Skypax UK takes a lot of time: 3 or 4 days untill you get a message that packages has arrived , same untill merge request got followed up, no messages at that request has been cancelled..... , first... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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Dispatch Ticket S000128067 Ticket ID:732500 It’s been over a month, I’m missing a package handbags that totaled over £350 I got another package damaged beyond repair because Skypax decided it w... Vis mer
Selskapet har svart
My experience with Skypax was extremely hassle free and very easy. The only issue I had is that after paying to have my package repacked into a smaller package to hopefully save a few dollars on post... Vis mer
The absolute best delivery company! I highly recommend it to everyone, ordered from Sweden and everything was incredibly fast and smooth.
Informasjon om virksomheten
Om Skypax
Opplysningene stammer fra ulike eksterne kilder
Skypax is a premium international package forwarding service shipping globally from the UK. Our thousands of satisfied customers love our high quality service and personal customer support. We take the hassle out of shopping UK stores from abroad.
Get your unique UK street address immediately when you sign up, and use it as often as you like to receive parcels. Ship when you choose and track the package to your door.
Or use our personal shopping service and our concierge team will purchase items on your behalf. We can even pick up items in-store in London.
Get your unique UK street address immediately when you sign up, and use it as often as you like to receive parcels. Ship when you choose and track the package to your door.
Or use our personal shopping service and our concierge team will purchase items on your behalf. We can even pick up items in-store in London.
Kontaktopplysninger
4,3
Enestående
6k anmeldelser
Har svart på 48 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
The absolute best delivery company
The absolute best delivery company! I highly recommend it to everyone, ordered from Sweden and everything was incredibly fast and smooth.
2. april 2026
$15 fee for the PO Box
$15 fee for the PO Box. Cool. When it came time to ship to my home address shipping was marked up 200-300%.
2. april 2026
Svar fra Skypax
Hi. I don't see any helpdesk tickets linked to your email, but we are always happy to assist or answer questions if you contact us. The rates you paid are as indicated on our website for your package weight and dimensions, and I don't know how you arrived at your markup figure.
Slow and inefficient
Skypax UK takes a lot of time: 3 or 4 days untill you get a message that packages has arrived , same untill merge request got followed up, no messages at that request has been cancelled..... , first notice after my question about it, 6 days later . i am waiting for 2,5 weeks now and nothing has been packed.
10. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Skypax
Hello. I am sorry our service times have been slow. We have recently added new staff members to help return service to normal timeframes.
I see that your merge request was cancelled because combining as you requested would take the package weight over 35kg. An email was sent to you on cancellation, which shows as successfully delivered, with an explanation and suggestion for alternative packing.
I purchased a toy in the UK
I purchased a toy in the UK, something that is no longer available in Australia.
Skypak collected the package and delivered it to me within 8 days.
31. mars 2026
Avoid at all costs
Avoid at all costs.
Took them two months to find my package at their facility and then they charged me "storage fee" for that time.
I also discovered it cost $50 to ship a 100gr package from UK to US.
Let's see how fast they ship after I paid their extortion fees. $130 for a package worth $30.
10. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Skypax
Hi. Your package arrived incorrectly addressed and was logged to our unidentified packages area. You wrote in 48 days later on 30th Jan but did not provide any identifying information, and only on 18th Feb did you provide information allowing us to match with your account and we immediately allocated the package to your suite. You could have despatched from that point but chose not to and so storage charges accrued.
10/10 Highly Recommend!!
I’ve had such a pleasant experience from the very beginning. The shipping process is always so prompt and seamless.
30. mars 2026
Skypax works!
Straight foward process description on what to do and how it works. Good service overall.
24. mars 2026
My experience with Skypax was extremely…
My experience with Skypax was extremely hassle free and very easy.
The only issue I had is that after paying to have my package repacked into a smaller package to hopefully save a few dollars on postage there was still very much empty space when I opened my package otherwise great 👍
24. mars 2026
Fast but costly.
24. mars 2026
Responded quickly to my emails and…
Responded quickly to my emails and queries. Would use again.
27. mars 2026
Skypax is great when it works but extremely difficult to contact.
Skypax is great when it works. But I had a terrible experience where a package was "locked" and it was impossible for me to contact anyone in Skypax. Emails were never answered. International phone calls were dropped after being picked up at Skypax. My time zone is about 12 hours different from the UK so they were working during my night-time. Eventually Skypax replied after a friend in the UK phoned them, and the issue was quickly resolved. Worse, storage charges kept on racking-up and have not been refunded, yet Skypax had no difficulty sending me emails telling me to get the parcel despatched throughout this saga. RECOMMENDATION to Skypax. Make sure your email system works and someone responds reasonably promptly. Remove the requirement that "locks" on packages can be removed only after phone discussion --- that is impossible when your phone system repeatedly drops calls over a period of weeks. (Date of this experience was Feb/March 2026).
27. mars 2026
Easy and prompt service.
27. mars 2026
Dispatch Ticket S000128067 Ticket…
Dispatch Ticket S000128067 Ticket ID:732500
It’s been over a month, I’m missing a package handbags that totaled over £350
I got another package damaged beyond repair because Skypax decided it would be great idea to fold my daughters gift bags
They still won’t reply to me, I paid for extended liability. My PACKAGE IS INSURED AND THEY REFUSE TO RESPOND AND PAY ME FOR MY MISSING/DAMAGED ITEMS
13. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Skypax
Hello. There is an ongoing case and delivery dispute with the carrier. We have written to you with an update. We have not refused your claim for loss, we just have to conclude our process to establish loss. Your "damage" indicated thus far is only to intermediate retail packaging which is not covered as per our T&C's and no item damage has been indicated.
Flawless experience as aleays
24. mars 2026
Do not hesitate to hire Skypax
I just love you guys, the best forwarding site on the planet, affordable shipping costs and the best customers service. Thanks for all!
6. januar 2026
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
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