Redemption speed was awesome. But they lack some of the most popular gaming providers for that they do not receive at 5 star. Solid site still just basically only play slotmill and bgaming if you wann... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
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Se hva andre synes
I love playing at Spindoo. They have a great selection of games and sometimes they do really good packages to purchase. I had trouble with my redemption from 6-17 so I cancelled it, played and won tri... Vis mer
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Horrible site! Customer service is terrible here, my redemption keeps getting denied and they dont even notify me about it. I have to keep checking the spindoo site myself to see that the redemption g... Vis mer
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Absolutely love Spindoo! It was quick and easy getting registered, they have a lot of my favorite games. And redemptions are usually within a day. One of my most favorite sites. Thank you Spindoo f... Vis mer
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Odds seem bad so far
Odds seem bad so far.
I might be jumping the gun. Will return to update in the future
20. mai 2026
Svar fra Spindoo
Hello AAron,
Thank you for sharing your feedback with us. We’re sorry to hear that your experience has not met your expectations so far.
Please note that all of our games operate using certified Random Number Generator (RNG) technology, which ensures that outcomes are completely random and fair for every player. Because of this, results can vary greatly from session to session.
We truly value your opinion and appreciate you giving Spindoo a try. We hope your experience improves moving forward and that you continue exploring the variety of games available on our platform.
Thank you again for your review and for being part of our community.
Its fun and got good games
21. mai 2026
Svar fra Spindoo
Hello Anne,
Thank you so much for your kind review! We’re thrilled to hear that you’re having fun and enjoying our game selection.
Our team works hard to provide an entertaining experience with a wide variety of exciting games for our players, so your feedback truly means a lot to us. We’re very grateful to have you as part of the Spindoo community and appreciate your support.
We hope you continue to have lots of fun and exciting moments with us. Thank you again for being such a valued player!
Svar fra Spindoo
Hello Ingrid,
Thank you so much for your wonderful review and for taking the time to share your feedback with us! Your support truly means a lot to our entire team.
We are incredibly grateful to have you as part of the Spindoo community and appreciate the trust you place in us. Players like you are what make our platform so special, and we are always committed to providing the best possible experience, entertainment, and support.
Thank you once again for being such a valued player. We look forward to continuing this journey with you and hope you keep enjoying everything Spindoo has to offer. Wishing you lots of fun and exciting moments ahead!
Svar fra Spindoo
Hi Candria,
Thank you so much for sharing your positive feedback, it truly means a lot to us.
We hope to see get very lucky with your next spin!
If you have any questions, please feel free to contact us anytime - we are here to help!
Not honoring refund
Similar to other people I spent $900 on packages and redeemed around $1300. They restricted my account, took away the redemption, and have not refunded me even after sending an email saying “ Your affected purchase amount(s) will be fully refunded to your original payment method.“
They will reply to emails with some stupid ai message of “we are so sorry to hear about your frustration” but they don’t seem to actually be doing anything.
Where is my refund, it’s been 20 days since my original purchase this is ridiculous.
20. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Spindoo
Hi Jane,
Thanks for sharing your feedback.
I’m truly sorry for the frustration this delay and issue has caused, I know how upsetting it can be and I want to assure you that we take these situations seriously and want to make this right for you.
To protect your privacy we can’t discuss account-specific details in public channels.
Please email us from the address associated with your account and we’ll investigate your case as soon as we receive it.
We'll keep you updated at every step, and we’ll do our best to resolve this quickly and restore your trust.
Svar fra Spindoo
Hi Mindi,
Thank you so much for sharing your positive feedback with us!
We're happy to hear that you're enjoying the rewards and we wish you the best of luck in the games!
If you have any questions, please feel free to contact us anytime - we are here to help!
Great games and bonuses 😀
20. mai 2026
Svar fra Spindoo
Hey Cheri!
Thank you so much for your interest and for taking the time to share your support with us today. We’re wishing you all the best of luck with your next spin and hope you have a fantastic day!
You guys have been the worst casino…
You guys have been the worst casino I've ever freaking. Played every single game and I've played has won me zero. Just a straight succubus of a tunnel
20. mai 2026
Svar fra Spindoo
Hello Jacob,
Thank you for taking the time to share your concerns with us.
We are very sorry to hear about your recent experience and completely understand the frustration and disappointment this situation has caused.
Please understand that, for privacy and security reasons, we are unable to discuss or review specific account details publicly. We kindly encourage you to continue working directly with our Support Team, as the relevant department will be able to review your case further.
We truly appreciate your feedback and understand your concerns.
Svar fra Spindoo
Hi Jennifer!
Thank you so much for taking the time out of your busy day to leave a comment. Your support means the world to us and we are truly happy to have you as part of our social family. Have a wonderful time exploring the games, and we wish you the very best of luck!
Don't waste your time or money.
This casino is as shady as it gets. I bought a $300 coin package at the end of April. After playing through the coins I had about 440 dollars in my account so I tried to redeem, but my account was somehow restricted. I had redeemed prior to this, and everything else including purchasing more coins was working, however I couldn't even request a redemption. I emailed support but only got a generic "we're looking into it, but can't give any further details." After a week or so I emailed again and this time I got the same response with a "we'll escalate this for you and someone will contact you." Today I logged in to find my account balance was 20SC. Without any contact they just decided to refund my purchase and take my winnings. I'm guessing they wouldn't have done that if I had lost money. What a joke - there are many legit casino's please steer clear of this one. From what I've read online there are many people experiencing the same thing.
EDIT- So they responded to my review with another canned AI response with a lot of words that say nothing. There is no privacy or security risk, they just don't want to pay for winnings. If there was a good reason there would be no issue in providing it. Period. This isn't some super secret CIA stuff we're talking about - it is a company that has failed to provide the service it is selling. And beyond that it failed to even notify the customer that there was some kind or "issue." That is shady. Fortunately, there are other reputable casino's that don't do this shady crap. Do yourself a favor and go elsewhere to play.
1. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Spindoo
Hi Will,
Thank you for taking the time to share your concerns with us.
We are very sorry to hear about your recent experience and completely understand the frustration and disappointment this situation has caused. We sincerely apologize for the delays, the lack of clarity in communication, and the concerns surrounding your account and redemption request.
Please understand that, for privacy and security reasons, we are unable to discuss or review specific account details publicly. We kindly encourage you to continue working directly with our Support Team, as the relevant department will be able to review your case further and provide any updates available regarding your account and refund status.
We truly appreciate your feedback and understand your concerns regarding how this matter was handled. Your comments have been noted and shared internally for review.
Again, we sincerely apologize for the inconvenience and appreciate your patience throughout this process.
Beneficios Spindoo Casino
Proceso de verificación facil y claro, gran variedad de juegos, alternativa AMOE, juegos para todos los presupuestos, diversión y óseo .
19. mai 2026
Svar fra Spindoo
Hi Aneydi,
Thank you so much for sharing your positive feedback with us, we truly appreciate it!
We wish you the best of luck in the games.
If you have any other questions, please feel free to contact us anytime - we are here to help!
Svar fra Spindoo
Hi Heather,
Thank you for sharing your feedback.
We’re sorry to hear that your experience didn’t meet your expectations. We understand how disappointing it can feel when the results aren’t in your favor.
Please be assured that all of our games are built with fairness and integrity at their core. The outcomes you see are determined by a Random Number Generator (RNG), which is an industry-standard algorithm. This system is independently certified to ensure every spin is completely random and cannot be manipulated or influenced by a player's activity, win/loss history, or any other external factors.
We understand that game sessions can vary quite a bit. That's due to the game's volatility, a design feature where some games offer frequent, smaller wins while others give you a chance at less frequent but potentially bigger rewards. This is what makes each game a unique experience.
We're confident our games are operating exactly as intended, and we hope your luck turns around in your future sessions!
If you have any other questions or concerns, please feel free to contact us anytime - we are here to help!
I love the site and customer support.
16. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Spindoo
Hello Brad,
Thank you so much for your amazing review and support!
We’re truly happy to hear that you’re enjoying the site and had a positive experience with our Customer Support Team. Feedback like yours means a lot to us and motivates us to continue improving our players’ experience.
We appreciate you being part of the Spindoo community and wish you lots of fun and good luck!
Class action is forming, Google it
Now that spindoo realizes they keep running into a corner, I'll post the full conversation as it transpired before they dirty deleted it, online at SpinDONT.com later today.
I and thousands have reached out. All were told tough here's $22 in credit (the same as the new player promo you are running everywhere to try to cover the player exit. After that they are banned or ignored. Refund are going to some players in the form of game credits.
Actually, it's a straight forward question. The response of how it's handled is supposed to apply evenly to everyone. Your response implies that was not the case. If the people who won money are having it taken away, then the people who lost money should be reimbursed so that all players are at the same condition and starting point as they are when the *error*began.
So Spindoo,
The accounts that actually lost money playing... but bought these so called incorrect packages.... since you are restoring amounts to say that winners never played, you're going to give any losses BACK to those players and pretend they never played either right?
Also in case anyone is wondering, Spindoo sent off a huge marketing campaign stuff a broker to try and obtain new clients last night. They'd rather go this route than own up to get actions.
Spindoo deleted the response once they realized they got caught. Further they had no issues discussing details until I started pointing out verbiage from the agreement and how they were using it. I took screen shots for you though. You can see them on spindont.com
where I'll share all details, emails and phot theos thus far.
Just screwed every member who purchased a package on 5/1-5/2.
Below is a copy of the email they sent everyone. Notice claus 1.2... they will try to use that for whatever they want.
Google them. A class action is forming.
Update to response received: Support is essentially saying tough pound sand. What's funny is they say that this stemmed from a marketing email, and I have proof I never worked any of the emails, I purchased directly on the website. This at have value looks as though it was nothing more than a way to save from making payouts for 2 days. Feel free to message me for more info or a reddit group.
Update: Take a look at that response folks. Basically they are saying "We posted our special $1 cheaper so now we can void all of the winnings for amounts that did win". What's to stop this from occurring again? The contract clause is written to allow it. This site is skum
Don't buy any package that they advertise a discount on (even $1 lol). It's a trap to cancel your winnings.
Oh, and they say they are going to refund you, but they haven't done that either .... They just lock you out from spite.
22. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Spindoo
Hi Billie,
Thank you for your follow-up and we appreciate you taking the time to express it.
As we’re unable to go into account-specific details in a public forum, we kindly encourage you to contact us directly. This will allow us to review your case thoroughly, address your concerns in detail, and provide you with accurate information relevant to your situation.
We appreciate your feedback and the opportunity to look into this further.
They recently put out a sale that was…
They recently put out a sale that was not supposed to be released and hundreds of people bought the sale. So because of a mistake on THEIR part nobody who purchased from said sale, are allowed any of the winning AND arent being refunded. Very shady and I've been on sweepcasino sites for years.
16. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Spindoo
Hi Shaun,
Thank you for sharing your feedback with us.
We’re really sorry to hear about your experience and understand how frustrating this must be.
Since we can not share account-relation information via public channels, please contact us using your registered email so we can look into this and assist you as quickly as possible.
Thank you for your understanding and cooperation.
Good games assortment and fair gameplay
21. januar 2026
Svar fra Spindoo
Hi Jennifer,
Thank you so much for sharing your positive feedback and experience, we truly appreciate it.
We wish you the best of luck in games!
If you have any questions, please feel free to contact us anytime - we are here to help!
Great bonuses
8. mai 2026
Svar fra Spindoo
Hi Brad,
Thank you so much for taking the time to share your positive feedback, it means a lot to us!
We wish you the best of luck in the games!
If you have any questions, please feel free to contact us anytime - we are here to help!
They restricted my account
They restricted my account, with the batch that purchased the May 1st packs. I got all of the packs, totaling about $900. Tried redeeming $1,300. Nada.
I ended up disputing with my bank, and now they're saying there are no refunds. I was hoping to come to a resolution with Spindoo directly. They're trying to steal the initial deposit, AND the redemption.
Stay away - incredibly dishonest site, management. All the recent reviews that speak to this experience are the main ones you should consider...
14. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Spindoo
Hi Dracos,
Thank you for writing us a review for Spindoo.
I understand that you have concerns with regard to your redemption. I can only imagine how tough this is for you, and I'm truly sorry you're experiencing it. Please know I'm here to support you in any way I can.
Kindly get in touch with our support team so we can keep you updated with the progress of your concern. Rest assured our relevant team is doing their best to restore the access as soon as possible.
We would like to assure you that this is not the kind of experience we want you to have and we are striving hard to improve our service.
We are always open to any additional feedback, comments, or suggestions you wish to share and will address any concerns you may have as best we can. We will work on what you have provided so far and hope you give us another chance to make your experience with us the best one possible.
We appreciate your patience and understanding.
Completely failed to honor their…
Completely failed to honor their sale/promotion and kept everybody in the dark for weeks about their thousand-dollar redemptions. I do not trust this company and would never spend another penny on their site.
EDIT: Your response completely dodges the problem.
13. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Spindoo
Hi Shane,
Thank you for writing us a review for Spindoo.
I understand that you have concerns with regard to your redemption. I can only imagine how tough this is for you, and I'm truly sorry you're experiencing it. Please know I'm here to support you in any way I can.
Kindly get in touch with our support team so we can keep you updated with the progress of your concern. Rest assured our relevant team is doing their best to restore the access as soon as possible.
We would like to assure you that this is not the kind of experience we want you to have and we are striving hard to improve our service.
We are always open to any additional feedback, comments, or suggestions you wish to share and will address any concerns you may have as best we can. We will work on what you have provided so far and hope you give us another chance to make your experience with us the best one possible.
We appreciate your patience and understanding.
Spindoo ran a massive sale and then RUG PULL!
Spindoo ran a massive sale, got people to buy in, then basically rug pulled the entire thing two weeks later. Offering refunds afterward doesn’t magically erase the frustration, wasted time, and complete lack of confidence this creates as a customer.
If you’re going to run a major promotion, honor it properly and stand behind it. Pulling the plug right after taking orders makes the whole thing feel misleading and poorly managed. Really disappointing experience overall.
14. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Spindoo
Hi Tony,
Thank you for writing us a review for Spindoo.
I understand that you have concerns with regard to your redemption. I can only imagine how tough this is for you, and I'm truly sorry you're experiencing it. Please know I'm here to support you in any way I can.
Kindly get in touch with our support team so we can keep you updated with the progress of your concern. Rest assured our relevant team is doing their best to restore the access as soon as possible.
We would like to assure you that this is not the kind of experience we want you to have and we are striving hard to improve our service.
We are always open to any additional feedback, comments, or suggestions you wish to share and will address any concerns you may have as best we can. We will work on what you have provided so far and hope you give us another chance to make your experience with us the best one possible.
We appreciate your patience and understanding.
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Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.