They sent a faulty product out. I have contacted them many times to ask for a replacement to be sent out. Had one response that offered us 40% off. However all we wanted was a working product as that... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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Ordering was very easy but took very 2 weeks for delivery. Installation was simple but operation was a little tricky as the instructions were so small I had to get a magnifying glass to read them. It... Vis mer
Ordered a sturdy looking outdoor solar light and received something very small, cheap and ineffective. Have been trying to return and get a refund for months - as indeed advertised and offered on thei... Vis mer
I order a light that was around £200 from their website around 3 weeks ago. I kept emailing John Smith asking for a delivery update. He kept saying the courier could not find my address. Then finally... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Solar Energy Lighting is a leading provider of innovative, eco-friendly lighting solutions, specializing in solar-powered and energy-efficient products for homes, businesses, and outdoor spaces. Our mission is to illuminate your world with sustainable, high-quality lighting that reduces energy consumption and promotes environmental responsibility. With a wide range of modern designs, cutting-edge technology, and a commitment to excellent customer service, Solar Energy Lighting helps customers create beautifully lit environments while reducing their carbon footprint. Discover lighting that not only brightens your space but also contributes to a brighter, greener future.
Kontaktopplysninger
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Good Service...work well..
AVOID AVOID AVOID
Absolutely disgusting - STAY CLEAR!
We ordered a modern indoor light for £150! It arrived back in March & was faulty. Since then we have been dealing with customer services who are absolutely appalling. In October they finally accepted that our light was faulty & requested we return it which we did & they received it on 31st October. They now have our money & our light & have ceased communicating with us.
Appalling company
Appalling company
Take months to deliver the product I ordered, then delivered the wrong product, and it didn't work anyway. Batteries were very old and leaking acid and remote didn't work
Customer service were worse than usless
Still dont have a working product, or the right product
No refund and not even a sight of a refund
If I didn't know better, i would say this business is a scam
Do not do business with them is my advice
Do not order from these.
Do not order from these.
I ordered & paid for 5 solar lights, showed proof of payment from my account, according to them they have no recollection of me ordering or paying for the items 😂
They continued to ask for a 5 digit code not listening to the fact that I didn’t receive any confirmation what so ever once I’d purchased.
Shite customer service, Shite company
Cheers
Disgusting Customer Services
Be very careful with this company! I ordered lights on an offer but at checkout was charged the wrong amount. Contacted customer services and after nearly 2months of back and forth (they take ages to respond sometimes). They agreed I had been charged the wrong amount but then in the next email back after I’d asked how soon I’d be getting my refund, they did a 180 and are now refusing to refund the difference.
Ordering and delivery great
Ordering and delivery great, products generally great - however on this occasion the one sensor light stopped working after only a few days. Despite more sunshine this week there is still no signs of life. Will have to return it.
Useful item Helpful customer service
Useful item Helpful customer service
Great company and product
Great company and product
Ordered some lights 6 weeks ago
Ordered some lights 6 weeks ago. Still waiting - been told there on the way so many times that there are blatantly lieing. Big mistake from them as was going to order several items for my new house.
Sent wrong item
Sent wrong item. Trying to contact for return. No response at all. DO NOT BUY from this company.
Stay well clear !!!!
Ordered lights, lights came and one of four did not work so contacted by email and email has been read but no reply. Now three emails sent and still no reply or exchange. Noticed on FB they have horrendous feedback for not refunding or replacement or exchanges.
Do not deal with this company !!!!!!
I’m still laughing at how I managed to get mugged
I’m still laughing at how I managed to get mugged with the half price pile of s**t I bought! 4 solar lights that in the photo look about 5 times the size. For £65 I expected something better than the cheapest plastic the size of my hand. Do not buy anything from them it’s a typical Chinese con…..and thats from someone who has spent many weeks in China sourcing materials! If it looks to good to be true it is LOL
Sent the wrong lights
Sent the wrong lights, paid for postage to return , expecting replacement or refund. No refund no replacement, spent over £100. Chasing them to do something complete waste of time, they just reply saying they will look into it but do nothing. Shameful.
So I placed an order with…a scam company in India or China
So I placed an order with solarenerglighting in August for over 55 pound . I’ve been fobbed off every email I’ve sent regarding my missing item , the company are a definite scam !!! I requested my money back but they’ve completely ignored me !!! They reply on here but Trust me and don’t buy from these people !!!
still waiting for replacement,as still…
still waiting for replacement,as still in warranty etc. and have sent videos of lamp issue and John Smith even though has been helpful , has now gone quite and had no reply at all since.
Worst online experience ever
Ordered on 8th of July, now 29th September. Still waiting for missing part and fed up being fobbed off with excuses. £185 down the Swanee as far as I’m concerned. John Smith (is that really your name?) are you reading this ?
Worth the Investment
I was hesitant at first, but these solar lights have proven to be a fantastic investment. They charge quickly during the day and provide bright lighting all night long. Plus, they look amazing!
Great for Eco Homes!
I love these lights because they’re eco-friendly and still incredibly functional. They’ve made my outdoor space both stylish and sustainable. Can’t wait to buy more for the front yard.
Bright Pathway Lighting
I bought these solar lights to line my walkway, and they are incredibly bright and effective. They light up my path beautifully without the need for any wiring or electricity. A great buy!
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