We’ve pressed a handful of vinyl over the years, and this was one of the smoothest runs we’ve ever done. The color was absolutely nailed …bold, consistent, exactly as approved. Communication was tigh... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Well worth the wait on our end. William is a very kind and helpful project manager. He has helped me a lot through this process, and helped guide us through the process when things didn't exactly line... Vis mer
This is the 3rd LP we've done with Solid Merch and they've nailed it each time!! They are always helpful, responsive and accurate with questions and issues we've had. This most recent project has some... Vis mer
WONDERFUL! They were so easy to order with, were communicative the entire time, and shipped very quickly. We sued them to make wedding favor flexi discs and they came out SO COOL!
Informasjon om virksomheten
Skrevet av virksomheten
Need merch for an upcoming tour, gig or other event? Solid Merch is your online stop for custom produced, great quality apparel and promotional and media items, including tees, hoodies, bags and made to order vinyl records and CDs. We offer online ordering for many popular items and offline pricing and concierge sourcing and production for your other custom band merchandise and apparel needs. We'll work closely with you from concept to production to help you get the best product that you and your fans will love.
Kontaktopplysninger
35 W. 36th St. Unit 11E, 10018, New York, USA
- 844-413-2848
- customercare@solid-merch.com
- solid-merch.com
Har svart på 66 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Tons of communication and effort that…
Tons of communication and effort that helped make my project juuuuuuust right!!
I have had nothing but very positive…
I have had nothing but very positive experiences ordering CDs from Solid Merch. This order was flawlessly executed, and I received the product exactly when SM said I would. Thanks for the great service, keep it up!
Overall, a very happy customer.
Awesome service! The experience was great right from the get go. The staff was super supportive, answering all of my questions and even helping me with my shipment that was not sent to the US. My records arrived a couple of weeks before schedule, which is great for my marketing strategy, making me feel reasured with the physical product already in my hands. On the down side, the record that I have been playing on my turntable comes with crackling sounds a little bit more than I was expecting. This would be the second vinyl record I've produced for my music project, and the first one I ordered from a different company does not have so much crackling sounds. I find it on that regard, a little bit disapointing, but I do have to recognize on my part that I ordered an express pressing of one hundred copies without any test pressing. Maybe this could have been avoided if such test pressings where ordered. Regardless of that, I will be doing business with Solid Merch in the near future again, I highly recomend them and can say without any hesitation that I am a very happy customer.
Order was great
Order was great! everything came exactly as they said. The shipment coming early caused it to be in the sun for a day but nothing was hurt! Thanks again!
I received all of the items and from…
I received all of the items and from what I can test they all work really well. Really professional looking. This was a test for your company and it passed beyond expectations and I plan on coming back.
Excellent finished product
Excellent finished product, looks & sounds great. Very quick and helpful customer service, shipped quicker than expected. Will use you guys again for sure!
Great service. In a time of production and shipping…
In a time of production and shipping delays, my order was handled professionally and arrived faster than I expected in all honesty. Any last minute changes were implemented rapidly and easily. Thanks.
Fast delivery and great customer service
Got my records quickly and William was really helpful answering all of my questions along the way. Thanks!
Great overall experience
Super easy to navigate and the turn around times were significantly faster than expected.
Super happy with how it all turned out!
Amazing quality and turnaround time...
Amazing quality and turnaround time would highly recommend to anyone seeking tapes and CDs!!! Can't wait to get some vinyl ordered!!
Super responsive team
Super responsive team, great quality end product, flexible, you can't go wrong. Just make sure you have your audio and art properly setup and they'll make sure it happens from there.
Good communication
Good communication. Super fast turnaround. Nice looking product/pressing!
Wonderful merch company who has never…
Wonderful merch company who has never let me down.
The order was lightning quick and they…
The order was lightning quick and they were very accomodating when I spotted an error in the design that needed to be corrected.
Definitely working with them again in the future!
The finished product was very good and…
The finished product was very good and I was pleased.
Kudos for a job well done!
I am quite pleased with the CDs - both the CDs themselves and the printed labels.And I really appreciated the helpful and patient rep who answered my many questions about the process and walked me through it when I didn't quite understand how to upload my content and artwork. Thank you for a job well done!
The communication between customer…
The communication between customer service and the actually printing plant was extremely poor during the whole process.

Svar fra Solid-Merch
Freaky Fast™
Our order was completed a month ahead of time. Doesn’t always happen but it’s usually fast. Also appreciate that they include overage estimates in your invoices so your not caught off guard when your second payment is inevitably hundreds of dollars more than expected.
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