It’s the second time i try to buy a SKIMS t-shirt, and i pay everything is in the basket and as soon as the order is out for delivery I see that this particular Tshirt isn’t in the order. Secondly, in... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Product arrived quick and when I reached out to customer service regarding an issue with delivery they took care of ir right away.
An absolutely outstanding shopping experience from start to finish. The store offers a beautiful selection of high-quality products. What truly sets this place apart is the exceptional customer servi... Vis mer
Smets is a great source for the 'hot' fashion sell-outs that feature in high-end mags. Their pricing is more than competitive, their Sales are gold and warrant instant sign-up to an email account. Del... Vis mer
Selskapet har svart
Informasjon om virksomheten
Om SMETS
Skrevet av virksomheten
Smets is a high-end luxury store, specializing in fashion, design, lifestyle, and cosmetics, offering both iconic brands and niche labels. For over 30 years, Smets has exuded a strong sense of personality and uniqueness. A family-owned business founded in 1986, their avant-garde vision has reshaped the way shoppers experience and purchase luxury, starting at home and expanding internationally.
Kontaktopplysninger
262 route d'Arlon, L-8010, Strassen, Luxemburg
- +352621784843
- e-shop@smets.lu
- smets.lu
4,2
Bra
153 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 9 % av de negative anmeldelsene sine
Bruker vanligvis over én måned på å svare
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Super aangename winkel met topverkopers…
Super aangename winkel met topverkopers ! Thanks to Jason!
26. januar 2026
Svar fra SMETS
Dear Veerle,
Thank you so much for your kind words. We're delighted to hear you had such a pleasant experience in our store.
We'll be sure to pass your compliments on to Jason. We look forward to welcoming you back to Smets Brussels soon.
Svar fra SMETS
Dear Sam, thank you so much for your feedback. We’re delighted to hear you had a great experience and enjoyed our selection. We look forward to welcoming you back to Smets soon!
Terrible return policy and not helpfull…
Terrible return policy and not helpfull when being contacted, i will never use this site again because of this. For everyone who buys there: be carefull with buying because returning shipments is only available with fedex and when asked if there is another way because fedex does not have many drop points they say that they will get back to you and wait after the 14 days return policy before mailing you so that the payment will not be refunded. Not reachable by phone and slow reaction by email. Not helpfull at all.
21. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra SMETS
Dear Aaron,
Thank you so much for taking the time to share your experience.
We offer shipping via DPD or FedEx, and for returns, you can conveniently drop off your package at the location that works best for you.
The time you contacted us coincided with our sales period, which is our busiest time of the year. We truly appreciate your patience and understanding, and we’re always here to assist you.
Thank you again for your feedback, we look forward to serving you again soon!
Svar fra SMETS
Dear Susanne,
Thank you so much! We’re delighted to hear your order arrived quickly. We look forward to welcoming you back to Smets soon!
Svar fra SMETS
Chère Allan,
Merci beaucoup de votre commentaire. Nous sommes ravis que vous ayez apprécié votre visite et l'accueil que notre équipe vous a réservé. Au plaisir de vous revoir bientôt chez Smets.
Amazing love the place
2. januar 2026
Svar fra SMETS
Dear Massimiliano,
Thank you so much! We’re thrilled to hear you love the place and look forward to welcoming you back to Smets soon.
I'm so happy I was able to buy the…
I'm so happy I was able to buy the sneakers I've always wanted on sale!
2. januar 2026
Svar fra SMETS
Dear customer,
Thank you so much for your feedback. We're thrilled you've snagged the senakers you've always wanted, especially on sale. Enjoy them, and we can't wait to you back at Smets.
Quick and Reliable!
My package arrived quickly!
I’m very impressed and will definitely buy again.
30. desember 2025
Svar fra SMETS
Dear Ermal,
Thank you so much for your feeback. We’re thrilled to hear your package arrived quickly and that you’re impressed. We look forward to serving you again soon.
Top, impeccable
Comme à mon habitude, expérience incroyable dans le shop, vendeurs au top, produits de qualité, quoi de plus ?.. à bien vite ☺️
26. desember 2025
BEWARE INTERNATIONAL SHOPPERS!
They should be more transparent about duties for international shoppers. I got a bill from FedEx weeks after and had to look up their FAQs regarding duties, which made the item super expensive.
28. november 2025
Superbe experience
Super experience. Fast and solution oriented. quick admin and invoice received by email simply.
25. november 2025
Love these Shoes
Quick Delivery, the shoes came packaged beautifully, and they fit perfectly!
30. oktober 2025
Parfait :) envoi rapide
Parfait :) envoi rapide, emballage correct rien à redire 10/10 !
29. september 2025
Commande rapide tout c’est bien passé…
Commande rapide tout c’est bien passé malgré un envoie dans un autre pays. Merci
29. oktober 2025
Perfect service
28. oktober 2025
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.