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Smiles and Smiles Anmeldelser 

424
TrustScore 4.5 av 5

4,6

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Se hva andre synes

Vurdert til 5 av 5 stjerner

From start to finish the whole experience was fantastic, i would highly recommend smiles and smiles. From the first consultation which everything was explained to me in great detail which left me v... Vis mer

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Vurdert til 5 av 5 stjerner

Amazing service from start to finish. Nicole sat in on my consultation who was extremely helpful and knowledgeable. I had my composite bonding done at Marylebone by Dr Joseph. Dr. Joseph is extreme... Vis mer

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Vurdert til 5 av 5 stjerner

Highly recommend smiles & smiles ! so happy with my results , dr Joseph completed my composite bonding top and bottom 3D Exceeded my expectations , all the staff I dealt with super helpful and... Vis mer

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Vurdert til 4 av 5 stjerner

Dr. Sandra was absolutely wonderful throughout the whole process. She made everything so easy and comfortable from start to finish. The composite bonding was done with great care and attention to d... Vis mer

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Informasjon om virksomheten

  1. Kosmetisk tannlege
  2. Tannlegesenter
  3. Periodontist – dentalimplantater
  4. Tannlege
  5. Tannbleking

Skrevet av virksomheten

We believe that enhancing your smile should be simple. With so many options and treatments out there, it can feel overwhelming to know where to start. But at Smiles and Smiles, we make it easy. No confusing choices, no empty promises—just straightforward, expert care designed to give you the smile you’ve always wanted. Specialising in cosmetic dentistry, we combine precision, artistry, and expertise to create results our patients love. Whether you’re looking for a Hollywood-style transformation or subtle, natural enhancements, we’ll work closely with you to craft a smile that feels uniquely yours. From Composite Bonding to Aligners, Teeth Whitening, Veneers, Implants, and more, we’ve got everything you need to make that dream smile a reality.


Kontaktopplysninger

4,6

Enestående

TrustScore 4.5 av 5

424 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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4,6

Alle anmeldelser

(424)

55 anmeldelser i de siste 12 månedene

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Vurdert til 5 av 5 stjerner

So much confidence with my teeth now

I had a great experience I couldn’t be more please just wished I had done this sooner. Composite bonding is amazing and so was my Dentist Joseph thank you for giving me my confidence back

15. oktober 2025
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Svar fra Smiles and Smiles

Hi Denise!

Thank you so much for taking the time to leave a great review! We are all delighted to hear how happy and confident you are.
We hope you continue to enjoy your smile transformation and look forward to seeing you for any future appointments.

Warmest regards,

Smiles+Smiles

Vurdert til 5 av 5 stjerner

Highly recommend all staff are…

Highly recommend all staff are professional and friendly.
I love my new smile.
Dr Sandra and Georgia are fantastic at their jobs and put you at ease.
I really enjoyed my experience with smiles and smiles and recommending them to all my friends and clients who want beautiful teeth.

26. september 2025
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Svar fra Smiles and Smiles

Dear Laura,

Thank you so much for taking the time to leave us a review. We are delighted to hear that you were given the smile you wanted and we appreciate your recommendation to your family and friends. Dr Sandra and Georgia will be thrilled to hear this.

Keep smiling!

Warmest regards,

Smiles+Smiles

Vurdert til 5 av 5 stjerner

The staff were fantastic and a special…

The staff were absolutely fantastic, especially Charlotte for always booking my appointments and keeping me updated. Thank you so much Dr Maja for doing my composite bonding! You were incredible patient, helpful and professional. You explained everything clearly, checked on me throughout the treatment and made the whole experience so comfortable.
I couldn’t have asked for better care. Thank you so much to everyone at smiles and smiles. I highly recommend them.

22. september 2025
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Svar fra Smiles and Smiles

Hi Anissa!

Thank you so much for your kind words! We're absolutely delighted to hear about your positive experience with us. Charlotte will be so pleased to know her support made a difference, and Dr Maja will be thrilled to hear your lovely feedback. Providing clear communication, comfort, and excellent care is always our priority, and we're so happy that came through during your treatment.

Thank you again for your recommendation – it truly means the world to our team here at Smiles and Smiles!

Warmest regards,

Smiles+Smiles

Vurdert til 5 av 5 stjerner

I visited the clinic on 30th September…

I visited the clinic on 30th September for my composite bonding, great experience from start to finish. The office staff were very helpful leading up to my treatment, texting and calling beforehand, even giving me thorough directions for the tube.
i had my consultation in Bank, Abigail was very friendly and helpful and i got my treatment in Paddington as i asked for Dr Joseph as he had done my daughters bonding in Feb 2024 and she is delighted with the results. Dr Joseph and Nicole couldnt have been nicer, they made my experience being in the chair for 5 hours so much easier, entertaining me throughout! Dr Joseph listened to the result i wanted and thats what i got, so happy with my new teeth!
Overall great, easy experience i am just waiting for my retainers to be delivered as i was told these could take a few weeks, i have recommended my friend who has already booked her consultation for November! Thank you, Steph.

30. september 2025
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Svar fra Smiles and Smiles

Hi James!

Thank you so much for taking the time to share your experience with us — it truly means a lot!

We’re delighted to hear that everything from your initial enquiry to the day of your treatment was smooth and enjoyable. It's great to know our team at both Bank and Paddington made you feel supported throughout. We'll be sure to pass on your lovely words to the team — they’ll be thrilled to hear the positive impact they had on your visit.
We’re so pleased you're happy with your new smile, and it's wonderful that you chose to return after your daughter’s treatment earlier this year. Your recommendation means the world to us.
We’ll keep you updated as soon as your retainers are ready. In the meantime, if you have any questions or need anything at all, please don’t hesitate to get in touch.

Warmest regards,

Smiles+Smiles

Vurdert til 5 av 5 stjerner

I recently had composite bonding done…

I recently had composite bonding done to my teeth and am extremely happy with the result. The staff were very friendly and helpful and kept you up to date with the treatment plan. I would definitely recommend Smiles+Smiles for composite bonding.

18. september 2025
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Svar fra Smiles and Smiles

Thank you so much for taking the time to leave us a review. We are all delighted to hear this and thrilled to hear how happy you are. We hope you continue to enjoy your new smile and look forward to seeing you for any future appointments.

Warmest regards,
Smiles+Smiles

Vurdert til 5 av 5 stjerner

They took care of me from start to…

They took care of me from start to finish, thw paid attention to all details and gave me their professional advice

12. september 2025
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Svar fra Smiles and Smiles

Dear Consumer,

Thank you so much for your 5* review. We are delighted to hear this.

Warmest regards,

Smiles and Smiles

Vurdert til 1 av 5 stjerner

Absolutely Appalling Experience

Absolutely Appalling Experience – Avoid at All Costs
I had a terrible experience with Smiles and Smile that I feel obligated to share. I travelled all the way to London for a consultation where I was told I was a suitable candidate for composite bonding. Based on this advice, I booked my actual appointment and spent £400 on travel, trusting their professional opinion.
When the appointment day came, I was suddenly assigned a different practitioner because the original one had gone on holiday and tried to reschedule my booking. Not only was this unprofessional, but when I arrived, the new woman told me something completely different from what I was initially told. She said my natural teeth would have to be shaved down significantly – something that was never mentioned in my consultation – and strongly advised against it, saying it would likely result in tooth sensitivity and pain.
I was left in tears in the chair – not just because of the complete miscommunication and poor advice, but because I had already paid a £900 deposit on the day, even before the treatment began. I flagged this as unusual and uncomfortable, but the receptionist insisted I pay before being seen. In the end, the procedure was refused because they claimed I was "too emotional" to proceed – when in reality, I was devastated by being misled and pressured.
To make things worse, when I requested a refund, the clinic falsely inflated the cost of a basic teeth whitening treatment to £490 in order to keep as much of my money as possible. It was clear I was being taken advantage of. I had to chase them with repeated calls just to get any response, and the manager, Nicole, showed no professionalism or empathy throughout.
This was a complete shambles from start to finish. I spent over £1,300 (including travel), was misled, treated appallingly, and had to fight just to get part of my money back. Do not trust this company – they are disorganised, dishonest, and only interested in taking your money.

29. august 2025
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Svar fra Smiles and Smiles

Dear Georgia,

Thank you for taking the time to share your feedback. I am truly sorry to hear about the issues you experienced during your visit to Smiles and Smile. Please know that we take your concerns very seriously, and I fully understand how upsetting and disappointing this situation has been for you.
First and foremost, I want to sincerely apologise for the poor communication surrounding your initial consultation and the unexpected change in practitioner. This is not the level of service we aim to provide, and I completely understand your frustration when the information you received on the day of your procedure did not align with your initial consultation. Please rest assured that this matter has been thoroughly addressed internally.
Regarding the refund, I deeply regret the confusion and delay you experienced. I can confirm that you were fully refunded for the treatment and reimbursed for your travel expenses. The charge of £495 was solely for the whitening treatment, and I want to clarify that this pricing has not changed.
I recognise the significant distress this situation has caused you, and I want to assure you that your feedback has prompted us to take meaningful steps to improve both our communication and overall patient care. Our manager has overseen these actions personally to ensure we learn from this experience and prevent similar issues in the future.
Once again, I extend our sincere apologies for the inconvenience and frustration caused. While I understand we were unable to fully restore your confidence in our services, please know that we genuinely did our best to resolve the matter fairly and in your best interest.
We truly value your feedback, and it will play a crucial role in helping us grow and improve.

Warmest regards,

Smiles + Smiles

Vurdert til 5 av 5 stjerner

The staff were very helpful and done a…

The staff were very helpful and done a great job on my teeth would recommend

1. september 2025
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Svar fra Smiles and Smiles

Hi Chris!

Thank you so much for taking the time to leave us a review. We are all thrilled with the 5 stars given. We hope you continue to enjoy your smile makeover. Let us know if you require any future assistance and we'll happily assist further!

Best wishes,

Smiles and Smiles

Vurdert til 5 av 5 stjerner

Always in safe hands

Always have felt in safe hands with Peter Das. Brilliant experience with two implants, always great advise in the check-ups. One of the few consultants who takes all the time in the world to explain and advise.

5. september 2025
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Svar fra Smiles and Smiles

Dear Roland,

Whilst we love to welcome all 5 star reviews. I must be honest and transparent with you. I think you may have got the wrong clinic as we don't have a clinician with this name at Smiles + Smiles.
I would like to reassure you that all our clinicians aim to provide a 5 star experience from start to finish and as a company we like to be honest and transparent with all our customers.

Best wishes and kindest regards,

Smiles+Smiles

Vurdert til 5 av 5 stjerner

I was treated for 8 composite bonding…

I was treated for 8 composite bonding for the upper arch today, and it was a very comfortable experience. Dr Maja was extremely professional as well as hospitable while carrying out the procedure . I would highly recommend this branch with Dr maja(cornhil L and Y clinic) as the whole team is super friendly !
Kindly pass on my regards to the team !! Amazing service !

6. september 2025
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Svar fra Smiles and Smiles

Hi Felix!

Thank you so much for your amazing review. We are thrilled to hear how happy you are with your experience. Please let us know if you require any future assistance, we are all here to help.
Keep smiling!

Warmest wishes!

Smiles+Smiles

Vurdert til 5 av 5 stjerner

I initially visited Smiles and Smiles…

I initially visited Smiles and Smiles for a composite bonding assessment and was pleased with the treatment plan proposed. However, working in healthcare compliance, I took the time to read through a wide range of reviews, and I’ll be honest—some of the 1-star reviews gave me pause, so I decided to postpone my treatment with Dr. Joseph.
That changed when I experienced a dental emergency while on holiday. I reached out to Smiles and Smiles, and I have to say—the care, treatment, and flexibility they showed were nothing short of outstanding. I suffer from significant dental anxiety and can be a challenging patient as a result, but the entire team went above and beyond to accommodate and support me.
The experience gave me the confidence to move forward with my planned treatment. Dr. Joseph and the team have been incredibly reassuring and professional, thoroughly educating me on the essential aftercare required post-bonding to ensure long-term success.
I’m truly thankful for such a compassionate, skilled, and responsive team. Highly recommended.

13. august 2025
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Svar fra Smiles and Smiles

Dear Vanessa,

Thank you so much for sharing your thoughtful and honest experience. It’s wonderful to hear how Smiles and Smiles not only provided exceptional care during your emergency but also helped ease your dental anxiety with their professionalism and support. Your feedback highlights the importance of a compassionate and skilled team, and it’s great to know that Dr Joseph and the team were able to restore your confidence in moving forward with your treatment. Your recommendation is truly appreciated!
Thank you so much for sharing. We look forward to continuing to support you through your journey.

Warmest regards,

Smiles+Smiles

Vurdert til 5 av 5 stjerner

Amazing service

Amazing service, clear process!

1. august 2025
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Svar fra Smiles and Smiles

Hi Jesse!

Thank you so much for your 5* review.
We are delighted with your feedback.

Kindest regards,
Smiles+Smiles

Vurdert til 4 av 5 stjerner

Composite Bonding

I had composite bonding on my upper teeth two weeks ago and have been very happy with the final results. The dentist took a detailed brief of what I wanted and didn’t want with the procedure aesthetically and she absolutely nailed it. The overall look is incredible - really natural looking teeth shape and perfect colour. I couldn’t be happier. I’m giving 4* because at times I felt the communication between the staff and me wasn’t always great - I had to chase quite a bit for information. However once I’d fed this back it definitely improved. I would highly recommend going with Smiles and Smiles for composite bonding.
Thank you!!

17. juli 2025
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Svar fra Smiles and Smiles

Hi Dominic!

Thank you for your feedback! We’re thrilled to hear that you are so pleased with your composite bonding results and that the aesthetic requirements were met to your satisfaction. We also appreciate your constructive comments regarding communication. We strive for continuous improvement and will use your feedback to enhance our services. I'm glad to hear this was dealt with promptly. Your recommendation means a lot to us. Please don’t hesitate to reach out if you have any further questions or need assistance!

Warmest regards and best wishes!

Smiles+Smiles

Vurdert til 5 av 5 stjerner

Absolutely amazing

Absolutely amazing! Could not have asked for a better smile! I was extremely unconfident about my smile before and now all I do is smile. Amazing team of dentists and nurses that are extremely professional and very approachable! Having my teeth done with smiles&smiles is the best decision is made this year!

17. juli 2025
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Svar fra Smiles and Smiles

Hi Shai!

Thank you so much for taking the time to leave an amazing review!
I'm so delighted to hear how happy you are and we are all overjoyed with your feedback. We hope you continue to enjoy your new confidence boost and smile transformation. Please do let us know if you require any future appointments.
Keep smiling!

Best wishes and warmest regards,

Smiles+Smiles

Vurdert til 5 av 5 stjerner

Wonderful Staff! Wonderful Experience

My experience at Smiles and Smiles was incredible from start to finish. The day O went for my composite bonding I was greeted at the door by the most welcoming and kind gentleman called Rodney. He advised me on a few things I was questioning and we had the most amazing conversation.

Dentist Joseph is who done my composite bonding and he was amazing! He put on my favourite songs in the background and got to work. The result was more than i ever hoped for. He was very gentle and would stop if i needed a break. His work is ART!!

Overall Smiles and Smiles is highly recommended by me if you are looking to get cosmetic or dental treatment. Absolutely wonderful!

23. juni 2025
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Svar fra Smiles and Smiles

Thank you so much for your wonderful review!
We are all so pleased to hear this. We are committed to providing the best care and treatment possible and we are so glad your experience matches this. We hope you continue to enjoy your smile transformation. We look forward to seeing you for any future appointments.

Keep smiling!

Warmest regards,
Smiles+Smiles

Vurdert til 5 av 5 stjerner

Excellent from start to finish

From start to finish my experience with Smiles and Smiles was excellent. Starting from Rodney on reception who was charming and friendly and extremely efficient. The girls in the care center were very helpful and did their upmost to answer all my questions. I'm a very nervous patient as far as dentists so go, at one point I was considering cancelling. I ended up having a telephone chat with Dr Joseph who went through all of my concerns one by one and 100% put my mind at ease very quickly. Still, on the day I was nervous but due to the warm and friendly manner of both himself and the nurse i felt completely relaxed. Having 3 hrs of bonding was less traumatic than having 1 filling a week before at a different dentist. Dr Joseph took time to get the exact natural colour I wanted, the shape of the teeth was perfect and the whole experience was faultless. I'm extremely happy with my results, thank you so much. I will be recommending to everyone I know !

12. juli 2025
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Svar fra Smiles and Smiles

Hi Jess!

Thank you so much for taking the time to leave such a lovely positive review.
I am so pleased to hear how happy you are with both the treatment and service provided. It is great to know that you were made to feel at ease and reassured, especially if you are nervous. This is exactly what we want for our patients.
I have passed your amazing review onto everyone at Smiles+Smiles and everyone is truly delighted.
Please do get in touch if you require any further assistance or guidance.
We are all happy to help.

Best wishes!
Smiles+Smiles Team

Vurdert til 5 av 5 stjerner

Smiles and Smiles Paddington

I had a brilliant experience at the Paddington branch! The receptionist along with my dentist with her assistant are lovely people and really looked after me! I am so happy with the service! And in love with my new smile! I would definitely recommend. Thank you so much!!

7. juli 2025
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Svar fra Smiles and Smiles

Hi Dimitra!

Thank you so much for taking the time to leave us a great review. We are very pleased to hear how happy you are with the results and service provided.
I hope you continue to enjoy your smiles and we look forward to seeing you for any future appointments.

Best wishes!

Smiles+Smiles

Vurdert til 5 av 5 stjerner

Amazing experience, would highly recommend!

I recently had Top 10 Digital Composite Bonding done at Smiles and Smiles, and I honestly couldn’t be happier with the whole experience.

The results are exactly what I asked for; natural, clean, and completely in line with what I’d envisioned. I’ve never felt more confident with my smile, and for the first time in a long time, I actually feel happy showing my teeth!

The customer service throughout was incredible. Every email I sent was answered the same day, and nothing ever felt like too much trouble. After the treatment, they made sure I was 100% happy with the results before I left.

I was treated by Dr Joseph and Nurse Nicole, and they were both amazing. I’m usually a very nervous attending appointments, but they made me feel so comfortable and cared for the whole time. They truly went above and beyond.

I genuinely can’t thank Dr Joseph and Nurse Nicole enough. I’ll definitely be returning to have my bottom row done in the future, and I absolutely recommend Smiles and Smiles to anyone considering treatment!

21. mai 2025
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Svar fra Smiles and Smiles

Dear Isabella,

Thank you so much for your lovely review. I have passed this on to the team and everyone is thrilled with your review. It means a lot to us, thank you!
We are delighted to hear how happy you are with both the treatment carried out and our service provided.
Please do get in touch if you require any future appointments.
We hope you continue to enjoy your smile makeover!
We look forward to seeing you when you are ready to proceed with your lower teeth!

Keep smiling!

Best wishes!

Smiles+Smiles

Vurdert til 5 av 5 stjerner

Good service

Good service

25. juni 2025
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Svar fra Smiles and Smiles

Thank you so much for your review!

Best wishes!
Smiles+Smiles

Vurdert til 1 av 5 stjerner

Absolutely awful experience they was…

Absolutely awful experience they was rude tried overcharging me and sent me a mouth guard a month later after being told I’d have it in a week that didn’t fit didn’t listen to what I wanted or my concerns about how I was treated will never return absolutely appalling

29. mai 2025
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Svar fra Smiles and Smiles

Hi Cydney, thank you for taking the time to share your feedback.

We’re genuinely sorry to hear that your experience with us left you feeling disappointed. We’ve looked into this carefully, and it appears there was a misunderstanding around pricing during your initial call. Our colleague mistakenly referenced the cost of a wider treatment plan rather than the specific element you were enquiring about. We fully appreciate how this may have come across and regret the confusion. Our Sales Manager contacted you within an hour to apologise and made efforts to address the situation at the time.

We are committed to transparent communication and clear pricing, and while we would have preferred to avoid this miscommunication entirely, we are confident that we acted swiftly and in good faith to resolve it.

In regard to your nightguard, we work with an external dental laboratory to create custom-made appliances, which can occasionally take longer than a week depending on clinical and lab schedules. We’re sorry if this wasn’t clearly explained to you. We’ve been unable to find any record of contact about the fit of the nightguard, but if you're experiencing any issues, we’d really like to help- please email us at tco@smilesandsmiles.co.uk so we can look into this further.

We pride ourselves on offering a high standard of care and patient service, and while it’s disappointing to receive feedback of this nature, we remain here to support you and would welcome the opportunity to put things right.

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