SOS Auto Protect Anmeldelser 226

TrustScore 4.5 av 5

4,4

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

There are many warranty companies out there. Often hard to get to a sales person who takes the time to listen. Joyce Vale definitely did that in spades! She followed up and was quick to respond to... Vis mer

Vurdert til 4 av 5 stjerner

Agent was patient while I worked out some payment issues with my credit card and overall was very professional. Only issue was agent did not disclose that the 30 day waiting period also has a 1000 mi... Vis mer

Vurdert til 5 av 5 stjerner

Talking with Benjamin was delightful. He spoke clear and was very easy to understand. Thank you for having native english-speaking representatives. I like how he listened, tried his best to accommo... Vis mer

Vurdert til 4 av 5 stjerner

I haven't used the coverage yet, but seems to be competitive in pricing. Didn't like the pressure to buy immediately without shopping around. Was offered great price but had to decide right then, be... Vis mer

Informasjon om virksomheten

  1. Bilutsalg
  2. Biltransportservice

Skrevet av virksomheten

At SOS Auto Protect, we understand that your vehicle is more than just a mode of transportation; it's an essential part of your daily life. That's why we are committed to providing you with peace of mind and financial security through our top-tier extended warranty service. Our mission is simple: to safeguard your vehicle and your wallet from unexpected repair costs. We believe that every driver deserves the confidence of knowing that their investment is protected, which is why we offer comprehensive extended warranty plans that cater to your specific needs. With SOS Auto Protect, you can protect your investment and avoid the financial stress of unexpected breakdowns. Our comprehensive coverage ensures that you're covered for a wide range of repairs, so you can drive with confidence knowing that we have you covered. Your vehicle is a significant investment, and breakdowns can happen at any time. Don't let unexpected repair bills disrupt your life. Choose SOS Auto Protect as your extended warranty service provider and enjoy the security and peace of mind that comes with our comprehensive coverage. Join the thousands of satisfied customers who have experienced the SOS Auto Protect difference. Let us protect your vehicle, so you can focus on the joy of driving. Your journey is our priority, and we're here to keep it smooth and worry-free. If you have any questions or would like to learn more about our extended warranty plans, please don't hesitate to contact us. We're here to help you protect your investment and ensure your peace of mind on the road


Kontaktopplysninger

4,4

Enestående

TrustScore 4.5 av 5

226 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 38 % av de negative anmeldelsene sine

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Vurdert til 5 av 5 stjerner

Great response to my request for…

Great response to my request for quotes. Good follow up and effort to effectively work with me on adjusting a payment arrangement better suited to my situation. Good flow and follow up on providing understanding of policy and coverage.

24. januar 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great Communication

Alex explained the coverage and answered my questions completely. He quickly replied to correspondence and messages. The transaction was easy.

27. januar 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Fastest Approval I’ve ever come across…

This was the first time having to use an external extended warranty company and I was wondering if it would be a hassle. I can honestly say this was the smoothest sailing I have ever come across- It was literally approved within 90 minutes and I was able to get my car back the very next day due to the immediate response. Thank you very much, I am stoked that I chose this company to cover me.

6. januar 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Finally, a car warranty without hidden charges...

After many years of dealing with less than honest auto warranty companies, signing up with Auto Protect was a pleasure. Daniel explained every detail of the policy. I never felt hustled or deceived. I knew exactly what I bought. Looking forward to 5 years of zero deductible coverage!

3. januar 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Very good explanation of policy

All the questions we had about the policy were thoroughly explained. Adam spent a great of time explaining how the policy works and gave us examples of what would be covered and what would not be covered.

20. desember 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Trust SOS Auto Protect for you Vehicle

Adam Miller was very knowledgeable and provided me with valuable insights on my extended warranty policy and explained how SOS Auto Protect was better than its competitors. Adam made me feel comfortable with my warranty decision and the entire process was smooth and efficient.

9. desember 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Adam was kind & professional

Adam was kind & professional & helped me select the best plan for my car. I am much more comfortable knowing I have a plan that will cover just about everything except the kitchen sink (besides normal stuff like oil change, brakes, etc). I hope I don't need their services but I do have peace of mind that they will do what is necessary to get me back on the road. Stay tuned folks....I will update this review if any type of covered service is needed.

26. november 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner

Rates were not consistent when talking…

Rates were not consistent when talking to different people. Purchased on Friday and on Monday I got FOUR calls while at work wanting to sell me a plan. I returned the call, telling them to check their records! I still got another call after that!! You need to communicate better on your end!!!

29. november 2024
Anmeldelse skrevet uten oppfordring
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Svar fra SOS Auto Protect

Thank you for your feedback, and we sincerely apologize for the confusion and inconvenience this caused. We completely understand your frustration with receiving multiple calls. Please allow us to clarify that the reason for the difference in rates is likely due to our Black Friday and Cyber Monday promotions. On Friday, we were offering special Black Friday rates, which were unique to that event. By Monday, we switched to our Cyber Monday rates, which, as you can imagine, were also different.

We truly value your business and aim to provide the best service possible. We'll make sure to improve our communication and internal processes to ensure a smoother experience moving forward.

If you have any further questions or concerns, please don’t hesitate to reach out. We are here to help!

Thank you for choosing SOS Auto Protect

Vurdert til 5 av 5 stjerner

The staff at SOS exhibit professionalism

The staff at SOS are very helpful and considerate while offering a better product. I looked into using other car warranty companies, however, SOS offers 5 years of coverage compared to other companies only offering up to 3 years of coverage. Thank you again.

21. november 2024
Anmeldelse skrevet uten oppfordring
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Svar fra SOS Auto Protect

Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience with our team. At SOS Auto Protect, we always strive to provide not only excellent customer service but also comprehensive coverage that meets the needs of our customers. We're glad you found our 5-year coverage option to be a better fit for you compared to other companies.

We truly appreciate your trust in us and are here to support you for the long haul. If you ever have any questions or need assistance, don’t hesitate to reach out. Thanks again for choosing SOS Auto Protect! We’re happy to have you as part of our family!

Best regards,
SOS Auto Protect
Customer Support Team

Vurdert til 1 av 5 stjerner

These guys are absolutely horrible

These guys are absolutely horrible. They never call you back when they say they are. Been waiting for Thomas to call but I don't think the guy even exists. Ben is worthless just like the warranty claim is worthless. They are just trying to get out of repairing my vehicle. They are even making stuff up on the report about continued use after the engine blew!! An injector failure wiped out the engine and the are only willing to replace the injector. What a joke. All this distraction and back and forth in an attempt to deny the claim instead of honoring the contract. Will never recommend these guys to anyone. Stay clear as these folks are a scam warranty company.

31. oktober 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Complete morons

Complete morons? Are you dumb or dumb? These guys have been on n off with us denying our failed fuel injection problem, after paying out of pocket to have engine diagnosed. Inspector took 2 weeks to finally come look at the car. Keep in mind we were on a platinum warranty so anything and everything is covered here. Not very smart to try and deny this with as little evidence as just not wanting to pay for it. Adam Miller if you see this this is how you wanted to play this game ill be talking to you soon. For the rest of you, take your business somewhere else if you dont want thousands ripped from your pockets.

25. november 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

BUYER BEWARE

BUYER BEWARE! I bought the platinum coverage last year for my car. I had an engine problem and ended up at the side of the road. I had the car towed immediately to our auto shop who diagnosed the car with massive engine failure. SOS sent out their inspectors and SOS then said the don't know the cause so we would have to tear apart the engine at our cost to find the cause. We did so and found that the fuel injector failed causing complete engine damage. Their inspectors came out again and confirmed the same result. Now SOS is claiming they will only pay for the fuel injector not the engine trying to say we drove around with a failed fuel injector that we had absolutely no knowledge of and have never had any issues whatsoever with the car. Our mechanics have said they have never experienced any warranty companies trying to get out of a warranty like their with clear evidence of the issue which is covered in their warranty. The damages are 31k and SOS is offering us only the fuel injector replacement not the engine replacement that is needed.
Not to mention that Ben NEVER calls us back but claims that he and Thomas have called but neither myself, my husband or our auto shop ever hear back from them. This company is horrible! Seeking legal council.

25. november 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

He was he was kind and knew the answers…

He was he was kind and knew the answers to my questions. He was knowledgeable.

7. november 2024
Anmeldelse skrevet uten oppfordring
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Svar fra SOS Auto Protect

Thank you for sharing your positive experience! We're so glad to hear that our team member was able to assist you with your questions and provide the knowledgeable support you needed. At SOS Auto Protect, we pride ourselves on offering excellent customer service, and it's great to know we met your expectations.

If you ever have any more questions or need further assistance, don’t hesitate to reach out. We're here to help!

Best regards,
SOS Auto Protect
Customer Support Team

Vurdert til 5 av 5 stjerner

Adam was already knowledgeable about…

Adam was already knowledgeable about why he was calling back. He processed my payment and also was able to accommodate my request for a new payment due date going forward. I made my first payment today and am satisfied with the service so far!

14. november 2024
Anmeldelse skrevet uten oppfordring
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Svar fra SOS Auto Protect

Thank you so much for your wonderful feedback! We're thrilled to hear that Adam was able to assist you with your payment and accommodate your request for a new due date. We pride ourselves on making the process as smooth and convenient as possible for our customers, and it’s great to know that you’re satisfied with the service so far.

If you ever need any further assistance or have any questions, please don't hesitate to reach out. We're here to support you every step of the way!

Best regards,
SOS Auto Protect
Customer Support Team

Vurdert til 5 av 5 stjerner

A very good awesome experience with this…

A very good experience with this company and with Kai Davis. Everything was explained thoroughly and the plan suggested was perfect for our needs. We highly recommend this company!! Thank you again for a pleasant and helpful experience.
The Civitella's

5. november 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

High efficiency

Kai was very pleasant, explaining the plan well. He offered comprehensive coverage at a very competitive rate, the whole process took only minutes after I’ve made my decision to sign up for the SOS Auto Protect policy

11. november 2024
Anmeldelse skrevet uten oppfordring

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