Having an encountered a problem with my usually excellent Skylight frame I reached out to the support team. The response was quick, pleasant and helpful. Various solutions were offered and tried, unfo... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
The skylight calendar is the best piece of tech I have ever brought. As a busy family having all of our information in 1 place is truly amazing, my favourite feature is side kick, screen grab an ema... Vis mer
I do not often write reviews but the customer service we received from Skylight was beyond amazing. We had broken the frame and contacted customer service by email, expecting this to be a long drawn... Vis mer
Although helpful, I wouldnt say it is a great value for money. We have access to the tasks which you can create kids chores and tasks, but the rewards system that you would think accompanies the ch... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
Skylight is a touch-screen digital photo frame you can email photos to and they appear in seconds. Available in the US, UK, Canada, and Australia.
Kontaktopplysninger
101a Clay St, #144, 94111, San Francisco, USA
- +1 415-233-6761
- info@skylightframe.com
- skylightframe.com
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I rang twice left messages
I rang twice left messages
no reply
yearly price for what frame ?
i have bought 6 frames - unsure
not happy
Amazing customer service and great…
Amazing customer service and great calendar, so easy to use
Excellent after sales support!
Having an encountered a problem with my usually excellent Skylight frame I reached out to the support team. The response was quick, pleasant and helpful. Various solutions were offered and tried, unfortunately unsuccessfully. After which a replacement was quickly despatched and received at our new address. So impressed with, and very grateful for, such excellent, helpful and understanding after sales service. Thank you!
Bruker kanskje KI til å svareVis mer
Easy to use and setup
Easy to use and setup, Have purchased one for my wife and mum. Now keeping up with all our adventures is so simple as sharing online.
Beyond Amazing Customer Service and Product
I do not often write reviews but the customer service we received from Skylight was beyond amazing. We had broken the frame and contacted customer service by email, expecting this to be a long drawn out response and in all honesty didn't have any hope that they would help us as we had purchased the frame a few months ago. They responded straight away to see how they could help and resolved our issue to the highest level and we were delighted. They went over and above with the care shown and I would highly recommend them and their products to anyone and wouldn't hesitate in purchasing from them again. The Frame is absolutely amazing and given to Grandparents who love it.
Love the skylight
Love the skylight, it’s been a helpful tool daily for my family
Quick delivery
This is hands down one of the best…
This is hands down one of the best purchases I have ever made. I feel so organised!!!
The shipping takes too long
The shipping takes too long, and the tracking isn't working.
If I ordered through JB hifi I would have it by now.

Svar fra Skylight Frame
Great customer service and support
Great customer service and support. Absolutely loved and my grandchildren are so excited to use it every day!
The Skylight Calendar is a great…
The Skylight Calendar is a great concept and the hardware feels premium. It’s been really useful for organising our family routines, especially with kids.
Once set up properly, it works well and helps reduce daily prompting, which is exactly what we were looking for.
However, there are a few areas that still need improvement:
• Limited functionality in the mobile app compared to the device
• Task/routine management can be unintuitive
• No built-in event reminders (still need to rely on phones)
Overall, it’s a strong product with a lot of potential, but it feels like the software is still catching up to the hardware.
Looking forward to future updates.
next day delivery as per the promise
next day delivery as per the promise , the only product to deliver on time , and agreed price . The product is as good as it gets . Well done .
This company went above and beyond with…
This company went above and beyond with their customer service!
Best piece of technology I own!
The skylight calendar is the best piece of tech I have ever brought. As a busy family having all of our information in 1 place is truly amazing, my favourite feature is side kick, screen grab an email from my children's school, all info uploaded in seconds! I have recommended skylight to several friends already.
I'm going to cancel my order
I'm going to cancel my order. I had an issue with the website and a query about my delivery, and I've spent the entire day going back and forth with an infuriating AI chatbot that keeps repeating the same line about my case being “escalated” and that I should “expect an email from a human.” No email has arrived.
If they can’t even get their customer‑service AI to function properly, I have zero confidence in their ability to deliver a reliable Smart Calendar. I haven’t even received the product yet and I’m already unimpressed.
This product is supposed to save me time, yet their AI has wasted my entire day. It’s completely contradictory to the purpose of the product, and the whole experience has left me with no faith in what they’re offering.
I had high hopes for this Skylight Calender but if this is what it's like dealing with the company before I've even received the product I dread to think what it will be like post sale, no thank you, every time I look in the mirror these days I have more face to wash, I don't need AI like this that will make me pull my hair out!

Svar fra Skylight Frame
Game Changer
The Skylight calendar is an absolute game changer. The magic import feature is my new PA that I cannot be without. Worth every single penny.
Insane costs hidden to show photos
The cost of plus membership so you can get to to display pictures ontop of the membership you have to pay to have online access to the calendar is garbage.
It’s a complete stitch up once the photos are uploaded they should stay on the device and display - as soon as the membership is up the photos stop displaying and I don’t believe that’s made clear when you buy one.

Svar fra Skylight Frame
Skylight Calendar Max is the best!!
Skylight Calendar Max is the best!!! The functionality is perfect for our busy family of 5. My husband and I are in sync and don’t miss a beat with our schedule.
The kids love it too. They can see what is happening for each of them everyday without having to ask. They love the countdown function to special events (birthdays, holidays and Christmas).
We all love uploading photos that display on a constant slideshow ( it keeps our memories fresh in our minds). We get stuck watching it for ages!
And last of all, it looks great! We put the power cord through the back of the wall to a hidden outlet on the other side, so that we don’t have to see it hanging down.
When we have guests over they think it’s pretty cool too!
All in all, we LOVE it! Thank you Skylight for a product that gets the frazzle out of my head and into a visual bible!
Dette er Trustpilot
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Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
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Lær om anmeldelsesprosessen på Trustpilot.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.







