They are impossible to reach. If you have an issue you can only talk to AI, I have bought 3 products and wont be buying again. The earmuffs on my ANC Crusher 2 headphones came apart. SC doesn't make r... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
They are impossible to reach. If you have an issue you can only talk to AI, I have bought 3 products and wont be buying again. The earmuffs on my ANC Crusher 2 headphones came apart. SC doesn't make r... Vis mer
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The product was great at first. But for an almost $200 pair of headphones, they died after less then 6 months, and you have to pay out if pocket for warranty shipping. $30 to ship it back for warranty... Vis mer
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Ordered method 360. Upon arrival left earbud would not work. Skullcandy will not refund return shipping cost as is stated in warranty policy. ( clearly states return shipping refunded if prod... Vis mer
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Update: i must say that skullcandy handled my concern really professionally, they offered me coupon that covered everything including shipping fees that i paid ! Thank you Horrible experience. They... Vis mer
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Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 92 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I'm use to wearing earbuds SC-"push play active" currently which are really great on all counts, sound, and battery life. However I've being looking for a pair of noise canceling/ over the ear headphones to accommodate my busy lifestyle. These Hesh® ANC.
These are absolutely amazing!!!! As a private psw taking care of 2 family members FT, these hit the mark on all aspects. My older brother whom I look after, I put them on him to try them out and he was uhhhhh ( no speach/ communication) but you could see in his eyes/ facial expressions that these are amazing. Music is our life, I might have to save up to get him a pair for his bday next month.
Highly recommend these!!!!!

Svar fra Skullcandy (CA)
Incredibly helpful and guided me through making a warranty claim when I had been having issues with it. Jensel is incredibly helpful and patient and an excellent customer service agent!

Svar fra Skullcandy (CA)
It has been a month and I haven’t received my refund. They take forever to reply back. I have received the receipt of the refund but I still haven’t received the money in my account. Seriously, this is very frustrating. If I could give 0 stars I would.
This is the worst customer service I have ever experienced. I always got a run around when I tried calling Skullcandy support.

Svar fra Skullcandy (CA)
Hanna was so nice and helped me with the warranty claim process

Svar fra Skullcandy (CA)
I reached out for costumer service, they answered fast and they gave a quick solution to my problem! I'm very happy with my purchase amd the headphones are amazing

Svar fra Skullcandy (CA)
I was working with Jensel who was incredibly helpful for what I was looking for. I love Skullcandy products and would choose them over any other brand. He went above and beyond for me and I truly appreciate that. I am forever a Skullcandy fan and will continue to recommend them to all of my family and friends. Not only is their product great, but their customer service team is fantastic to work with who will go the extra mile for you.

Svar fra Skullcandy (CA)
Had to return an item, which was easy to do...emailed to check if they received it and got a response quickly...they also emailed me to let me know that the item was received and my refund was processed

Svar fra Skullcandy (CA)
Amazing service. Willing to help and resolve the issue you are having. Can’t wait to try

Svar fra Skullcandy (CA)
Great customer service. Jensel was very helpful which resulted in a better than expected outcome for me. Thanks Jensel

Svar fra Skullcandy (CA)
My concern was addressed with an open mind and a satisfactory conclusion was reached.
Great customer service. Very fast replies from Jensel A. Skullcandy takes care of you. They are willing to bend their own rules to give you customer satisfaction. Great products at affordable prices.
Thanks!
Gerry.
Your customer service rep Eugene C
was absolutely outstanding
I am already a loyal customer to the skullcandy brand and the CARE I received from this rep was really outstanding and obviously your company has policies set out to take care of your customers that she was able to implement
Thank you so much for being an honest company who takes care of their customers
I spoke with Rose about one of the coupon codes for RUTW from Tim Hortons not working.. she was amazing! Thank you so much Rose!! 🫶🏻
I spoke with Rose C about one of the coupons not working. She helped me within 24 hours!!! great service!
Finally ordered my headset!! Happy Happy!!
Their customer service was really good and they were able to help with my issue in like 20 mins. She was very nice and cooperating. Can't wait to receive my headphones!
Very convenient and helpful. Found a nice way to solve my issue.
Very nice and polite.
I spoke with Jensel who went above and beyond in making sure my concerns were addressed with issues I was having with my headphones. I appreciate how courteous and quick Jensel was to respond. The customer service was amazing! Thanks Skullcandy.
Wonderful service! We need more companies like Skullcandy to care for there customer
I really appreciate the customer service. I love you guys and god bless you ❤️
Customer service has gone over and beyond to assist me. Great service. The only shortcoming is I have to pay for returning postage. Other warranty services cover that.

Svar fra Skullcandy (CA)
I would like to give 4.5 stars. The refund policy is good, but you have to pay for the return and they don't refund it. Otherwise, it's 5 stars. And Thanks, Andrie.

Svar fra Skullcandy (CA)
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.