I bought a 100 - 400mm zoom lens for £1248 on 17th September 2025. In August 17th 2026 I reported a problem with the lens. Their phone lines do not answer. Emails are ignored. Facebook messenger eve... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Bought a nice wee Olympus camera kit. Had really good communication from the company. Arrived a few days later. Exactly as described. Great wee camera. 1 problem. 2 things missing from the extra kit o... Vis mer
PURCHASE OF CANON DIGITAL CAMERA MODEL IXY650 INCLUDED A 'BUNDLE' OF ACCESSORIES. FOUR OF THESE WERE NOT RECEIVED WITH THE ORIGINAL PACKAGE. PLUS NO EVIDENCE OF THE EXTENDED WARRANTY PURCHASED.... Vis mer
Great customer service. They added a 5 year warranty for free because the camera was an ex display but had never been used or touched as it was behind glass. Delivery came fast from US to UK, took abo... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
In 2002, SLR Hut’s founders began offering professional camera and camcorder equipment for sale locally in a retail store. Sales quickly expanded online and offerings were being made globally. Despite the extremely large consumer base that was built up since 2002, they noticed that most people around the world that are in the market for professional camera and camcorder equipment were not getting very good prices. These same products that our Founders were offering to their local market were being sold in the UK and other parts of the world at prices 20% - 40% higher due to manufacturers demanding MSRP pricing, enforced MAP policies with authorized retailers and currency exchange rates. The question was asked, why should consumers have to pay MSRP with such a high markup? Why can't we sell at wholesale price points to the general public? The answer was simple; WE CAN, and WE WILL. The burden of researching each corner of this global market was now placed onto their shoulders. Finally, they had figured it out, since the internet has made this world a smaller place to live and since e-commerce is a global playing field, we followed suit and quickly expand globally, from being one of our nation’s largest online supplier of consumer electronics, to being one of the world’s largest consumer electronics e-tailers. With our founders now focused in on the United Kingdom as their target market, SLRHut.co.uk was born and our brand, dedicated to a UK customer base began to build. We have massive warehouses which are always fully stocked, we also have close ties with manufacturers and distributors worldwide and are ready to fulfill your every need quickly and seamlessly.
Kontaktopplysninger
Unit 17 336 Kennington Ln, SE11 5HY, London, Storbritannia
- 0 203 514-9372
- support@slrhut.co.uk
- slrhut.co.uk
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har ikke svart på negative anmeldelser
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Fast delivery with no problems
Fast delivery with no problems. Excellent camera at good price. Thanks!
Buyer beware - not as genuine as it looks.
Went to order a camera today. Their website would infer they have it in stock. They don't. I noticed that the funds hadn't left my credit card so called them to check. They then said they don't hold it in stock.
I can't find their company number or any other info to work out where they are based etc. The website is a trick to infer they are UK based but when I called today it was quite evident they aren't based in the UK.
Buyer beware....
Bought a Tamron 150-600 zoom lens
Bought a Tamron 150-600 zoom lens, price was the best on the net that I could find and as I have used SLRHut before I knew I could trust them. Delivery was good with the item well package, chuffed with my new aquasition.
Confusion helpfully sorted by the company.
There was confusion initially regarding my order. SLR HUT replied, explained why the problem occurred and my order was filled.
The camera ordered along with many extras included met with my complete satisfaction.
I am pleased to post a positive review of SLR HUT.
Great service
Great service, received my camera quicky, good prices.
Bunch of cowboys
Imagine, you found a 899 pound deal for camera. You buy it and get a confirmation with Invoice, all cool you are excited, the next day you buy a cage and a fan for this new camera costing 150 to be ready straight away.
5 days after purchase, SLR hut cancels your order and says that camera is out of stock and they cant process your payment. At the same time they list EXACTLY THE SAME CAMERA for 1279 pounds.
After you try to contact support, they ghost you.
Now i have cage and fan but no camera ... because these cowboys just decide to make me buy the same product for 350 pounds more, i wasted my time and have to return 150 worth of useless stock making other business suffer from their incompetence.
I have never experienced such a greedy business ever and will make sure that every single of my 100k subs will know about the experience. I hope that 300 pounds are more valuable to you than thousands of potentials customers :) I advise everyone to look at proper and more reputable stores like MPB or Wex who commit to products they sell.
The Customer Support Team were…
The Customer Support Team were courteous friendly helpful and were a breath of fresh air The support they gave was terrific Thanks Team
Nikon Zfc kit
Fantastic Ordered and delivered from USA within five days Great communications with SLR Hut and FedEx
Perfectly as described
One happy customer
Buy with confidence
Very good service
Very good service. Came day earlier. Everything packaged well.
I bought an expensive camera
I bought an expensive camera . SLRHUT had the best price. It was shipped from USA by fedEx. It arrived on time.With notifications of progress daily
Because it was purchased for an eightieth birthday in December SLRHUT UK extended the warrantee for me.
Starting bundle
All arrived safely and a day earlier than expected. A good starting bundle for someone just getting into photography.
Atrocious Service.
Atrocious Service.
Item arrived but was faulty.
Could not get in touch with the London office, no replies to phone or email.
London office is just a black door on the street.
USA office has not contact details.
Not a UK company
No UK warranty, thus cannot get repaired.
Company made me pay £41.50 to return to USA
Still not communicating with me.
No refund received , thus I have lost £750 and have no camera.
BANK INVESTIGATING.
Steer well clear of this company if you have a problem, and read the small print carefully.
Nothing to worry about
Sigma art 135 at the best price anywhere ( less than some are asking for used!) can seem to good to be true but SLR hut have been around for years and are a real company who answer the phone.
Product arrived in a week by FedEx, obviously it is a grey import but manufacturers warrantys in the UK are often worse than that provded by SLR hut. Also none of the dozens of lenses I have bought over the last 20 years have gone wrong!
Great price for exactly the camera I…
Great price for exactly the camera I wanted. Speedy delivery and updates so I knew when it would arrive.
Missing items
Item arrived, but clearly the box had been opened which i wouldnt expect from a 'new' item. There were missing contents the hand strap and the battery charger was missing. I contacted customer service afew days ago and they said they would get back to me. I havnt heard from or been able to get in contact with them since. No reply to my emails and their voicemail inbox is full. I will avoid this company in thefuture particularly after reading similar reviews.
Purchased a 2024 MacBook Air £899
Purchased a 2024 MacBook Air £899. Was incredibly worried I was going to be scammed, due to the price. As a rule, if it sounds too good to be true, it probably is. Took a gamble, it arrived within a week, brand new, boxed, perfect condition. Had to purchase a British plug as came with American, hardly an inconvenience. Extremely happy with purchase.
Could not believe the price difference!
I had my eye on a few cameras and finally decided to buy a Sony A7C R, so I had a good look around at what was on offer from different retailers, online and in-store.
I saw that SLRHut had the camera I wanted, brand new, for £600 less than every other retailer, and £300 less than the best used A7C R on eBay!
I thought there had to be a catch... but there wasn't. So, I checked out a load of reviews about SLRHut and was surprised to see many had good experiences when buying from them... So I decided to take a chance...
All I can say is that I am extremely happy that I took a chance. I paid extra for express delivery and it arrived in 3 days. All packaged well and exactly what I ordered. A brand new Sony A7C R for £600 less than anywhere else!!
I highly recommend SLRHut and I will be buying from them again very soon!
Amazing customer service.
Ordered Sony Alpha A7R V and lens
Ordered Sony Alpha A7R V and lens. Both arrived within 7 days. Well packaged and able to track via FedEx from the US.
This is not a UK COMPANY AND NOT VAT REG
It’s important to note that this is not a UK based company. It’s misleading with the phone numbers and emails.
I’m a business and claim VAT back - this is not possible with this company.
I cancelled my order once this was found out but only knew because I hadn’t received confirmation 24 hours after placing the order. I was told that it would take upto 5-7 days to refund me. Order total £3339
Also, please do read the companies small print. Lots of regulations, cost to return items, possible delays in delivery etc etc.
All in all, it’s not clear that this company is not governed by UK stat rights.
I’m also unsure how warranties hold up when bought offshore.
These items are basically imports, hence the cheaper price.
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