They incorrectly removed the existing invetor, when installing the FoxEss battery leaving me with no feed from those solar panels. The installer said there was no lack DC cable but the Enphase is a... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
If you have an expectation that the solar power is going to work at all, this is not the company for you. Disgusted by the poor service, initially smashing several tiles on the install & refusing to... Vis mer
Hopeless after sale survice. All customer care personnel are liars. No solution for one month after my battery and inverter failed after 3 month of operation. I have complained to the fair trading. I... Vis mer
BEWARE – AVOID AT ALL COSTS. They’re incredibly incompetent and unprofessional. My system failed within a week. I called 11 times in 2 days, got hung up on 3 times, and never got a call back despite m... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
With over 12 years in the business, we are one of Australia’s leading solar retailers committed to helping making the world a greener place. Proud members of the Clean Energy Council, we are focused on providing the complete solar solutions customized to meet the needs of individual homeowners and businesses. We are 100% Australian owned and operated and currently service five states, including New South Wales, Queensland, Victoria, South Australia and Western Australia. Our mission is to make solar more affordable, providing premium components at wholesale prices, so that more Australians can enjoy the benefits of clean, solar energy. But more than that, we want to bring together a community of like-minded Australians who want to do their part to switch to clean energy and create a sustainable future.
Kontaktopplysninger
Suite 1A/31 Elizabeth Street, 2164, Wetherill Park, Australia
- 1300853393
- Info@solarpowernation.com.au
- solarpowernation.com.au
Ingen tidligere historie av å be om anmeldelser
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Don't trust this company
Don't trust this company. They gave me a certficate warranty for 10 years. But when 3 of my properties have leaking issues or broken tiles during their installation, they began to say that they only give warranty for 6 months. The most rediculous thing is that I lost my case in NCAT. It would be a waste for consumers to go to NCAT. Although I have provided all documents including a 10 year warranty, NCAT wouldn't take it. When a consumer's right is not protected by the government, it is better to stay away from business like Solar Power Nation. You might pay less now, then you pay more for repairing damages caused by their work.
Solar system is not working
The inverter has a red light on saying and displaying the worh "Fault". I have rang the company about 20 times and left messages with no reply. i have texted them on their chat box with no reply. There is someone emailing me who is not calling me back. i have reconfigured the inverter on the solarman app which shows the inverter is on. however there is no production happening. The resoluttions team is absolutley useless. i will be contacting fair trading and lodging a complaint against them
Company does not respond to emails
Company does not respond to emails. I've emailed their 'info' account, as well as Vish and James to try and get off their spam lists; with no response
Don’t deal with this business!
I just like to warn everyone out there don’t deal with this company, they are every dodgy the number listed is only a call centre not their actual business! They con me in to referring a friend so they can get more business and return was a $100 gift that you won’t receive ! You try chasing them up & they’ll fool you by saying is coming give me your bank details until after a few weeks they will not return your email or pick up when they can see is you calling !! The most extraordinary thing is this company is willing to jeopardise their reputation over $100 , it really shows how they operate & look after their clients.
Hopeless company
Hopeless company
Never delivered on promises.
Kept making excuses.
After four months without even showing up, I pulled the pin.
Be Weary Buying Cancel All Orders
Be Weary Buying Cancel All Orders
1. Had a unit installed prior in november 2020
2. Nothing but issues with the staff that did the job rudw left screws and bolts all over the grass
3. January 2024 noticed unit screen had a bleed several times and nothing done.
4. Now unit not working at all reported. It again and was told would geta call back in 1 hour no call
5. Called again today asked for quote number gave it cant find me a customer despite taking my money and providjng work
6. Went to mediation on this site before being live gave them.proof of purchase crickets.
7. Called momday 20th january 2025 and wasted an hour dealing with staff that dont return calls.
8. I keep being askes for photos despite emailing in January 2024 as per picture and they say never received despite cc myself .
9. Staff refuse to honour warrenty i am in the process now of reporting to ACA.
Worst, Rotten, awful, terrible shocking after sales service!
Writing this review so people don’t make the same mistake for trusting Solar Power Nation. The experience is truly a nightmare. Most people who put a good review mainly talked about how smooth the sales & installation. But if you are going to spend thousands of dollars, be sure to read what happens after sales when things go wrong. These guys are rotten and pathetic when it comes to after sales care & warranty. My solar system works good only for the first 1.5 years. I spent more than 2 months contacting after sales care trying to solve the issue. Talking to different person each time, promising different things, but never got the issue resolved. They will not hesitate to lie, making promises to fix it, then denying it completely. You can be absolutely certain that they will ask you to pay extra charges to fix things. They will do anything they can to avoid sending anyone back to your property to fix the problem. They are very cunning in trying to avoid the warranty, saying the problem is an additional feature that is not included in the system! It’s crazy! We purchased the whole system and we expect everything works as it should. They even asked me to try fix it myself. Be careful, this company knows how to make sales and leave you on your own afterwards. Don’t be misled by their marketing. Don’t invest your resources on them. I suggest people read their after sales reviews, not just sales & installation process.
Deposit not refunded when inverter was not in stock & I did not accept inferior inverter
Paid $100 deposit.
Less than a day before installation they rang to advise that the inverter was not available and asked me to agree to an inferior replacement. I said that I would not agree and asked for my deposit to be refunded in accordance with a valid reason stated in their contract.
They refused to refund my money.
Do not be attracted to the cheap prices. Pay a bit extra and get established Australian companies with regular workers.
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