Very happy with service in store. Staff are very friendly and welcoming. They are very informed about your range of sofas. This is why we always recommend & come back to your shop. Customer service v... Vis mer
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Beliggenhet
Bytt filialUnit 1D, Fife Central Retail Park, KY2 6QL Kirkcaldy, GB
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Environment was first class, felt relaxed and anything but pressured throughout my experience. Daniela was friendly and listened to our needs and my partner also felt the same. Such a chilled out team... Vis mer
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Great service from the team member, Shirley. She discussed what we needed and gave us an option that was perfect for the space and our lifestyle. One which we would not have looked at had she not ment... Vis mer
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The initial visit to the shop went well, I thought. I decided to take 0%finance so that was submitted. I did as I was instructed and submitted identity verification as soon as I got home. I wa... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Kontaktopplysninger
Unit 1D, Fife Central Retail Park, KY2 6QL, Kirkcaldy, Storbritannia
4,9
Enestående
3k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Svar fra Sofology - Kirkcaldy
Hi there, thank you for taking the time to leave a 5-star review!😊
Staff member very helpful
3. august 2026
Svar fra Sofology - Kirkcaldy
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Svar fra Sofology - Kirkcaldy
Thanks for this fabulous review. We appreciate you sharing it with others!
I was going to go to several other sofa…
I was going to go to several other sofa stores,
But the level of attention to detail by Shirley was as if she already knew what sofa I wanted.
I bought a beautiful sofa thanks to Shirley, I never needed to visit any other sofa stores.
2. august 2026
Svar fra Sofology - Kirkcaldy
Thanks for this fabulous review. We appreciate you sharing it with others!
Svar fra Sofology - Kirkcaldy
Hi there, thank you for your review. Another great review for Danielle, we will make sure to pass this on! Have a nice day.
Svar fra Sofology - Kirkcaldy
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Not being rushed to choose and had a…
Not being rushed to choose and had a very friendly and helpful chat with your salesperson
28. juli 2026
Svar fra Sofology - Kirkcaldy
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Svar fra Sofology - Kirkcaldy
Hi there, thank you for your review. Another great review for Lawrence, we will make sure to pass this on! Have a nice day.
Chose sofa
Chose sofa, put down deposit, refused finance, they kept deposit for a week ,will not be back.
26. juli 2026
Svar fra Sofology - Kirkcaldy
Thank you for taking the time to share your feedback with us. We're truly sorry to hear about your experience. If there’s anything we can assist you with, please don’t hesitate to email us at social.media.complaints@sofology.co.uk with your order details and we'll be happy to help.
We have enjoyed great service on all of…
We have enjoyed great service on all of our research visits and when it came to purchase time we couldn’t have been looked after any better than Shirley who took us through step by step
26. juli 2026
Svar fra Sofology - Kirkcaldy
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Very helpful looking forward to my new…
Very helpful looking forward to my new suite the members of staff was excellent so nice not pushy.
19. juli 2026
Svar fra Sofology - Kirkcaldy
Hi there, thanks for taking the time to leave a 5-star review, it's great to hear feedback like this!
Svar fra Sofology - Kirkcaldy
Thanks for this fabulous review. We appreciate you sharing it with others!
It was an excellent time Charlie from…
It was an excellent time Charlie from the Kirkcaldy store was great highly recommended her xx
17. juli 2026
Svar fra Sofology - Kirkcaldy
Hi there, thank you for your review. Another great review for Charlie, we will make sure to pass this on! Have a nice day.
Svar fra Sofology - Kirkcaldy
Thanks for this fabulous review. We appreciate you sharing it with others!
Friendly professional and patient …
Friendly professional and patient with me. Explained everything and options available. Excellent service
2. juli 2026
Svar fra Sofology - Kirkcaldy
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Good service in the shop.
Service was good but frustrated at how long it takes to get delivered.
20. juni 2026
Svar fra Sofology - Kirkcaldy
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Fab experience buying our new sofa
10. juni 2026
Svar fra Sofology - Kirkcaldy
Thank you for awarding us 5 stars!
Excellent service, beautiful suite, outstanding!
Customer service on day of purchase was excellent. Shirley made sure I was well looked after, taking time to cover all aspects/ concerns, such as design, measurements and fit. All options discussed until I was confident in my purchase. She went beyond being a sales person, ensuring I was listened to. Suite was delivered within time slot and delivery drivers were excellent. All in all, after a very bad experience with another retailer, from sale to delivery this went without a hitch!
28. mars 2026
Svar fra Sofology - Kirkcaldy
This is an amazing review Karen, thank you for sharing :-)
the salesperson was knowledgable on the…
the salesperson was knowledgable on the item that I was interested in
9. juni 2026
Svar fra Sofology - Kirkcaldy
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology!
Svar fra Sofology - Kirkcaldy
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.