Ordered two weeks ago and still haven’t received any update of my package. Says awaiting shipment, but its been over the expected delivery date. I would rather have refund than waiting any longer.
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I ordered a Pink cross shirt and i am wondering how long will it take for you guys to ship it and is the quality a concern now that ive bought an item im seeing many negative reviews and im just hopin... Vis mer
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i hate spending money, it bugs me, especially on clothes. i came for a shirt commemorating “mid 90’s” leaving netflix and i figured that yall had a nice pair of acid washed denim that i may have to ca... Vis mer
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I wanted to order some clothes for college and I leave on the 11th, I see that there are constant reviews about the delivery service so I try to cancel and they try to convince me to keep the order. I... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
Sopula is committed to providing high quality, trend-driven graphic clothing. We offer a range of unique, youthful and eye-catching designs that cater to a wide range of styles and self-expression. Custom-made clothing. Shipping worldwide.
Kontaktopplysninger
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Under middels
2k anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Package took so long to come and when I…
Package took so long to come and when I tried to return it they say I can’t because their return address is in china
15. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Sopula
Dear Jess D,
Thank you for your feedback. We sincerely apologize for the delay in shipping and for the inconvenience you experienced with the return process. We understand how frustrating this must have been for you.
Regarding the return, we want to clarify that our return policy does include certain international shipping conditions, and we are continuously working to improve this process. We are committed to resolving any issues, so please feel free to reach out to us directly at support@sopula.com so that we can assist you further and find a solution.
Best regards,
Am I going to get my package before Christmas I really need to know
When am I going to get the package it don't even tell me the estimated delivery it just says awaiting shipment, I need my clothes before Christmas what's going on let me know am I getting them before Christmas or not because my momma is also mad right now too, we've been waiting for like 5 days.
Tracking Number- CLI22020 and DSQ94006
11. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Sopula
Dear Chantell Isidore
Thank you for sharing your feedback, and I sincerely apologize for the delay and the inconvenience you have experienced.
After reviewing your order, it seems there may have been an issue with the processing and shipping timeline, which is not the standard of service we strive for. Please rest assured that we are looking into this matter urgently and will provide you with an updated status as soon as possible.
If you have not yet received the package by the date you need, we will do everything we can to expedite the shipping or assist you in finding an alternative solution. Please feel free to reach out directly to our customer support team at support@sopula.com if you need any further assistance.
Warm regards,
They did not send me any tracking…
They did not send me any tracking information when I asked for it
8. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Sopula
Dear customer
Thank you for your feedback, and I sincerely apologize for the oversight regarding the tracking information. We understand how important it is to stay updated on your order, and we regret that you did not receive the tracking details promptly when you requested them.
If you have not received your tracking number yet, I would be more than happy to assist you. Kindly provide your order number or feel free to reach out directly to our customer support team at support@sopula.com, and we’ll provide the information right away.
Thank you for bringing this to our attention, and I hope we can resolve this for you quickly.
Best regards,
Hi i ordered a hoodie and still see…
Hi i ordered a hoodie and still see that it is awaiting shipment, i did contact your support today but still no reply. I’m scared that this package won’t come on time so I wish to cancel the order and get a refund please. Order number is SCM05989
6. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Sopula
Dear Isaiah Cast
Thank you for reaching out, and I sincerely apologize for the delay in shipping and any frustration caused. I completely understand your concern about receiving your hoodie on time, especially with the holidays approaching. After reviewing your order, I can confirm that your package is currently in transit, and the tracking number for your shipment is JSELQ1114252555YQ.
If you need additional assistance, please feel free to contact us at support@sopula.com. We will reply to you within 24 hours on our business days. Best regards,
Kind regards,
good afternoon my name is zaire and i…
good afternoon my name is zaire and i would like to be issued a full refund. i have a feeling that the jacket wouldn't come in time for my birthday
Order number : GSC22461
26. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Sopula
Dear Zaire Woolfork，
We completely understand your request, and we’re here to help in any way we can. However, once an order has been shipped from our warehouse, we're unfortunately unable to make any changes or cancellations as the package is no longer within our control.The tracking number is JSEKA2880955941YQ and you can track via http://www.17track.net/en .We are sincerely sorry for the inconvenience to you.
If you need to return, please feel free to contact us at support@sopula.com. We will reply to you within 24 hours on our business days.
Best regards,
i want a refund.
i want a refund.
this is definitely some scam.
22. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Sopula
Dear Zach Weber,
Thank you for reaching out, and I’m truly sorry to hear about your experience.I want to sincerely apologize for any inconvenience this has caused you.Could you please provide us with the order number or the email you used to place the order so that we can look into this issue? We will try our best to help solve the problem.
Best regards
Do not buy from this website I repeat…
Do not buy from this website I repeat DO NOT BUY FROM this website. The quality is horrible. They make the item look better on their website than what you are going to receive. The quality is cheap and poor. Temu little quality. Do not buy. And then when you request for a return they will make it extremely hard trying to bully you into keeping the item.
11. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Sopula
Dear Tyesha Hil,
Thank you for sharing your feedback. We're truly sorry to hear that your experience with us did not meet your expectations.
We take your concerns seriously, especially regarding the quality of the product you received. We continuously work to ensure that our listings accurately represent the items, and we will review this matter to ensure it aligns with our quality standards.
As for the return process, we want to assure you that we aim to make returns as easy and seamless as possible. If you experienced difficulties, we apologize for any frustration and would like to resolve this for you.If you need additional assistance, please feel free to contact us at support@sopula.com. We will reply to you within 24 hours on our business days.
Best regards
Outstanding easy to access
Outstanding easy to access
20. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Sopula
Dear JustAnswer Customer,
Thank you so much for your kind words! We're thrilled to hear that you found our site outstanding and easy to access. Your satisfaction is our priority, and we truly appreciate your support. If you need anything else, feel free to reach out!
Kind regards
WHERE IS MY PACKAGE
I ordered my package october 27th and haven’t received it yet. It still says awaiting shipment. this is unacceptable and if i don’t get my package by december i want an immediate refund. IZN47114
17. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Sopula
Dear Joshua Fiery,
Thank you for reaching out. We sincerely apologize for the delay in shipping your order. Unfortunately, the item you ordered is currently out of stock. We understand this is frustrating, and we truly appreciate your patience as we work to fulfill your order as quickly as possible.
We are doing everything we can to restock the product and ship it out as soon as it's available. We understand your concern and assure you that we are actively monitoring the situation.
We truly value your business and appreciate your understanding during this time.
Best regards,
How long does it take for u to receive…
How long does it take for u to receive your clothes
16. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Sopula
Hello
It is estimated that it will take 1-3 business days to prepare the product and arrange for shipping, and international shipping time is 9-12 business days. Estimated delivery time for orders is 10-15 working days.If In special circumstances such as holidays or increased order volume, the delivery time may be slightly longer than expected.
If you have any questions or would like further updates on your order, please don’t hesitate to reach out.
warm regards
I ordered a hoodie the 1st of November…
I ordered a hoodie the 1st of November it said about 3-4 days to get a update but it’s been over a week or so and haven’t gotten any update order #PDB76985
2. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Sopula
Dear Jonathan Franco,
I'm truly sorry to hear that your order has not been shipped yet. In special circumstances such as holidays or increased order volume, the delivery time may be slightly longer than expected.Please rest assured that we have urged our staff to pack the products for customers as soon as possible.We appreciate you bringing this to our attention and will use your feedback to improve our processes.
Kind regards
Scam period in 2025 go to Temu they…
Scam period in 2025 go to Temu they sale the exact same stuff
2. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Sopula
Dear leah ladybug,
Thank you for taking the time to leave your feedback.
We truly value all customer input, and we’re sorry to hear that your experience with our product didn’t meet your expectations. We understand your concerns regarding product pricing and similarities with other brands, and we want to assure you that we are committed to offering high-quality products at competitive prices.
We sincerely hope you’ll give us another chance to serve you and provide a better experience. Thank you for your feedback, and we look forward to the opportunity to serve you again.
Best regards
Order MKZ31228
Order MKZ31228, i ordered an outfit that i need for 11/21. I ordered way ahead of time and then something just told me to look at reviews and I stumbled across this site and saw issues with shipping .. I tried to give it a few days hoping maybe I would get some type of update but nope.. no update. My order STILL says “awaiting shipment”. It should not take this long to ship an order and I really need this outfit for my birthday on 11/21 and I’m starting to feel like it won’t even arrive.
11. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Sopula
Dear Garcia,
Thank you for reaching out.
I want to assure you that we are currently working on processing and shipping your order as quickly as possible. While the status may still show "awaiting shipment" at the moment, please rest assured that it will be dispatched shortly. I can see how this delay may cause concern, especially with your event approaching, and I’m truly sorry for any inconvenience this may have caused.
If there are any changes or delays beyond our control, I will let you know immediately and explore any available solutions to help resolve this.
Thank you for your patience and understanding.
Warm regards
I still haven’t received a tracking…
I still haven’t received a tracking number for my package my order ID is NSE69430 I’m starting to think why have I been buying from u guys lately
9. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Sopula
Dear Student Ryan Fitch,
Hello, sorry to have kept you waiting!
We have checked your order and your package has been created. We will send it to the service provider as soon as possible. Please rest assured that once the package is sent out, we will follow up on the transportation of the goods for you and urge the transportation service provider to complete the delivery of the goods as soon as possible. If you have any questions, we will get back to you as soon as possible. Thank you very much for your patience!
Kind regards
my name is bryleigh barnes
my name is bryleigh barnes, it’s been about 3 weeks and i spent $160 and my clothes are not here!, this is unacceptable really .
13. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra Sopula
Dear Bryleigh Barnes,
We sincerely apologize for the inconvenience you've experienced. We completely understand your frustration, and we are truly sorry for the delay in receiving your order.
We have looked into your order, and it has been delivered.You will be receiving an email shortly with detailed tracking information. If you have any further questions or need additional assistance, please don't hesitate to reach out. We value your feedback and are committed to ensuring your satisfaction.
Thank you for your patience and understanding.
Best regards,
Ease of website and prices.
Ease of website and prices.
6. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Sopula
Hi Ozreald,
Thank you so much for your feedback.
we will continue to work hard to make every customer satisfied with our service and products.
Best wishes
This is a poor company I ordered my…
My name is Kimora Butler, This is a poor company I ordered my shirt almost a month ago I still haven’t received it nor a tracking number I can’t talk to someone directly and my concert is tomorrow
5. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Sopula
Dear Kimora Butler,
We sincerely apologize for the delay in your order and the inconvenience this has caused. Please rest assured that we are looking into the matter and will send you the tracking number via email shortly. We appreciate your patience and understanding, and we're committed to resolving this as quickly as possible.
If you have any further questions, feel free to reach out, and we'll be happy to assist you.
Best regards,
Awesome n there items are so cool and…
Awesome n there items are so cool and detailed
4. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Sopula
Dear ric flair,
Thank you so much for your kind words! We're thrilled to hear that you love your items and appreciate the attention to detail.
We’re always striving to provide high-quality and unique products, and your feedback lets us know we’re on the right track.Thanks again for your support, and we hope to see you shopping with us again soon!
Best regards,
No Tracking Number
Hi my name is Jada Baker and I ordered 1 hoodie from this website for my birthday trip on the 13th I been waiting for about 6 days since I order my clothes but it still says awaiting shipment and I really need those clothes on the 13th or sooner like it says. Can you please make sure it gets here on the 13th Thank you. Here is my order number ZWZ60821. And the sweater is fire it’s just the tracking . I haven't got any updates on the package at all and I tried emailing sopula, they claim that they'll get to it in 24-48 hours. It's already been 3 days with no response. Again here is my order numebr ZWZ60821. Thank you
30. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra Sopula
Dear Jada Baker,
Thank you for reaching out and sharing your concerns. We sincerely apologize for the delay in updating your order status. I’m pleased to inform you that your hoodie has already been shipped, and the tracking number for your order is JSEKU0383146646YQ.
You can track your shipment directly via http://www.17track.net/en to get real-time updates on its progress. We understand the importance of receiving your order on time for your birthday trip, and we are doing everything possible to ensure it arrives as soon as possible.
If you have any further questions or need additional assistance, please feel free to reach out to us.
Thank you for choosing us.
Best regards,
Ordered my sweatshirt about a week ago
Ordered my sweatshirt about a week ago, haven’t heard a word from this company. Seeing all the bad reviews after of course. Would love an explanation & for this to be shipped immediately!! Order ID is: RPA86761
I would love an explanation
31. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra Sopula
Dear KS,
Thank you for reaching out. We sincerely apologize for any confusion or frustration you've experienced regarding your order. We want to assure you that your sweatshirt has already been shipped and is on its way to you. We understand your concern, and we truly appreciate your patience.
To provide further clarity, we can confirm that your order was processed and dispatched promptly. Sometimes, shipping delays can occur, but rest assured that we are doing everything we can to ensure it reaches you as quickly as possible.
We deeply value your feedback, and we're committed to improving our communication with all of our customers.You will receive a tracking email shortly.Your understanding will be highly appreciate.
Kind regards
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Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.