Anna from SortLegal has been very efficient and helpful throughout the remortgage + transfer of equity. Thanks so much for replying so fast to my emails! It’s a breath of fresh air to deal with solici... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Brilliant service. Our solicitor, Ria Parsons, went above an beyond with communication and allowed us to feel reassured and settled in the process of purchasing our first home. It’s said that having a... Vis mer
Selskapet har svart
I’ve just completed on a remortgage for my rental property, All the team at sort legal were very helpful and I’d definitely recommend using again in the future. Many thanks James Phillips .
If I can give 0 I would. Budget solicitors living up to their name, nothing is moving on our chain for no reason other than our incompetent solicitor Amjad Khan! We bought knowing there was a smal... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
We’re a law firm who specialise in conveyancing. We’re led by technology, focused on client satisfaction and committed to you.
Kontaktopplysninger
Burdsall House, Derby Conference Centre, London Road, DE24 8UX, Derby, Storbritannia
- 0333 323 1091
- enquiries@sortlegal.co.uk
- sortlegal.co.uk
4,5
Enestående
1k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 93 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
If I was able to give less than 1 star…
If I was able to give less than 1 star I would.
Terrible communication.
Wanted copies of multiple documents which I already sent.
I asked for a copy of our invoice and I am still waiting a month later for this.
30. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Sort Legal
Thank you for your feedback. We are sorry to hear that your experience did not meet your expectations.
We take concerns about communication seriously and would like the opportunity to review your case and resolve any outstanding issues, including the invoice request. Please contact us directly with your details so we can investigate and assist you on feedback@sortlegal.co.uk
We value all feedback as it helps us improve our service.
Claudia was very efficient and helpful
Very straight forward to deal with and reasonable fees to help me with a remortgage of my property.
29. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Sort Legal
Thank you for taking the time to leave us a review. We're delighted to hear that you found the remortgage process straightforward and that you were happy with our fees.
Our team works hard to provide a smooth, transparent, and cost-effective service, so it's great to know we met your expectations.
Thank you for choosing us.
Very helpful
Very helpful, kept well informed of progress, extremely quick turnaround, Highly Recommend
26. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Sort Legal
Thank you for your kind review and recommendation.
We're pleased to hear that you found our team helpful and that you felt well informed throughout the process.
We truly appreciate your feedback and your recommendation, and we look forward to assisting you again in the future should you need us.
Fabulous…
We used sort legal to complete a mortgage to pay off our help to buy. Mahenoor was excellent, she responded to any issues/enquiries straight away and progressed everything quickly, professionally and competently. I would 100% recommend, especially if you are trying to settle a help to buy. fantastic value, exceptional speed and knowledgeable friendly staff.
8. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Sort Legal
Thank you so much for your wonderful review. We’re delighted to hear that Mahenoor provided such excellent service throughout your Help to Buy settlement and mortgage process.
It’s fantastic to know you felt supported every step of the way. Your recommendation means a great deal to us, and we’ll be sure to pass your kind words on to Mahenoor and the team.
Thank you again for choosing Sort Legal. We wish you all the very best for the future!
EXPECT IT TO TAKE MONTHS
Tooks nearly two months to process a remortgage, costing us over £1000 in additional payments
I'm not sure Faiza could have been more unhelpful if they tried.
Need multiple copies of iDs, then rejected signatures on documents despite having both a passport and driving licence.
Waited 6 weeks to ask us for documents relating to our new build despite the hold up being related to the registering of our new build! Had the audacity to say they didn't realise it was a new build.
Took a week to then confirm and sign off once all the documents had been agreed and acknowledged.
They also seem to schedule emails for right at the end of the day so you are unable to answer.
Avoid
15. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Sort Legal
Thank you for sharing your feedback.
As a regulated law firm, we are required to carry out strict ID and verification checks for all clients, and in some cases additional documentation may be needed to satisfy lender and compliance requirements. We also understand that new build properties can involve additional Land Registry complexities, which can sometimes affect timescales.
That said, we are disappointed to hear that you felt communication and service levels fell below expectations. Your comments regarding response times and the handling of your matter have been noted and will be reviewed internally with the relevant team.
We would welcome the opportunity to look further into your case and discuss your concerns in more detail. Please contact us at feedback@sortlegal.co.uk with your details so we can investigate this matter further.
We value all feedback as it helps us improve our service moving forward.
Arshana at Sort Legal was brilliant
Arshana at Sort Legal was brilliant! She was always professional, responsive and keen to help. I would definitely recommend Sort Legal. Thank you for all your hard work.
14. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Sort Legal
Thank you so much for your kind review. We’re delighted to hear that Arshana provided such a professional, responsive, and helpful service throughout your matter.
Your recommendation means a great deal to us, and we will be sure to pass your lovely feedback on to Arshana and the wider team. Thank you again for choosing Sort Legal, and we wish you all the very best for the future.
Avoid
Currently dealing with them and after being successfully 'onboarded' via their portal we then received an email stating this was not indeed the case.
Was then told (rather rudely imo) to send numerous additional ID documents via email which feels unsafe , feels like an interrogation!
Avoid.
12. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Sort Legal
We’re sorry to hear that you’ve felt frustrated by your experience. Our onboarding and verification processes are designed to comply with strict legal and regulatory requirements, which can sometimes mean we need to request additional documentation after an initial review.
We understand your concerns around security and would welcome the opportunity to reassure you about our process and discuss this further. Please email us at feedback@sortlegal.co.uk so we can look into your case directly and assist you further.
Highly recommend
Highly recommend. Adriana has provided me with excellent advice and support throughout the purchase of my first property. She is extremely diligent and detailed in her work, and extremely prompt with all responses.
I’d highly recommend her to anyone who is buying or selling. I don’t think I could have got through it all without her
Ellie Money
11. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Sort Legal
Thank you so much for your kind words and recommendation. We’re delighted to hear that Adriana was able to provide the support, guidance, and reassurance you needed throughout your first property purchase.
Buying your first home can be a stressful process, so it’s wonderful to know Adriana’s diligence made such a positive difference to your experience. We’ll be sure to pass your feedback on to her.
Congratulations on your new property, and we wish you all the very best in your new home!
Your staff were very helpful and …
Your staff were very helpful and organised over the whole process
8. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Sort Legal
Thank you for your kind feedback. We’re so pleased to hear that you found our staff helpful and organised throughout the process.
Providing clear communication and efficient support is something we pride ourselves on, so it’s wonderful to know this was reflected in your experience. We really appreciate your support and wish you all the best for the future.
Challenging Legal process
Challenging Legal process
I had a very complex transaction as I was on both the selling and purchase end of the legal process, which was very stressful. Annie, Ria, and Millie were so efficient in making the transaction succeed within a limited deadline. No question was too much trouble for them to resolve. They picked the phone each time, explaining and supporting me throughout.
I am using them for another transaction and would highly recommend sort legal.
Thank you for all your help.
8. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Sort Legal
Thank you so much for taking the time to share your experience and for your continued trust in us.
We understand how stressful and demanding a complex sale and purchase transaction can be, particularly when working to a tight deadline, so we’re delighted to hear that Annie, Ria, and Millie were able to provide the support, communication, and efficiency you needed throughout the process.
It’s especially rewarding to know that their responsiveness and dedication helped make the transaction a success. We’ll be sure to pass your kind feedback on to the team.
Thank you again for your recommendation, and we look forward to supporting you with your next transaction.
Great communication from the beginning…
Great communication from the beginning of the process. Never had to chase for updates / answers.
Everything that was set in place, worked out to the dates that were set.
No issues for us at all, and based on this we would recommend.
1. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Sort Legal
Thank you for your wonderful feedback and recommendation.
We’re delighted to hear that you experienced clear communication and timely updates throughout the process, and that everything progressed as planned. Providing a smooth and stress-free experience for our clients is always our goal, so it’s fantastic to know we delivered that for you.
We truly appreciate your support and wish you all the best for the future.
I highly recommend Sort Legal
I highly recommend Sort Legal.
Communication was great.
And they really did their best.
22. april 2026
Svar fra Sort Legal
Thank you so much for your kind words and recommendation. We’re delighted to hear that you were happy with our communication and support throughout the process. It was a pleasure assisting you, and we truly appreciate you taking the time to share your experience with Sort Legal.
I had the pleasure of dealing with…
I had the pleasure of dealing with Abbie and Lisa throughout the whole process. Both were extremely helpful and friendly, and whenever I called, one of them was always available to answer my questions promptly.
Lisa was exceptional from start to finish. Her communication was outstanding, she kept me regularly updated, and she was always quick to respond — especially when dealing with third parties. She really helped keep everything moving smoothly and made the whole process far less stressful.
Abbie was also very helpful, particularly towards the end, making sure all my documents were completed correctly, which I’m very grateful for.
Overall, a great experience — thank you both!
13. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Sort Legal
Thank you so much for your wonderful review. We’re delighted to hear that Abbie and Lisa provided such helpful and friendly support throughout your journey.
We truly appreciate your kind words and will be sure to pass your feedback on to both of them. Thank you again for choosing Sort Legal. We wish you all the very best in your new home.
Sort Legal
Was recommended Sort Legal by my FA, the communication could have been better but no news is good news, Sidra resolved some stumbling blocks and efficiently dealt with my Mortgage..
Thank you Sidra for your Help.
28. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Sort Legal
Thank you for your feedback and for choosing Sort Legal. We’re pleased to hear that Sidra was able to deal with your mortgage efficiently. Your kind words will be passed on to her, and we’re grateful for the recognition of her hard work.
Thank you again, and we wish you all the best for the future.
Anna was excellent
Anna was excellent! Very helpful and would respond to our queries very quickly :)
1. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Sort Legal
Thank you for your lovely review. We’re so pleased to hear that Anna provided such excellent support and was able to respond to your queries quickly throughout the process.
We appreciate your feedback and will make sure your kind words are passed on to Anna. Thank you again for choosing Sort Legal!
Great service and communication
Great service and communication
1. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Sort Legal
Thank you for your kind review. We’re delighted to hear that you were happy with the service and communication you received. Your feedback is greatly appreciated, and thank you for choosing Sort Legal.
Really good communication at all…
Really good communication at all stages, fair and transparent pricing, really took a lot of the stress out of the process. Special thanks to Arshana!
1. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Sort Legal
Thank you for your wonderful feedback. It’s great to know we were able to take some of the stress out of the process for you.
We’ll be sure to pass your special thanks on to Arshana—she’ll be very pleased to hear it. Thank you again for choosing Sort Legal.
Good communication
Good communication, very reasonable fees. Handled our difficult situation well. We would recommend Sort Legal to everyone
30. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Sort Legal
Thank you for your kind review. We’re really pleased that we were able to support you effectively through a difficult situation.
We truly appreciate your recommendation and are grateful you chose Sort Legal. Thank you again for your feedback.
We used sort legal for our sale and…
We used sort legal for our sale and purchase, recommended by our mortgage broker. Our case wasn’t completely straight forward but Elliot dealt with it all really well and communicated well with us the whole time. He was really responsive to emails, and answered any queries we had along the way. Thanks again ☺️
30. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Sort Legal
Thank you for your lovely feedback. We’re really pleased to hear that your sale and purchase went smoothly with our support, especially given the more complex aspects of your case.
It’s great to know that Elliot kept you well informed throughout, We’ll be sure to pass your kind words on to him.
Thank you again for choosing Sort Legal.
We are very pleased with the service…
We are very pleased with the service from Sort Legal and all staff we have been in contact with.
When all documents are sent correctly the process was smooth and quick.
A big thank you to Arshana
30. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Sort Legal
Thank you for your kind feedback. We’re really pleased to hear that you were happy with the service from Sort Legal and the team.
We’ll be sure to pass your thanks to Arshana—she’ll really appreciate it. Thank you again for choosing Sort Legal.
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