Love the company, been buying from snushaven for about a month now and it’s a game changer. I recently got into higher mil snus and being able to order them in bulk is really helpful. Overall love the... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
the price (which was mine main concern) was reasonable according to the average price in my country. I'm from Italy and The delivery took only 5 days. The product was perfect (it was 5 cans of siberia... Vis mer
Never received my order after numerous complaints via email and instagram seems they don’t want to sort the problem
Terrible experience, placed an order for some snus and a t-shirt, the t-shirt didn't ever arrive. Finally got a reply from support saying it would take another 14 days. I placed the order on the 1... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
We are a UK based nicotine pouch distributor, we strive to create the best customer experience every time.
Kontaktopplysninger
Storbritannia
- Reuben@snushaven.co.uk
- snushaven.com
Har svart på 5 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Never received my order after numerous…
Never received my order after numerous complaints via email and instagram seems they don’t want to sort the problem
I only got half my order last time and…
I only got half my order last time and they were all the wrong flavor so I might’ve got the wrong order
Very good online snus store
Very good online snus store, I have been buying from it for like 3 months. Good customer service, fast shipping, cheap items.
Experience
Love the company, been buying from snushaven for about a month now and it’s a game changer. I recently got into higher mil snus and being able to order them in bulk is really helpful. Overall love the company and the quality of product they have, can’t wait to order again soon as my stock is running low.
No response from support
I placed an order from Snushaven through TikTok on 30 march 2026, but I did not receive my package. I contacted support but did not get a response. Very disappointed with the service.
Perfect
On time to the US, great quality pouches, and sent a free mystery can as well. Will order again fs
Good time (4 day shipping uk) and 3…
Good time (4 day shipping uk) and 3 free pots with first order. Great
Amazing service
Amazing service, any problems they sort it out, fast delivery and on time
cancelled my expensive order 5 months…
cancelled my expensive order 5 months ago and they still refuse to give me my refund and customer service has started ghosting me. terrible company
its been almost a month since i ordered…
its been almost a month since i ordered 130$ with shipping and i haven’t received an update and when i reached out for customer support they did not help
the price (which was mine main concern)…
the price (which was mine main concern) was reasonable according to the average price in my country. I'm from Italy and The delivery took only 5 days. The product was perfect (it was 5 cans of siberia). I would say that snusheaven it's worth it expecially if you make use of the special offers.
Great
Honestly it took 5 days to get my tubs . Everthing is good and in perfect condition and 5 days of shipping to the US is amazing . And Kopan did great with the Haven Grape Cola . Snushaven is the Goat and I’m already ordering more. This is also my 4th order .
I didn’t get my package after waiting…
I didn’t get my package after waiting three months and I still haven’t received my package but customer service was really good
It’s been 2 months since I ordered and…
It’s been 2 months since I ordered and still haven’t received it
Slow customer support
Slow customer support, no reply from instagram, email, website chat
Lees dit !
Het pakket is snel bezorgd binnen 3 dagen , ook kreeg ik updates van wat er met het pakket gebeurt. Mijn snus is ook helemaal in goede conditie aangekomen
I ordered like 2 months ago and wait a…
I ordered like 2 months ago and wait a while for my package then I saw it got sent back , so I texted them and it took like 2 weeks for them to respond and they finally sent it back and I finally got my package after like 2 -3 months and not all the snus I ordered were in the package, pls get in contact with me to send me the missing snus that was not in my package. Thank you
I ordered 4 packs of some snus and they…
I ordered 4 packs of some snus and they did not deliver and its been 3 weeks i talked to a support team member who said they would refund my order in no more than 10 days well its been well over that this company is msotly a scam
I received my order #28162 6th…
I received my order #28162 6th December, but it turned out to be open. Only two items from the entire order were delivered, the rest are missing. The Royal Mail photo shows that the parcel was opened before it was received. Support doesn’t answer me.
I ordered around a month ago and it…
I ordered around a month ago and it said my order was returned back to the sender, I tried to contact customer support and no answer. I spent almost $70 to receive nothing. Hoping for a reshipment.
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