Sparetoolparts Anmeldelser 

699
•
TrustScore 4 av 5

3,9

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Although I used what looked like a chat-bot, I was delighted to reach a real person. James was knowledgeable and gave great advice. I sent over a photo and James was able to identify which parts I nee... Vis mer

Vurdert til 1 av 5 stjerner

Let's be clear: if you don't have the part in stock or at all, do not sell or advertise. Now, three weeks have gone still haven't got The worst experience And stop using excuses, sorry, or somethin... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Very friendly service when I telephoned to check I was ordering the correct part for my petrol mower. Good delivery time. The Ryobi RLM53175S Brake Cable is a good fix for when the drive /clutch ca... Vis mer

Vurdert til 5 av 5 stjerner

I'm a tad surprised at the (very few) negative reviews I've been reading here. I suppose it's a case of "you just can't please some people". I remember reading one some time ago, relating to a hol... Vis mer

Informasjon om virksomheten

  1. Leverandør av trykkluftverktøy

Skrevet av virksomheten

SpareToolParts.co.uk is one of the fastest growing Powertool spare parts website in the UK, we pride ourselves on our excellent service levels and our ability to source any part you require quickly and most importantly as cheap as possible. We have made our website easy to use, all you need to do is enter the model of your tool and we will do the rest. Our staff take pride in their work ensuring that orders are picked with care and dispatched quickly and efficiently. Once you place an order with SpareToolParts, one of our customer service representatives will be assigned to your purchase and will ensure that everything runs smoothly and the goods are dispatched as soon as possible.


Kontaktopplysninger

3,9

Bra

TrustScore 4 av 5

699 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 47 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 48 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,9

Alle anmeldelser

(699)

63 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Waited quite a while for the delivery

Waited quite a while for the delivery, but that wasn’t Mr. Duffin’s fault - it was Royal Mail. He refunded me but a week later the parcel arrived - after two months. I contacted Mr. Duffin and we cleared the balance.

11. februar 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

It’s a good thing to be patient

It’s a good thing to be patient when the parts are not in stock. Aften a looong wait I finally received my Ryobi handle spareparts. They where booked in August and I received them in January
A big thank you to James who kept me updated on the progress/shipping along the way.

25. januar 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner

Once I managed to speak to someone at…

Once I managed to speak to someone at this company the service was very good. However, getting to speak to someone was almost impossible. No-one answers the phone

21. januar 2025
Anmeldelse skrevet uten oppfordring
Logoen til Sparetoolparts

Svar fra Sparetoolparts

Hello

Thanks for the feedback, I'm sorry we couldn't get to the phone yesterday as fast as normally would. We were a person down in the office.

But I'm glad once answered the service was good :-)

Vurdert til 5 av 5 stjerner

Fantastic

Fantastic . Very helpfull and knowledgeable .
Easy to talk to and explained to detail what i needed .

16. januar 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

My telephone conversation with James @…

My telephone conversation with James @ sparetool parts was excellent. He was able to identify the part I needed for my Ryobi tool and advised me of the steps required to purchase the item. Without his help we would have had great difficulty in sourcing the part. Would recommend this website for Ryobi spares or other brand make parts. They also have an extensive list of items available on their site.

9. januar 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner

Shit company!!! DO NOT ORDER ANYTHING FROM THEM!!!!

UPDATE:
I received my order after half a year, and are happy now. Everything would be easier if the inform about transport supplier and tracking.
--------------------------------------------
Shit company!!!! Been waiting for several month, and still not received anything. I email for some weeks ago, and they promise to send once more, but still nothing.
DO NOT ORDER ANYTHING FROM THEM!!!!

3. januar 2025
Anmeldelse skrevet uten oppfordring
Logoen til Sparetoolparts

Svar fra Sparetoolparts

Hello

We are sorry this parcel has not been delivered, as explained via email on the 3rd Dec, this order was dispatched on time, but it must have got lost in the post to Norway.

As advised on the 16th Dec we got replacement stock in and this order was sent on the 21st via Royal Mail international Priority Mail, so I'm still expecting this order to be delivered within the next 5-10 days.

I'm sorry this as taken so long, but as you can hopefully see, we have been trying our best to get these parts to Norway and you :-)

Vurdert til 5 av 5 stjerner

Excellent service

James took the time to check his stocks and email me immediately about availability of spare parts

19. desember 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner

I too am wondering if this is a scam

Update on my recent review. More than happy to say that this company is legit. I have this morning had a full refund. My recent email was answered quickly.
It’s a shame it had to come to this. But I still have to say that my phones calls or previous email was not answered the company could still do better with communication

30. november 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Extremely SLOW service!

Order 1000107879 I places an order / paid £49.82 upfront for replacement brushes for my Panasonic EY7950 electric drill on 25th Sept 2024. It is now 26th October 2024 and I still do not have the spare parts! Very poor service! I am beginning to wonder if I have been scammed!

26. oktober 2024
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

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