Always a reliable service from this local company. I’ve been a member for over 30 years and feel myself and my family are well protected . Suggest even better if …. 1) the on line claim form allowed c... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
It was easy to make the claim on the website including photographing the receipt as evidence of payment. In all it only took around 3-4 minutes. I received an acknowledgement within minutes and an e... Vis mer
Selskapet har svart
As always my claim was sorted with no fuss and no problem. Before making the claim I rang for info and my call was answered immediately and I was instantly given the info I needed.
From the inital sign up process, through children becoming adults, and moving house, I've always found the phone gets answered by a real person who cares. The service feels very personalised - rare t... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Sovereign Health Care has been making health care more affordable for over 150 years. Today, Sovereign Health Care is one of the UK’s leading cash plan providers, and it still stands by the original principle of a hospital fund – to support people when they need to access health care.
Kontaktopplysninger
2nd Floor, West Wing, The Waterfront, Salts Mill Road, Shipley, Bradford, BD17 7EZ, Bradford, Storbritannia
- 01274 841130
- help@sovereignhealthcare.co.uk
- sovereignhealthcare.co.uk
4,8
Enestående
5k anmeldelser
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Svar fra Sovereign Health Care
Hi there, we're so glad to hear that you found our service easy to use! We appreciate your positive feedback.
Best wishes, The Sovereign Team.
We have been customers of Sovereign…
We have been customers of Sovereign Health for over 50 years!!!
An excellent service otherwise we wouldn't have stayed customers all those years. Claims are dealt with speedily and efficiently.
Well done to all staff. Thank you 😊
11. august 2026
Svar fra Sovereign Health Care
Hi Sandra, we're delighted to hear you've been a customer for such a long time! It's wonderful to hear that your claims are handled speedily and efficiently. Thank you for your loyalty and lovely review.
Best wishes, The Sovereign Team.
Svar fra Sovereign Health Care
Hi Kathy, we're so glad you found our team helpful and friendly, and that your refund was processed quickly. We appreciate your kind words!
Best wishes, The Sovereign Team.
It was dealt with very easily and…
It was dealt with very easily and payment was made very quickly.
11. august 2026
Svar fra Sovereign Health Care
Hi Corrine, we're so pleased that everything was handled easily and that your payment was processed quickly. Many thanks for your 5-star review!
Best wishes, The Sovereign Team.
My claim was dealt with quickly & the…
My claim was dealt with quickly & the money paid in into my bank.
A good service.
7. august 2026
Svar fra Sovereign Health Care
Hi Beverley, we're happy to hear our claim was handled promptly. Thank you for taking the time to leave your review!
Best wishes, The Sovereign Team.
Excellent service
Visited dentist, submitted receipt on line, had a response via email to acknowledge receipt and then another email to say payment was in my bank account, all in the same day. Cannot get any quicker than that.
Still awaiting payment for eye glasses but that is for a higher payment and I have had a response from Sovereign to say payment will be with 5 days as it takes the Bank that amount of time.
All in all an excellent service from Sovereign. Plus the form is very easy to complete and upload photos of receipts. Well done all.
11. august 2026
Svar fra Sovereign Health Care
Hi Karen, we're so pleased to read your positive feedback about our service. We strive to make the claims process as straightforward and quick as possible, and are delighted that you found our form easy to complete. Thank you for recognising our efforts; your kind words are truly encouraging for our team.
Best wishes, The Sovereign Team.
Svar fra Sovereign Health Care
Hi Cheryl, thank you for your wonderful review! We are so pleased to you consistently receive an excellent service from us.
Best wishes, The Sovereign Team.
The claim was easy to submit and…
The claim was easy to submit and payment did not take long at all to reach my account
10. august 2026
Svar fra Sovereign Health Care
Hi Ursula, we're so pleased you found the claims process easy and that your payment reached your account quickly. Thank you for your feedback!
Best wishes, The Sovereign Team.
Prompt payment
10. august 2026
Svar fra Sovereign Health Care
Hi Christina, many thanks for your 5-star review!
Best wishes, The Sovereign Team.
You can actually speak to a human…
You can actually speak to a human being,which is very rare these days.The service is very good 10/10
10. august 2026
Svar fra Sovereign Health Care
Hi there, it's great to hear you've had a 10/10 service from the team! Many thanks for your 5 star review!
Best wishes, The Sovereign Team.
Easy to claim online.
Easy to claim online.
Kept updated and the claim was processed quickly.
6. august 2026
Svar fra Sovereign Health Care
Hi Diane, we're happy to hear that our online claim process was easy and efficient for you. We appreciate your positive feedback!
Best wishes, The Sovereign Team.
A bit like a car third party warranty - it's not covered...
The default position is they don't pay out because of the small print and various exclusions, making it fairly pointless in reality. Although on the face of it it's great, when you submit your claim you'll discover it's not 'made easy' and not covered at all, or only partly. Waste of time.
13. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Sovereign Health Care
Hi there,
We're sorry to read this feedback. We aim to be fair and transparent in every claim we assess, and any decision we make is based on the terms of the policy - which we encourage customers to read before paying for treatment.
Please get in touch with our Customer Support team if you’d like to discuss this further.
Best wishes,
The Sovereign Team
Very easy and straightforward prosses…
Very easy and straightforward prosses to put a claim in it was processed and paid out within 7 working days
7. august 2026
Svar fra Sovereign Health Care
Hi there, we're so pleased you found the claims process easy and straightforward, and that your claim was processed and paid out quickly. Thank you for your review.
Best wishes, The Sovereign Team.
Svar fra Sovereign Health Care
Hi Margaret, we're pleased to hear that your claim was handled efficiently. Thank you for your review.
Best wishes, The Sovereign Team.
Svar fra Sovereign Health Care
Hi Andrew, this is great to hear. Thank you for taking the time to leave your review.
Best wishes, The Sovereign Team.
Svar fra Sovereign Health Care
Hi Michael, it's great to hear that your claim was settled quickly. Thank you for your review.
Best wishes, The Sovereign Team.
Always fast to respond and to pay out…
Always fast to respond and to pay out for claims
7. august 2026
Svar fra Sovereign Health Care
Hi John, we're happy to hear that you've consistently experienced fast responses and prompt payouts for your claims. Thank you for your review.
Best wishes, The Sovereign Team.
Very straightfoward to claim back
7. august 2026
Svar fra Sovereign Health Care
Hi there, we're pleased to hear you found the claims process straightforward. Thank you for your review!
Best wishes, The Sovereign Team.
Always quick to respond
Always quick to respond. Unfortunately don’t make claiming user friendly for the elderly. No longer send out claim form after payment. I have never been able to use on-line claiming! Something always goes wrong (usually scanning & attaching receipt).
6. august 2026
Svar fra Sovereign Health Care
Hi there, thank you for your feedback.
We're pleased to hear you've found our team quick to respond. We're sorry to hear you've experienced difficulties using online claiming and understand this can be frustrating.
We have now amended your policy to send a paper claim form to you after your claims are processed. Please remember that if you ever need any assistance with making a claim, our Customer Support team will be happy to help.
Best wishes, The Sovereign Team.
Everything was easy to make a claim and…
Everything was easy to make a claim and the payment was very quick.
6. august 2026
Svar fra Sovereign Health Care
Hi Christine, we're pleased to hear that you found the claims process straightforward and that your payment was processed quickly. Thank you for your review!
Best wishes, The Sovereign Team.
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