SLLAC Anmeldelser 

551
•
TrustScore 4 av 5

4,1

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I love my new glasses! The service is exceptional. I purchased two pairs. One was a perfect fit, and my prescription was great. The other pair were great just not a good fit for me. I had no issues at... Vis mer

Vurdert til 4 av 5 stjerner

i just recently ordered a pair of frames from Sllac. Unfortunately, I was sent a different color-way than what I had ordered and they did not work for me. It did take a little bit of going back and... Vis mer

Vurdert til 4 av 5 stjerner

The photochromic lenses barely change color at all. I tried resolving the situation with their customer service but they claimed that that's how their lenses work. They tried to sell me a more exp... Vis mer

Vurdert til 5 av 5 stjerner

Love my new smart glasses. I have only had them for three days so I am still learning the features. The app has been easy to navigate to use the G2 Pro smart features. My prescription is spot on an... Vis mer

Informasjon om virksomheten

  1. Brillegrossist

Skrevet av virksomheten

Sllac offers a variety of both high-quality designer and daily use with a wide-range of styles starting from $6 with full lens options.After we cut off a lot middle chanins, you can get favorite glasses with 30% of costco's price. If shopping by mistake, you can get free exchange or free return in 14 days without any reason, including full refund option. If there is quality issue in Sllac lenses , we not only offer free exchange, also offer one more price compensation for you. From the comfort of home, buying glasses online has never been so easier. With our virtual try on technology, simple navigation and risk-free policy, your new glasses are a click away. And the best part — that moment the glasses arrive at your doorstep! We are expert in eyeglasses, optician field, we will try our best satisfy your needs, as a new brand online, we will appreciate if you can share your buying experience. You are also welcome to contact us if you have any suggestions or special requirements. Sllac is available both online and offline to anyone anytime.


Kontaktopplysninger

4,1

Bra

TrustScore 4 av 5

551 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 96 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,1

Alle anmeldelser

(551)

178 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 3 av 5 stjerner

I like the frames style a lot, but...

I like the frames style a lot, but the actual lenses itself are incorrect and it gives me a headache when I wear them for too long. The prescription I sent is from my eye doctor and it should be accurate. Maybe I just have really bad vision and it isn't easy to create an accurate lens for me.

15. september 2026
Anmeldelse skrevet uten oppfordring
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Svar fra SLLAC

Hi there,

We’re glad to hear you like the style of the frames, but we’re sorry to hear that the lenses have been causing discomfort. We’ve reviewed the information provided and would like to help resolve the issue. Our customer service team will arrange a free remake for you based on the appropriate prescription.

Please keep an eye on your inbox and spam/junk folder for our email, as our customer service team will contact you directly with the next steps. We appreciate your patience and the opportunity to make this right.

Vurdert til 1 av 5 stjerner

Never Again

Glasses were defective and company tried to convince me it was from shipping, which is hard to believe although their shipping takes way too long compared to other companies. I even sent them a picture and they’re trying to get me to treat the glasses to get them back to a non-defective state. I was a first time customer and they refused a replacement. Rotten customer service and won’t do business with them again. They don’t value customers and their shipping times are too long. My glasses are defective and they won’t make it right. Sad because the glasses are otherwise good looking, although they seem more cheaply made than other Chinese-made acetate frames that I have bought in the past. UPDATE AFTER COMPANY REPLY: Disingenuous reply. Wasn’t the temples. It was the arms of the glasses. I submitted two pictures. I can attach them here. Also the order did not ship within seven days. I asked for a replacement because I like the glasses and they refused because they said this would happen again. I’ve been buying frames online for years and this is the first time this has ever happened. And they’ve been acetate they all been shipped, so good try covering up your defects. Their excuse is a red herring for their poorly made glasses snd ineffectual “quality control.”

13. september 2026
Anmeldelse skrevet uten oppfordring
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Svar fra SLLAC

Hi there,

We’re sorry to hear that you’re disappointed with your experience. We’d like to clarify a few points regarding this order. The frame was inspected before shipment, and the issue reported was that the temples were slightly unbalanced. After reviewing the photos you provided, our team offered a return and refund for the order, but this option was not accepted.

Regarding shipping, your order was shipped on the same day it was placed and delivered within 7 days. Our stated Standard Shipping timeframe is 7–20 business days, so the delivery was within the quoted timeframe and at the faster end of that range. We always aim to provide clear shipping expectations and reasonable after-sales solutions when an issue is reported.

If you have any further questions or need assistance, please feel free to contact our customer service team—we’re always happy to help.

Vurdert til 4 av 5 stjerner

The Glass frames are beautiful and fit…

The Glass frames are beautiful and fit well. . Thought when ordering bifocal prossgressive lenses the top would be clear and middle to.end would be bifocal area. These are completely full bifocal that are for reading. I need to.take them off for distance. Wasn't really wanting to do that.
Prescription. They are great for just reading glasses.
Takes long to get them about 3 to 4 weeks.

11. september 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

NO fee labrynth at SLLAC!

It was very easy to order from SLLAC. Most of the other companies make you go through several screens each time adding options and of course, more charges. SLLAC doesn't operate that way, which is why I will order from them again. They also offered me an a check box (not another page) to pick colored lenses for the transitions at no charge.

28. august 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Fantastic quality

The quality of these lenses are clearer and more precise than my $400 pair I got from the doctors office. I’m SO IMPRESSED. Also the fit was not the shape I was hoping for so I asked if I could send them back for store credit and switch to a different style and they responded immediately, ready to help. Great customer service is hard to find these days. 5 stars

1. september 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Ordered these for my mom

Ordered these for my mom. She loved the first pair so much, she had me order a 2nd pair.
She's very pleased with the fit and I'm pleased with how easy the order process was.

6. september 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

I’ve emailed twice

I’ve emailed twice. The lenses are not darkening in the sun as I paid for. Trying to find out how and where to return for full credit. At that time I will order a different pair.
I’m keeping some in my cart for that opportunity, but will not order until I receive information and confirmation.
Thank you in advance.
Lynette Sherman

28. august 2026
Anmeldelse skrevet uten oppfordring
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Svar fra SLLAC

Hi there,

We’re sorry to hear about the issue with the photochromic lenses. We checked our inbox but couldn’t find your previous emails, so we apologize that we weren’t able to respond sooner.

Our customer service team will reach out to you directly by email to assist with the return and refund process. Please keep an eye on your inbox and spam/junk folder for our email. We’ll be happy to help get this resolved for you.

Vurdert til 5 av 5 stjerner

Bien

J'ai acheté deux paires de lunettes, je les ai reçues impeccablement emballées et protégées. Reçues en un mois mais ça ne m'a pas posé problème. (Compter quelques euros de frais de douane pour les recevoir) Elles sont de très bonne qualité et les couleurs sont très jolies. Je rachèterai probablement des lunettes sur ce site!

1. september 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Fast Delivery, stylish glasses

My glasses arrived quickly. They’re very stylish and a good quality. The prescription is correct. Im very happy with my purchase, highly recommend.

21. august 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

love my glasses

love my glasses, literally so simple, this is prob my 6/7th pair of glasses from
here and i also go to sllac for my glasses. amazing price and they were shipped quick too

29. august 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

My nose part of my glasses broke

My nose part of my glasses broke. I sent an email to replace them, they responded fast and shipped it out ASAP and were very nice, friendly, and cooperative. I’ve bought many of these frames and they are my favorite!

20. august 2026
Anmeldelse skrevet uten oppfordring
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Svar fra SLLAC

Hi there,

Thank you for your feedback. We’re glad to hear the glasses were comfortable and worked well for you. We’re sorry to hear about the issue with the nose piece.

Please note that replacement nose pads and a small screwdriver are included in the package, so the nose pads can be replaced easily if needed. If you need any assistance with the replacement, please feel free to contact our customer service team.

Vurdert til 3 av 5 stjerner

Glasses arrived VERY fast but….

Glasses arrived VERY fast. The frames themselves are good, but my prescription isn’t right. I feel dizzy and cross-eyed in them. I’ve reached out to support but there’s no information on returns on their site.

19. august 2026
Anmeldelse skrevet uten oppfordring
Logoen til SLLAC

Svar fra SLLAC

Hi there,

Thank you for your feedback. We’re sorry to hear they aren’t working well for your vision. We’ve verified that the glasses were made according to the prescription provided, but we understand that this does not resolve the issue you’re experiencing.

Our customer service team has already contacted you by email and can assist with the return and refund process. Please check your inbox (and spam/junk folder, just in case) and reply to our email so we can help you with the next steps.

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