Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Snug has been very supportive, very good communication and always doing their best. My partner and I have recently been approved for a place we now call home and it’s all thanks to Snug. I would defin... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

Absolutely dreadful platform for residential rental applications. Kept coming up with an error that my address history was incorrect ("Incomplete information: must match format "date""), even though I... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

The snug app would be the worst application app we’ve come across. Almost impossible to upload files without having to attempt multiple times. Requiring 100 points and having Drivers License, Medica... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Snug has honestly made the whole rental application process feel smoother than my morning coffee. For once, I didn’t feel like I needed a PhD in paperwork or a week off work to apply for a house.... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Leasing

Skrevet av virksomheten

Snug is reimagining the renting experience to lower costs, improve efficiency and empower renters, owners and managers. Find & rent a home faster on Snug.


Kontaktopplysninger

3,7

Middels

TrustScore 3.5 av 5

234 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 93 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 48 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Fantastic experience with Snug.com

I was immediately impressed with the ease of navigation and user-friendliness of the Snug.com platform. It made the entire application process smooth and efficient. Your intuitive interface and clear instructions made it a pleasure to work with.

I was amazed by the quick and thorough assistance provided by your customer support team. Every inquiry was handled with the utmost professionalism, and I felt valued as a customer.

One of the most important aspects for me was the timely and consistent prompts and notifications from the platform. From submitting my application to receiving updates and feedback, I was consistently kept in the loop. This level of transparency made the process much less stressful.

Snug.com went above and beyond by providing a wealth of resources and information to help me understand the real estate application process. The comprehensive guides and tips were invaluable, and they demonstrated your commitment to ensuring applicants have all the information they need.

I'm thrilled to share that my application was accepted without any complications, thanks in large part to the support and guidance provided by Snug.com. It's evident that your team is dedicated to ensuring a positive outcome for applicants.

27. oktober 2023
Anmeldelse skrevet uten oppfordring
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Svar fra Snug.com

Hi George, thanks for taking the time to share your positive experience on Snug. Enjoy your new home!

Vurdert til 5 av 5 stjerner

Big smiles, a sympathetic ear and a rapid turnaround.

I can't believe how seamless this process was with Marshall White. From the moment I met the smiles of Property Manager, Ella, to the rapid turnaround in review and acceptance. I am extremely happy that Ella went above and beyond to help me secure this rental property. Thank you so much.

18. oktober 2023
Anmeldelse skrevet uten oppfordring
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Svar fra Snug.com

Hi Robbie, thanks for taking the time to share your positive experience on Snug. Enjoy your new home!

Vurdert til 5 av 5 stjerner

Helpful and user-friendly

Very user-friendly

16. oktober 2023
Anmeldelse skrevet uten oppfordring
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Svar fra Snug.com

Hi Kayley, thanks for taking the time to share your positive experience on Snug. Enjoy your new home!

Vurdert til 5 av 5 stjerner

The system is really easy to use even…

The system is really easy to use even for a beginner user like me and has linked with lots of common rental apps. Highly recommend!

6. oktober 2023
Anmeldelse skrevet uten oppfordring
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Svar fra Snug.com

Hi Mona, thanks for taking the time to share your positive experience on Snug. Enjoy your new home!

Vurdert til 1 av 5 stjerner

Nope

A gruelling and dispiriting application process, way too much data collected.

28. august 2023
Anmeldelse skrevet uten oppfordring
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Svar fra Snug.com

Hi Tegan, we appreciate your concerns about the extent of information property managers request. Traditionally, property managers & agents have requested this amount of information to assess affordability and suitability of applicants. Please note you can delete your information at any time & reuse your profile for future applications! To find out more about Rental References on Snug, please visit our website: https://snug.com/manager/rental-references/. Thanks, and take care, Snug Team.

Vurdert til 5 av 5 stjerner

Snugs user interface is the best

Snugs user interface is the easiest to navigate of all rental application management systems. I really appreciated their automated referee contact feature as I filled out my application. The brand Snug creates a deeper sense of care than dry brans like oneform or tenantoptions

25. august 2023
Anmeldelse skrevet uten oppfordring
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Svar fra Snug.com

Hi Jack, thanks for taking the time to share your positive experience on Snug. Enjoy your new home!

Vurdert til 5 av 5 stjerner

Easy app and handy

Easy app and see every step of processes

11. august 2023
Anmeldelse skrevet uten oppfordring
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Svar fra Snug.com

Hi Saint, thanks for taking the time to share your positive experience on Snug. Enjoy your new home!

Vurdert til 5 av 5 stjerner

Great job 👏

Quick response, Andrew and Chiara both have been very helpful and responsive. I particularly appreciate Andrew spending few minutes with me outside the property explaining the renting process and next steps. We are new to Melbourne and this made things so much easier for us.

2. august 2023
Anmeldelse skrevet uten oppfordring
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Svar fra Snug.com

Hi Keertika, thanks for taking the time to share your positive experience on Snug. Enjoy your new home!

Vurdert til 1 av 5 stjerner

Invasive and dehumanising process

When applying through snug you will be asked for more personal information then you really need to provide. The forms break if you have any kind of issues in real life that it can't handle. At every step you feel like a number, being pushed through a system that compares you to others based on hurtful ideals. I would never use this system if I had a choice.

1. august 2023
Anmeldelse skrevet uten oppfordring
Logoen til Snug.com

Svar fra Snug.com

Hi William, we appreciate your concerns about the extent of information property managers request. Traditionally, property managers & agents have requested this amount of information to assess affordability and suitability of applicants. Please note you can delete your information at any time & reuse your profile for future applications! To find out more about Rental References on Snug, please visit our website: https://snug.com/manager/rental-references/. Thanks, and take care, Snug Team.

Vurdert til 5 av 5 stjerner

Highly reccomend Snug

Highly reccomend Snug, very easy to use and make the whole process a breeze!

2. august 2023
Anmeldelse skrevet uten oppfordring
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Svar fra Snug.com

Hi Watson, thanks for taking the time to share your positive experience on Snug. Enjoy your new home!

Vurdert til 5 av 5 stjerner

Sofa is excellent

Sofa is excellent, stupidly, I spilled red wine on it within a week, and it came off with a damp cloth, with no trace of a stain. Was delivered to my home up two sets of stairs and took 20 minutes for me to put it together. Perfect service.

4. november 2022
Anmeldelse skrevet uten oppfordring
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Svar fra Snug.com

Hi Darren, thanks for taking the time to share your positive experience on Snug. Enjoy your new home!

Vurdert til 4 av 5 stjerner

Snug offers a better experience than…

Snug offers a better experience than some of the competing products in the market. Good UI

28. juli 2023
Anmeldelse skrevet uten oppfordring
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Svar fra Snug.com

Hi Anand, thanks for taking the time to share your positive experience on Snug. Enjoy your new home!

Vurdert til 5 av 5 stjerner

Emma gave us support and support during…

Emma gave us support and support during our application, with total disposition, we are grateful for her help.

27. juli 2023
Anmeldelse skrevet uten oppfordring
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Svar fra Snug.com

Hi Marcela, thanks for taking the time to share your positive experience on Snug. Enjoy your new home!

Vurdert til 5 av 5 stjerner

Great team work at McGrath Ballina

Great Service from McGrath Ballina, so helpful, snug really works well.

21. juli 2023
Anmeldelse skrevet uten oppfordring
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Svar fra Snug.com

Hi Leanne, thanks for taking the time to share your positive experience on Snug. Enjoy your new home!

Vurdert til 5 av 5 stjerner

One click to a new home

Snug is an accessible,easy to utilise platform for all ages,thanks to Snug & Alexandra from Fletchers,we have found our perfect,snuggling place.

14. juli 2023
Anmeldelse skrevet uten oppfordring
Logoen til Snug.com

Svar fra Snug.com

Hi Carmel, thanks for taking the time to share your positive experience on Snug. Enjoy your new home!

Vurdert til 5 av 5 stjerner

Great service

Great service, great communication. For a man going through some hard times, you guys have made me feel good again, you’ve taken away my stress and my family is going to be back together. Thank you more than words.

14. juli 2023
Anmeldelse skrevet uten oppfordring
Logoen til Snug.com

Svar fra Snug.com

Hi Benicio, thanks for taking the time to share your positive experience on Snug. Enjoy your new home!

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv