Ordered two weeks ago and still haven’t received any update of my package. Says awaiting shipment, but its been over the expected delivery date. I would rather have refund than waiting any longer.
Selskapet har svart
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For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I ordered a Pink cross shirt and i am wondering how long will it take for you guys to ship it and is the quality a concern now that ive bought an item im seeing many negative reviews and im just hopin... Vis mer
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i hate spending money, it bugs me, especially on clothes. i came for a shirt commemorating “mid 90’s” leaving netflix and i figured that yall had a nice pair of acid washed denim that i may have to ca... Vis mer
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I wanted to order some clothes for college and I leave on the 11th, I see that there are constant reviews about the delivery service so I try to cancel and they try to convince me to keep the order. I... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Sopula is committed to providing high quality, trend-driven graphic clothing. We offer a range of unique, youthful and eye-catching designs that cater to a wide range of styles and self-expression. Custom-made clothing. Shipping worldwide.
Kontaktopplysninger
2,5
Under middels
2k anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I still ain’t get my stuff I ordered it…
I still ain’t get my stuff I ordered it 1-2 weeks and it says 7 days I never got my stuff.
10. august 2026
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Selling fake copies of clothing brands…
Selling fake copies of clothing brands with registered trademarks - it's fake!!
14. august 2026
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Svar fra Sopula
Dear SRock Streetwear,
Thank you for bringing this to our attention. We take allegations regarding counterfeit products and trademark infringement very seriously.We would like to investigate the specific order and review the product details carefully.
please contact our customer service team via support@sopula.com. Our dedicated service team will assist you and resolve your issue as soon as possible after receiving your email.
We appreciate you giving us the opportunity to investigate and resolve your concerns.
Kind regards
Ordered two weeks ago and still haven’t…
Ordered two weeks ago and still haven’t received any update of my package. Says awaiting shipment, but its been over the expected delivery date. I would rather have refund than waiting any longer.
9. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Sopula
Dear O Shhy,
We are truly sorry for the long‑delay issue of your order placed two weeks ago. We totally get you do not want to keep waiting and prefer a refund.
This unexpected delay might be caused by warehouse backlog. Please send us your order number, we will look into your case right away and get back to you with a feasible solution shortly.
Best regards,
Great options love the clothes just a…
Great options love the clothes just a little hard to navigate
6. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Sopula
Dear Naher Bana,
Thank you so much for your kind review! We’re delighted to hear that you love our clothing selection. We appreciate your feedback about the navigation experience and will continue working on making our store easier and more convenient to browse.
Thanks again for your support, and we hope you enjoy your new outfits!
Best regards,
NO PACKAGE
I still haven’t received my package and its still says awaiting shipment, been like this for 10 days, when is my package getting delivered??
24. juli 2026
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Svar fra Sopula
Hello
I apologize for any inconvenience this may have caused.
We understand your concerns and assure you that our company operates legally. Due to a recent surge in orders at the factory, your order has been delayed by a few days. Please rest assured that we will immediately urge the warehouse to prioritize your shipment to ensure our customers receive their packages promptly! Could you please provide your order number? If you are unable to share this information here, please contact our customer service team directly at support@sopula.com, and I will review and prioritize your order.
Thank you again for your patience; we are working diligently to resolve this issue.
Wishing you all the best.
lied about material and delivery.
Delivery was delayed twice and took over a month and after my crewneck finally arrived it was made of worst grade polyester instead of advertised cotton-blend, even sizing isn't in range of ordered one, not to mention that their tiktok add was filmed on asterisks404 product and not their own which i didn't realised at first. Only solution there is refund at this point.
4. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Sopula
Dear Kejzi israel,
We’re sorry to hear that your experience did not meet your expectations. We understand your frustration regarding the delivery delay and the concerns you raised about the product quality and sizing.
We always aim to provide accurate product information and a positive customer experience, so we take your feedback seriously. We’re disappointed to hear that the item you received did not match what you expected.
We would appreciate the opportunity to look into this further and help resolve the issue. Please contact our customer support team via support@sopula.com with your order details so we can assist you with the best possible solution.
Thank you for sharing your feedback — it helps us identify areas where we can improve.
Kind regards
Bad experience
No matter how many times i email them, its still yet to be shipped, i been waiting for almost two weeks now my order number is MQP38903. PLEASE SHIP IT! or send me a refund.
2. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Sopula
Dear Angeline Jacques,
We sincerely apologize for the delay with your order MQP38903. We completely understand your frustration, especially after waiting for almost two weeks without receiving a shipping update.
We would like to let you know that your order has not been shipped yet, and our team is currently working on checking the reason for the delay and arranging the next steps as soon as possible.
We truly appreciate your patience and apologize for the inconvenience this has caused. We are prioritizing your order and will provide you with an update once we have more information.
Thank you for your understanding and for giving us the opportunity to resolve this for you.
SERVICES
I wanted to order some clothes for college and I leave on the 11th, I see that there are constant reviews about the delivery service so I try to cancel and they try to convince me to keep the order. I say no I can't take that chance and now I get no reply. I just want my refund, the order isn't even processed. The order number is ZCX18038. But I requested a cancel right after I bought it, to say I couldn't because its been "processed is unfair seeing as yall ignored me all day to that point"
30. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Sopula
Dear chase mister,
We totally understand your worry. You need the items for college before you leave on the 11th, and it makes sense you don’t want to take any risks after reading delivery feedback. We are sorry for the lack of reply earlier.
Please send over your order number, and we will verify right away. If your order hasn’t been processed yet, we will proceed with your refund request immediately.
Looking forward to your reply.
Need it by the 5th of august and it…
Need it by the 5th of august and it still hasn’t even shipped yet, seen bad reviews lets see if it actually comess!!
26. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Sopula
Dear Shania Watson
Hi, thank you for sharing your feedback. We completely understand your concern about needing the item by August 5th. We’re sorry for the worry caused by the shipping delay.
Your order is being processed and we are working to get it shipped as soon as possible. We’ll keep an eye on the tracking updates and do our best to make sure it reaches you as quickly as possible.
We appreciate your patience and hope the item arrives on time and meets your expectations.
I ordered my shirt July 17th and it still says awaiting shipment I will need a refund if it stills says awaiting shipment by august2nd
I ordered my shirt July 17th and I also ordered more things from different websites everything else came but not my shirt from sopula I ordered because I really wanted the shirt but now I’m asking nicely for a refund if my order still says awaiting shipment by august 2nd!
28. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Sopula
Hi,
We are truly sorry your shirt order placed July 17th is still awaiting shipment. We understand your frustration, especially since your other purchases have already arrived.
Your order has been prioritized by our warehouse. We are striving to ship your item by August 2nd.
We will contact you as soon as it is dispatched. Thank you for your patience.
Best regards,
Easy to order
23. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Sopula
Dear Sherry Marshall,
Thank you for your support! We're delighted you had a pleasant shopping experience. We are committed to creating a simpler and easier shopping website, and your positive feedback is our motivation!
We sincerely hope to have more opportunities to serve you. Wishing you a happy life!
Order
Hello my name is Aryanna Childers , this is my first time ordering from Sopula and I know back to school is coming up but I ordered this shirt on July 6th and it’s Currently July 22nd and I need this shirt before August 3rd so that’s why I ordered the shirt so early thinking it would come but everyday I check to see if it says shipped but every time I check it says awaiting shipment so I’m guessing that means my order hasn’t even been touched I genuinely need this shirt before August 3rd and I’m trying to give grace but jeez it’s been 2 weeks! I’ve sent a email asking for an update and I got no response.. all I ask for is for my order to be here before August 3rd my order is FIX02334 Please just get my shirt to me
21. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Sopula
Hi Aryanna Childers,
We are extremely sorry for the long delay on your order FIX02334 and sorry we missed your previous email.
A massive wave of back-to-school orders created a heavy backlog at our warehouse, leading to slow order processing. Your order has now been marked as high priority.
We are working urgently to get your shirt shipped as soon as possible and will make every effort to guarantee delivery before August 3rd. Tracking details will be shared instantly once dispatched.
Thank you for your patience.
GIVE ME A REFUND.
GIVE ME A REFUND, JUST HORRIBLE.
Dear Sopula,
I ordered these clothes like 2 days ago. I was skeptical when it said 3-4 week shipment. And I regret ordering off of there. $102.19 down the drain. I want a REFUND IMMEDIATELY. Your crappy shipment times and quality that I’m hearing about won’t sit right with me. Even SHEIN does better than you guys. CANCEL my order and give me a REFUND IMMEDIATELY. I don’t want any complementary coupons or anything. I just want my money back. And of course , after I order I see all the bad reviews. If I don’t get my money back this WILL be taken up. I’m not joking. Here is my shipment ID: XSU12338.
Warm regards,
Faith.
13. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Sopula
Dear danxllez,
Thank you for reaching out, and I’m truly sorry to hear about your experience. I completely understand your frustration, especially given the circumstances, and I want to sincerely apologize for any inconvenience this has caused you. Please know that I take your concerns seriously, and I’ll be reviewing your order details right away. I’ll follow up with you shortly to assist further and ensure we work toward a resolution.
Kind regards
It was easy to navigate the website
It was easy to navigate the website
12. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Sopula
Dear Allie,
Thank you for your support. We're glad you had a pleasant shopping experience!
We are committed to creating a simpler and easier shopping website. Your positive feedback is our motivation. If you have any other ideas or suggestions, please feel free to let us know. Our valuable customer opinions are what drive our progress.
Hey it’s me again I requested for an…
Hey it’s me again I requested for an refund and never got responded back too order number #LTP40390 after I did a review they emailed me saying it’s still not shipped out it’s been over 2 weeks and technically I can still receive my refund I contacted support
1. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Sopula
Dear Tianna,
Apologies for the inconvenience, and thank you for your patience. I have already followed up with our warehouse team to prioritize the shipment of your order. We are working hard to get it to you as soon as possible.
Your understanding is greatly appreciated, and we will keep you updated with any progress.
Thank you again for your patience!
Best regards
Svar fra Sopula
Dear Sebi,
Thank you for your wonderful review! We're happy to know you were satisfied with our communication and quick response. We appreciate your support and hope to serve you again soon!
i’m still waiting on my order because i…
i’m still waiting on my order because i don’t know when it will arrive and i need my package before july 1st they won’t respond to me and i wasted a lot of money
21. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Sopula
Dear Jesusalberto Perez,
Hello, thank you for reaching out, and I’m really sorry to hear about the situation with your order.
Please allow me to look into this for you right away. Could you kindly share your order number or any relevant details so I can check the status and escalate this with the shipping team?
I’ll do my best to get a clear update for you as soon as possible and help find a solution.
Thank you for your patience, and again I sincerely apologize for the inconvenience caused.
great customer communication
i put in the wrong address and they helped me and sent me another package with the same hoodie i ordered they were so helpful
7. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Sopula
Dear kali,
Thank you so much for your kind words! We’re glad we could help and that your hoodie reached you safely. Your support means a lot to us, and we’re always here to help whenever you need.
Svar fra Sopula
Dear David Lattimore,
Thank you so much for your wonderful feedback! We're delighted to hear you enjoyed our clothing. We will maintain and further improve our services to provide our customers with a pleasant shopping experience. If you have any other thoughts or suggestions, please feel free to let us know so we can help bring an even happier shopping experience to our customers!
Still going back-and-forth with this…
Still going back-and-forth with this scam company. Beware.
They continue to reply BS here and nothing is being done. I want my money back. DO NOT PURCHASE FROM THE SO CALLED BUSINESS
29. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Sopula
Dear Stacy M. Dailey,
Thank you for reaching out, and I’m truly sorry to hear about your experience. I completely understand your frustration, especially given the circumstances, and I want to sincerely apologize for any inconvenience this has caused you. Please know that I take your concerns seriously, and I’ll be reviewing your order details right away. I’ll follow up with you shortly to assist further and ensure we work toward a resolution.
Kind regards
Dette er Trustpilot
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