It’s the second time i try to buy a SKIMS t-shirt, and i pay everything is in the basket and as soon as the order is out for delivery I see that this particular Tshirt isn’t in the order. Secondly, in... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
An absolutely outstanding shopping experience from start to finish. The store offers a beautiful selection of high-quality products. What truly sets this place apart is the exceptional customer servi... Vis mer
Product arrived quick and when I reached out to customer service regarding an issue with delivery they took care of ir right away.
Smets is a great source for the 'hot' fashion sell-outs that feature in high-end mags. Their pricing is more than competitive, their Sales are gold and warrant instant sign-up to an email account. Del... Vis mer
Selskapet har svart
Informasjon om virksomheten
Om SMETS
Skrevet av virksomheten
Smets is a high-end luxury store, specializing in fashion, design, lifestyle, and cosmetics, offering both iconic brands and niche labels. For over 30 years, Smets has exuded a strong sense of personality and uniqueness. A family-owned business founded in 1986, their avant-garde vision has reshaped the way shoppers experience and purchase luxury, starting at home and expanding internationally.
Kontaktopplysninger
262 route d'Arlon, L-8010, Strassen, Luxemburg
- +352621784843
- e-shop@smets.lu
- smets.lu
4,3
Enestående
154 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 9 % av de negative anmeldelsene sine
Bruker vanligvis over én måned på å svare
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Great selection
Easy to order, quickly shipped. Great selection of brands/items. Easy returns. Perfect!
29. juli 2025
perfect !!!!!
30. juni 2025
Svar fra SMETS
Dear Nicolas,
Thank you very much for your feedback. We're delighted to hear that your order fully met your expectations.
The bag is being held at customs and I…
The bag is being held at customs and I still have not received it.
3. juli 2025
Svar fra SMETS
Thank you very much for taking the time to share your experience. Unfortunately, customs issues are beyond our control, but please rest assured that we remain in constant contact with our carrier to help minimize delays for our customers.
Fast and packing was nice.
30. juni 2025
Svar fra SMETS
Thank you so much for taking the time to share your experience. We're delighted to hear that it fully met your expectations.
Great fashion resource
Great fashion resource, great selection of merchandise.
Fast shipping!!
25. juni 2025
Svar fra SMETS
Thank you so much for your review, we're thrilled that you enjoyed our selection. Enjoy your shopping experience at Smets and your order.
Really really nice and helpful
25. juni 2025
Svar fra SMETS
Thank you for sharing your experience with us. We're pleased to know that everything lived up to your expectations.
Fast 👏🏾👏🏾😎 amazing
24. juni 2025
Svar fra SMETS
Dear Alex,
We truly appreciate you taking the time to share your experience. It's wonderful to hear that your expectations were fully met.
Svar fra SMETS
Thank you so mcuh for your kind words! We're delighted to hear you had a pleasant experience and found our service fair. We look forward to serving you again soon :)
Very fast hustle free shopping…
Very fast hustle free shopping experience and much cheaper price on the product. Wish shipping price could be less
6. juni 2025
Svar fra SMETS
Thank you for your feedback. We're glad you enjoyed the fast and hassle-free shopping experience and found our prices competitive. We understand your concern about shipping costs and will continue working to offer the best possible options.
Fast & reliable ✨
10. juni 2025
Svar fra SMETS
Thank you for your kind words! We're happy to hear you found our service fast and reliable.
Svar fra SMETS
Merci d'avoir pris le temps de partager votre avis. Nous sommes sincèrement désolés que votre commande ne vous soit pas parvenue. Notre équipe est restée mobilisée tout au long de votre parcours, en assurant un suivi constant auprès de FedEx afin de vous apporter la meilleure assistance possible.
Good selections
Good selections! Fast shipment but the carrier FedEx usually can’t meet the scheduled delivery time on that day!
30. mai 2025
Svar fra SMETS
Thank you for taking the time to share your feedback! We're delighted to hear that you enjoyed our selection. We're sorry to hear about the delivery delay, unfortunately, shipping timelines are managed directly by FedEx and are beyond our control. We truly appreciate your understanding.
Found SMETs site last week while…
Found SMETs site last week while looking for Gucci shoes that aren't sold in the US.
After being incredibly frustrated after speaking with Gucci and they telling me the shoes I wanted aren't sold in the US, I looked online and found SMETS.
I did research to make sure SMETS wasn't a scam, (a lot of the sites had bad reviews).
I ordered the shoes and within five days the shoes were delivered.
Very happy with service and will order from again.
3. juni 2025
Anmeldelse skrevet uten oppfordring
Svar fra SMETS
Thank you so much for your trust and kind words! We're thrilled you found what you were looking for and that you're happy with our service. We look forward to welcoming you back soon.
Great product at a good price
Great product at a good price. Received within a few days of ordering. Would buy again.
21. mai 2025
Svar fra SMETS
Thank you for your great feedback! We're glad you're happy with your purchase and look forward to seeing you again soon.
Parfait et livraison ultra rapide !
19. mai 2025
Svar fra SMETS
Merci beaucoup d'avoir pris le temps de partager votre expérience. Nous sommes ravis qu'elle ait pleinement répondu à vos attentes.
What a spectacular online shopping…
What a spectacular online shopping experience from start to finish.
16. mai 2025
Svar fra SMETS
Thank you so much for your experience. We're thrilled you had such a great shopping experience throughout your journey.
I’ve been trying to reach you because…
I’ve been trying to reach you because FedEx needs information to clear customs here in the US. I’ve emailed the e-shop address and the events address and no one ever responds. I do not know if I will ever receive this shipment.
13. mai 2025
Svar fra SMETS
Dear Caralynn,
Thank you very much for your message. I'm sorry to hear that you've had trouble reaching us. I've just sent you an email to assist you with your issue.
Thank you for your patience.
Smeets is a cool company worthy of your attention.
I am so glad I found your site! Low prices, free shipping. Nice staff. In my country you are practically the only company that ships goods to my country.
Thank you Smeets
13. mai 2025
Svar fra SMETS
Dear Malkhaz,
Thank you so much for your positive feedback! We're delighted to hear that you were satisfied with our services. We look forward to assisting you with your next order.
Livraison rapide le produit est bien…
Livraison rapide le produit est bien conforme très satisfait
7. april 2025
Svar fra SMETS
Cher Christophe,
Un grand merci d'avoir pris le temps de partager votre avis ! Nous sommes ravis de savoir que votre commande a été à la hauteur de vos attentes !
A très vite
Svar fra SMETS
Dear Leo,
Thank you very much for taking the time to leave a review! We're delighted to hear that your order met your expectations.
We look forward to assiting you with your next order!
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