Always a reliable service from this local company. I’ve been a member for over 30 years and feel myself and my family are well protected . Suggest even better if …. 1) the on line claim form allowed c... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
It was easy to make the claim on the website including photographing the receipt as evidence of payment. In all it only took around 3-4 minutes. I received an acknowledgement within minutes and an e... Vis mer
Selskapet har svart
As always my claim was sorted with no fuss and no problem. Before making the claim I rang for info and my call was answered immediately and I was instantly given the info I needed.
Selskapet har svart
From the inital sign up process, through children becoming adults, and moving house, I've always found the phone gets answered by a real person who cares. The service feels very personalised - rare t... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Sovereign Health Care has been making health care more affordable for over 150 years. Today, Sovereign Health Care is one of the UK’s leading cash plan providers, and it still stands by the original principle of a hospital fund – to support people when they need to access health care.
Kontaktopplysninger
2nd Floor, West Wing, The Waterfront, Salts Mill Road, Shipley, Bradford, BD17 7EZ, Bradford, Storbritannia
- 01274 841130
- help@sovereignhealthcare.co.uk
- sovereignhealthcare.co.uk
4,8
Enestående
5k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Svar fra Sovereign Health Care
Hi Eileen, we're pleased to hear you're happy with our service. Thank you for your review.
Best wishes, The Sovereign Team.
Svar fra Sovereign Health Care
Hi Syed, this is great to hear. Thank you for taking the time to leave your review.
Best wishes, The Sovereign Team.
Svar fra Sovereign Health Care
Hi Sandra, we're pleased to hear that you found submitting your claim easy and you received a prompt reply and quick payment. Thank you for your review.
Best wishes, The Sovereign Team.
Been with sovereign health for deten…
Been with sovereign health for ten years +, put a claim in for dental which i have only ever done maybe twice in the past. Only for them to sent my claim back 00.said I needed more evidence as my visa payment wasn't good enough even though I had the practice name on it , so I also sent my email receipt to still not good enough came back 00.so won't be using them again cancelled my two policies with .very bad service
27. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Sovereign Health Care
Hi there, thank you for your review.
We're sorry to hear you're unhappy with your recent claims experience, and sorry to hear you've decided to cancel your policies.
In order for us to process a claim, certain mandatory information must be visible on the receipt submitted. Unfortunately, a card payment slip or till receipt on its own doesn't contain all the information we need to assess a claim. To help with this, the online customer area explains the five key pieces of information that should be included on a valid receipt.
If you'd like to discuss your claim in more detail, or resubmit it with a valid receipt, our Customer Support team will be happy to help. You can contact us on 01274 841130 (Monday to Thursday, 9am to 5pm, and Friday, 9am to 4pm).
Best wishes, The Sovereign Team
The staff we very friendly and helpful…
The staff we very friendly and helpful - considerate to my needs
Although if the money is taken on a regular monthly basis then i feel that all valid receipts should be honoured despite the time lapse
4. august 2026
Svar fra Sovereign Health Care
Hi there, thank you for your review and for your kind comments about our team.
We're delighted to hear you found our staff friendly, helpful and considerate to your needs.
We also appreciate your feedback regarding claim submission timescales. Claims need to be submitted within 12 months of the date treatment was received. This helps us assess claims accurately and ensures they are considered in line with the policy terms.
Thank you again for taking the time to leave a review.
Best wishes, The Sovereign Team
Great communication with customer…
Great communication with customer service payment went through no problem nice to have a service that delivers
4. august 2026
Svar fra Sovereign Health Care
Hi Kerry, we're pleased to hear that you had great communication with our customer support team and that your payment processed smoothly. Thank you for your review!
Best wishes, The Sovereign Team.
Svar fra Sovereign Health Care
Hi Jackie, thank you for your review! We're glad we could quickly and easily resolve things for you.
Best wishes, The Sovereign Team.
Svar fra Sovereign Health Care
Hi there, we're pleased to hear that you had a very quick response and no problems. Thank you for your review!
Best wishes, The Sovereign Team.
when i had a problem and rang up it was…
when i had a problem and rang up it was quickly resolved
4. august 2026
Svar fra Sovereign Health Care
Hi Louise, we're happy to hear that our customer support team were able to quickly resolve your problem. We appreciate your positive feedback!
Best wishes, The Sovereign Team.
Quick and easy submitting my claim.
Quick and easy submitting my claim.
Ridiculously quick at receiving my payment too.
Very happy
3. august 2026
Svar fra Sovereign Health Care
Hi Mark, we're happy to hear you found the claims process quick and easy, and that you received your payment so promptly. Thank you for your review!
Best wishes, The Sovereign Team.
Everything is made easy and have never…
Everything is made easy and have never had any trouble claiming. I have been a member for many years now.
3. august 2026
Svar fra Sovereign Health Care
Hi Paul, we're pleased to hear you've had such a positive and easy experience with us over the years. We appreciate your continued custom!
Best wishes, The Sovereign Team.
Svar fra Sovereign Health Care
Hi Roy, we're happy to hear that you experienced good customer service and received a prompt payment. Thank you for your review!
Best wishes, The Sovereign Team.
Svar fra Sovereign Health Care
Hi there, we're pleased to hear that you found our service without fuss and with quick action. Thank you for your review.
Best wishes, The Sovereign Team.
Easy to use system
30. juli 2026
Svar fra Sovereign Health Care
Hi there, this is great to hear. Thank you for taking the time to leave your review.
Best wishes, The Sovereign Team.
Claim dealt with efficiently and in a…
Claim dealt with efficiently and in a short time
31. juli 2026
Svar fra Sovereign Health Care
Hi Lorraine, it's great to hear that your claim was handled efficiently and in a short amount of time. Thank you for your review!
Best wishes, The Sovereign Team.
Very easy to use and quick response
29. juli 2026
Svar fra Sovereign Health Care
Hi Nicola, we're pleased to hear that you found our service easy to use and that you received a quick response. Thank you for your review!
Best wishes, The Sovereign Team.
Svar fra Sovereign Health Care
Hi Michael, this is great to hear. Thank you for taking the time to leave your review.
Best wishes, The Sovereign Team.
Submitted a claim on Thursday…
Submitted a claim on Thursday afternoon, got an email saying my claim was successful the next morning. Money in my account the following Tuesday. Quick and easy
31. juli 2026
Svar fra Sovereign Health Care
Hi there, we're glad to hear your claim was processed quickly and efficiently. Thank you for your your review!
Best wishes, The Sovereign Team.
Great service
Great service, easy to navigate the website and claim process making it simple and straightforward to claim and have a payment in days.
30. juli 2026
Svar fra Sovereign Health Care
Hi Emma, it's great to hear that you found our website easy to navigate and that the claim process was simple and straightforward, leading to a quick payment. Thank you for your review!
Best wishes, The Sovereign Team.
Svar fra Sovereign Health Care
Hi Robert, we're happy to hear that you experienced an excellent service and received a prompt payment. Thank you for your review.
Best wishes, The Sovereign Team.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.