Very helpful advice from Hans, based on first hand knowledge, answered all our questions on the Queen Victoria ship. We look forward to our first sailing with Cunard.
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Poppy handled our booking speedily and efficiently, having answered the phone straight away! We have booked many cruises through Sovereign, and always found your service extremely helpful.
Selskapet har svart
Sovereign Cruise Club is our first choice for our bookings. Calls are answered quickly by knowledgeable, efficient and friendly staff. Once the booking has been completed, within a few days the promis... Vis mer
Selskapet har svart
Booked our Cunard cruise with a really helpful and thoughtful guy on the Thursday.On the weekend had an I.T.query about entering information on the Cunard website.Rang Sovereign and asked a very thou... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
The Sovereign Cruise Club is the UK's largest luxury cruise agent. We answer 95% of all calls within three rings with no automated call answering. We promise the finest service, renowned expertise & the guaranteed best prices. Fully ABTA/ATOL protected.
Kontaktopplysninger
14 Diddenham Court, Grazeley, RG7 1JQ, Reading, Storbritannia
- 03331 224466
- info@sovereigncruise.co.uk
- sovereigncruise.co.uk
4,9
Enestående
979 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Very helpful
Very helpful, polite , understanding of our needs .. we would definately book a Cunard cruise through you again
Thank you
28. juli 2026
Svar fra The Sovereign Cruise Club
Dear Lesley Lawrence,
Thank you so much for your recent 5-star review.
We are delighted to hear that you found our team helpful, polite and attentive to your needs. Providing a personalised service is something we take great pride in and we are thrilled that we would be your choice again for a future cruise.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Great service & attention from Poppy
28. juli 2026
Svar fra The Sovereign Cruise Club
Dear Mr Strachan,
Thank you so much for your recent 5-star review.
We are thrilled to hear that Poppy provided great service and attentive support throughout your experience.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Svar fra The Sovereign Cruise Club
Dear Chris Sully,
Thank you so much for your recent 5-star review.
We are pleased that Hans provided excellent service and helped secure a great value for your booking.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Hanz was exceptionally thorough in…
Hanz was exceptionally thorough in making all the booking arrangements, very polite, and patient with a person who has hearing difficulties.
Rodney Anderson
3. august 2026
Svar fra The Sovereign Cruise Club
Dear Mr Anderson,
Thank you so much for your recent 5-star review.
We are pleased to hear that Hans provided such thorough, polite and patient service throughout your booking process. We understand how important clear communication is and we are pleased that Hans was able to make your experience a positive one.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Great service knowledgeable agents …
Great service knowledgeable agents good pricing too
3. august 2026
Svar fra The Sovereign Cruise Club
Dear Shirley Rourke,
Thank you so much for your recent 5-star review.
We are delighted to hear that you received great service from our knowledgeable team and found our pricing competitive.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Very helpful staff who understood what…
Very helpful staff who understood what we wanted. Always followed up calls or emails. Offered accommodation options for our consideration.
23. juli 2026
Svar fra The Sovereign Cruise Club
Dear Neil Morse,
Thank you so much for your recent 5-star review.
We are pleased to hear that our team took the time to understand exactly what you were looking for and provided helpful accommodation options for your consideration. It is also great to know that our follow-up communication met your expectations.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Very helpful and pleasant staff.
Very helpful and pleasant staff.
The cost of the holiday was less than I thought it would be, so very good service.
23. juli 2026
Svar fra The Sovereign Cruise Club
Dear Linda Holt,
Thank you so much for your recent 5-star review.
We are delighted to hear that you found our team helpful and pleasant. It was great that your holiday offered even better value than you expected. Providing excellent service and helping our customers find the right cruise at a great price is always our goal.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
So far all has gone well
30. juli 2026
Svar fra The Sovereign Cruise Club
Dear Roderick Smith,
Thank you so much for your recent 5-star review.
We are pleased to hear that everything has gone well so far. We appreciate your trust in us and will continue to do everything we can to ensure your cruise experience runs smoothly from start to finish.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Svar fra The Sovereign Cruise Club
Dear Cecil Jackson,
Thank you so much for your recent 5-star review.
We are thrilled to hear that you received excellent service from our team.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Ease of booking
29. juli 2026
Svar fra The Sovereign Cruise Club
Dear Mr Lewis,
Thank you so much for your recent 5-star review.
We are delighted to hear that you found the booking process easy and straightforward.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Hans was great as ever
Hans was great as ever. Very efficient. Easy booking and saved money too. All the staff are so helpful and efficient at Sovereign Cruise Club.
29. juli 2026
Svar fra The Sovereign Cruise Club
Dear Mr Brian Henderson,
Thank you so much for your recent 5-star review.
We are pleased to hear that Hans provided efficient service and helped make your booking process simple while saving you money. Your kind words about our team are greatly appreciated.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Very efficient to book and very…
Very efficient to book and very competitive on price. Knowledgeable staff.
29. juli 2026
Svar fra The Sovereign Cruise Club
Dear Michael Park,
Thank you so much for your recent 5-star review.
We are delighted to hear you found our booking process efficient, our prices competitive and our team knowledgeable.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Excellent service
28. juli 2026
Svar fra The Sovereign Cruise Club
Dear Valerie Sharpe,
Thank you so much for your recent 5-star review.
We are thrilled to hear you received excellent service from our team and will be sure to pass along your kind words.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Svar fra The Sovereign Cruise Club
Dear Andrea,
Thank you so much for your recent 5-star review.
We are pleased to hear you were happy with the communication throughout your booking process and look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Luxury Cruise Booking
My initial contact was with Poppy and she dealt with my enquiry very efficiently. On call back she grasped my requirement immediately and processed booking quickly and smoothly, including the follow-up email confirmations.
28. juli 2026
Svar fra The Sovereign Cruise Club
Dear Alan Henty,
Thank you so much for your recent 5-star review.
We are thrilled to hear that Poppy provided such efficient and attentive service, which made your booking experience quick and seamless. We will be sure to pass on your kind comments to her and look forward to assisting you again in the future.
Kind regards,
The Sovereign Cruise Club
Always book with Sovereign (or transfer…
Always book with Sovereign (or transfer if booked on board). Phone always answered quickly. Staff helpful and efficient. Charlotte very good with this slightly complicated late family booking.
20. juli 2026
Svar fra The Sovereign Cruise Club
Dear Janet Hutchison,
Thank you so much for your recent 5-star review.
We are delighted to hear that our team has consistently provided prompt, helpful service and will be sure to pass your kind comments on to Charlotte.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Svar fra The Sovereign Cruise Club
Dear Janet,
Thank you so much for your recent 5-star review.
We are pleased to hear that you found our team friendly and informative.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Svar fra The Sovereign Cruise Club
Dear Pete L,
Thank you so much for your recent 5-star review.
We are delighted to hear you were happy with both our service and pricing.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Easy to communicate and book
16. juli 2026
Svar fra The Sovereign Cruise Club
Dear Mr Collins,
Thank you so much for your recent 5-star review.
We are pleased to hear you found the booking process easy and our team straightforward to communicate with.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Excellent service from Kim
Excellent service from Kim, who found accommodation on the cruise I was looking for at a better price and a higher grade room, then quotes from other companies.
23. juli 2026
Svar fra The Sovereign Cruise Club
Dear Customer,
Thank you so much for your recent 5-star review.
We are delighted to hear that Kim provided such outstanding service and was able to find you a great cruise option. We will be sure to pass on your kind words to Kim.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Dette er Trustpilot
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Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.