Poppy handled our booking speedily and efficiently, having answered the phone straight away! We have booked many cruises through Sovereign, and always found your service extremely helpful.
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Sovereign Cruise Club is our first choice for our bookings. Calls are answered quickly by knowledgeable, efficient and friendly staff. Once the booking has been completed, within a few days the promis... Vis mer
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Booked our Cunard cruise with a really helpful and thoughtful guy on the Thursday.On the weekend had an I.T.query about entering information on the Cunard website.Rang Sovereign and asked a very thou... Vis mer
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I find Sovereign to be an incredibly helpful and courteous company to book my cruises through. They have many shipping lines to offer, something for everyone. I would highly recommend this company,... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
The Sovereign Cruise Club is the UK's largest luxury cruise agent. We answer 95% of all calls within three rings with no automated call answering. We promise the finest service, renowned expertise & the guaranteed best prices. Fully ABTA/ATOL protected.
Kontaktopplysninger
14 Diddenham Court, Grazeley, RG7 1JQ, Reading, Storbritannia
- 03331 224466
- info@sovereigncruise.co.uk
- sovereigncruise.co.uk
4,9
Enestående
976 anmeldelser
Ber kundene om å skrive anmeldelser
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Har svart på 100 % av de negative anmeldelsene sine
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Svar fra The Sovereign Cruise Club
Dear Nina Kleiner,
Thank you so much for your recent 5-star review.
We are thrilled to hear that you found our team friendly and that we were able to provide all the information you needed.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Our contact was efficiently dealt with…
Our contact was efficiently dealt with and our questions answered
1. oktober 2026
Svar fra The Sovereign Cruise Club
Dear Robert Law,
Thank you so much for your recent 5-star review.
We are thrilled to hear that your enquiry was handled efficiently and that all your questions were answered.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Everything when very smoothly on…
Everything when very smoothly on booking the holiday with Joe, he listen to what we wanted and gave advice.
It was so easy we would use this company again .
24. september 2026
Svar fra The Sovereign Cruise Club
Dear B Kinton,
Thank you so much for your recent 5-star review.
We are pleased to hear that Joe made the booking process smooth and straightforward, taking the time to listen to your requirements and offer helpful advice.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
The courtesy and assistance given by…
The courtesy and assistance given by staff, in the last case Poppy Jones. All our queries were dealt with with ease and to our complete satisfactory
30. september 2026
Svar fra The Sovereign Cruise Club
Dear Mr Daniel B Scott,
Thank you so much for your recent 5-star review.
We are delighted to hear that Poppy provided such courteous and helpful service. It is great to know that all your queries were handled with ease and to your complete satisfaction.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
I find Sovereign to be an incredibly…
I find Sovereign to be an incredibly helpful and courteous company to book my cruises through.
They have many shipping lines to offer, something for everyone.
I would highly recommend this company, and look forward to using their services for many years to come.
28. september 2026
Svar fra The Sovereign Cruise Club
Dear Penny W,
Thank you so much for your recent 5-star review.
We are pleased to hear that you have found our team helpful and courteous and that our wide range of cruise lines helps us offer something for everyone.
Your recommendation means a great deal to us and we look forward to helping assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Helpful and knowledgeable staff
22. september 2026
Svar fra The Sovereign Cruise Club
Dear Customer,
Thank you so much for your recent 5-star review.
We are pleased to hear that you found our team helpful and knowledgeable.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Good service throughout
22. september 2026
Svar fra The Sovereign Cruise Club
Dear M T & A B Sherling,
Thank you so much for your recent 5-star review.
We are delighted to hear that you received excellent service throughout your booking experience.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Could not have been more helpful a…
Could not have been more helpful a great service in every way nothing was a problem to them thank you
22. september 2026
Svar fra The Sovereign Cruise Club
Dear Keith Shillaw,
Thank you so much for your recent 5-star review.
We are delighted to hear that you found our team so helpful and that every aspect of the service met your expectations.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Very straightforward
Joe was very helpful and the whole process went very smoothly.
28. september 2026
Svar fra The Sovereign Cruise Club
Dear Customer,
Thank you so much for your recent 5-star review.
We are thrilled to hear that Joe was so helpful and that your booking process went smoothly from start to finish.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
The Sovereign cruise club really does ‘care’!
Booked our Cunard cruise with a really helpful and thoughtful guy on the Thursday.On the weekend had an I.T.query about entering information on the Cunard website.Rang Sovereign and asked a very thoughtful young lady if I could speak to Joe.She explained that he was with another client but would pass on my message.Fifteen minutes later Joe rang and with great patience sorted my problem out.
The Sovereign cruise club really does ‘care’!
28. september 2026
Svar fra The Sovereign Cruise Club
Dear Mr. C. Van Schagen,
Thank you so much for your recent 5-star review.
We are pleased to hear about the excellent service you received from both Joe and our team. It is great to know that Joe was able to quickly resolve your query.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Very clear instructions and extremely…
Very clear instructions and extremely helpful in UK
28. september 2026
Svar fra The Sovereign Cruise Club
Dear Molly Hoyle,
Thank you so much for your recent 5-star review.
We are thrilled to hear that you found our team to be clear and helpful.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
excellent professional organizations…
excellent professional organizations that had fantastic service andd staff
25. september 2026
Svar fra The Sovereign Cruise Club
Dear Des Folliard,
Thank you so much for your fantastic review.
We’re so pleased to hear that you were happy with the professionalism of our team and the service you received. Delivering an excellent experience is always our priority, and your lovely feedback is greatly appreciated by everyone here.
We really appreciate your feedback and look forward to assisting you again in the future.
Kind regards,
The Sovereign Cruise Club
Very helpful informative staff
18. september 2026
Svar fra The Sovereign Cruise Club
Dear Cindy,
Thank you for your 5-star review.
We’re delighted to hear that you found our staff so helpful and informative. Providing friendly, knowledgeable service is something we take great pride in, so it’s wonderful to know you had such a positive experience.
Thank you for choosing us, and we look forward to assisting you with your future cruise reservations.
Kind regards,
The Sovereign Cruise Club
Very efficient and an excellent price.
25. september 2026
Svar fra The Sovereign Cruise Club
Dear Stephen Benjamin Dugdale,
Thank you for your lovely review.
We’re delighted to hear that you found our service efficient and that you were happy with the price. We always aim to provide excellent value alongside a friendly and professional service.
We really appreciate you taking the time to share your feedback and look forward to helping you again in the future.
Kind regards,
The Sovereign Cruise Club
Svar fra The Sovereign Cruise Club
Dear Mr Armstrong,
Thank you for your recent 5-star review.
We’re delighted to hear that you found our team so helpful and knowledgeable. Providing expert and friendly service is something we take great pride in, so it’s wonderful to know you had a positive experience.
We really appreciate you taking the time to leave a review and look forward to helping with your future cruise reservations.
Kind regards,
The Sovereign Cruise Club
Svar fra The Sovereign Cruise Club
Dear Peter Marshall,
Thank you so much for your 5-star review.
We’re delighted to hear that you consistently receive great service from our team. It’s wonderful to know that our staff have always been kind and polite, as providing a warm and friendly experience is very important to us.
We truly appreciate your continued support and look forward to helping you again in the future.
Kind regards,
The Sovereign Cruise Club
First-class service and Help in dealing…
First-class service and Help in dealing with us.
22. september 2026
Svar fra The Sovereign Cruise Club
Dear Rose-Marie Bishop,
Thank you for your 5-star review.
We’re delighted to hear that you received first-class service and helpful support from our team. Providing a friendly and helpful experience is very important to us, so it’s wonderful to know we were able to assist you.
We really appreciate you taking the time to leave a review and look forward to helping you again in the future.
Kind regards,
The Sovereign Cruise Club
Svar fra The Sovereign Cruise Club
Dear Max Phesse,
Thank you for your lovely feedback.
We’re delighted to hear that Elizabeth was knowledgeable, helpful and patient throughout your experience. We’ll be sure to pass your kind comments on to her, as we know she’ll really appreciate them.
Thank you for choosing us and we hope to help you again with your future cruise plans!
Kind regards,
The Sovereign Cruise Club
Super service!
From my initial conversation to booking the cruise everything was just fantastic! ( plain sailing if you pardon the pun!)
Rebecca was extremely knowledgeable and polite and was very professional at her job. Nothing was any trouble for her and she was back in touch with clarification of our needs and requirements. I would most certainly use this Company again.
24. september 2026
Svar fra The Sovereign Cruise Club
Dear Sharon,
Thank you so much for your fantastic review and we certainly appreciate the “plain sailing” pun!
We’re delighted to hear that your experience, from the initial conversation through to booking your cruise, was so positive. It’s wonderful to know that Rebecca was knowledgeable, professional, polite and took the time to make sure all your needs and requirements were fully understood.
We’ll be sure to share your lovely feedback with Rebecca. Thank you for choosing The Sovereign Cruise Club, and we’re thrilled to hear that you would use us again.
Kind regards,
The Sovereign Cruise Club
Booking process
Skye made booking very easy for me. She returned my call very swiftly and explained things very clearly.
24. september 2026
Svar fra The Sovereign Cruise Club
Dear Maureen Grubb,
Thank you for your recent 5-star review.
We’re delighted to hear that Skye made the booking process so easy for you. It’s wonderful to know that she returned your call promptly and provided clear, helpful explanations throughout.
We’ll be sure to pass your kind feedback on to Skye. Thank you for choosing The Sovereign Cruise Club and we hope you have a fantastic cruise!
Kind regards,
The Sovereign Cruise Club
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