Soho66 Anmeldelser 

2 183
•
TrustScore 5 av 5

4,9

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Great service and technical help on setting up when needed. Save yourself hundreds a year and go with soho66 as you don't need to pay thousands for set up and equipment as you pretty well pug into ne... Vis mer

Vurdert til 5 av 5 stjerner

Hello from Sweden! Thank you so so much for great fast support over the phone. First time l met a big international company from Europe that helping you create american and europe phone number for bus... Vis mer

Vurdert til 5 av 5 stjerner

Every time I telephone & speak to technical help at Soho66 regarding a problem or a change to my details I do not have to wait very long before someone from the technical team answers & in short... Vis mer

Vurdert til 5 av 5 stjerner

We entered this transfer of our existing line with a non standard site here. We did not have the technical ability to get our end of the equipment working. but BUT with your superb customer support e... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Telefon- og internettjenester
  2. også i
  3. Fakstjeneste
  4. Telekommunikasjonsentreprenør
  5. Teleselskap

Skrevet av virksomheten

Soho66 is a multi-award winning provider of VoIP telephony services to around 40,000 business customers. The platform includes more than a dozen business grade calling features as standard, free and inclusive with any subscription. Premium business-grade features are also available, for example Call Recording (£4.99pm), IVR (£4.99pm) and Virtual Receptionist (£26.99pm). At just £4.99 per month for a telephone number, Soho66 offers an exciting and smarter alternative to traditional PBX and telecom systems.

Soho66

Skrevet av virksomheten

Reliable
With 99.9% Service Availability over the last Year, Soho66 provide an exceptionally stable VoIP platform
Innovative
Soho66 work to constantly surprise their customers with improvements to their service and new additions to their platform
UK Technical Support
Soho66 have a friendly, highly trained technical support team based in the North East who are at hand to deal with any queries or comments

Kontaktopplysninger

4,9

Enestående

TrustScore 5 av 5

2k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 100 % av de negative anmeldelsene sine

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,9

Alle anmeldelser

(2 183)

79 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Great to do business with

Just wanted to share my exceptional experience with Mathew from Soho66, who provided outstanding service with setting up my VOIP phoneline. From the start, Mathew took the time to understand my concerns and walked me through the entire process with clarity and ease. His guidance in setting up my account, offering a selection of numbers, and configuring the system made everything remarkably straightforward.

I rarely write reviews, but Mathew's professionalism and patience compelled me to share my experience. With years of familiarity with platforms like Teams and Zoom, I was particularly impressed by the superior video streaming quality offered by Soho66—no lag and exceptional clarity, surpassing those other platforms.

Mathew, your expertise and dedication truly make you a valuable asset. Thank you for your exceptional service and for making this experience so seamless and positive. Keep up the fantastic work!

9. juni 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Soho66

Hi Jamil, thank you so much for taking the time to leave us a 5-star rating! We’ll make sure we pass your kind words along to Matthew, who we know will be delighted to read your comment!

Vurdert til 5 av 5 stjerner

Extremely helpful on first contact

Extremely helpful on first contact. Don't be put off by the slightly old-fashioned looking Web site. These guys have been great for us as we moved away from Skype. They were quick to reply when we first got in contact, and helpful all along the way, despite my own error in porting our business phone number to them. Great prices too. We're delighted we chose them.

7. april 2025
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Svar fra Soho66

Hi Steve, we are incredibly grateful that you took the time out to leave us a 5-Star review! If you ever need any further assistance please do not hesitate to get in touch!

Vurdert til 1 av 5 stjerner

Have constant phonecalls with nobody t…

Have consstant phonecalls with nobody t the other end. Phones don't work in the various positions and nobody to help Say they are a host company. Need someone to come and explain and set it up properly

I did however have brilliant help always on the phone every time I rang and sympathetic but without the help I need I'm stuck.

I belie the system is great maybe if set up properly

6. mars 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Soho66

Hi Hannah,

Thank you for your review.

You've been using our service for 18 months, and during that time, we’ve discussed the same recurring issue on multiple occasions. Each time, our team has thoroughly investigated the matter, and the conclusion remains the same: the issue appears to stem from either your VoIP hardware or your internal network, not our platform.

You’ve reported that the device produces audio at random intervals. We’ve carefully reviewed the call logs and traffic at the reported times, and in every case, there is no evidence of any corresponding calls or activity through our system. Your itemised call logs confirm that no calls are being processed via our network during those periods.

It's also important to note that the device you're using was not supplied by us. Based on the information available, it’s likely that a local setting or programmed feature on the device — such as an alarm, internal prompt or the battery depleting — is triggering the audio you're hearing.

We completely understand that this may be difficult to troubleshoot on your own. However, as we’ve explained previously, we do not provide on-site support, and further phone-based assistance from us won’t be able to resolve a third-party hardware or network configuration issue.

That said, we’re more than happy to liaise directly with your VoIP device supplier if needed to help identify a solution.

We hope you’ll consider revisiting your review. We've dedicated considerable time to investigating this with you and have done everything within our scope to assist. Unfortunately, the root of the issue lies beyond our control.

Kind regards,

SOHO66 Support Team

Vurdert til 5 av 5 stjerner

Great Support Service

Support and speed of resolution second to none - Matthew and the team were great at ensuring our issue was rectified quick;y

2. juni 2025
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Svar fra Soho66

Hi Cheryl, thank you for taking the time to write a review! We are very pleased you were happy with our service and products!

Vurdert til 5 av 5 stjerner

Helped me out in a difficult sequence…

Helped me out in a difficult sequence of events after i moved house and changed accounts

2. juni 2025
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Svar fra Soho66

Hi Chris, we are incredibly grateful that you took the time out to leave us a 5-Star review!

Vurdert til 5 av 5 stjerner

Excellent customer service.

I was able to get all the information that I needed as a potential customer. Any questions were answered immediately. I have been very happy with the service and would have no hesitation in recommending their services.

24. mars 2025
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Svar fra Soho66

Hi John, we are incredibly grateful that you took the time out to leave us a 5-Star review! If you ever need any further assistance please do not hesitate to get in touch!

Vurdert til 5 av 5 stjerner

Mathew was exceptionally helpful and…

Mathew was exceptionally helpful and professional. He supported me with a complex enquiry and approached the situation with kindness, patience, and an open mind. I truly appreciate his effort in resolving the issue—thank you!

23. mai 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Soho66

Hi, thank you so much for taking the time to leave us a 5-star rating! We’ll make sure we pass your kind words along to Matthew, who we know will be delighted to read your comment!

Vurdert til 5 av 5 stjerner

Helped me port my number

They helped me port my telephone number and were very good about responding to my emails. Thank you.

8. mars 2025
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Svar fra Soho66

Hi Leigh, thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!

Vurdert til 5 av 5 stjerner

Fantastic support from Matthew

Fantastic support from Matthew, really pleased with the service!

16. mai 2025
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Svar fra Soho66

Hi, thank you so much for taking the time to leave us a 5-star rating! We’ll make sure we pass your kind words along to Matthew, who we know will be delighted to read your comment!

Vurdert til 5 av 5 stjerner

Trooli installation

The company provided what they said they would at the time they said and for the price agreed

17. mars 2025
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Svar fra Soho66

Hi Roger, thank you for taking the time to provide a review! Your opinion is valued greatly and it helps us maintain an excellent standard of service to all of our customers!

Vurdert til 5 av 5 stjerner

TOP CLASS and EXCELLENT VALUE for MONEY

Prompt, professional service. User guides clear and easy to follow.
We had specific problem with another 3rd party supplier and the Soho66 team went out of their way (especially Matthew) to resolve the problem.
If only all online suppliers were as efficient and effective as Soho66 - the world will be a better place.

7. mai 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Soho66

Hi Liz, thank you so much for taking the time to leave us a 5-star rating! We’ll make sure we pass your kind words along to Matthew, who we know will be delighted to read your comment!

Vurdert til 5 av 5 stjerner

Best Prices and Best Experience

WOW! It’s rare these days to find a company that genuinely takes the time to help without making you feel like you’re asking too much. Thank you, Matthew, for your kind help setting everything up. It was a seamless experience. Appreciate 100% how much you care about your customers.

14. mai 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Soho66

Hi Syed, thank you so much for taking the time to leave us a 5-star rating! We’ll make sure we pass your kind words along to Matthew, who we know will be delighted to read your comment!

Vurdert til 1 av 5 stjerner

Very bad experience!

25. februar 2025
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Svar fra Soho66

Thank you for your feedback. We're sorry to hear that you had a negative experience.

As part of our commitment to providing secure and reliable telecom services, we carry out routine internal checks on all new orders. Unfortunately, your order did not meet the necessary criteria, and we were therefore unable to proceed with activation, to use our telecommunication services. A full refund was issued immediately.

We appreciate your understanding, and we’re happy to discuss the matter further if you’d like more information. Please feel free to reach out to us directly.

Thank you

SOHO66 Support Team

Vurdert til 5 av 5 stjerner

Customer service at its best!!

I have contacted Soho66 several times over the past 2 weeks speaking to Reece and Matthew on the sales side and later with Blain about setting up the phone.
Reece talked me through the final setup this morning and the help and advice that I have been given throughout has been exemplary, at no point was I treated as being stupid and each of them had the time and patience to go beyond my expectation to explain what was needed to ensure the system was left fully working.
With staff of this calibre this company is a showpiece of how customer service should be, well done to you all.

24. april 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Soho66

Hi Colin, thank you so much for your 5-star review and glowing endorsement! We will share this with the team to let them know to keep up the amazing work!

Vurdert til 5 av 5 stjerner

Quick response

Quick response, fast setup help. Job done.

29. januar 2025
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Svar fra Soho66

Hi Michael, thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!

Vurdert til 5 av 5 stjerner

Thank you Matthew and Reece

Thank you Matthew and Reece, you guys were extremely helpful not only with info, but also with the setup of the products. Thank you for your patience and guidance.
We will recommend you to everybody, great company with focus on putting the client first.
You guys deserve more than the 5 stars, thank you again.

11. mars 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Soho66

Hi Soria, thank you so much for taking the time to leave us a 5-star rating! We’ll make sure we pass your kind words along to Matthew & Reece, who we know will be delighted to read your comment!

Vurdert til 5 av 5 stjerner

OUTSTANDING TECHNICAL SUPPORT

This is not the first Five Star review that I've written for Soho 66.

I'm still learning the ropes with the VoIP telephony, and have to remind Technical Support that they're effectively dealing with a Muppet 🤪

No matter, I've had to call upon Soho 66 several times over recent weeks, and far from criticising my stupidity, they've replied to emails promptly, called me back when they promised to, and delivered professional, courteous, expert, and helpful advice to me in a language even I can understand!

My particular thanks to Matthew and Reece for their kind support. Both men are a asset to Soho 66.

Thank you.

Sincerely.

Mr Thicky

27. februar 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Soho66

Hi Richard, thank you so much for taking the time to leave us a 5-star rating! We’ll make sure we pass your kind words along to Matthew & Reece, who we know will be delighted to read your comment!

Vurdert til 5 av 5 stjerner

Great Customer Service

I needed a VoiP solution and after researching multiple options online, I decided to get in touch with Soho66. The communication and onboarding was simple and easy. Guys are easy to reach via email and phone. I have been using the service for about 2 months now and so far it's been good.

Thank you Soho66

17. desember 2024
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Svar fra Soho66

Hi Janis, thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!

Vurdert til 5 av 5 stjerner

Absolutely Brilliant!

Absolutely brilliant! We were looking to get a VOIP system but had no idea where to start. We bought a load of VOIP phones and didn't know how to get them going but then Matthew and Reece gave a great personal service and got everything EXACTLY how we wanted it. I would thoroughly recommend Soho66, for us, there is nowhere else to go for this!

Tyrone, Lenguax, UK

6. februar 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Soho66

Hi Tyrone, thank you so much for your 5-star review and glowing endorsement! We will share this with the team to let them know to keep up the amazing work!

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