Smartpress Anmeldelser 387

TrustScore 4.5 av 5

4,7

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I haven't done a complex print piece in a number of years, but we wanted to print an old-fashioned field guide on AI use cases for our conference. I was so glad I found the team at Smartpress!! Real h... Vis mer

Vurdert til 5 av 5 stjerner

Great experience in working with Smart press to make a sign that included a photo. Quality work,fast efficient service, very quick shipping with a lot of attention to detail and care in packaging. Tha... Vis mer

Vurdert til 5 av 5 stjerner

We worked with Smartpress for our wedding invitations. They had a variety of folds, foil, paper stock, coating methods and ways to make them incredibly unique. They had a nice section on their website... Vis mer

Vurdert til 5 av 5 stjerner

The cards I received are beautiful! They even sent extra sets just in case some of the printing isn't perfect. I haven't looked through all of the sets, but I'm confident I got at least what I paid... Vis mer

Informasjon om virksomheten

  1. Digitale utskriftstjenester
  2. Digitalt trykkeri
  3. Grafisk designer
  4. Trykkeri- og skilttjenester
  5. Trykkeritjenester

Skrevet av virksomheten

Smartpress creates brilliant print for designers, marketing professionals and iconic brands. They’re an online digital printer with an unsurpassed selection of stocks and specialty finishes for booklets, brochures, mailers, signage and more. Clients experience commercial printing with the ease and speed of online - all with personalized service that gives it a “local print shop" feel! Smartpress operates on three foundational principles: create premium quality print with world-class customer service and a commitment to social responsibility. They lead the industry in achieving social and environmental milestones like EcoVadis Gold and ISO 14001 certification. Smartpress is 100% employee-owned, Scopes 1 and 2 carbon neutral and home to one of the largest fleets of HP Indigo HD presses in the world.


Kontaktopplysninger

4,7

Enestående

TrustScore 4.5 av 5

387 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 92 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

The Online Printer I have found!

The staff is helpful and easy to work with and very accommodating to my multiple last minute revisions. They produce an amazing product and I was extremely happy with the results. I will continue to use Smartpress for future projects. Thank you for all that you do!

5. mars 2026
Vurdert til 5 av 5 stjerner

First time I'm using smartpress

First time I'm using smartpress, FIRST.... I love that there is a real human that picks up the phone . and I can get answers quickly . and the quality of paper, color just everything was perfect . and all the tweaks that were needed thank you !!! now I'm placing an order for the commercial interior design brochures the only thing I did not like was the charge for packing and shipping seemed excessive

8. mars 2026
Vurdert til 3 av 5 stjerner

Interface was easy and straight…

Interface was easy and straight forward. Shipping time average, quality average, and response time is below average. Overall 3 star taking into account all pieces.

15. mars 2026
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Svar fra Smartpress

Thank you for taking the time to share your feedback. I'm glad to hear that you found the interface easy and straightforward to use. That’s something we work hard to maintain for our customers.

I’m sorry to hear that the shipping time, quality, and response time didn’t fully meet your expectations. We truly value feedback like this, as it helps us continue improving the overall experience for our customers.

If there’s ever anything specific we can assist with on a future order, please don’t hesitate to reach out via live chat on the website or at customerservice@smartpress,com

Vurdert til 5 av 5 stjerner

Smartpress Went Above & Beyond!

I was new to ordering bookmarks to promote my books and initially selected a lighter paper weight and smaller size than I intended. The team at Smartpress quickly stepped in, helped correct the order, and ensured everything was adjusted in time to meet my event deadline. They truly went above and beyond to make sure I was satisfied and that the bookmarks arrived exactly when I needed them. Excellent service and a great experience working with their team.

12. mars 2026
Vurdert til 5 av 5 stjerner

Event Programs

I put in an order late for a large military event and the staff was so helpful getting the order right and taken care of. The programs that we ordered looked wonderful. The turn around time was incredibly quick. When I called to ask some questions for ordering it was so nice to talk with an actual person right away and get the support I was looking for.

12. mars 2026
Vurdert til 5 av 5 stjerner

Amazing Service!

We always have amazing service with Smartpress. Their customer service team is top notch. Great communication throughout the print process. I always know where the project stands, can ask questions quickly with a representative, and make adjustments along the way. The team at Smartpress is always friendly and so helpful. Their quality of print matches their service - always top-notch. 10/10 recommend.

11. mars 2026
Vurdert til 5 av 5 stjerner

Above and Beyond

They went above and beyond to get my order to me in time for a show after it was lost by the shipping company. Product looked great. I will be using them in the future.

26. februar 2026
Vurdert til 5 av 5 stjerner

Smartpress was wonderful!

Smartpress was wonderful!

I needed the brochure in a rush, and I needed it sent to the conference address, rather than to me. I am not a professional designer, so when I sent the artwork to Smartpress, it did not fit exactly to the page. A real person contacted me via text/email to tell me that, and they kindly adjusted the page size to make it fit correctly. They also understand the need for the rush and were able to accommodate me without a problem. I think my biggest appreciation of the service, is that I knew I was communicating with a human and not AI.

I am grateful for their help and will definitely use them again. Thank you, Smartpress.

11. mars 2026
Vurdert til 5 av 5 stjerner

There are so many things that impress…

There are so many things that impress me about Smartpress:
•Amazing price!
•Great “new customer” incentive
•Clear print job specifications
•Great customer facing people – Special shout out to Chase and Mira!
Love that your phone goes straight to a knowledgeable human (not some circular phone menu torture)
Reasonable turnaround time

One thing that would have made my initial decision making easier would be if the “What Happens After You Place Your Order” information that was provided after my order was placed could have been described (or linked) earlier in the process. I ended up losing a day in a tight production turnaround because I didn’t understand your timeline and had to authorize payment before understanding timing. This induced a good deal of avoidable uncertainty.

11. mars 2026
Vurdert til 3 av 5 stjerner

Took a long time to receive everything…

Took a long time to receive everything and the back & forth wasn’t timely compared to what the site to ship timeline was.

3. mars 2026
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Svar fra Smartpress

Thank you for your feedback and for choosing Smartpress for your first order. After reviewing the order, I can see there was a delay while we worked through file adjustments and a revised proof before production could move forward. While those changes were needed to match the order specifications, we agree the turnaround between steps could have been quicker on our end.

We appreciate you bringing this to our attention and hope we’ll have the opportunity to provide a smoother experience on a future order.

Vurdert til 3 av 5 stjerner

Inconsistent cutting

For some reason my cards always have inconsistent or uneven cuts. I’ve done two orders of them but they both had the same issues. I do like the print quality and the paper, I just wish they could cut them evenly.

24. februar 2026
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Svar fra Smartpress

Thank you for your feedback and for continuing to choose us for your business card orders. I’m sorry to hear the cuts have appeared inconsistent across multiple orders. That’s not the experience we want you to have.

Business cards are trimmed in large batches using precision cutting equipment, and slight shifting can occasionally occur during finishing. That said, consistent results are very important to us, and I will be reaching out to help make this right.

Vurdert til 4 av 5 stjerner

Beautiful Prints

Our collateral prints came out well. The paper weight was really nice, the colors rendered accurately. I wish that SmartPress offered a pre-press check BEFORE purchasing the product to make sure everything is going well in the design process, that would make SmartPress superior to other print companies out there.

8. mars 2026

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