Wish there was a zero star option. Hidden Fees when you arrive, they never answer their phones, totally unreliable and "shuttle" to and from airport is an absolute joke! I was told they would be there... Vis mer
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Terrible service, left us standing at 3am in a car park for 45 minutes despite ringing them several times telling them we had arrived. No one speaks English when you call them, cant understand a word... Vis mer
Shambolic. Do not be fooled. You will have to pay an extra £10 per person each way. Postcode was wrong. Cars queuing to enter from the main road. No parking spaces marked out. You are parking on a pie... Vis mer
Most AWFUL experience ever!!! Needs shutting down ASAP!! UNAUTHORISED car park, when I turned up they said they didn’t have my booking and ignored me he continued to play on his phone, until one lo... Vis mer
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Disgusting scammers
I had a very disappointing experience with Stansted meet and greet parking and would not recommend their service.
To begin with, they were over an hour late returning our car, which caused unnecessary stress after our journey. Even more concerning, we noticed that the mileage on our vehicle had increased by around 30 miles, which was never explained or authorised.
The condition of the car when it was returned was unacceptable. There was dirt all over the floor and even in the trunk, leaving it in a much worse state than when we handed it over.
What made matters worse was the customer service. Staff were unhelpful, dismissive, and at times dishonest when we tried to raise these issues. Instead of taking responsibility, they seemed more interested in avoiding accountability.
Overall, this was a very poor experience. Between the delay, unexplained mileage, lack of care for the vehicle, and unprofessional customer service, I would strongly advise others to look elsewhere for airport parking.
22. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra stanstedmeetandgreetparking.co.uk
Having checked our records it appears that you were not a customer of ours. From the information that you have provided we believe that you were a customer of one of the following, Prime Meet & Greet, Saver Meet & Greet, Safe Meet & Greet, Smart Meet & Greet, Go Stansted, Executive Meet & Greet, Stansted Smart Parking, Just Parking, Stansted Cheap Park & Ride and Swift Meet and Greet.
The product name you purchased is Stansted Meet & Greet Parking and this is where the confusion starts. They have done this in a deliberate attempt to masquerade as ourselves in order to deflect any bad publicity from themselves. We have received many communications from customers who have had similar experiences as yourself. Essex Police and Uttlesford District Council are building a case against these rogue companies and our advice would be to contact both of them as well as Trading Standards. There has been extremely bad press about these companies since before Easter 2025. It has even reached the national press and been subject to reports on the BBC.
They operate under a number of different company names Park Pilot Ltd, SC Parking Ltd, AK Parking Ltd amongst others.
The people in charge of these companies are Khuram Raja Sahab, Mansoor Khan, we understand that he has a conviction for similar practices in Manchester, Mashood Ghumman, he ran an identical operation under the name of Nationwide Cars a couple of years ago and disappeared when the police shut down his operation and Rakesh Kumar, he is the owner a number comparison sites, including the one you may have booked through. All four are aware that they are not running a legitimate service.
They do not have any insurance cover to drive customer vehicles and they do not have planning permission from Uttlesford District Council for Airport related parking. Uttlesford District Council informed us on the 15th that they have issued an enforcement notice requiring them to vacate their illegal parking site. The company falsely advertise secure parking. Often vehicles are parked on the side of roads, keys are left in the boot of a customer's car which is not locked and they use customers vehicles to ferry their own members of staff to and from their illegal site. Their hub is the Terminus Car Park, Terminus Street, Harlow. They also use fields at The Nook Farm Industrial Estate, Bury Lodge Lane, Burton End and at New Farm, Stansted Road, Elsenham.
They also run a Park & Ride Service from New Farm, Elsenham called New Farm Parking. They operate a 17 seater minibus, hired from a company in Rochdale called Rentruck. Drivers do not have the necessary license to drive such a vehicle.
We have footage of cars parked on residential streets around Stansted and reports from local residents. We would be glad to provide this to you should you wish to view it. Many recents posts have also appeared on local Facebook community pages.
We are receiving daily complaints from customers who have suffered the same experiences as yourself.
You would need to make your complaint with the booking agent but it is likely that any complaint will be ignored. If this is the case we would advise contacting your credit / debit card provider in order to issue a chargeback.
If you were to make a dummy booking you will see that their product name states Stansted Meet & Greet Parking.
We hope that the above information is helpful to you.
We would be pleased to discuss this matter with you further. If you would like to do so please call us in 0203 370 4220 between 09.00 - 18.00 every day of the week.
Kind regards,
Mark Simpson
Customer Liaison Officer.
This company is an absolute joke
This company is an absolute joke. What they dont tell you is you have to pay £13 on entry and exit for THEIR ticket as they want to keep every penny of what you spent.
In addition to this they got my booking wrong and so charged me £20 cash before they would give me my keys back... literally held them away from me until I paid. This was after spending 3 hours calling them and getting random whatsapp messages, 2 different indian ladies call me with horrific english skills. I genuinely believed at one point i'd never get my car back. I landed 19:00 - they say call 30 minutes before pickup. pick up was 19:30.. I called. I got my car back at 9:30pm and was stood waiting in the green car park that whole time.
In addition they take your key and give you no confirmation or receipt, I left the car with 167 miles in the tank and got it back with 65. not to mention my car literally smelled like the guy had soiled himself and had to pull over, open my case and spray aftershave everywhere to get rid of the smell of human excrement.
This company is absolutely shocking and I will never ever use these again. AVOID AT ALL COSTS.
15. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra stanstedmeetandgreetparking.co.uk
Having checked our records it appears that you were not a customer of ours. From the information that you have provided we believe that you were a customer of one of the following, Prime Meet & Greet, Saver Meet & Greet, Safe Meet & Greet, Smart Meet & Greet, Go Stansted, Executive Meet & Greet, Stansted Smart Parking, Just Parking, Stansted Cheap Park & Ride and Swift Meet and Greet.
The product name you purchased is Stansted Meet & Greet Parking and this is where the confusion starts. They have done this in a deliberate attempt to masquerade as ourselves in order to deflect any bad publicity from themselves. We have received many communications from customers who have had similar experiences as yourself. Essex Police and Uttlesford District Council are building a case against these rogue companies and our advice would be to contact both of them as well as Trading Standards. There has been extremely bad press about these companies since before Easter 2025. It has even reached the national press and been subject to reports on the BBC.
They operate under a number of different company names Park Pilot Ltd, SC Parking Ltd, AK Parking Ltd amongst others.
The people in charge of these companies are Khuram Raja Sahab, Mansoor Khan, we understand that he has a conviction for similar practices in Manchester, Mashood Ghumman, he ran an identical operation under the name of Nationwide Cars a couple of years ago and disappeared when the police shut down his operation and Rakesh Kumar, he is the owner a number comparison sites, including the one you may have booked through. All four are aware that they are not running a legitimate service.
They do not have any insurance cover to drive customer vehicles and they do not have planning permission from Uttlesford District Council for Airport related parking. Uttlesford District Council informed us on the 15th that they have issued an enforcement notice requiring them to vacate their illegal parking site. The company falsely advertise secure parking. Often vehicles are parked on the side of roads, keys are left in the boot of a customer's car which is not locked and they use customers vehicles to ferry their own members of staff to and from their illegal site. Their hub is the Terminus Car Park, Terminus Street, Harlow. They also use fields at The Nook Farm Industrial Estate, Bury Lodge Lane, Burton End and at New Farm, Stansted Road, Elsenham.
They also run a Park & Ride Service from New Farm, Elsenham called New Farm Parking. They operate a 17 seater minibus, hired from a company in Rochdale called Rentruck. Drivers do not have the necessary license to drive such a vehicle.
We have footage of cars parked on residential streets around Stansted and reports from local residents. We would be glad to provide this to you should you wish to view it. Many recents posts have also appeared on local Facebook community pages.
We are receiving daily complaints from customers who have suffered the same experiences as yourself.
You would need to make your complaint with the booking agent but it is likely that any complaint will be ignored. If this is the case we would advise contacting your credit / debit card provider in order to issue a chargeback.
If you were to make a dummy booking you will see that their product name states Stansted Meet & Greet Parking.
We hope that the above information is helpful to you.
We would be pleased to discuss this matter with you further. If you would like to do so please call us in 0203 370 4220 between 09.00 - 18.00 every day of the week.
Kind regards,
Mark Simpson
Customer Liaison Officer.
A shameless rip off with hidden extra…
A shameless rip off with hidden extra car park charges. Avoid these gougers at all costs
20. april 2026
Anmeldelse skrevet uten oppfordring
Absolute Scam
Absolute Scam. Avoid at all costs!
I would give this company zero stars if I could. This has been a complete nightmare from start to finish.
To start, we were hit with an unexpected airport levy on top of our booking. It feels like a deliberate tactic to squeeze more money out of customers.
The Wait Time:
The actual "service" was even worse. We landed and notified the company exactly as instructed. We were promised our car would arrive shortly, but we were left standing at the airport for over an hour.
Every time I called to check the status, I was met with lies. They repeatedly told me, "It will be there in 7 or 8 minutes," yet half an hour would pass with no sign of the vehicle.
We weren't alone. There were dozens of other families in the exact same position, all stranded and waiting over an hour for cars that were supposedly "on their way."
This company should not be allowed to operate. They are charging premium prices for a service they clearly cannot provide. It feels less like a professional business and more like a total scam. Do yourself a favor and book with anyone else.
20. april 2026
Anmeldelse skrevet uten oppfordring
Stanstead parking Swift meet and greet
Disgusting...we along with several other families were left for nearly 2 hours after landing. We made 158 phone calls which went unanswered, until we were given a postcode as to where the vehicles were supposed to be. Mini cabs were there offering to take us, then charged £40 for a short drive to a field in the middle of nowhere where loads of cars were parked and damaged, but not our car. The police were rang and apparently this has happened lots of times and they are aware of this scam, which I believe does involve the cab drivers as they knew exactly where to go and all charged £40 but not on the meter. Our car was in another field and was driven back to us very recklessly. Please avoid this company like the plague......absolute scammers.
14. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra stanstedmeetandgreetparking.co.uk
Having checked our records it appears that you were not a customer of ours. From the information that you have provided we believe that you were a customer of one of the following, Prime Meet & Greet, Saver Meet & Greet, Safe Meet & Greet, Smart Meet & Greet, Go Stansted, Executive Meet & Greet, Stansted Smart Parking, Just Parking, Stansted Cheap Park & Ride and Swift Meet and Greet.
The product name you purchased is Stansted Meet & Greet Parking and this is where the confusion starts. They have done this in a deliberate attempt to masquerade as ourselves in order to deflect any bad publicity from themselves. We have received many communications from customers who have had similar experiences as yourself. Essex Police and Uttlesford District Council are building a case against these rogue companies and our advice would be to contact both of them as well as Trading Standards. There has been extremely bad press about these companies since before Easter 2025. It has even reached the national press and been subject to reports on the BBC.
They operate under a number of different company names Park Pilot Ltd, SC Parking Ltd, AK Parking Ltd amongst others.
The people in charge of these companies are Khuram Raja Sahab, Mansoor Khan, we understand that he has a conviction for similar practices in Manchester, Mashood Ghumman, he ran an identical operation under the name of Nationwide Cars a couple of years ago and disappeared when the police shut down his operation and Rakesh Kumar, he is the owner a number comparison sites, including the one you may have booked through. All four are aware that they are not running a legitimate service.
They do not have any insurance cover to drive customer vehicles and they do not have planning permission from Uttlesford District Council for Airport related parking. Uttlesford District Council informed us on the 15th that they have issued an enforcement notice requiring them to vacate their illegal parking site. The company falsely advertise secure parking. Often vehicles are parked on the side of roads, keys are left in the boot of a customer's car which is not locked and they use customers vehicles to ferry their own members of staff to and from their illegal site. Their hub is the Terminus Car Park, Terminus Street, Harlow. They also use fields at The Nook Farm Industrial Estate, Bury Lodge Lane, Burton End and at New Farm, Stansted Road, Elsenham.
They also run a Park & Ride Service from New Farm, Elsenham called New Farm Parking. They operate a 17 seater minibus, hired from a company in Rochdale called Rentruck. Drivers do not have the necessary license to drive such a vehicle.
We have footage of cars parked on residential streets around Stansted and reports from local residents. We would be glad to provide this to you should you wish to view it. Many recents posts have also appeared on local Facebook community pages.
We are receiving daily complaints from customers who have suffered the same experiences as yourself.
You would need to make your complaint with the booking agent but it is likely that any complaint will be ignored. If this is the case we would advise contacting your credit / debit card provider in order to issue a chargeback.
If you were to make a dummy booking you will see that their product name states Stansted Meet & Greet Parking.
We hope that the above information is helpful to you.
We would be pleased to discuss this matter with you further. If you would like to do so please call us in 0203 370 4220 between 09.00 - 18.00 every day of the week.
Kind regards,
Mark Simpson
Customer Liaison Officer.
Svar fra stanstedmeetandgreetparking.co.uk
Hi Lars,
Having checked our records it appears that you were not a customer of ours. From the information that you have provided we believe that you were a customer of Stansted Airport Parking Services, https://stanstedairportparkingservices.co.uk . They have a number of other names too, including, Saver Meet & Greet, Safe Meet & Greet, Smart Meet & Greet, Go Stansted, Executive Meet & Greet and Swift Meet and Greet. Their product name is Stansted Meet & Greet Parking and this is where the confusion starts. They have done this in a deliberate attempt to masquerade as ourselves in order to deflect any bad publicity from themselves. We have received many communications from customers who have had similar experiences as yourself. Essex Police and Uttlesford District Council are building a case against this rogue company and our advice would be to contact both of them as well as Trading Standards. There has been extremely bad press about this company since before Easter 2025. It has even reached the national press and been subject to reports on the BBC.
The people in charge of this company are Mansoor Khan, we understand that he has a conviction for similar practices in Manchester, Mashood Ghumman, he ran an identical operation under the name of Nationwide Cars a couple of years ago and disappeared when the police shut down his operation and Rakesh Kumar, he is the owner a number comparison sites, including the one you booked through. All three are aware that they are not running a legitimate service. They do not have any insurance cover to drive customer vehicles and they do not have planning permission from Uttlesford District Council for Airport related parking. Uttlesford District Council informed us on the 15th that they have issued an enforcement notice requiring them to vacate their illegal parking site. The company falsely advertise secure parking. Often vehicles are parked on the side of roads, keys are left in the boot of a customer's car which is not locked and they use customers vehicles to ferry their own members of staff to and from their illegal site. Their hub is the Terminus Car Park, Terminus Street, Harlow. They also use fields at The Nook Farm Industrial Estate, Bury Lodge Lane, Burton End and at New Farm, Stansted Road, Elsenham.
We have footage of cars parked on residential streets around Stansted and reports from local residents. We would be glad to provide this to you should you wish to view it. Many recents posts have also appeared on local Facebook community pages.
We are receiving daily complaints from customers who have suffered the same experiences as yourself.
You would need to make your complaint with the booking agent but it is likely that any complaint will be ignored. If this is the case we would advise contacting your credit / debit card provider in order to issue a chargeback.
If you were to make a dummy booking you will see that their product name states Stansted Meet & Greet Parking.
We hope that the above information is helpful to young would ask that you remove your review and post to the correct domain.
We would be pleased to discuss this matter with you further. If you would like to do so please call us in 0203 370 4220 between 09.00 - 18.00 every day of the week.
Kind regards,
Mark Simpson
Customer Liaison Officer.
Th reviews are kind of misleading and…
Th reviews are kind of misleading and caused me to panick for no reason.
The service was very quick professional and efficient ;
Yes the location is not right outside the airport but only few minutes drive.
My car was parked where I left it.
They re doing their job they have a policy like any other company…..
I will use them again
Thank you
21. mars 2026
Anmeldelse skrevet uten oppfordring
DO NOT USE swift meet n greet
DO NOT USE swift meet n greet , ( that’s just one of the names they go by apparently)
Firstly staff are rude and with no uniforms they just look like they’ve been drafted in off the street !!
They arrived 70 mins late with my car ( which when you use a service like this your doing it for time and convenience) with NO APOLOGIES just grunted and handed me my key and walked off !!
My car was covered in mud both on the outside and they’d kiddingly unplugged my front and rear dash cams !!!
And the best part the £17 in pound coins in my ash tray had been emptied and left open.
If I could give minus 5 stars I would , utter joke of a firm
8. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra stanstedmeetandgreetparking.co.uk
Hi, Having checked our records it appears that you were not a customer of ours. We believe that you were a customer of Stansted Airport Parking Services, https://stanstedairportparkingservices.co.uk . They have a number of other names too, including, Saver Meet & Greet, Safe Meet & Greet, Smart Meet & Greet, Go Stansted, Executive Meet & Greet and Swift Meet and Greet. Their product name is Stansted Meet & Greet Parking and this is where the confusion starts. They have done this in a deliberate attempt to masquerade as ourselves in order to deflect any bad publicity from themselves. We have received many communications from customers who have had similar experiences as yourself. Essex Police and Uttlesford District Council are building a case against this rogue company and our advice would be to contact both of them as well as Trading Standards. There has been extremely bad press about this company since before Easter. It has even reached the national press and been subject to reports on the BBC. The people in charge of this company are Khuram Raja Sahab, Mansoor Khan, we understand that he has a conviction for similar practices in Manchester, Mashood Ghumman, he ran an identical operation under the name of Nationwide Cars a couple of years ago and disappeared when the police shut down his operation and Rakesh Kumar, he is the owner a number comparison sites, including the one you booked through. All three are aware that they are not running a legitimate service. They do not have any insurance cover to drive customer vehicles and they do not have planning permission from Uttlesford District Council for Airport related parking. Uttlesford District Council informed us on the 15th that they have issued an enforcement notice requiring them to vacate their illegal parking site. The company falsely advertise secure parking. Often vehicles are parked on the side of roads, keys are left in the boot of a customer's car which is not locked and they use customers vehicles to ferry their own members of staff to and from their illegal site. Their hub is the Terminus Car Park, Terminus Street, Harlow. They also use fields at The Nook Farm Industrial Estate, Bury Lodge Lane, Burton End and at New Farm, Stansted Road, Elsenham. We have footage of cars parked on residential streets around Stansted and reports from local residents. We would be glad to provide this to you should you wish to view it. Many recents posts have also appeared on local Facebook community pages. You would need to make your complaint with the booking agent but it is likely that any complaint will be ignored. If this is the case we would advise contacting your credit / debit card provider in order to issue a chargeback. If you were to make a dummy booking you will see that their product name states Stansted Meet & Greet Parking. We hope that the above information is helpful to you and would kindly ask you to remove your review. The correct domain to make your review to is stanstedairportparkingservices.co.uk We would be pleased to discuss this matter with you further. If you would like to do so please call us in 0203 370 4220 between 09.00 - 18.00 every day of the week. Kind regards, Mark Simpson Customer Liaison Officer.
2.5 hour wait time, worst company ever
2.5 hour wait time, rude customer service, driver did not give a damn. No apologies, nothing. Never use this company Swift Meet & Greet Stansted.
8. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra stanstedmeetandgreetparking.co.uk
Hi, Having checked our records it appears that you were not a customer of ours. We believe that you were a customer of Stansted Airport Parking Services, https://stanstedairportparkingservices.co.uk . They have a number of other names too, including, Saver Meet & Greet, Safe Meet & Greet, Smart Meet & Greet, Go Stansted, Executive Meet & Greet and Swift Meet and Greet. Their product name is Stansted Meet & Greet Parking and this is where the confusion starts. They have done this in a deliberate attempt to masquerade as ourselves in order to deflect any bad publicity from themselves. We have received many communications from customers who have had similar experiences as yourself. Essex Police and Uttlesford District Council are building a case against this rogue company and our advice would be to contact both of them as well as Trading Standards. There has been extremely bad press about this company since before Easter. It has even reached the national press and been subject to reports on the BBC. The people in charge of this company are Khuram Raja Sahab, Mansoor Khan, we understand that he has a conviction for similar practices in Manchester, Mashood Ghumman, he ran an identical operation under the name of Nationwide Cars a couple of years ago and disappeared when the police shut down his operation and Rakesh Kumar, he is the owner a number comparison sites, including the one you booked through. All three are aware that they are not running a legitimate service. They do not have any insurance cover to drive customer vehicles and they do not have planning permission from Uttlesford District Council for Airport related parking. Uttlesford District Council informed us on the 15th that they have issued an enforcement notice requiring them to vacate their illegal parking site. The company falsely advertise secure parking. Often vehicles are parked on the side of roads, keys are left in the boot of a customer's car which is not locked and they use customers vehicles to ferry their own members of staff to and from their illegal site. Their hub is the Terminus Car Park, Terminus Street, Harlow. They also use fields at The Nook Farm Industrial Estate, Bury Lodge Lane, Burton End and at New Farm, Stansted Road, Elsenham. We have footage of cars parked on residential streets around Stansted and reports from local residents. We would be glad to provide this to you should you wish to view it. Many recents posts have also appeared on local Facebook community pages. You would need to make your complaint with the booking agent but it is likely that any complaint will be ignored. If this is the case we would advise contacting your credit / debit card provider in order to issue a chargeback. If you were to make a dummy booking you will see that their product name states Stansted Meet & Greet Parking. We hope that the above information is helpful to you and would kindly ask you to remove your review. The correct domain to make your review to is stanstedairportparkingservices.co.uk We would be pleased to discuss this matter with you further. If you would like to do so please call us in 0203 370 4220 between 09.00 - 18.00 every day of the week. Kind regards, Mark Simpson Customer Liaison Officer.
Had to wait nearly 2 hours to have the car bought back to us!
Was told to ring once all bags were collected. Called up and they told me they’d be 50 minutes, which was already frustrating when it states on the car will with returned within 30 minutes. We stood waiting for nearly an hour, and called back to be told it would be another 30 mins! We waited an hour and a half in the end for the car, didn’t even get an apology, and the time just kept changing everytime I called. Also
When booking, it wasn’t clear that you had to pay £10 for entrance and £10 to exit. So in the end it cost us nearly £70. Should have just booked with the airport direct. Wouldn’t recommend.
1. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra stanstedmeetandgreetparking.co.uk
Hi, Having checked our records it appears that you were not a customer of ours. We believe that you were a customer of Stansted Airport Parking Services, https://stanstedairportparkingservices.co.uk . They have a number of other names too, including, Saver Meet & Greet, Safe Meet & Greet, Smart Meet & Greet, Go Stansted, Executive Meet & Greet and Swift Meet and Greet. Their product name is Stansted Meet & Greet Parking and this is where the confusion starts. They have done this in a deliberate attempt to masquerade as ourselves in order to deflect any bad publicity from themselves. We have received many communications from customers who have had similar experiences as yourself. Essex Police and Uttlesford District Council are building a case against this rogue company and our advice would be to contact both of them as well as Trading Standards. There has been extremely bad press about this company since before Easter. It has even reached the national press and been subject to reports on the BBC. The people in charge of this company are Mansoor Khan, we understand that he has a conviction for similar practices in Manchester, Mashood Ghumman, he ran an identical operation under the name of Nationwide Cars a couple of years ago and disappeared when the police shut down his operation and Rakesh Kumar, he is the owner a number comparison sites, including the one you booked through. All three are aware that they are not running a legitimate service. They do not have any insurance cover to drive customer vehicles and they do not have planning permission from Uttlesford District Council for Airport related parking. Uttlesford District Council informed us on the 15th that they have issued an enforcement notice requiring them to vacate their illegal parking site. The company falsely advertise secure parking. Often vehicles are parked on the side of roads, keys are left in the boot of a customer's car which is not locked and they use customers vehicles to ferry their own members of staff to and from their illegal site. Their hub is the Terminus Car Park, Terminus Street, Harlow. They also use fields at The Nook Farm Industrial Estate, Bury Lodge Lane, Burton End and at New Farm, Stansted Road, Elsenham. We have footage of cars parked on residential streets around Stansted and reports from local residents. We would be glad to provide this to you should you wish to view it. Many recents posts have also appeared on local Facebook community pages. You would need to make your complaint with the booking agent but it is likely that any complaint will be ignored. If this is the case we would advise contacting your credit / debit card provider in order to issue a chargeback. If you were to make a dummy booking you will see that their product name states Stansted Meet & Greet Parking. We hope that the above information is helpful to you and would kindly ask you to remove your review. The correct domain to make your review to is stanstedairportparkingservices.co.uk We would be pleased to discuss this matter with you further. If you would like to do so please call us in 0203 370 4220 between 09.00 - 18.00 every day of the week. Kind regards, Mark Simpson Customer Liaison Officer.
Negative Experience - Prime Meet & Greet
We have just returned from a trip to Stansted Airport where we used ‘Prime Meet & Greet’ for our meet and greet airport parking.
They were a terrible service provider. The customer service person on the phone was very rude, speaking in a language that was very hard to understand and although we booked a service with a 30 minute time window from arrival to pick up, they took 50 minutes to arrive at the end of our flight. This made us miss our connecting netting
Overall a very unsatisfactory service provider.
20. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra stanstedmeetandgreetparking.co.uk
Hi, Having checked our records it appears that you were not a customer of ours. We believe that you were a customer of Stansted Airport Parking Services, https://stanstedairportparkingservices.co.uk . They have a number of other names too, including, Saver Meet & Greet, Safe Meet & Greet, Smart Meet & Greet, Go Stansted, Executive Meet & Greet and Swift Meet and Greet. Their product name is Stansted Meet & Greet Parking and this is where the confusion starts. They have done this in a deliberate attempt to masquerade as ourselves in order to deflect any bad publicity from themselves. We have received many communications from customers who have had similar experiences as yourself. Essex Police and Uttlesford District Council are building a case against this rogue company and our advice would be to contact both of them as well as Trading Standards. There has been extremely bad press about this company since before Easter. It has even reached the national press and been subject to reports on the BBC. The people in charge of this company are Mansoor Khan, we understand that he has a conviction for similar practices in Manchester, Mashood Ghumman, he ran an identical operation under the name of Nationwide Cars a couple of years ago and disappeared when the police shut down his operation and Rakesh Kumar, he is the owner a number comparison sites, including the one you booked through. All three are aware that they are not running a legitimate service. They do not have any insurance cover to drive customer vehicles and they do not have planning permission from Uttlesford District Council for Airport related parking. Uttlesford District Council informed us on the 15th that they have issued an enforcement notice requiring them to vacate their illegal parking site. The company falsely advertise secure parking. Often vehicles are parked on the side of roads, keys are left in the boot of a customer's car which is not locked and they use customers vehicles to ferry their own members of staff to and from their illegal site. Their hub is the Terminus Car Park, Terminus Street, Harlow. They also use fields at The Nook Farm Industrial Estate, Bury Lodge Lane, Burton End and at New Farm, Stansted Road, Elsenham. We have footage of cars parked on residential streets around Stansted and reports from local residents. We would be glad to provide this to you should you wish to view it. Many recents posts have also appeared on local Facebook community pages. You would need to make your complaint with the booking agent but it is likely that any complaint will be ignored. If this is the case we would advise contacting your credit / debit card provider in order to issue a chargeback. If you were to make a dummy booking you will see that their product name states Stansted Meet & Greet Parking. We hope that the above information is helpful to you and would kindly ask you to remove your review. The correct domain to make your review to is stanstedairportparkingservices.co.uk We would be pleased to discuss this matter with you further. If you would like to do so please call us in 0203 370 4220 between 09.00 - 18.00 every day of the week. Kind regards, Mark Simpson Customer Liaison Officer.
Svar fra stanstedmeetandgreetparking.co.uk
Hi, Having checked our records it appears that you were not a customer of ours. We believe that you were a customer of Stansted Airport Parking Services, https://stanstedairportparkingservices.co.uk . They have a number of other names too, including, Saver Meet & Greet, Safe Meet & Greet, Smart Meet & Greet, Go Stansted, Executive Meet & Greet and Swift Meet and Greet. Their product name is Stansted Meet & Greet Parking and this is where the confusion starts. They have done this in a deliberate attempt to masquerade as ourselves in order to deflect any bad publicity from themselves. We have received many communications from customers who have had similar experiences as yourself. Essex Police and Uttlesford District Council are building a case against this rogue company and our advice would be to contact both of them as well as Trading Standards. There has been extremely bad press about this company since before Easter. It has even reached the national press and been subject to reports on the BBC. The people in charge of this company are Mansoor Khan, we understand that he has a conviction for similar practices in Manchester, Mashood Ghumman, he ran an identical operation under the name of Nationwide Cars a couple of years ago and disappeared when the police shut down his operation and Rakesh Kumar, he is the owner a number comparison sites, including the one you booked through. All three are aware that they are not running a legitimate service. They do not have any insurance cover to drive customer vehicles and they do not have planning permission from Uttlesford District Council for Airport related parking. Uttlesford District Council informed us on the 15th that they have issued an enforcement notice requiring them to vacate their illegal parking site. The company falsely advertise secure parking. Often vehicles are parked on the side of roads, keys are left in the boot of a customer's car which is not locked and they use customers vehicles to ferry their own members of staff to and from their illegal site. Their hub is the Terminus Car Park, Terminus Street, Harlow. They also use fields at The Nook Farm Industrial Estate, Bury Lodge Lane, Burton End and at New Farm, Stansted Road, Elsenham. We have footage of cars parked on residential streets around Stansted and reports from local residents. We would be glad to provide this to you should you wish to view it. Many recents posts have also appeared on local Facebook community pages. You would need to make your complaint with the booking agent but it is likely that any complaint will be ignored. If this is the case we would advise contacting your credit / debit card provider in order to issue a chargeback. If you were to make a dummy booking you will see that their product name states Stansted Meet & Greet Parking. We hope that the above information is helpful to you and would kindly ask you to remove your review. The correct domain to make your review to is stanstedairportparkingservices.co.uk We would be pleased to discuss this matter with you further. If you would like to do so please call us in 0203 370 4220 between 09.00 - 18.00 every day of the week. Kind regards, Mark Simpson Customer Liaison Officer.
Told to get a taxi
Similar story to other travellers, I landed with family and after clearing customs called several times, finally got an answer and the uninterested guy said we will be 2 or 3 hours, but if you want your car now you can get a taxi and pick it up...great
I took a taxi to the middle of nowhere and called the guy again, he said wait someone is coming with your car. 40mins later a guy turns up with my car covered in mud and also muddy in the driver's footwear.
We paid 25 pounds for the taxi to get our own car back from uninterested and unhelpful indians.
I know it's supposed to be a cheaper option but what they are doing is not working, joke.
1. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra stanstedmeetandgreetparking.co.uk
Having checked our records it appears that you were not a customer of ours. From the booking reference that you have provided we believe that you were a customer of Stansted Airport Parking Services, https://stanstedairportparkingservices.co.uk . They have a number of other names too, including, Saver Meet & Greet, Safe Meet & Greet, Smart Meet & Greet, Go Stansted, Executive Meet & Greet and Swift Meet and Greet. Their product name is Stansted Meet & Greet Parking and this is where the confusion starts. They have done this in a deliberate attempt to masquerade as ourselves in order to deflect any bad publicity from themselves. We have received many communications from customers who have had similar experiences as yourself. Essex Police and Uttlesford District Council are building a case against this rogue company and our advice would be to contact both of them as well as Trading Standards. There has been extremely bad press about this company since before Easter. It has even reached the national press and been subject to reports on the BBC. The people in charge of this company are Mansoor Khan, we understand that he has a conviction for similar practices in Manchester, Mashood Ghumman, he ran an identical operation under the name of Nationwide Cars a couple of years ago and disappeared when the police shut down his operation and Rakesh Kumar, he is the owner a number comparison sites, including the one you booked through. All three are aware that they are not running a legitimate service. They do not have any insurance cover to drive customer vehicles and they do not have planning permission from Uttlesford District Council for Airport related parking. Uttlesford District Council informed us on the 15th that they have issued an enforcement notice requiring them to vacate their illegal parking site. The company falsely advertise secure parking. Often vehicles are parked on the side of roads, keys are left in the boot of a customer's car which is not locked and they use customers vehicles to ferry their own members of staff to and from their illegal site. Their hub is the Terminus Car Park, Terminus Street, Harlow. They also use fields at The Nook Farm Industrial Estate, Bury Lodge Lane, Burton End and at New Farm, Stansted Road, Elsenham. We have footage of cars parked on residential streets around Stansted and reports from local residents. We would be glad to provide this to you should you wish to view it. Many recents posts have also appeared on local Facebook community pages. You would need to make your complaint with the booking agent but it is likely that any complaint will be ignored. If this is the case we would advise contacting your credit / debit card provider in order to issue a chargeback. If you were to make a dummy booking you will see that their product name states Stansted Meet & Greet Parking. We hope that the above information is helpful to you and would kindly ask you to remove your review. The correct domain to make your review to is stanstedairportparkingservices.co.uk We would be pleased to discuss this matter with you further. If you would like to do so please call us in 0203 370 4220 between 09.00 - 18.00 every day of the week. Kind regards, Mark Simpson Customer Liaison Officer.
The worst parking service ever waiting…
The worst parking service ever waiting 3 hours for my car worst service ever I do not recommend
28. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra stanstedmeetandgreetparking.co.uk
Having checked our records it appears that you were not a customer of ours. From the booking reference that you have provided we believe that you were a customer of Stansted Airport Parking Services, https://stanstedairportparkingservices.co.uk . They have a number of other names too, including, Saver Meet & Greet, Safe Meet & Greet, Smart Meet & Greet, Go Stansted, Executive Meet & Greet and Swift Meet and Greet. Their product name is Stansted Meet & Greet Parking and this is where the confusion starts. They have done this in a deliberate attempt to masquerade as ourselves in order to deflect any bad publicity from themselves. We have received many communications from customers who have had similar experiences as yourself. Essex Police and Uttlesford District Council are building a case against this rogue company and our advice would be to contact both of them as well as Trading Standards. There has been extremely bad press about this company since before Easter. It has even reached the national press and been subject to reports on the BBC. The people in charge of this company are Mansoor Khan, we understand that he has a conviction for similar practices in Manchester, Mashood Ghumman, he ran an identical operation under the name of Nationwide Cars a couple of years ago and disappeared when the police shut down his operation and Rakesh Kumar, he is the owner a number comparison sites, including the one you booked through. All three are aware that they are not running a legitimate service. They do not have any insurance cover to drive customer vehicles and they do not have planning permission from Uttlesford District Council for Airport related parking. Uttlesford District Council informed us on the 15th that they have issued an enforcement notice requiring them to vacate their illegal parking site. The company falsely advertise secure parking. Often vehicles are parked on the side of roads, keys are left in the boot of a customer's car which is not locked and they use customers vehicles to ferry their own members of staff to and from their illegal site. Their hub is the Terminus Car Park, Terminus Street, Harlow. They also use fields at The Nook Farm Industrial Estate, Bury Lodge Lane, Burton End and at New Farm, Stansted Road, Elsenham. We have footage of cars parked on residential streets around Stansted and reports from local residents. We would be glad to provide this to you should you wish to view it. Many recents posts have also appeared on local Facebook community pages. You would need to make your complaint with the booking agent but it is likely that any complaint will be ignored. If this is the case we would advise contacting your credit / debit card provider in order to issue a chargeback. If you were to make a dummy booking you will see that their product name states Stansted Meet & Greet Parking. We hope that the above information is helpful to you and would kindly ask you to remove your review. The correct domain to make your review to is stanstedairportparkingservices.co.uk We would be pleased to discuss this matter with you further. If you would like to do so please call us in 0203 370 4220 between 09.00 - 18.00 every day of the week. Kind regards, Mark Simpson Customer Liaison Officer.
Edit reply
They did not answer my calls after…
They did not answer my calls after landing. 4.5 hours later (pacing around Stansted wanting to know what was happening, not knowing what to do or where my car was), I was informed by other customers (who were also experiencing the same problem) that the police had arrived at Burton End (a farm) where our cars were located. We paid for an uber and arrived where I was able to retrieve my vehicle (which was covered in mud). I would have felt unsafe if the police were not there, there were no lights - no cameras, in the middle of nowhere. Avoid this service at all costs. Many many other customers with the same problem.
1. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra stanstedmeetandgreetparking.co.uk
Having checked our records it appears that you were not a customer of ours. From the booking reference that you have provided we believe that you were a customer of Stansted Airport Parking Services, https://stanstedairportparkingservices.co.uk . They have a number of other names too, including, Saver Meet & Greet, Safe Meet & Greet, Smart Meet & Greet, Go Stansted, Executive Meet & Greet and Swift Meet and Greet. Their product name is Stansted Meet & Greet Parking and this is where the confusion starts. They have done this in a deliberate attempt to masquerade as ourselves in order to deflect any bad publicity from themselves. We have received many communications from customers who have had similar experiences as yourself. Essex Police and Uttlesford District Council are building a case against this rogue company and our advice would be to contact both of them as well as Trading Standards. There has been extremely bad press about this company since before Easter. It has even reached the national press and been subject to reports on the BBC. The people in charge of this company are Mansoor Khan, we understand that he has a conviction for similar practices in Manchester, Mashood Ghumman, he ran an identical operation under the name of Nationwide Cars a couple of years ago and disappeared when the police shut down his operation and Rakesh Kumar, he is the owner a number comparison sites, including the one you booked through. All three are aware that they are not running a legitimate service. They do not have any insurance cover to drive customer vehicles and they do not have planning permission from Uttlesford District Council for Airport related parking. Uttlesford District Council informed us on the 15th that they have issued an enforcement notice requiring them to vacate their illegal parking site. The company falsely advertise secure parking. Often vehicles are parked on the side of roads, keys are left in the boot of a customer's car which is not locked and they use customers vehicles to ferry their own members of staff to and from their illegal site. Their hub is the Terminus Car Park, Terminus Street, Harlow. They also use fields at The Nook Farm Industrial Estate, Bury Lodge Lane, Burton End and at New Farm, Stansted Road, Elsenham. We have footage of cars parked on residential streets around Stansted and reports from local residents. We would be glad to provide this to you should you wish to view it. Many recents posts have also appeared on local Facebook community pages. You would need to make your complaint with the booking agent but it is likely that any complaint will be ignored. If this is the case we would advise contacting your credit / debit card provider in order to issue a chargeback. If you were to make a dummy booking you will see that their product name states Stansted Meet & Greet Parking. We hope that the above information is helpful to you and would kindly ask you to remove your review. The correct domain to make your review to is stanstedairportparkingservices.co.uk We would be pleased to discuss this matter with you further. If you would like to do so please call us in 0203 370 4220 between 09.00 - 18.00 every day of the week. Kind regards, Mark Simpson Customer Liaison Officer.
Executive meet and greet AVOID
Executive meet and greet. Booked via compare parking. It showed 4.9 star reviews. These are not real reviews. Waited 3 hours for my car. 249 calls before they answered my call!
1. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra stanstedmeetandgreetparking.co.uk
Having checked our records it appears that you were not a customer of ours. From the booking reference that you have provided we believe that you were a customer of Stansted Airport Parking Services, https://stanstedairportparkingservices.co.uk . They have a number of other names too, including, Saver Meet & Greet, Safe Meet & Greet, Smart Meet & Greet, Go Stansted, Executive Meet & Greet and Swift Meet and Greet. Their product name is Stansted Meet & Greet Parking and this is where the confusion starts. They have done this in a deliberate attempt to masquerade as ourselves in order to deflect any bad publicity from themselves. We have received many communications from customers who have had similar experiences as yourself. Essex Police and Uttlesford District Council are building a case against this rogue company and our advice would be to contact both of them as well as Trading Standards. There has been extremely bad press about this company since before Easter. It has even reached the national press and been subject to reports on the BBC. The people in charge of this company are Mansoor Khan, we understand that he has a conviction for similar practices in Manchester, Mashood Ghumman, he ran an identical operation under the name of Nationwide Cars a couple of years ago and disappeared when the police shut down his operation and Rakesh Kumar, he is the owner a number comparison sites, including the one you booked through. All three are aware that they are not running a legitimate service. They do not have any insurance cover to drive customer vehicles and they do not have planning permission from Uttlesford District Council for Airport related parking. Uttlesford District Council informed us on the 15th that they have issued an enforcement notice requiring them to vacate their illegal parking site. The company falsely advertise secure parking. Often vehicles are parked on the side of roads, keys are left in the boot of a customer's car which is not locked and they use customers vehicles to ferry their own members of staff to and from their illegal site. Their hub is the Terminus Car Park, Terminus Street, Harlow. They also use fields at The Nook Farm Industrial Estate, Bury Lodge Lane, Burton End and at New Farm, Stansted Road, Elsenham. We have footage of cars parked on residential streets around Stansted and reports from local residents. We would be glad to provide this to you should you wish to view it. Many recents posts have also appeared on local Facebook community pages. You would need to make your complaint with the booking agent but it is likely that any complaint will be ignored. If this is the case we would advise contacting your credit / debit card provider in order to issue a chargeback. If you were to make a dummy booking you will see that their product name states Stansted Meet & Greet Parking. We hope that the above information is helpful to you and would kindly ask you to remove your review. The correct domain to make your review to is stanstedairportparkingservices.co.uk We would be pleased to discuss this matter with you further. If you would like to do so please call us in 0203 370 4220 between 09.00 - 18.00 every day of the week. Kind regards, Mark Simpson Customer Liaison Officer.
Edit reply
Bad service avoid booking from them
Bad service avoid booking from them. Not professional, long delays.They have used our car for other journeys, we had our car cleaned, it was returned to us with mud inside the car mats and seats front and rear, waited over an hour for the car to be returned. DO NOT USE THESE PEOPLE ****** DO NOT BOOK FROM THEM *****
27. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra stanstedmeetandgreetparking.co.uk
Hi ,
You recently provided a review on Trustpilot for a booking under the reference .
Having checked our records it appears that you were not a customer of ours. From the booking reference that you have provided we believe that you were a customer of Stansted Airport Parking Services, https://stanstedairportparkingservices.co.uk . They have a number of other names too, including, Saver Meet & Greet, Safe Meet & Greet, Smart Meet & Greet, Go Stansted, Executive Meet & Greet and Swift Meet and Greet. Their product name is Stansted Meet & Greet Parking and this is where the confusion starts. They have done this in a deliberate attempt to masquerade as ourselves in order to deflect any bad publicity from themselves. We have received many communications from customers who have had similar experiences as yourself. Essex Police and Uttlesford District Council are building a case against this rogue company and our advice would be to contact both of them as well as Trading Standards. There has been extremely bad press about this company since before Easter. It has even reached the national press and been subject to reports on the BBC.
The people in charge of this company are Mansoor Khan, we understand that he has a conviction for similar practices in Manchester, Mashood Ghumman, he ran an identical operation under the name of Nationwide Cars a couple of years ago and disappeared when the police shut down his operation and Rakesh Kumar, he is the owner a number comparison sites, including the one you booked through. All three are aware that they are not running a legitimate service. They do not have any insurance cover to drive customer vehicles and they do not have planning permission from Uttlesford District Council for Airport related parking. Uttlesford District Council informed us on the 15th that they have issued an enforcement notice requiring them to vacate their illegal parking site. The company falsely advertise secure parking. Often vehicles are parked on the side of roads, keys are left in the boot of a customer's car which is not locked and they use customers vehicles to ferry their own members of staff to and from their illegal site. Their hub is the Terminus Car Park, Terminus Street, Harlow. They also use fields at The Nook Farm Industrial Estate, Bury Lodge Lane, Burton End and at New Farm, Stansted Road, Elsenham.
We have footage of cars parked on residential streets around Stansted and reports from local residents. We would be glad to provide this to you should you wish to view it. Many recents posts have also appeared on local Facebook community pages.
You would need to make your complaint with the booking agent but it is likely that any complaint will be ignored. If this is the case we would advise contacting your credit / debit card provider in order to issue a chargeback.
If you were to make a dummy booking you will see that their product name states Stansted Meet & Greet Parking.
We hope that the above information is helpful to you and would kindly ask you to remove your review. The correct domain to make your review to is stanstedairportparkingservices.co.uk
We would be pleased to discuss this matter with you further. If you would like to do so please call us in 0203 370 4220 between 09.00 - 18.00 every day of the week.
Kind regards,
Mark Simpson
Customer Liaison Officer.
Svar fra stanstedmeetandgreetparking.co.uk
Hi, Having checked our records it appears that you were not a customer of ours. From We believe that you were a customer of Stansted Airport Parking Services, https://stanstedairportparkingservices.co.uk . They have a number of other names too, including, Saver Meet & Greet, Safe Meet & Greet, Smart Meet & Greet, Go Stansted, Executive Meet & Greet and Swift Meet and Greet. Their product name is Stansted Meet & Greet Parking and this is where the confusion starts. They have done this in a deliberate attempt to masquerade as ourselves in order to deflect any bad publicity from themselves. We have received many communications from customers who have had similar experiences as yourself. Essex Police and Uttlesford District Council are building a case against this rogue company and our advice would be to contact both of them as well as Trading Standards. There has been extremely bad press about this company since before Easter. It has even reached the national press and been subject to reports on the BBC. The people in charge of this company are Mansoor Khan, we understand that he has a conviction for similar practices in Manchester, Mashood Ghumman, he ran an identical operation under the name of Nationwide Cars a couple of years ago and disappeared when the police shut down his operation and Rakesh Kumar, he is the owner a number comparison sites, including the one you booked through. All three are aware that they are not running a legitimate service. They do not have any insurance cover to drive customer vehicles and they do not have planning permission from Uttlesford District Council for Airport related parking. Uttlesford District Council informed us on the 15th that they have issued an enforcement notice requiring them to vacate their illegal parking site. The company falsely advertise secure parking. Often vehicles are parked on the side of roads, keys are left in the boot of a customer's car which is not locked and they use customers vehicles to ferry their own members of staff to and from their illegal site. Their hub is the Terminus Car Park, Terminus Street, Harlow. They also use fields at The Nook Farm Industrial Estate, Bury Lodge Lane, Burton End and at New Farm, Stansted Road, Elsenham. We have footage of cars parked on residential streets around Stansted and reports from local residents. We would be glad to provide this to you should you wish to view it. Many recents posts have also appeared on local Facebook community pages. You would need to make your complaint with the booking agent but it is likely that any complaint will be ignored. If this is the case we would advise contacting your credit / debit card provider in order to issue a chargeback. If you were to make a dummy booking you will see that their product name states Stansted Meet & Greet Parking. We hope that the above information is helpful to you and would kindly ask you to remove your review. The correct domain to make your review to is stanstedairportparkingservices.co.uk We would be pleased to discuss this matter with you further. If you would like to do so please call us in 0203 370 4220 between 09.00 - 18.00 every day of the week. Kind regards, Mark Simpson Customer Liaison Officer.
charged extra costs when not my fault
Dear Ryanair and Stansted Airport Meet & Greet,
we was due to return on 13th December however our flight was cancelled and the earliest we could return was 15th December.
Due to the cancellation and lack of effective assistance from Ryanair and meet and greet at stansted airport, we were re-routed to return at a later date. As a direct result, our pre-booked Stansted Airport Meet & Greet car park booking was exceeded.
When I raised this with Ryanair, I was advised that the car park was not their responsibility and was directed to the car park provider. However, the car park provider advised they could not amend or extend the booking because it had been made via Ryanair. This left us with no way to prevent additional charges.
As a direct consequence of this lack of support and clarity between Ryanair and meet and greet at stansted, we incurred an additional £134 overstay charge upon our return to the UK.
15. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra stanstedmeetandgreetparking.co.uk
Hi, Having checked our records it appears that you were not a customer of ours. From We believe that you were a customer of Stansted Airport Parking Services, https://stanstedairportparkingservices.co.uk . They have a number of other names too, including, Saver Meet & Greet, Safe Meet & Greet, Smart Meet & Greet, Go Stansted, Executive Meet & Greet and Swift Meet and Greet. Their product name is Stansted Meet & Greet Parking and this is where the confusion starts. They have done this in a deliberate attempt to masquerade as ourselves in order to deflect any bad publicity from themselves. We have received many communications from customers who have had similar experiences as yourself. Essex Police and Uttlesford District Council are building a case against this rogue company and our advice would be to contact both of them as well as Trading Standards. There has been extremely bad press about this company since before Easter. It has even reached the national press and been subject to reports on the BBC. The people in charge of this company are Mansoor Khan, we understand that he has a conviction for similar practices in Manchester, Mashood Ghumman, he ran an identical operation under the name of Nationwide Cars a couple of years ago and disappeared when the police shut down his operation and Rakesh Kumar, he is the owner a number comparison sites, including the one you booked through. All three are aware that they are not running a legitimate service. They do not have any insurance cover to drive customer vehicles and they do not have planning permission from Uttlesford District Council for Airport related parking. Uttlesford District Council informed us on the 15th that they have issued an enforcement notice requiring them to vacate their illegal parking site. The company falsely advertise secure parking. Often vehicles are parked on the side of roads, keys are left in the boot of a customer's car which is not locked and they use customers vehicles to ferry their own members of staff to and from their illegal site. Their hub is the Terminus Car Park, Terminus Street, Harlow. They also use fields at The Nook Farm Industrial Estate, Bury Lodge Lane, Burton End and at New Farm, Stansted Road, Elsenham. We have footage of cars parked on residential streets around Stansted and reports from local residents. We would be glad to provide this to you should you wish to view it. Many recents posts have also appeared on local Facebook community pages. You would need to make your complaint with the booking agent but it is likely that any complaint will be ignored. If this is the case we would advise contacting your credit / debit card provider in order to issue a chargeback. If you were to make a dummy booking you will see that their product name states Stansted Meet & Greet Parking. We hope that the above information is helpful to you and would kindly ask you to remove your review. The correct domain to make your review to is stanstedairportparkingservices.co.uk We would be pleased to discuss this matter with you further. If you would like to do so please call us in 0203 370 4220 between 09.00 - 18.00 every day of the week. Kind regards, Mark Simpson Customer Liaison Officer.
To be clear this review is for swift…
To be clear this review is for swift meet and greet Stansted, not the official meet and greet.
Was told to call 30 minutes before arrival which I did, still had to wait a further 25 minutes after arriving for someone to meet me, baring in mind it was 4am and freezing cold.
They gave me the car park ticket and I paid the £10 for them to exit, they then took my car and I went off on my holiday.
On return I was asked to call once I had collected my baggage and told my car would be returned to the same place after 30 minutes, when I called they told me I had to wait an hour and to go and get a coffee, I told them that was unacceptable and I wanted my car brought to me asap, after some back and forth phone calls they eventually came to meet me 35 minutes later, I was asked to follow this man (to the main road) where I was met by another man, 10 minutes later a small Kia car arrived with another man driving it and I was asked to get in and they would take me to my car, they struggled to get my case in the car but did, they drove me approx 10 minutes up dark roads to my car which was parked in a compound.
To say this was unprofessional and quiet scary for a middle aged woman on her own, is an understatement, they did apologise and said they were very busy but this is not how they should be running a business.
They were polite but need to take a look at how they manage their bookings.
7. desember 2025
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Svar fra stanstedmeetandgreetparking.co.uk
Hi, Having checked our records it appears that you were not a customer of ours. From We believe that you were a customer of Stansted Airport Parking Services, https://stanstedairportparkingservices.co.uk . They have a number of other names too, including, Saver Meet & Greet, Safe Meet & Greet, Smart Meet & Greet, Go Stansted, Executive Meet & Greet and Swift Meet and Greet. Their product name is Stansted Meet & Greet Parking and this is where the confusion starts. They have done this in a deliberate attempt to masquerade as ourselves in order to deflect any bad publicity from themselves. We have received many communications from customers who have had similar experiences as yourself. Essex Police and Uttlesford District Council are building a case against this rogue company and our advice would be to contact both of them as well as Trading Standards. There has been extremely bad press about this company since before Easter. It has even reached the national press and been subject to reports on the BBC. The people in charge of this company are Mansoor Khan, we understand that he has a conviction for similar practices in Manchester, Mashood Ghumman, he ran an identical operation under the name of Nationwide Cars a couple of years ago and disappeared when the police shut down his operation and Rakesh Kumar, he is the owner a number comparison sites, including the one you booked through. All three are aware that they are not running a legitimate service. They do not have any insurance cover to drive customer vehicles and they do not have planning permission from Uttlesford District Council for Airport related parking. Uttlesford District Council informed us on the 15th that they have issued an enforcement notice requiring them to vacate their illegal parking site. The company falsely advertise secure parking. Often vehicles are parked on the side of roads, keys are left in the boot of a customer's car which is not locked and they use customers vehicles to ferry their own members of staff to and from their illegal site. Their hub is the Terminus Car Park, Terminus Street, Harlow. They also use fields at The Nook Farm Industrial Estate, Bury Lodge Lane, Burton End and at New Farm, Stansted Road, Elsenham. We have footage of cars parked on residential streets around Stansted and reports from local residents. We would be glad to provide this to you should you wish to view it. Many recents posts have also appeared on local Facebook community pages. You would need to make your complaint with the booking agent but it is likely that any complaint will be ignored. If this is the case we would advise contacting your credit / debit card provider in order to issue a chargeback. If you were to make a dummy booking you will see that their product name states Stansted Meet & Greet Parking. We hope that the above information is helpful to you and would kindly ask you to remove your review. The correct domain to make your review to is stanstedairportparkingservices.co.uk We would be pleased to discuss this matter with you further. If you would like to do so please call us in 0203 370 4220 between 09.00 - 18.00 every day of the week. Kind regards, Mark Simpson Customer Liaison Officer.
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