch for a long time, and I was advised to buy it on this site. Now I will wholeheartedly recommend it to my friends. Thank you very much!
Amazing products and even great service!
Their products are not only top of the line in quality they pride themselves on going above and beyond on customer service even when they clearly don’t have to. Will definitely order from them again for my other watches. And thank you to the team and Gabe, the ceo researching out to answer my questions and help on their products, shipping and customs details!
The extension works very well on my…
The extension works very well on my Oyster Date 15200. Matches the OEM EasyLink on my 2024 OP 41. Great work!
Dette er Trustpilot
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