ordered before 2pm for same day despatch, order not despatched until 3 working days later! (ordered friday-despatched following wednesday) order arrived incomplete with no explanation or apology. End... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Absolutely fantastic service from these guys. Special shout out to Ryan who literally guided me through the design and purchasing process for a large soak-away install at our house. He continues to... Vis mer
Selskapet har svart
Great product and even better service. We were on a tight time frame and Sky Plastics went above and beyond to make sure we got what we needed, when we needed it. Their team made a real effort to ar... Vis mer
Selskapet har svart
I would avoid this company completely. I've been waiting on a refund of nearly £200 for almost 4 weeks now. I placed an order on 16th March, when it was evident the product wasn't going to arrive o... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Sky Plastics is an established and reputable provider of construction plastics. Our range of stock is extensive; from surface and underground drainage to guttering and waste-pipe systems, and we aim to maintain high levels of stock at all times to meet customer demand. Our dedication and focus is to deliver quality products at reasonable prices, supported by an efficient and diligent workforce. Our team of experts, who have over 29 years’ experience combined, are available to advise and assist you with any queries. We pride ourselves on our customer service and quick turnaround times. We believe it is our determination to get your stock to you as quickly as possible that differentiates us from other companies. As an example, for a minimum order value, we will deliver 6-metre pipe to areas in and around the M25. For more information, please email sales@skyplastics.co.uk or call FREEPHONE 0808 295 9911 (Monday–Friday, 8am to 5pm). Sky Plastics always welcome feedback from our customers and, whilst we always use all reasonable endeavours to ensure that your experience as a customer of ours is a positive one, we nevertheless want to hear from you if you have any comments, suggestions, or cause for complaint.
Kontaktopplysninger
3,6
Middels
424 anmeldelser
Har svart på 15 % av de negative anmeldelsene sine
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Best price, cheapest delivery, amazing customer service
The best price I found for the items I was after (land drainage and 110mm drainage items). Delivery was much cheaper than anywhere else and was really fast.
Ryan from customer service was incredible and basically replied before I'd sent my query!
I'll absolutely use them again and would recommend to anyone.
26. juni 2024
Anmeldelse skrevet uten oppfordring
DO NOT BUY FROM THIS COMPANY!!!!!!!!
DO NOT BUY FROM THIS COMPANY!!!!!!!!! THEY ADVERTISE ITEMS AS IN STOCK WHEN THEY DONT HAVE THEM EVEN IN THE COUNTRY. ORDERED "IN STOCK" PIPES 3 WEEKS AGO AND JUST BEEN TOLD IT'LL BE AT LEAST ANOTHER 3 WEEKS. COMPLETE SCAM COMPANY WILL RAISE WITH TRADING STANDARDS
25. juni 2024
Anmeldelse skrevet uten oppfordring
Ryan from sky plastics is very helpful…
Ryan from sky plastics is very helpful and the staff at sky plastics are very helpful and I am very happy for thei service
21. juni 2024
Anmeldelse skrevet uten oppfordring
waiting 3 weeks for my order
waiting 3 weeks for my order, promised call backs never happen, promised deadlines never happen. They should be put out of business
19. juni 2024
Anmeldelse skrevet uten oppfordring
I got what I think is a great price and…
I got what I think is a great price and I had a problem connecting an 80mm pipe to an 80mm joint so I emailed them and asked for help.
I received a phone call promptly advising me what to do and they solved my problem.
Top class service.
14. juni 2024
Anmeldelse skrevet uten oppfordring
Very quick delivery
Very quick delivery, a pleasure to deal with.
13. juni 2024
Anmeldelse skrevet uten oppfordring
Quick delivery as promised from stock
Quick delivery as promised from stock. Replied to my message promptly regarding delivery date and it arrived
3 or 4 working days after ordering, thanks !
11. juni 2024
Anmeldelse skrevet uten oppfordring
Was really impressed with the customer…
Was really impressed with the customer service, great communication and good prices.
10. juni 2024
Anmeldelse skrevet uten oppfordring
After contacting the company 4 times
After contacting the company 4 times, and each time saying they would return my call, they still did not call back.
7. juni 2024
Anmeldelse skrevet uten oppfordring
Svar fra Sky Plastics
Hi Philip,
We are quite surprised at such a review, considering we tried calling back, and I can see a member of the team also spoke to yourself on Saturday. We are open Monday - Friday, and a member of the team did call you back on Saturday. We will always return calls, however we do have a "message us" service on our website too. We are an Internet Supplier, so if you wish to make an order you can do so online.
Happy
A little slow with correspondence. But all sorted. Thank you. Would use again.
5. juni 2024
Anmeldelse skrevet uten oppfordring
Delivered on time and at a good price
Delivered on time and at a good price. Thank you.
17. mai 2024
Anmeldelse skrevet uten oppfordring
Challenging experience turned around!
Had a challenging experience getting a refund owed - However superb customer service by Ryan - supported and sorted within 15 minutes!
30. mai 2024
Anmeldelse skrevet uten oppfordring
Scam company avoid
Advertising items THEY DO NOT HAVE IN STOCK!!! Waited 8 days for a next day delivery and NOTHING!!! Rang them to be told they don't know if/when in stock. Reported to PayPal for full refund!!! Scam pathetic company you have been warned
19. mai 2024
Anmeldelse skrevet uten oppfordring
Great prices and got the order in two…
Great prices and got the order in two days.
19. april 2024
Anmeldelse skrevet uten oppfordring
Would recommend this company to…
Would recommend this company to everyone, I rang to check regarding delivery timescales left a message & someone rang me back the same day.
Unfortunately when the delivery was made an item was missing but I emailed them & they promptly replied saying it was a courier issue & that the item would be delivered the best day & as they said it was.
Cannot recommend this company enough, reasonably priced products & excellent customer service
5 star
17. mai 2024
Anmeldelse skrevet uten oppfordring
10 months still waiting for them to…
10 months still waiting for them to deliver.
23. juli 2023
Anmeldelse skrevet uten oppfordring
Svar fra Sky Plastics
Hello Luke,
I believe you have been in constant contact with a member of our customer service team. We delivered the majority of your order, and you were aware there were items to follow, which have now been despatched for you.
The team was waiting on you to confirm if you still needed the items, or if you would have preferred a refund.
We do apologise about the delay, and we do try and keep every customer up to date.
Kind Regards,
Sky Plastics
always prompt to dispatch and great…
always prompt to dispatch and great value for money
1. mai 2024
Anmeldelse skrevet uten oppfordring
Really helpful
Really helpful, great products especially for the prices.
Items dispatched quickly and received ahead of expectations.
7. mai 2024
Anmeldelse skrevet uten oppfordring
Great web site,good prices
Great web site,good prices . But lack of communication after the order. Everything came well packaged 9 days later . Luckily I was in..
23. april 2024
Anmeldelse skrevet uten oppfordring
Initial contact slow but overall very good experience
Initial contact was a bit slow but after I raised my concern with them the response was good. I had a follow up call the next day and an email explaining what was happening next.
The reviews on trust pilot made me worried it was a scam after my purchase but they did fulfill my order.
Also the chap on the phone was friendly and helpful
29. april 2024
Anmeldelse skrevet uten oppfordring
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