Spark Tutoring Anmeldelser 

So I want to begin by saying this is not about the Tutors. My young persons tutor was amazing – we had two and they were fantastic!

This review is about the lack of cost transparency amongst other things!

I reached out to this BBC supported company at the end of March, to provide some extra support for Maths and English. When you initially reach out you are bombarded on email and whatsapp, to sign up. This is a mixture of AI bots and Humans.
We set up a meeting that included myself and my young person and ran through the areas of support needed. We were then provided with LOADS of forms to complete, almost duplicating the initial intro call. These forms come through via Whatsapp, and I would say I am pretty good with tech, but given the amount of forms and links being sent, email would have been easier!

Anyway, beware here – Your bank details are taken and you are agreeing to a subscription. Once this is signed you are literally at their mercy and they can charge you whatever they like!

Ask for a full breakdown here – at this point! Do it otherwise you will be in my position, just randomly being charged money and helpless passing it over!
At this point there is silence, No AI bot on whatsapp, no human comms. I thought I had been scammed! I checked my bank account, my emails, companies house and social media – praying that I had not bee scammed!

Finally around 2 weeks later I get a message – We have two tutors.

So here is the thing, I do not think they have tutors lined up and ready to go. I think they then have to find them. Review their books or whatever and this is why you wait. I really do not mind this and would be happy to wait, but communication here would have been great.

Also my young person needed help immediately!
You then have a initial 30mins with a Tutor, check compatibility and from there book your session frequency. Mine was one math’s and one English each week.

So, lessons start April in the Easter hols.
I am billed for April and May immediately – absolutely fine – this takes me to June and the start of exams. It’s expensive, but the reviews are good, so I trust the process.

Our Tutors were fantastic! Really did provide the level of support we needed. However the frequency and the appoints are not always set and I became a PA for my young person trying to coordinate each week. Now when you spend almost £500 on tutors support, you would expect a little more guidance coming from Spark Tutoring. Unfortunately not, so each week, I am trying to track the lessons, I am having to ensure nothing is missed. This is less than ideal when you are already managing a stresses young person with exams.

Anyway, then we cut to the end GCSEs end nationally pretty much the same time – so why would I need to renew for June? I am asked about this, and I provide the exam schedule and kindly ask from our tutor support’s help she fires off a load of advice, I willingly accept and I provide the 28 day notice – its kinda obvious if your young person has no exams from 15th June, that you no longer need any tutors.
So all is wrapped up, and so I believe. But no – today I receive another bill! But hang on, I have had confirmation that I have given appropriate notice, I double checked the billing, I actually paid June 1st, so I should be done????

I have had 3 emails from accounts today and have demanded the full breakdown of costs. I strongly advise you to do the same if you engage with Spark.
So my advice today for anyone reading this is:
• What is the initial fee
• How much per session
• Be really transparent about when you want the sessions to start and finish and get confirmation in writing.
• Cancel the subscription with your bank immediately leaving it open will allow them to take whatever they please.

Just ask the right questions.

Really pleased with the tutoring my son has received so far. He used to attend a face to face tutor but was always a struggle to get him there as he hated it.
With the Maths and English tutoring he had with sparks he never complains and is always happy to join the session.

The tutors are always very friendly and are happy to work on topics recommended by his school or that he is working on in school.

Another positive is that’s they are flexible with dates and will bank or rearrange sessions so you don’t lose money which is really helpful.

Would definitely recommend.

My son was very anxious about sitting his chemistry exam with just 8 weeks to go before the start of his GCSE I saw an advert for Spark tutoring and got in contact. It was a straught forward process and from the first session we could see a huge difference in his confidence and understanding within this subjet. We are extremely grateful to Noah and the team at Spark Tutoring for their support and would highly recommend them to anyone looking for quality GCSE tuition.

Excellent online tutoring. Did an initially assessment that was thorough and was patched to suitable tutor. Payments were clear and the lessons were always prompt and they were flexible to adjust days/ time when needed.

My son lacks confidence in his work , having a tutor has seen him thrive in exam conditions ! His tutor grasped his personality quickly and used strategies to get the most out of each lesson ! My son went into his A levels , calm, composed and confident - mostly thanks to his tutor nailing down his weaknesses and really drilling hone the learning required ! Many thanks Sparks - I am sure my son will get far better grades thanks to you ! And best of all I was able to sit back and be mum during his revision times knowing his lessons were always 100% nailing it !

We’ve had a really positive experience with Spark Tutoring - they found a great match for our son (A’Level maths). We’ve seen an academic improvement, and an increase in subject confidence. Communication is good, and billing is transparent. We’d highly recommend them and will be using them in the long term and also for our other son who is starting GCSEs next year.

Spark Tutoring provided excellent support for my daughter in preparing for her GCSE Maths and English exams. They took the time to match her with a tutor who was well suited to her needs, and arranging sessions was straightforward, with plenty of flexibility and availability to fit around our schedule. The tutoring sessions were tailored to my daughters’s individual requirements, and any last minute requests to the session content were always accommodated. The online platform is easy to use, and accessing sessions was simple and hassle-free. We have been impressed with the quality of support provided and would recommend Spark Tutoring to anyone looking for personalised and flexible GCSE tuition.

Great organisation and the tutor my daughter was paired with was very knowledgeable and willing to adapt to our needs.
I would definitely recommend this service

Highly recommend Spark. From the initial assessment where they took the time to really understand who my child was and paired him with a fantastic tutor. His confidence and skills flourished over his time with working with Viv. Thisshowed up in his mock results with grade improvements. He's gone into his GCSE exams feeling like he can achieve the best marks possible for himself.
It has definitely been worth the investment of time and money.

Can't thank Spark tutoring enough.
From the first initial meeting they were there to help, answering any questions I had in a timely manner.
And with the tutors support and guidance our daughters confidence has grown around her maths.
Thanks so much, for your support, fingers crossed for a positive result when she receives her results this Summer

My son has been receiving maths tutoring from Benny in the lead up to his GCSEs. Benny has been fab and the Sparx team did a great job in matching a suitable tutor! He has actually enjoyed his sessions and never complained at having to do them! Benny has been great with him and whatever the gcse results say, I know he has gained confidence with his maths- so a big thank you! 😊

My daughter has been working with Spark Tutoring for nearly two years. With a complex profile including dyslexia, dyscalculia, memory, and visual and auditory processing difficulties, as well as being quite shy, finding the right tutor was crucial.

Spark Tutoring came up trumps. Our tutor is absolutely amazing and has transformed my daughter’s relationship with maths. A subject she once found extremely challenging is now one she excels in, and she genuinely looks forward to her sessions. The support has been immeasurable.

We are delighted and regularly recommend Spark Tutoring to other parents. A truly wonderful company!

Been using Spark for a couple of weeks now and super happy. They are patient with my son and always make the lessons fun towards his interests. Highly recommend

Outstanding tutors who have transformed our son’s confidence and progress

We honestly couldn’t be happier with the support our son has received. Since starting his sessions, his confidence has grown massively, and this is clearly reflected in his improving school results.

What really stands out is the way the tutors interact with him, they are patient, encouraging, and incredibly skilled at making him feel comfortable and capable. Every session is thoughtfully planned, engaging, and tailored to his needs.

The tutors explain concepts so clearly and also act as brilliant mentors, motivating and supporting him every step of the way. It’s made such a positive difference, not only academically but in his overall confidence too.

A fantastic experience all round. We genuinely couldn’t recommend them highly enough.

My daughter was struggling with maths.. her tutor has been great helping her understand on her own pace.. i love that she can still attend her sessions when we are traveling or not at home so she doesn’t miss a lesson. Also the homework that she gets allows her to practice more

Poor customer service. Our tutor missed a session and claimed that they didn't have access to the Internet. With 4G readily available, not a good excuse in 2026. Trying to get a refund for a missed session is a joke. Personally felt like daylight robbery to me.

New Update
- The team have been in contact to resolve the issue. They listened and took on the feedback shared providing the refund for the session missed by the tutor.

Tutoring is great and very helpful however the systems within the company need some more attention and time as I have noticed unhappy staff

My son had Josiah for an intense course before his English GCSE’s.
Josiah exceeded my expectations and my son found the sessions invaluable. So much so that I doubled the sessions I initially booked!
He was a great match for my son and I couldn’t have asked for more. He has gone into his exams so much more confident.
The whole process was easy and communication was great.
Josiah was also flexible with timings.
Thankyou Josiah and team!

What an amazing set of tutors, my son who has always hated school (one of the naughty lads) has had the best experience, I have never seen him so happy after a lesson, really keen to get logged on and had 2 really great English and Maths tutors Josiah and Tarun, they both went above and beyond, many thanks to the whole sparks team, I will certainly be recommending you. ⭐️⭐️⭐️⭐️⭐️

Harry is absolutely loving his tutor sessions with Nigel he is finding them so beneficial and helping him immensely highly recommend