Very happy with service in store. Staff are very friendly and welcoming. They are very informed about your range of sofas. This is why we always recommend & come back to your shop. Customer service v... Vis mer
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Beliggenhet
Bytt filialUnit 1D, Fife Central Retail Park, KY2 6QL Kirkcaldy, GB
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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The initial visit to the shop went well, I thought. I decided to take 0%finance so that was submitted. I did as I was instructed and submitted identity verification as soon as I got home. I wa... Vis mer
Selskapet har svart
Great service from the team member, Shirley. She discussed what we needed and gave us an option that was perfect for the space and our lifestyle. One which we would not have looked at had she not ment... Vis mer
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Environment was first class, felt relaxed and anything but pressured throughout my experience. Daniela was friendly and listened to our needs and my partner also felt the same. Such a chilled out team... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Kontaktopplysninger
Unit 1D, Fife Central Retail Park, KY2 6QL, Kirkcaldy, Storbritannia
4,9
Enestående
3k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Great experience
Very good open spaced layout in the shop we visited. ( Kirkcaldy Fife). Assistant was very helpful and knowledgeable.
16. september 2026
Svar fra Sofology - Kirkcaldy
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Fantastic service in store
Very happy with service in store. Staff are very friendly and welcoming. They are very informed about your range of sofas. This is why we always recommend & come back to your shop. Customer service very quick to respond & update me on delivery
12. september 2026
Svar fra Sofology - Kirkcaldy
Thank you for choosing us every time Liz
Brian was the assistant we spoke to…
Brian was the assistant we spoke to about the sofa we(the wife) wanted,he was very polite,easy to talk to and have a laugh with,told us everything about the sofa and explained everything clearly
13. september 2026
Svar fra Sofology - Kirkcaldy
Hi there, thank you for your review. Another great review for Brian, we will make sure to pass this on! Have a nice day.
The assistant that helped me and…
The assistant that helped me and showed me different sofa beds and how they open out
11. september 2026
Svar fra Sofology - Kirkcaldy
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Great service!
Great service from the team member, Shirley. She discussed what we needed and gave us an option that was perfect for the space and our lifestyle. One which we would not have looked at had she not mentioned it. Looking forward to our new sofa arriving.
11. september 2026
Svar fra Sofology - Kirkcaldy
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Very efficient in terms of the in store…
Very efficient in terms of the in store order service. Unfortunately I cannot remember the lady’s name who served us, but she was very knowledgeable and very helpful.
23. august 2026
Svar fra Sofology - Kirkcaldy
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Daniela has been so helpful ! Date roughly about 6 or 8 weeks ago
Very attentive staff pleasant and truly want to help you patient and most of all knowledgeable about what they are selling made the whole experience pleasant we will be receiving our sofa next week and up until now Daniela there has been great communication
30. august 2026
Svar fra Sofology - Kirkcaldy
Hi there, thanks for taking the time to leave a 5-star review, it's great to hear feedback like this!
Experience was great
Experience was great, was in store a couple of times before ordering and staff couldn't have been more helpful! Highly recommend
6. september 2026
Svar fra Sofology - Kirkcaldy
Thanks for this fabulous review. We appreciate you sharing it with others!
Svar fra Sofology - Kirkcaldy
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Svar fra Sofology - Kirkcaldy
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Great customer service blair was so…
Great customer service blair was so helpfull and talked everything through was great
31. august 2026
Svar fra Sofology - Kirkcaldy
Hi there, thank you for your review. Another great review for blair, we will make sure to pass this on! Have a nice day.
The salesperson (Alison) was both…
The salesperson (Alison) was both friendly and knowledgeable. She quickly responded to my questions, and helped me with my purchase. One point of disappointment however was the information that Sofology do not uplift my old sofa when my purchase arrives? A questionaire I completed did indicate this was under review? I am unable to phone the branch. Option 3 states "sorry, application failed", so I couldn't contact Kircaldy branch to answer queries.
29. august 2026
Svar fra Sofology - Kirkcaldy
Thanks so much for your lovely feedback about Alison! 😊 We’re sorry for any disappointment. Unfortunately, we don’t currently offer a service to uplift or dispose of customers’ existing sofas when their new furniture is delivered. We’re also sorry to hear you had difficulty getting through to the Kirkcaldy store. We’ll make sure your feedback is passed on to the relevant team.
Environment was first class
Environment was first class, felt relaxed and anything but pressured throughout my experience. Daniela was friendly and listened to our needs and my partner also felt the same. Such a chilled out team that set a good environment and delighted with my purchase and after care options
30. august 2026
Svar fra Sofology - Kirkcaldy
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Great customer service when buying a…
Great customer service when buying a sofa at my local sofology. They spent time explaining different options I had.
27. august 2026
Svar fra Sofology - Kirkcaldy
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Had really good service got exactly…
Had really good service got exactly what we saw on line , very helpful staff
23. august 2026
Svar fra Sofology - Kirkcaldy
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Excellent service
Charlie and Shirley guide us in the right direction to make a Good choice Well done to you Both
16. august 2026
Svar fra Sofology - Kirkcaldy
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Colleague review
Colleague very pleasant. Also she new what material would best suit my needs with having pets.
16. august 2026
Svar fra Sofology - Kirkcaldy
Thank you for choosing Sofology!
Excellent experience
From start to finish, Shirley from the Kirkcaldy store was excellent. Very helpful, extremely professional and not pushy in any way. The quality of the suite we chose is excellent.
12. august 2026
Svar fra Sofology - Kirkcaldy
Hi there, thank you for your review. Another great review for Shirley, we will make sure to pass this on! Have a nice day.
Svar fra Sofology - Kirkcaldy
Hi there, thank you for taking the time to leave a 5-star review!😊
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