Although I used what looked like a chat-bot, I was delighted to reach a real person. James was knowledgeable and gave great advice. I sent over a photo and James was able to identify which parts I nee... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Let's be clear: if you don't have the part in stock or at all, do not sell or advertise. Now, three weeks have gone still haven't got The worst experience And stop using excuses, sorry, or somethin... Vis mer
Selskapet har svart
Very friendly service when I telephoned to check I was ordering the correct part for my petrol mower. Good delivery time. The Ryobi RLM53175S Brake Cable is a good fix for when the drive /clutch ca... Vis mer
I'm a tad surprised at the (very few) negative reviews I've been reading here. I suppose it's a case of "you just can't please some people". I remember reading one some time ago, relating to a hol... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
SpareToolParts.co.uk is one of the fastest growing Powertool spare parts website in the UK, we pride ourselves on our excellent service levels and our ability to source any part you require quickly and most importantly as cheap as possible. We have made our website easy to use, all you need to do is enter the model of your tool and we will do the rest. Our staff take pride in their work ensuring that orders are picked with care and dispatched quickly and efficiently. Once you place an order with SpareToolParts, one of our customer service representatives will be assigned to your purchase and will ensure that everything runs smoothly and the goods are dispatched as soon as possible.
Kontaktopplysninger
Portglenone, BT448DT, Belfast, Storbritannia
- (0333) 7721 109
- sales@sparetoolparts.co.uk
- sparetoolparts.co.uk
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 47 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Waited quite a while for the delivery
Waited quite a while for the delivery, but that wasn’t Mr. Duffin’s fault - it was Royal Mail. He refunded me but a week later the parcel arrived - after two months. I contacted Mr. Duffin and we cleared the balance.
It’s a good thing to be patient
It’s a good thing to be patient when the parts are not in stock. Aften a looong wait I finally received my Ryobi handle spareparts. They where booked in August and I received them in January
A big thank you to James who kept me updated on the progress/shipping along the way.
Helpful and prompt assistance
James was great identifying the part…
James was great identifying the part required, and made it very easy ordering what I needed.
I'm a very happy customer, and I'm sure I'll be using Sparetoolparts again in the future.
Once I managed to speak to someone at…
Once I managed to speak to someone at this company the service was very good. However, getting to speak to someone was almost impossible. No-one answers the phone

Svar fra Sparetoolparts
Fantastic
Fantastic . Very helpfull and knowledgeable .
Easy to talk to and explained to detail what i needed .
I am very satisfied with the purchase…
I am very satisfied with the purchase due to the super professionalism of Mr. James Duffin
A big thank you to him, I give you a 10
Helpful and Informative
James was really helpful in sourcing the correct blade for my older Bosch circular saw
My telephone conversation with James @…
My telephone conversation with James @ sparetool parts was excellent. He was able to identify the part I needed for my Ryobi tool and advised me of the steps required to purchase the item. Without his help we would have had great difficulty in sourcing the part. Would recommend this website for Ryobi spares or other brand make parts. They also have an extensive list of items available on their site.
Shit company!!! DO NOT ORDER ANYTHING FROM THEM!!!!
UPDATE:
I received my order after half a year, and are happy now. Everything would be easier if the inform about transport supplier and tracking.
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Shit company!!!! Been waiting for several month, and still not received anything. I email for some weeks ago, and they promise to send once more, but still nothing.
DO NOT ORDER ANYTHING FROM THEM!!!!

Svar fra Sparetoolparts
Excellent service
James took the time to check his stocks and email me immediately about availability of spare parts
James was very helpful
James was very helpful, knowledgeable and efficient.
Excellent communication
Excellent communication, knowledgeable and helpful, highly recommended.
Great Service
James was an amazing help in sorting out the parts I needed
I too am wondering if this is a scam
Update on my recent review. More than happy to say that this company is legit. I have this morning had a full refund. My recent email was answered quickly.
It’s a shame it had to come to this. But I still have to say that my phones calls or previous email was not answered the company could still do better with communication
Very clear service and excellent…
Very clear service and excellent communications…..
Excellent customer service
Excellent customer service. No waffle or hassle. Straight forward parts identification.
Worst experience!!!
Ordered parts for my Ryobi in July 2024. It's November now. Got nothing and got no refund!!! Worst I've ever dealt with!!!
Extremely SLOW service!
Order 1000107879 I places an order / paid £49.82 upfront for replacement brushes for my Panasonic EY7950 electric drill on 25th Sept 2024. It is now 26th October 2024 and I still do not have the spare parts! Very poor service! I am beginning to wonder if I have been scammed!
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