SLIMBOOK Anmeldelser 

Tengo un Slimbook desde hace ya 9 años y funciona perfectamente. Cuando he tenido algún percance con piezas deterioradas como el teclado o las patas, me han atendido muy bien y solucionado el problema. Lo recomiendo totalmente.

The best of this brand is its customer support!
I couldn't keep the laptop for really last minute changes in my work and even though I was freaking out for running out of time, their customer support where incredibly helpful, fast, and we solved it in one morning. Even though I was literally sending back the laptop.

Once my situation changes, I will come back! And of course recommend the brand.

The costumer service is very professional, available. The device I ordered to Slimbook works well, and the shipping to my home was quick and efficient. Nothing else to say☺️

High quality product, friendly and fast support

This review is divided into two parts: first, the product itself—in this case, a Slimbook Kimera desktop—and then the customer service provided by Slimbook. I am writing this review after almost one year of owning the computer and using it virtually every day.

Regarding the Slimbook Kimera (running Fedora and KDE), everything has worked flawlessly so far. Based on my personal experience, I have no complaints at all. I have not encountered any driver-related issues, whether with the NVIDIA GPU, Wi-Fi, audio, or anything else. Throughout this past year, I have not experienced any significant problems.

As for the hardware, it performs perfectly. Here are a few highlights:

Fans: They are exceptionally quiet. If you have windows open, music playing, people talking in the background, or any ambient noise, the fans are practically inaudible. The slight noise they produce is only noticeable in a completely silent room. During demanding workloads such as rendering, training neural network models, or other intensive tasks, the fans naturally become more noticeable. Even then, I have to say I am impressed by how well the noise remains under control. I have seen computers whose fans sound like jet engines under heavy load. With my Kimera, that is definitely not the case.
Temperatures: The room where the computer is installed does not have air conditioning, so it is exposed to ambient temperatures ranging from around 10°C in winter to over 30°C during the summer. Even so, under light workloads (office tasks), the NVMe SSD stays below 40°C and the GPU remains under 45°C. During more demanding tasks such as video editing, rendering, or AI workloads, temperatures increase somewhat. For example, while running the Unigine Heaven benchmark during the summer, the NVMe reached 54°C and the GPU peaked at 49°C. As mentioned earlier, even under these conditions, the fans were not particularly noisy.
Ports: This is the only aspect I would improve, although it is not a major issue. The front panel only includes a single USB port, which can be a bit inconvenient. For example, when I need to copy files between two external hard drives, I have to use one of the USB ports on the rear motherboard I/O panel. I was already aware of this before purchasing the computer, and it is easily solved by using a USB hub.
Case: It feels premium, or at the very least, very high quality. It feels solid, and in my opinion, the finish is attractive and well-crafted.

Overall, I am very satisfied with the purchase so far. In terms of performance, Linux compatibility, and driver support, everything has been excellent.

Regarding customer service, I was personally assisted by Álex via email, so these comments specifically refer to my experience with him. I cannot speak about the rest of the sales team, although I assume they provide a similar level of service.

First of all, I would like to say that Álex was genuinely patient and attentive throughout the entire process. I know I can be one of those customers who ask a lot of questions, yet he always replied promptly and took the time to answer every single one of them. They even helped me adjust the budget slightly to better fit my needs. Throughout the whole experience, Álex was professional, friendly, and a pleasure to deal with.

In summary, as of today, based on my personal experience, I am 100% satisfied with both the computer and the customer service provided by Slimbook. Thank you.

Mi experiencia ha sido impecable. Profesionalidad, amabilidad, atención al cliente inmediata, claridad, facilidad en la información transmitida y sobre todo veracidad. Un 10. Recomendable al 100%

I bought a KDE Slimbook VII (Excalibur) for professional audio work, local AI experimentation, and general daily use (office tasks, writing, web browsing, emails, online services, etc.).

My initial unit had some minor chassis imperfections related to the production batch, along with noticeable coil whine specific to that device. I contacted Slimbook support and had a long but transparent exchange with their team. They acknowledged the issues, took the laptop back for inspection, and carefully tested another unit before sending it to me.

Since then, the laptop has been working very well. Performance is strong and stable both for creative workloads and everyday use, and KDE Neon has proven to be an excellent operating system with frequent updates and a polished overall experience.

The build consistency of this batch may not be absolutely perfect, but the support was honest and willing to address the real functional issue properly.

Overall, I’m very satisfied with the machine, especially considering that I purchased it during the early promotional launch period before the later price increases.

I recently purchased a computer (Slimbook One) and I couldn't be more impressed with the entire process! From the initial order to the first time I hit the power button, the experience was defined by professionalism and transparency.

Why I’m impressed:

1. Effortless Start: A perfect "Plug & Play" experience. I simply unboxed it, plugged it in, and was ready to go.
2. Pre-Optimized Performance: All software was pre-installed and configured to perfection, saving me hours of setup.
3. Superior Build Quality: The hardware is robust and functions exactly as promised, reflecting true craftsmanship.

Slimbook clearly values quality and respects their customers' time. If you are looking for a high-performance machine delivered with care and precision, look no further.

Summary:

Excellent communication - punctual delivery - premium packaging, and a perfect "ready-to-go" configuration that works perfectly!

Thank you Slimbook Team, for your vision and for such excellent engineering!

I'm a happy slimbook user since a decade with te same Pro X15 intel 9th gen. And still gettin updates and parts.
Sadly for slimbook i see no end using this notebook soon :-)

Recientemente adquirí un Slimbook Evo 15" (hardware Clevo), y el hardware rinde muy bien; se nota la calidad del equipo. Lo único que podrían mejorar son las configuraciones de Linux de fábrica, que dejan un poco que desear. Soy usuario avanzado, y he podido corregir el problema del “flickering screen” y que el teclado Dvorak no guardara la configuración al iniciar el equipo, entre otras cosas.
En general, los equipos Slimbook son muy top. Recomiendo estos equipos solo a usuarios avanzados en GNU/Linux que sepan lo que hacen.

Ayer recibí mi Slimbook Elemental con Linux Mint preinstalado y la experiencia no podría ser mejor.

Desde el primer encendido todo ha funcionado perfectamente. Todo el hardware está totalmente soportado por Linux, sin configuraciones ni ajustes complicados. El sistema es rápido, fluido y muy estable. Para un uso cotidiano el ordenador vuela literalmente.

He probado también algunas tareas más exigentes: reproduce vídeo en 4K sin pestañear y he hecho una prueba grabando pantalla con OBS Studio, que ha funcionado de forma impecable.

Compré este portátil principalmente para mi trabajo como profesor: preparar material pedagógico, crear contenido educativo y grabar videotutoriales. Para este tipo de uso es perfecto: silencioso, ágil y fiable.

Pero hay algo que me gustaría subrayar especialmente: la dimensión humana de Slimbook.

Desde el primer momento tuve la suerte de ser atendido por Alex, un auténtico profesional de la atención al cliente. Necesitaba el ordenador con cierta urgencia y se implicó personalmente para acelerar todo el proceso. Gracias a su gestión, el equipo fue enviado apenas tres días después de haber realizado la compra. Además, hizo un seguimiento muy atento del envío e incluso tuvo que intervenir en algún momento para facilitarme la recogida del paquete. Este tipo de atención marca realmente la diferencia.

Por experiencias como esta llevo tiempo recomendando Slimbook a muchas personas de mi entorno. No solo por la calidad de su hardware, sino también por su compromiso firme con el software libre y con GNU/Linux.

Estoy realmente encantado con la compra y recomendaría el Slimbook Elemental a cualquier persona que tenga necesidades informáticas básicas y quiera un portátil rápido, fiable y perfectamente preparado para Linux desde el primer minuto.

I believe that the people at Slimbook love their job, and it shows in the way they engage with their customers. Through the process (ordering to receiving in Sweden took 7 days), I was in touch with 3 different persons/functions, each equally engaged, friendly and highly knowledgeable and supportive. This extends to advising you even if this results in decreasing the original value of the order: they seem to care more about their customers getting the right product and advise than just making money.

Granted, this is my first time buying a customized laptop, as opposed to buying in-stock/on display laptops from an electronic retailer - so although I dd expect another kind of experience, I still had not expected that kind of close engagement with their customers.

As for the laptop: I got the Exccalibur Blue 16", and I'm crazy about it so far. For context I'm moving from an Asus Zenbook S16, after being an (almost life-long) macbook fan. The build quality seems very solid, slightly thicker than Asus (which was very slim), heavier as well (Asus is full plastic and cerulium-ish), feels more like a macbookPro, nut a bit more round/less sharp-edged. There is a thin rim of another alloy all around the body which adds to the overall stylish aspect.

I read feedback from users complaining about an unresponsive trackpad - mine isn't. After removing the protective plastic it was a bit sticky, but wiping it with a slightly damp cloth fixed this immediately - it works just as well as any other trackpad. The keys on the keyboard are not shallow. In terms of colour and finition, it's more grey than blue, more like a dark grey macbook than a midnight blue mackbook air.
Overall it combines a feeling of robustness and style.
I have slimbookOS K on it - it's snappy fast, stable.

Of course I'll have to see on long-term usage but the very awesome buying experience and the product so far answers the question of where I think I'll buy my next laptop ;-)
At any rate I can highly recommend. I believe one is in good hands with the team.

Hello everyone!
I've owned a Slimbook Excalibur since January 2026 and I'm very happy with my notebook.
During the waiting and assembly period, I was in regular contact with the team and received prompt answers to my questions.
I can only say that if you have any problems, contact customer service.
The long wait from the beginning of December 2025 was worth it.
The price and performance are excellent.
The device is superbly crafted and has been running flawlessly with Windows 11 25H2 since the very first minute.
The cooling system is surprisingly quiet, not "unbearably loud" as described in some forums.
I do find it annoying that the battery can't be replaced without tools.
However, I assume the company will provide assistance if the battery ever needs to be replaced.
Thanks, keep up the good work, and greetings from Sweden.

Support service is excelent. My EVO 15 came with a defect in RAM banks that passed memtest+ successfully, but they changed the RAM anyway and the issue was resolved.

Tuve una incidencia con mi Slimbook mini one y el servicio de soporte fue buenisimo. Eusebio me ayudó muchísimo. Estoy encantado con el mini one y proximamente miraré tambien portatiles.

EN
I have two Slimbook Pro X 13" laptops (one Intel and one AMD), the first version of the Slimbook One, and I just bought the latest Slimbook One.
Excellent service and equipment, great deals during special seasons, 100% compatibility with Linux and Windows, and IT support for the entire lifetime of the equipment. What more could you ask for?
---
ES
Tengo dos Slimbook Pro X 13 " (uno Intel y otro AMD), la primera versión del Slimbook One y acabo de comprar el último Slimbook One.
Trato y equipos excelentes, buenas ofertas en temporadas especiales, compatibilidad 100% con Linux y Windows, soporte informático durante toda la vida del equipo. ¿Qué más se puede pedir?

Ahora que llevo unos meses ya con el portatil decir que es lo mejor que he tenido nunca, potencia, diseño, peso, fiabilidad... una verdadera maravilla. Luego el euqipo de soporte, atencion y ventas ha sido genial!!!!

I purchased a Slimbook EVO 15 about 5 months ago, and so far I'm really happy with it. The build quality is good, the performance is excellent, and SlimbookOS (based on Ubuntu 24.04) is a great experience. The few questions I had were answered quickly by the support team

Muy buena marca, llevo varios años con un prox15 y va de lujo.

Llevo años confiando en los equipos de esta marca, tanto para uso personal como profesional, y mi última experiencia no ha hecho más que reforzar dicha confianza. Recientemente, mi empresa sustituyó mi antiguo ProX por un Evo, y la diferencia ha sido espectacular. El rendimiento es impecable y, lo que más valoro, su funcionamiento es prácticamente inaudible, algo fundamental cuando pasas largas jornadas de trabajo a pleno rendimiento.

Quiero destacar especialmente el servicio posventa de Slimbook, quizá el pilar más importante de su propuesta de valor. Hace aproximadamente un mes, tuve un problema con la conexión de una de mis pantallas externas. Aunque parecía clara una incidencia de hardware, el equipo de soporte de Slimbook atendió mi caso con suma dedicación. Me guiaron paso a paso, explorando distintas soluciones y descartando posibilidades hasta identificar la raíz del fallo: un cable de vídeo que no suministraba la potencia necesaria.

Gracias a su ayuda, pude resolverlo sin complicaciones y en tiempo récord. Estoy al 100% satisfecho tanto con el Evo como con la atención recibida. Slimbook se ha ganado con creces su reputación como referente en el ecosistema Linux. Si buscas un equipo potente, silencioso y un soporte técnico impecable, no lo dudes: esta es tu mejor opción.

Antonio Masiá