Poppy handled our booking speedily and efficiently, having answered the phone straight away! We have booked many cruises through Sovereign, and always found your service extremely helpful.
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Sovereign Cruise Club is our first choice for our bookings. Calls are answered quickly by knowledgeable, efficient and friendly staff. Once the booking has been completed, within a few days the promis... Vis mer
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Booked our Cunard cruise with a really helpful and thoughtful guy on the Thursday.On the weekend had an I.T.query about entering information on the Cunard website.Rang Sovereign and asked a very thou... Vis mer
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I find Sovereign to be an incredibly helpful and courteous company to book my cruises through. They have many shipping lines to offer, something for everyone. I would highly recommend this company,... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
The Sovereign Cruise Club is the UK's largest luxury cruise agent. We answer 95% of all calls within three rings with no automated call answering. We promise the finest service, renowned expertise & the guaranteed best prices. Fully ABTA/ATOL protected.
Kontaktopplysninger
14 Diddenham Court, Grazeley, RG7 1JQ, Reading, Storbritannia
- 03331 224466
- info@sovereigncruise.co.uk
- sovereigncruise.co.uk
4,9
Enestående
977 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
A pleasure to book with
Always helpful, friendly and competitive prices. Have been booking cruises with Sovereign for many years now. Originally recommended to my husband by my parent’s friends.
24. august 2026
Svar fra The Sovereign Cruise Club
Dear Helen Birns,
Thank you so much for your recent 5-star review and loyalty over the years.
We are delighted that you have always found our team helpful and friendly, with competitive prices. It is wonderful to hear that you were originally recommended to us and have continued to book your cruises with Sovereign.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Kim Moreland was very helpful and…
Kim Moreland was very helpful and efficient every step of the way inspiring great confidence.
21. august 2026
Svar fra The Sovereign Cruise Club
Dear PS,
Thank you so much for your recent 5-star review.
We are delighted to hear that Kim was so helpful and efficient throughout your booking, giving you confidence every step of the way. We will be sure to pass on your kind words to her.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Efficient service
Efficient service, excellent friendly and knowledgable staff. Cruise booked and confirmed within days. Very pleased with Sovereign Cruise Club service.
20. august 2026
Svar fra The Sovereign Cruise Club
Dear Susan Duckworth,
Thank you so much for your recent 5-star review.
We are delighted to hear that you found our service efficient and our team friendly and knowledgeable. It is great to know your cruise was booked and confirmed so smoothly.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Always very helpful staff.
Always very helpful staff.
Been a customer of yours for years would not go to any other company. Service is excellent no robots to hinder your booking .
18. august 2026
Svar fra The Sovereign Cruise Club
Dear James Murray,
Thank you so much for your recent 5-star review and continued loyalty over the years.
We are delighted to hear that you have always found our team helpful and our service excellent. It is great to know that you value speaking directly with our friendly team.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
EXCELLENT SERVICE
13. august 2026
Svar fra The Sovereign Cruise Club
Dear Jane Maxwell,
Thank you so much for your recent 5-star review.
We are delighted to hear you received excellent service from our team.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Very helpful.
13. august 2026
Svar fra The Sovereign Cruise Club
Dear Mal,
Thank you so much for your recent 5-star review.
We are thrilled to hear that you found our team very helpful throughout the booking process.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Easy booking over the phone with very…
Easy booking over the phone with very helpful and knowledgeable staff.
17. august 2026
Svar fra The Sovereign Cruise Club
Dear Mal,
Thank you so much for your recent 5-star review.
We are pleased to hear that your booking experience was easy and that our team were helpful and knowledgeable throughout the process.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Svar fra The Sovereign Cruise Club
Dear ALC,
Thank you so much for your recent 5-star review.
We are pleased to hear that you received excellent service once again. Your continued support is greatly appreciated.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Booked a number of cruises with…
Booked a number of cruises with Sovereign Cruise Club and have always liked their friendly professional manner and competitive prices.
18. august 2026
Svar fra The Sovereign Cruise Club
Dear Mr Riddick,
Thank you so much for your recent 5-star review.
We are delighted to hear that you have enjoyed booking with us and that our friendly, professional service and competitive prices have kept you coming back.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
The cruise booking staff were friendly…
The cruise booking staff were friendly and answered any questions I had about the forthcoming holiday, hopefully they will be able to answer any further queries I have regarding the holiday
10. august 2026
Svar fra The Sovereign Cruise Club
Dear Jenny,
Thank you so much for your recent 4-star review.
We are pleased to hear that our team were friendly and able to answer your questions about your upcoming cruise. If you have any further queries, our team will be more than happy to assist.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Svar fra The Sovereign Cruise Club
Dear CustomerT Manning,
Thank you so much for your recent 5-star review.
We are delighted to hear that you found our team patient, helpful and understanding. Providing excellent service is always our priority and we appreciate your feedback.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
The young lady named Skye was extremely…
The young lady named Skye was extremely efficient. Excellently dealt with glad we came back to Sovereign.
Beryl Dite
13. august 2026
Svar fra The Sovereign Cruise Club
Dear Beryl Dite,
Thank you so much for your recent 5-star review.
We are pleased to hear that Skye provided such efficient service and made your experience a positive one. It is fantastic to know you are glad to be back with Sovereign and we truly appreciate your continued trust.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
A very happy customer…
Very pleased to have booked a cruise with Fred Olsen Also my dealings with Sovereign have always been pleasant with very friendly staff.
14. august 2026
Svar fra The Sovereign Cruise Club
Dear Dorothy Hart,
Thank you so much for your recent 5-star review.
We are pleased to hear you are pleased with your Fred Olsen cruise and that you have always found our team friendly and pleasant to deal with.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Svar fra The Sovereign Cruise Club
Dear Derrick Richards,
Thank you so much for your recent 5-star review.
We are thrilled to hear you were happy with our service.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Call answered promptly and also call…
Call answered promptly and also call back arranged. Best price, beat lowest other quote.
13. august 2026
Svar fra The Sovereign Cruise Club
Dear Carol Round,
Thank you so much for your recent 5-star review.
We are delighted to hear that your calls were handled promptly and that we were able to arrange a convenient call back. It is fantastic to know that we also beat the lowest price you had been quoted.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
My solo cruise to Norway
I saw the advert in the Daily Mail on Saturday 8th August. I decided to book the P&O Britannia cruise to Norway. I have done lots of cruises with my husband, but sadly he passed away in February. Poppy was very patient and kind, she helped me be confident enough to book a solo holiday.
13. august 2026
Svar fra The Sovereign Cruise Club
Dear Jill Cass,
Thank you so much for your recent 5-star review.
We are delighted to hear that Poppy provided such patient and caring service while helping you book your P&O Britannia cruise to Norway. We appreciate you placing your trust in us at what must have been a difficult time and we are pleased that Poppy was able to give you the confidence to embark on your first solo cruise.
We hope you have a wonderful holiday and look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Elizabeth handled our booking with…
Elizabeth handled our booking with Oceania cruises extremely efficiently Nothing was too much trouble for her. She answered all our questions with friendliness and patience and delivered the high standard of service I have come to expect from Sovereign Cruises.
13. august 2026
Svar fra The Sovereign Cruise Club
Dear Mr G McClure,
Thank you so much for your recent 5-star review.
We are delighted to hear that Elizabeth handled your booking so efficiently and provided such friendly, patient service. We will be sure to pass on your kind comments to her.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Provides great service and information
Provides great service and information. always willing to consult the HO of cruise lines if necessary.
Have been using Sovereign to book all of our cruises for the last 12 years
13. august 2026
Svar fra The Sovereign Cruise Club
Dear Peter Jowett,
Thank you so much for your recent 4-star review and continued loyalty.
We are delighted to hear that you have consistently received great service and helpful information from our team over the years.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Able to understand advisor on phone
6. august 2026
Svar fra The Sovereign Cruise Club
Dear Mr Alan Aston,
Thank you so much for your recent 5-star review.
We are pleased to hear that you found our team clear and easy to understand.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Joe was very helpful and patient
Joe was very helpful and patient. Wouldn't have booked without his help
13. august 2026
Svar fra The Sovereign Cruise Club
Dear Charles Kendall,
Thank you so much for your recent 5-star review.
We are delighted to hear that Joe was helpful and patient throughout your booking. We will be sure to pass on your kind comments to him.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
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