SlothMove Anmeldelser 

513
•
TrustScore 4 av 5

3,9

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Incredible service, easy to navigate, then they did the rest. This made moving home seamless and took out any stress, meaning I could sit back and relax in my new home. I would highly recommend to any... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Really simple process to follow and so far so good, the updates are coming in now - some much quicker than others. I did mess up and put the wrong details in at one point but I sent a message to s... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

Genuinely wondering if this is a legitimate company?! I have submitted required forms, payment has been taken, I have moved, and nothing has happened? Be wary ...

Selskapet har svart

Vurdert til 5 av 5 stjerner

What a great asset this company is. Moving is stressful enough without remembering how many businesses need to be made aware of your change of address. I was able to spend just 10 mins filling in t... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Husautomatiseringsselskap
  2. også i
  3. Hjemmehjelp
  4. Ikke-statlig organisasjon
  5. Råd/styre
  6. Strømleverandør
  7. Vannforsyning

Skrevet av virksomheten

SlothMove is an award-winning UK change-of-address platform designed to simplify the process of moving home. Instead of contacting each organisation individually, SlothMove allows you to update your address across multiple providers in just a few minutes through a single secure platform. Since launching, over 75,000 people across the UK have used SlothMove to manage their address updates when moving home. SlothMove is part of the AIIC Group, which has been recognised in the Financial Times FT1000 list of Europe’s fastest-growing companies, and includes leading UK legal businesses such as Taylor Rose, FDR Law and Kingsley Wood. Our mission is simple: save people time, reduce the cost and hassle of moving, help them stay organised, and help protect against issues like missed bills or important correspondence going to the wrong address. So you can enjoy the excitement of your new home, without the burden of the associated admin.


Kontaktopplysninger

3,9

Bra

TrustScore 4 av 5

513 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,9

Alle anmeldelser

(513)

12 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 4 av 5 stjerner

I thought the site was good but didn't…

I thought the site was good but didn't realise you had to pay until after a lot of the questions were asked. Need to edit my tel No. But having difficulty. All in all saves me time.

13. november 2023
Logoen til SlothMove

Svar fra SlothMove

Hey there Ron! 👋

Thank you so much for your positive feedback ☺️

We're currently working on a feature which allows you to amend certain details after signing up, but in the meantime please feel free to let us know your correct phone number via hello@slothmove.com and we'll be happy to amend this ourselves 🙌

I'll reach out to you via email to get this sorted 🚀


All the best,
Madock (Customer Success Manager)

Vurdert til 5 av 5 stjerner

Simple

Simple, does what it says on the tin and saved a bunch of time

7. november 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

I don’t have the information required…

I don’t have the information required on my driving licence and can’t proceed

2. november 2023
Logoen til SlothMove

Svar fra SlothMove

Hi there Margaret,

Thanks for reaching out 😊

For your security, we need these details to complete your move and I'm really sorry that you can't continue,

Can you contact our customer success team at hello@slothmove.com and they will be glad to remove the DVLA from your move or cancel and refund for you 😊

Whatever you decide, we're ready to help 🙌

All the best,
The SlothMove Team

Vurdert til 1 av 5 stjerner

Great idea but just not working

Great idea but just not working.
I signed up for sloth move thinking it would save me time and headaches. Instead, realised there's one a few services they could move for me.
The bigger issue is there is no easy way to contact support after setting up your case. So when they gave my electricity and gas provider the wrong moving date, it was a pain to get through to someone to action on this.
Instead of relaxing, I've been chasing for a reply and getting billed incorrectly by my former energy provider.
They need to get a lot sorted out for their business to work, unfortunately

10. oktober 2023
Logoen til SlothMove

Svar fra SlothMove

Hi there Veronica,

I'm really sad to hear that you've not had a great experience,

We're the first service of our kind and are working hard to get more companies on-board all the time 😊

We'er super responsive by email and we're upgrading our dashboard to give our customers a lot of additional self serve options 🙌

I dropped a response to you yesterday regarding your updates:

"Hi Veronica,

I hope you're well today 😊

I'm just picking up the conversation and getting caught up,

- Your energy company​
I wanted to let you know that we sent 2 updates to your energy company - both of them with the date of 04/11/2023. It seems that their customer service agent mixed up the day and month of the date sadly. This is an unfortunate error and a mistake on their part.
​
I've asked our tech team to format our dates with written months going forward.

- Other Updates
Because your move date was updated after some of your update notifications were sent off, some of your updates do show the 3rd, but not to worry - I have resent these updates with the correct dates.

Please do let me know if there are any problems and I'll jump on them right away!"

All the best,
Anna 😊

Vurdert til 5 av 5 stjerner

Save the stress!

I'm not sure how SlothMove popped up when I started on the dreaded list of those I needed to inform from utilities to dentist and all in between but I decided to use it and was the best value system ever. Very little left for me to do before I move in that respect and a huge weight off my mind. Thank you so much.

2. november 2023
Vurdert til 2 av 5 stjerner

Cost involved

Didn't clearly state that this is a service only if you subscribe.
DWP says to go to this website but doesn't tell you it's not free

31. oktober 2023
Logoen til SlothMove

Svar fra SlothMove

Hey there! 👋

Thank you for your feedback ☺️

We're sorry to hear about this -at Slothmove transparency with regards to our pricing is a huge priority for us, so we're constantly developing new ways to disclose & convey our fee scale 🙌

Having investigated this for you I believe there may be some confusion; we are not affiliated directly with DWP, so we are not aware of any statement from them pointing you towards us. This may have happened because one of our articles is the first result for "DWP Change Address" on Google 🙌

If this is the case, it would explain why the pricing may not have been immediately clear -as you would have begun your Slothmove journey via an article rather than our homepage (which discloses our pricing) ☺️

Please feel free to get in touch with us via Hello@slothmove.com if you have any further questions regarding your move -we're here to help! 🦥


All the best,
Madock (Customer Success Manager)

Vurdert til 2 av 5 stjerner

Waste of money

Waste of money. I’ve done most
Myself already!

29. oktober 2023
Logoen til SlothMove

Svar fra SlothMove

Hey there Jacqueline! 👋

Thank you for your feedback ☺️

Having had a look into your move with us, I'm happy to confirm that all of your updates have been distributed shortly after verifying your details as of October 29th -this means your all set! 🚀🎉

The turnaround displayed on your dashboard accounts for each service's internal turnaround for changes of address; our system accounts for each of these turnarounds individually, which means that everything is sent out in good time for your move 🙌

In short -please rest assured that your updates have been distributed as requested and there has been no delay in your updates 👍

If you have any further questions, concerns or feedback then please feel free to get in touch -we're here to help! 🦥

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