Great service and technical help on setting up when needed. Save yourself hundreds a year and go with soho66 as you don't need to pay thousands for set up and equipment as you pretty well pug into ne... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Hello from Sweden! Thank you so so much for great fast support over the phone. First time l met a big international company from Europe that helping you create american and europe phone number for bus... Vis mer
Every time I telephone & speak to technical help at Soho66 regarding a problem or a change to my details I do not have to wait very long before someone from the technical team answers & in short... Vis mer
We entered this transfer of our existing line with a non standard site here. We did not have the technical ability to get our end of the equipment working. but BUT with your superb customer support e... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Soho66 is a multi-award winning provider of VoIP telephony services to around 40,000 business customers. The platform includes more than a dozen business grade calling features as standard, free and inclusive with any subscription. Premium business-grade features are also available, for example Call Recording (£4.99pm), IVR (£4.99pm) and Virtual Receptionist (£26.99pm). At just £4.99 per month for a telephone number, Soho66 offers an exciting and smarter alternative to traditional PBX and telecom systems.
Soho66
Skrevet av virksomheten
- Reliable
- With 99.9% Service Availability over the last Year, Soho66 provide an exceptionally stable VoIP platform
- Innovative
- Soho66 work to constantly surprise their customers with improvements to their service and new additions to their platform
- UK Technical Support
- Soho66 have a friendly, highly trained technical support team based in the North East who are at hand to deal with any queries or comments
Kontaktopplysninger
Silksworth House Stables, Warden Law Lane, Sunderland, SR3 2PD, Sunderland, Storbritannia
- 03333 443 443
- trustpilot@soho66.co.uk
- soho66.co.uk
4,9
Enestående
2k anmeldelser
Ber kundene om å skrive anmeldelser
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Har svart på 100 % av de negative anmeldelsene sine
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Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Since 2010: Great Service. Great Reliability.
Since 2010: Great Service. Great Reliability.
I just realised I have been a Soho66 customer since August 2010. They have been great! The team are always accessible and helpful. The service reliable and competitively priced. I've looked at some of the competitors here and there but they can't complete. Thank you Soho66 Team!! It's great being with you guys.
5. november 2024
Anmeldelse skrevet uten oppfordring
Svar fra Soho66
Hi Mark, we are incredibly grateful that you took the time out to leave us a 5-Star review - it's much appreciated! Thank you for supporting our business, for 14 years! It truly means a lot to our team!
Excellent service
Excellent service, easy to use, easy to set up the account and hardware and real people answer the phone! A rare occurrence these days. Very pleased with the service.
4. september 2024
Svar fra Soho66
Hi David, thank you so much for your 5-star review and glowing endorsement! We will share this with the team to let them know to keep up the amazing work!
easy to set up
easy to set up, a couple of questions I had were dealt with very promptly with explanations.
would recommend
21. august 2024
Svar fra Soho66
Hi Andy, thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work!
Absolute rubbish
Absolute rubbish, what a waste of my hard earned money. Regretted ever coming across this site and will never recommend soho to anyone.
6. august 2024
Svar fra Soho66
Thank you for sharing your feedback. We're truly sorry to hear that you were dissatisfied with your experience and regret that you feel your money was wasted.
We understand your frustration. However, we are disappointed that we weren’t given the chance to address any concerns before you cancelled. As we did not receive any communication from you during your time with us, it’s difficult for us to know what went wrong, but we would genuinely appreciate the opportunity to learn more. Our support team is always here to help, and we strive to provide a service that meets our customers' needs.
Please don’t hesitate to reach out if you'd like to discuss your experience further or if there’s anything specific we could have done better. Your feedback is important to us, and we're always looking for ways to improve.
Great customer service
It turned out that I didn't require the service of Soho66 in the end, but I can't fault their customer service. Every time I spoke with them, they were quick to answer & extremely helpful, I would highly recommend them..
2. august 2024
Svar fra Soho66
Hi Jane, we are incredibly grateful that you took the time out to leave us a 5-Star review!
Brilliant customer service
After a small issue, I emailed the support team and they resolved the problem very quickly with no fuss. Absolutely brilliant!
3. oktober 2024
Anmeldelse skrevet uten oppfordring
Svar fra Soho66
Hi Cassie, we are incredibly grateful that you took the time out to leave us a 5-Star review!
Soho66
Soho66 provide a great product and superb customer service. Matthew was incredibly helpful and communicative - quickly solving and explaining our issue.
1. oktober 2024
Anmeldelse skrevet uten oppfordring
Svar fra Soho66
Hi, thank you so much for taking the time to leave us a 5-star rating! We’ll make sure we pass your kind words along to Matthew, who we know will be delighted to read your comment!
Call quality poor
Everything great (no technical/equipment/pricing/support/etc issues), but the call quality is poor.
The frequency response is bad; the line sounds low bit rate. I'm using a Yealink basestation and handsets, which are relatively cheap, but I know someone who prefers them to Gigaset. DECT landline to Yealink is poor. Landline to landline is a little better. Mobile to mobile is much better. Is this Soho66's problem? I have no idea, and the same test tomorrow could be different. My internet connection is good, at 48 down/10 up.
20. september 2024
Anmeldelse skrevet uten oppfordring
Svar fra Soho66
Hi,
Thank you for your 4-star review and for sharing your detailed feedback with us! We’re really pleased to hear that you’ve found our service great overall and haven’t encountered any issues with technical support, equipment, pricing, or other areas.
Regarding the call quality, we truly appreciate your insights. It’s important to us that our customers experience clear, consistent communication, and we understand how frustrating poor call quality can be. While your Yealink base station and handsets are popular and reliable options, there are a number of factors that can impact call quality, including DECT handset models, network configurations, and sometimes even external factors.
It’s great to hear your internet connection is stable, as a strong connection is crucial to maintaining high call quality. We'd be more than happy to take a closer look at your setup or offer recommendations to ensure you’re getting the best possible performance. If you’d like, our support team can also run diagnostics to help pinpoint any potential issues.
Please don’t hesitate to reach out to us at 03333 443 443. We’d love to assist you further and improve your experience!
Thank you again for your feedback and for choosing Soho66. We’re here to help!
Really Helpful
I had a technical issue and Matthew sorted it straight away - really helpful, thanks very much Soho66
12. september 2024
Anmeldelse skrevet uten oppfordring
Svar fra Soho66
Hi Rachel, thank you so much for taking the time to leave us a 5-star rating! We’ll make sure we pass your kind words along to Matthew, who we know will be delighted to read your comment!
Excellent service
Excellent service. Quick and efficient with Matthews help
11. september 2024
Anmeldelse skrevet uten oppfordring
Svar fra Soho66
Hi, thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!
Great service from Soho66
Great service from Soho66. Through my own fault, my virtual phone number service had lapsed. Within 3 emails between myself and Matthew, this was fully resolved and my service re-established. It's rare to get that sort of customer service these days, and I'm thankful for it.
10. september 2024
Anmeldelse skrevet uten oppfordring
Svar fra Soho66
Hi Dave, thank you so much for taking the time to leave us a 5-star rating! We’ll make sure we pass your kind words along to Matthew, who we know will be delighted to read your comment!
The smart option for start-ups and SME’s.
I found Soho66 4 years ago when I was setting up a company and needed a Voip phone. Since then I have used them for a second company.
The are efficient, knowledgeable, and easy to work with. When I need advice or help, the tech team is easy to talk to, offer great solutions, and make sure that I have what I need at that moment in time for my business. The systems are also such that as the company grows, I have enough additional options to add to my package that I don’t need to look at alternative services.
They really are the smart option for start-ups and SME’s.
9. september 2024
Anmeldelse skrevet uten oppfordring
Svar fra Soho66
Hi, we are incredibly grateful that you took the time out to leave us a 5-Star review - it's much appreciated! Thank you for supporting our business, for 4 years, it truly means a lot to our team!
I had a few technical queries after…
I had a few technical queries after installation which the (very) helpful and knowledgeable support staff answered very quickly.
These items were:-
1) I could not phone my own number from outside
2) when using the new phone to dial out, it did not come up with my phone number
3) It wasnot obvious where to block unwanted incoming calls
4. juni 2024
Svar fra Soho66
Hi David, thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!
Amazing Service from Matthew
Amazing Service from Matthew!
Thank you so much to Matthew who was so lovely and patient with me when I was having issues with wanting to make multiple changes. Don't come across many people like this anymore and a credit to the Soho66 team!
14. august 2024
Anmeldelse skrevet uten oppfordring
Svar fra Soho66
Hi Eleanor, thank you so much for taking the time to leave us a 5-star rating! We’ll make sure we pass your kind words along to Matthew, who we know will be delighted to read your comment!
Matthew in Soho66 Customer Service
Matthew in Soho66 Customer Service Team has been brilliant today, I had a complex issue changing settings on my account and he had if solved in 30 minutes.
I found Soho66 when my landline changed for fibre and decided to port my landline to a better provider than BT. I read up on Soho66 and decided to try them out. I very much doubt I'd move from them now , brilliant service, great prices. I'm really really happy with them.
9. august 2024
Anmeldelse skrevet uten oppfordring
Svar fra Soho66
Hi Ian, thank you so much for your 5-star review and glowing endorsement! We will share this with the team to let them know to keep up the amazing work!
10 Year Review
The teams at Soho are exceptionally good and even the most complicated of issues. Been using them for circa 10 years now. An easy recommendation for me to make for your business comms. Dedicated, Professional and Follow things through to the end.
7. august 2024
Anmeldelse skrevet uten oppfordring
Svar fra Soho66
Hi John, we are incredibly grateful that you took the time out to leave us a 5-Star review! Thank you for supporting our business, it truly means a lot to our team!
I had a query with a credit note from Soho66…
I had a query with our monthly Soho66 invoice, due to a change in which payments are made.
I telephoned the customer number, given three options, number three for finances. I got through straightaway and spoke to Matthew, he explained everything clearly and precisely, everything done & dusted in-less than 10 minutes.
Great Company & Great Staff, I could not fault their service.
1. august 2024
Anmeldelse skrevet uten oppfordring
Svar fra Soho66
Hi Chris, thank you so much for taking the time to leave us a 5-star rating! We’ll make sure we pass your kind words along to Matthew, who we know will be delighted to read your comment!
Customer Service
Customer Service - excellence
We have been a customer for as long as I can remember and no question or query is ever treated as being silly. Matthew helped today and was very responsive. I would highly recommend the service.
31. juli 2024
Anmeldelse skrevet uten oppfordring
Svar fra Soho66
Hi, thank you so much for taking the time to leave us a 5-star rating! We’ll make sure we pass your kind words along to Matthew, who we know will be delighted to read your comment!
GREAT SERVICE
This company just cant do enough for you, always fast to respond always happy to help with your questions and tech issues I am so happy I joined, thanks Soh066
30. juli 2024
Anmeldelse skrevet uten oppfordring
Svar fra Soho66
Hi Desmond, we are incredibly grateful that you took the time out to leave us a 5-Star review! If you ever need any further assistance please do not hesitate to get in touch!
Great service
The service and support from soho66 has been fantastic. Matt and Rees on the tech support line have both been great.
30. juli 2024
Anmeldelse skrevet uten oppfordring
Svar fra Soho66
Hi Hamish, we are so grateful for your 5-star review! Thanks for sharing your rating with us and the community!
Dette er Trustpilot
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