I have been trying to get in touch with someone for nearly two months now .. the product I bought from them stopped working/ had problems within 6 months. Their things aren’t cheap - so not to... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Faulty steamer and not heard back from customer services as yet - hope to v soon for an exchange. Beautiful designed products though! To update - Via instagram I was able to get in contact with cu... Vis mer
Selskapet har svart
Great packaging, great build quality however even when buying the most expensive model available it just doesn’t get hot enough to take out creases to (near) perfection like a normal iron BUT nor is i... Vis mer
Selskapet har svart
Would definitely recommend this product, works really well, the water does run out quick but it’s very easily refillable and doesn’t bother me much, the only thing I would say is the wire is too small... Vis mer
Informasjon om virksomheten
Om Steamery UK
Skrevet av virksomheten


Breathing fresh air into textile care
Steamery is a Scandinavian clothing care brand that wants to modernize the way we treat our clothes. We make innovative clothing care products that combine minimalist design with powerful performance and functionality. Our mission is to inspire people to take better care of their clothes so their wardrobes can last longer. On a grand scale, we aim to slow down unsustainable processes and inspire a slow fashion lifestyle.
The company was founded in 2014 and today we have resellers across the globe. We are a team of entrepreneurs, designers, and textile engineers passionate about making clothing care modern again. Our product range includes steamers, fabric shavers, laundry detergents, and accessories that help extend the life of your wardrobe.
We like to think that you never really own a garment. We prefer the notion that you are only caring for it until the next owner. At Steamery, we want to educate and inspire people to care for their clothes in a conscious way and view their garments as lifelong companions and worthwhile investments that can last for generations to come rather than temporary items to wear once and then throw away.
Kontaktopplysninger
Storbritannia
- contact@steamery.co.uk
- steamery.co.uk
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 57 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I think mine may be faulty
I think mine may be faulty, It's been charged, but when I use it, it loses it's charge very quickly? Therefore I put it back on charge, only managed the front of a short jumper.
Effective and easy to use
Unreliable delivery service
My item hasn’t been delivered to me.
DOD delivery service is unreliable ,nobody of my friends likes DPD.
Regards,
Irina Dobkalne
Great device
Great device! Wish I’d got it sooner. Ironing is my least favourite chore and this is making it much easier.
Great product
Bought this for my wedding and worked really well on suits and dresses alike
Had a small issue with charging the…
Had a small issue with charging the unit but after talking to customer services, this seems to be resolved. Love using this, just so satisfying and makes jumpers look new again!
A great buying experience and delivery…
A great buying experience and delivery service
Great customer service
After receiving my first steamer it stopped working after just a few months but they quickly sorted me out with a replacement. Since then I've had no issues. Its a great, well designed product that works beautifully.
Fantastic service
Fantastic service. Fast delivery. Excellent product, works really well. Recommended.
Stopped working shortly after purchase
Steamer stopped turning on after about a year (was well looked after and barely used). I contacted Steamery who told me there was a fault with the product, but they couldn’t help me in any way without proof of purchase. Bought it with a gift card which is not deemed acceptable proof. An unfortunate waste of money.
First & last time buyer
First time buyer - placed an order on 28th August & received confirmation. On Sep 1st, an email confirming out for delivery. 8th Sep, no delivery & no update.
I emailed the company who informed me 1 of the products is out of stock. When were they going to inform me of this if I didn't get back in touch ?
Won't be using again - I don't mind an out of stock issue but at least update your customer asap & keep them informed.
Currently awaiting a refund.
Very impressed with the customer
Product was faulty - they were brilliant at sorting it out.
DO NOT BUY ANYTHING FROM THIS COMPANY AS THEY WILL NOT SEND YOUR PRODUCT BUT THEY KEEP YOUR MONEY!!! You have been warned!!!!!
So I don’t know how many times I need to contact this company or write negative reviews they still have not refunded my money for a product I did not receive. Reading their other reviews this has happened to other customers too. Companies like this deserve NO customers. They make empty promises and platitudes. Just don’t waste your money - this company are a waste of time and customer service is terrible and nonexistent. I am receiving replies from a subsidiary of theirs saying I should contact the UK team but they are very busy??? Busy doing what???? Managing complaints maybe. I am furious as I have lost my patience and this all take times and energy!!! Just refund my money as I’m not going away until I get it!!!!
Amazing product with super fast service…
Amazing product with super fast service and delivery. This is my second purchase and I’m definitely recommending and coming back again. Thanks
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.








