Ssephotovideo Anmeldelser 

183
•
TrustScore 2 av 5

2,1

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

I bought my lens through Amazon. When I contacted SSE to tell them the lens didn't work, they actually said in their Amazon message back to me, "Hello Scott, I am so sorry about the lens that was sen... Vis mer

Vurdert til 1 av 5 stjerner

One of the worst experiences I've had. I never got all the accessories that were advertised on the package deal (osmo pocket). Only reason i got it through them was because of the package deal. Whe... Vis mer

Vurdert til 1 av 5 stjerner

SSE photo & video makes false promises about “free” 32 gigabyte memory cards. I was supposed to receive one with my original order for “ calling to verify my order” and no card was sent to me. Then SS... Vis mer

Vurdert til 1 av 5 stjerner

Seller implied that it was legal to sell the camera in the United States. The camera they sold, however, is NOT supported by the manufacturer, and the manufacturer's warranty is NOT able to be honored... Vis mer


Kontaktopplysninger

2,1

Under middels

TrustScore 2 av 5

183 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har ikke svart på negative anmeldelser

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

2,1

Alle anmeldelser

(183)

8 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

I received a faulty product, no customer service

I received a faulty product from SSE, they said I will have to pay for the return myself as I am at a new address. OK, fine. I sent it to them with the new address on the box and they then sent it on to the wrong address. I called them to explain the situation and they said that because whoever I spoke to failed to make a note of it, that it was now my problem. They also said they would be in contact, but I never heard from them again.

3. april 2020
Anmeldelse skrevet uten oppfordring
Logoen til Ssephotovideo

Svar fra Ssephotovideo

Hello Ryan, Thank you for taking the time to review us. I do sincerely apologize for the inconvenience this may have caused. Once your in our system and then any of your information changes it has to be notified and changed to avoid circumstances of this nature. Hopefully everything worked out at the end. If you have any more concern, please contact support@ssephotovideo.com

Vurdert til 1 av 5 stjerner

Dissapointed

I made a purchase and was initially pleased with the product. I received an email asking to review my purchase and would receive a free 32gb sd card for doing so. It has been 3 months and I have yet to receive my free card. I have emailed seller twice to follow up and was assured it would be sent. Not here yet

18. mars 2020
Anmeldelse skrevet uten oppfordring
Logoen til Ssephotovideo

Svar fra Ssephotovideo

Thank you for taking the time to write a review. I would like to get you the 32GB SD card that was promised to you fast and there is also a possibility that this could have been lost in the mail. Therefore we would like you to contact us with more details of the order to support@ssephotovideo.com so we can further assist you.

Vurdert til 1 av 5 stjerner

Great Prices, Received Wrong Item

This site offered amazing prices, they shipped on time. I ordered a camera lens for a Canon camera. The lens I received was for a Nikon camera. I double checked I ordered correctly and called the company. The voice message said please email. I emailed. Several days later I received an email saying please call. I had already called twice more while waiting for a response, and both times an automated message said please email. In short after two weeks of trying to exchange for the item I ordered, I was forced to contest the charge and return through that Avenue. I purchased from another company. In the end, I missed having the item on Christmas and was left feeling the prices they offer are in no way worth buying from them. What a hassle.

14. januar 2020
Anmeldelse skrevet uten oppfordring
Logoen til Ssephotovideo

Svar fra Ssephotovideo

Hello Brooke, Thanks for taking the time write a review. Yes, we do have the best prices and amazing deals in the market. We sincerely apologize for the experience you had with us on your recent purchase. Our customer service department is open Mon-Fri from 9am to 5pm ET for your convenience. Again we do apologize for the mix up in the order, we would like to continue to shop with us and have a great experience. Please forward any concerns to support@ssephotovideo.com

Vurdert til 1 av 5 stjerner

Bought a Gopro camera package

Bought a Gopro camera package. Included were the wrong size memory cards. No option to return just the cards in exchange for the correct size. I have the emails to show. Sent back everything and only got a partial refund. The claim was that some items were "not as good as new". Had I had the option to just return the cards I would have. I should have received a full refund period.

8. desember 2019
Anmeldelse skrevet uten oppfordring
Logoen til Ssephotovideo

Svar fra Ssephotovideo

Hello Ocean Breeze Cottage, Thank you for taking the time to review us. I do apologize for the inconvenience this may have caused. We would have made things right for you and send you the correct SD card if you had contacted the proper channels. Our customer service department is open from Mon-Fri from 9am -5pm for your convenience or please contact us at support@ssephotovideo.com

Vurdert til 1 av 5 stjerner

Purchased the Autel Evo drone combo…

Purchased the Autel Evo drone combo with a 2-year warranty from SSE. After a year, one of my batteries went bad so I sent it back to SSE for a replacement. They tested the battery and said it was good. I debated with them that they should just replace it because it could be defective in certain conditions or temperatures, but they refused. So, they sent it back to me. I used that bad battery once just to test it again. It worked good. However, a month later, that same battery went bad while I was in flight. I almost lost the drone over water. Fortunately, the drone was close enough to shore, that we had to bring it down manually since it was not responding to the RTH button. My buddy (6'7") had to jump up to grab it. Luckily he did not cut his fingers from the spinning props. Anyway, I'm just going to buy a new battery since SSE failed to honor my 2-year warranty. I will never do business with SSE Photo and Video. If looking for a drone or other electronics, I recommend B&H, Droneworks or Carolina Dronz.

4. desember 2019
Anmeldelse skrevet uten oppfordring
Logoen til Ssephotovideo

Svar fra Ssephotovideo

Hello Robert, Thank you for taking the time to review us. We would have gladly replaced the battery for you if that was defective or not functioning to the manufactures standards. After carefully testing the battery by our service specialists it was determined that the battery is functioning to manufactures standards. Our customer service department is open from Mon-Fri from 9am -5pm for your convenience or please contact us at support@ssephotovideo.com

Vurdert til 5 av 5 stjerner

I purchased a T7i camera (body only)…

I purchased a T7i camera (body only) and spare batteries from SSE for a great price. They followed up right away to personally make sure the order was correct and then shipped to Texas in time for "Friday Night Lights" football pictures. Great Price, and excellent customer service,

27. november 2019
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

False promises and poor follow through!

SSE photo & video makes false promises about “free” 32 gigabyte memory cards. I was supposed to receive one with my original order for “ calling to verify my order” and no card was sent to me. Then SSE photo & video solicited me for a positive review on Trustpilot “for ANOTHER free” 32 gigabyte memory card, again no memory card was received by me even after speaking with them twice about it. I don’t appreciate false promises with no follow through from a business after the sale has been made and my money has been spent.

27. november 2019
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I purchased a DJI drone and accessory…

I purchased a DJI drone and accessory package through the customer service phone number. There was a small issue with one part of the package. SSI customer service department helped me work through the issues and made sure that the outcome was to my satisfaction.
I would definitely buy from again.

28. august 2019
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

buyer beware! DEAD CAMERAS

Got around to using my camera after 6 months of purchase and the memory card reader was dead. Nikon wont touch it as SSE is not an authorized retailer. Cameras are not US models. SSE refused to service it.

25. juli 2019
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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