Solarenergylighting Anmeldelser 130

Scam company!!!!! Do not purchase.

Great choice of product and really good quality too. Just wish shipping was faster. All good things come to those who wait!!!

Do not buy from this company, i bought a solar light with a motion sensor which did not work as it should. The light would come on when dark last 10 minutes and that was it very poor quality and overpriced.

John.

Site à fuire absolument ! Danger !
Impossible d obtenir le remboursement d un produit non livré ceci depuis plusieurs mois
Cher consommateur Surtout n achetez pas sur se Sites
Anarque et Malhonnête

Jean François Destrian

Ordered a pair of solar wall lights. The website quotes 5 to 7 days delivery but actually takes 3 weeks as although the 'company' (not listed at Companies House) quotes they're UK based, the items are actually shipped from China. When you contact their 'Customer Support' a 'John Smith' (obvious made up name) gives the story that they're 'having warehouse problems'. A little delving reveals that it's actually someone called Kirilov Kaloyan (if that is their genuine name supplied for their Paypal account) who has set up a UK domain website but is actually based in Bulgaria & ships items from China. Probably someone working from home. What actually turned up bore little resemblance to what I ordered, in fact it was a hilariously inferior product. They appear to be using images from another company's website. Paypal dispute pending. Update: Paypal refunded me in full after providing evidence of all of the above.

STAY AWAY from buying anything from this company. They sell you a defective chandelier, and when you let them know that it is not working, they take their time to respond, till it is outside the warranty time frame and then they say, there is nothing they can do because it is not under warranty. Bottom line, HORRIBLE EXPERIENCE They do not stand behind their product. Cheap chinese material that looks great on their web site but nothing like what you recieve

Terrible! I was tricked into ordering an extra set of solar lights on the payment stage, I thought I was getting a discount on what I ordered but was actually getting a discount on a duplicate order. When I realised this I immediately ( within minutes) tried to cancel order but could not. When item was delivered it was nothing like adverts and I wanted a refund. I paid for return registered postage ( to Bulgaria) , this was in February and the item has not yet been cleared by the company thru customs, so I am still waiting ( now nearly in June) for a refund! Whenever I try to contact company I get in a loop that goes nowhere. Really poor and avoid at all costs if you have any problems!

Delivery from China took far too long at 3 weeks. Around the same time, I had an item shipped from the USA to my door in 7 days in comparison.

Tracking is encouraged via a dodgy Shop App that attempts to collect far too much personal data - don't load it !

Email response is then patchy and from someone in China called John Smith ... really :(

The outdoor string fairy lights, are spooled at their factory, for their convenience, not yours. Its a 2 man job to carefully unpick the cables, because they are so thin and easily kink. The first one became a rats nest of wiring and we had to scrap it. The lights come with a plastic ground spike, but these lights are so delicate, you are never going to mount them that way. I had to drill the spike to mount the solar collector on a fence.

Once I managed to get the lights mounted, you have no way to know how may flashing modes there are untill dark ...

They look OK now they are up, (hence the 2 star review) but I wouldn't order these again.

Bought one of their expensive solar lights. It does not work. Spent months sending them photos and videos then they suddenly announced as the light was months old they would do nothing. Their site clearly states a 3 year guarantee so this is nothing but a con. Do not buy from them. I am going to take legal action as this light was over £100

Fantastic product, lights up my store very well

I bought 4 garden lights from these people in November but didn't put them out until earlier this month as it was winter and there wasn't much sunshine around! 3 worked but the other didn't. I contacted them and did everything they asked: sent a video as a photo wasn't acceptable of the light not working (in amongst those that were), tried switching it on and off several times etc. They then claimed that the lights had been bought over 12 months ago (false) and that the picture showed wear and tear (also false). They have repeatedly addressed me as someone else, accepted that they lied about the 12 months and offered me a small discount if I buy more of their potentially malfunctioning lights. The final insult is that they want me to send the whole package back to Bulgaria at my own cost and with every single bit of packaging, wrapping, instructions etc. Buy from them at your peril!

Commander en septembre il a été posé quand mars 2025, mais malheureusement c’est allumé pour se reteindre aussitôt.
Depuis début mars en communication avec eux par mail, mais malheureusement on tourne en rond et jamais de solution positive donc je pense sérieusement m’être fait avoir.

Purchased a solar light from this company,excellent communication through the whole buying process.
Took a little while to arrive though.

I ordered 2 Picture Glow- picture lights Dec 11, 2024 and received them Jan 9, 2025. One of the lights was defective. I sent an email Jan 12 requesting a refund and attached a photo showing the light was set crooked on the mounting bracket and consequently cannot sit level on the wall. There was no damage to the shipping package, clearly a production issue. No action response. I sent a 2nd email Jan 28 requesting action. Feb 11 they told me "you just need to adjust the lamp with your hand." The photos clearly showed this was an impossible and unreasonable solution. No action from them. Several emails exchanged. To my April 1 email they replied "As a resolution, we’d like to offer you a 30% partial refund for the affected light. This way, you can keep and use the light at a discounted price while avoiding the hassle of returning it." Since a crooked wall mounted picture light is useless, I declined, and asked for a shipping label to return the product for a full refund. They instructed me to return the item to an address in Bulgaria for refund and in the email included the statement, "Please note that, as per our return policy, we can only issue a return label if the product is broken, damaged, or incorrect." On April 8 and 18 I requested a return label, which they did not send. I was not paying the $30 shipping cost from Canada to Bulgaria for a refund I could not trust I would receive in full. On April 18 they replied. "We’ve provided all the necessary information and outlined the available options. At this stage, we are unable to offer a refund or cover the return shipping cost under the circumstances described." A clear violation of their return policy. No evidence they intended to accept responsibility for sending a defective product.

Delivery (from China) took 2 weeks.
Received regular email updates on progress and could see the Tracking.
Quality OK but not as good as I had expected for the price.
But the lights do work as described.

I purchased chandelier lights from them, specifying the colour I want. They sent the wrong colour, so I sent it back requesting for a refund. It has since been over 3 months, John Smith answered, but afterward gave me the run around. Do not purchase from them, they are scammers at the best.

My past experience of insurers is less than good. Then I bought a policy from Staysure and had to make a claim which was settled promptly.
How refreshing to find such service.

I order a light that was around £200 from their website around 3 weeks ago. I kept emailing John Smith asking for a delivery update. He kept saying the courier could not find my address. Then finally got a reply saying that it was royal mail delivering the item. After reading other reviews I am not hopeful the product will be any good when it arrives. Definitely spend your money elsewhere

Dropshipping crap products for high prices = scam. I wish the owners of such a 'business' nothing but pure misery. I hope they cannot sleep at night.

Solar Energy Lighting are a scam company, coupled to all of there advertising which is totally false. I bought a solar lamp on 4th January 2025 it eventually arrived as it was a typical outside lighting unit. We were pleased with the unit so we ordered another on 2nd March, they took the payment on my Barclaycard and provided me with an order acknowledgement, but since then they have totally disappeared. The do send out a standard emails to anyone, but now you can now see its a scam.