Spinefit Anmeldelser 

The size was incorrect so I couldn't test my new band but they are sending me a new one at no additional cost and they will let me keep the old one.

BTW they answered my email in less than a day. Even though the product was not what I needed, they are making it right and that's really honorable for them to do.

By mistake i ordered the wrong size because I didn't measure over the belly button and their great costumer service offered to replace the item free of charge. Will refer them to my friends.

Customer service was excellent. They were understanding of my issue and resolved it. That's really all people mainly want and they did that perfectly. Thank you.

When you realize what piece of shit this thing is the return is even worse.
SpineFit
Hi,
Thank you for confirming your preference 🌿
Of course, we’ll be happy to arrange a full refund for you.
To complete the refund process, we kindly ask you to return the item to our dedicated quality-control warehouse in the United States. All returns are carefully received, verified, and processed there before any refund is issued. This ensures a fair, transparent, and consistent process for all customers.
Please make sure the following information is clearly written on the outside of the parcel and also placed on a note inside the package:
Your order number (mandatory)
Your full name (exactly as stated in the original order)
Your complete billing and shipping address
The warehouse code: HW-Irene
Without this information, we unfortunately cannot verify the return, and the package may be returned without reimbursement.
USA, Canada & International Customers – US Warehouse SpineFit – [ YOUR ORDER NUMBER ]
Name：Shipperaid
834 W Cienega Ave, Unit 3
San Dimas, CA 91773
United States
Warehouse Code: HW-Irene
Tel: +1 626 426 8438
Contact: Ella (DDMY)
Important – After Shipping the Return
Once you have shipped the parcel, please reply to this email and send us:
The tracking number
A photo of the shipped package (showing the label clearly)
A copy or photo of the shipping invoice/receipt
This information is essential so we can track the return, monitor its progress, and process your refund as quickly as possible.
As soon as our warehouse confirms receipt of the returned item, we will issue your full refund immediately using the original payment method.
You can review our full cancellation and refund policy here:
Please note that all return requirements are clearly outlined in our refund policy. Returns that do not meet these requirements cannot be identified and therefore cannot be refunded.
We truly appreciate your cooperation and understanding. Thank you for helping us keep the process smooth, transparent, and efficient 🙌

Kind regards,

David – SpineFit Support Team

They are very detail-oriented when it comes to service. I made a mistake with my waistline measurement, but they responded very quickly and were extremely considerate.

The material is high quality and truly matches what they advertise very comfortable and easy to adjust. They even decided to replace my order so I could fully enjoy it. The price is right for the quality you get.

I would definitely recommend this to my friends.

Jose,

The spine fit is incredible and I am excited I finally got it kept on thinking wether to buy it or not and I simply do jot regret my decision

Return customer experience have been amazing the product has been amazing it is definitely been helping my back and I have had back problems all my life I wear it when I need to be aligned thank you so much spinefit for making such a great product and having a great experience with your company

I put 4 star only because shipping takes longer but I do understand time and loading movements. Also communication is also slow. I do not have a problem with the product. Already experiencing great results. Not from me but from my significant others. Overtime my survey can also change to better if I can get another chance of getting it.

You will have no problems ordering spinefit. They will work with you until you are happily satisfied. Top notch customer seevice

This Aligns Spine Immediately, i immediately felt the result , although , because of my own fault , i assumed my size instead of following the guide so there’s a bit of ackwardness in moving about, i find that it significantly helps with my back pain, provided great lumbar support, and improves my overall posture, it is sturdy, and effective without being bulky, David – SpineFit Support Team is responsive, supportive, and quickly promised to resolve my issue regarding sizing discomfort.

Spine fit is very accommodating. I ordered a product from them & it didn’t fit. They immediately responded in a timely manner & are sending me the correct sized belt. I would recommend doing business with them!! Their customer service alone is a great reason. Also they have quality products!

Needs some more support, but good product overall. I ordered a size too small and the team sent me a free one when I asked for a refund. I was asked to write a good review when I asked for the return (given that they were given me free product), but I noted that I would write a fair review after they completed their side and they still sent me the product. The product is also better than many others on the market (like Amazon) that I've tried, though those were usually cheaper brands. I can say that you get what you pay for (though I also got mine on sale).

The product was amazing. It worked better than I expected, the only issue being that I chose the wrong size, so it was a bit too snug for me. I contacted their support team, and they promptly addressed my issue. Their customer service was fantastic! I couldn't be happier.

Amazing customer service! I had an issue with the sizing of my SpineFit belt, and the support team went above and beyond to help me. They were kind, responsive, and truly cared about making things right. I really appreciate how smoothly they handled everything and offered me a free exchange to ensure I get the right fit. It’s rare to find such genuine and helpful customer support these days. Thank you so much!

My initial order was the incorrect size. Worked with customer support to get the right one. very responsive and courteous.

Spinefit has been on of the must important thing I'll have at work, the lower back bell, stoped the bad days with back pain! amazing product.

Customer support from Spinefit impressed me. The team replied fast and treated my order with care. I ordered the wrong size, and support stepped in to arrange a replacement without hassle. The product offers strong back support for my mom, who has dealt with back issues for a long time. Quality service and a reliable product earn full trust.

I must say the Spinefit is a really great tool to help keep your back aligned. I ordered the wrong size and Customer Service was amazing with assisting me getting the correct size. I would highly recommend the Spinefit to anyone with back issues

Great company! I ordered the wrong size and they are replacing free of charge and gifting me the first one- super professional move I truly appreciate it!!

Great experience with their customer service