Skullcandy (CA) Anmeldelser 

118
•
TrustScore 3.5 av 5

3,3

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 4 av 5 stjerner

They are impossible to reach. If you have an issue you can only talk to AI, I have bought 3 products and wont be buying again. The earmuffs on my ANC Crusher 2 headphones came apart. SC doesn't make r... Vis mer

Selskapet har svart

Vurdert til 2 av 5 stjerner

The product was great at first. But for an almost $200 pair of headphones, they died after less then 6 months, and you have to pay out if pocket for warranty shipping. $30 to ship it back for warranty... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

Ordered method 360. Upon arrival left earbud would not work. Skullcandy will not refund return shipping cost as is stated in warranty policy. ( clearly states return shipping refunded if prod... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Update: i must say that skullcandy handled my concern really professionally, they offered me coupon that covered everything including shipping fees that i paid ! Thank you Horrible experience. They... Vis mer

Selskapet har svart


Kontaktopplysninger

3,3

Middels

TrustScore 3.5 av 5

118 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 92 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 48 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,3

Alle anmeldelser

(118)

30 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

I'm use to wearing earbuds SC-"push…

I'm use to wearing earbuds SC-"push play active" currently which are really great on all counts, sound, and battery life. However I've being looking for a pair of noise canceling/ over the ear headphones to accommodate my busy lifestyle. These Hesh® ANC.

These are absolutely amazing!!!! As a private psw taking care of 2 family members FT, these hit the mark on all aspects. My older brother whom I look after, I put them on him to try them out and he was uhhhhh ( no speach/ communication) but you could see in his eyes/ facial expressions that these are amazing. Music is our life, I might have to save up to get him a pair for his bday next month.

Highly recommend these!!!!!

5. september 2024
Anmeldelse skrevet uten oppfordring
Logoen til Skullcandy (CA)

Svar fra Skullcandy (CA)

Thank you so much for sharing your positive experience with Skullcandy. Keep on rockin'!

Vurdert til 5 av 5 stjerner

Helpful And wonderful customer service

Incredibly helpful and guided me through making a warranty claim when I had been having issues with it. Jensel is incredibly helpful and patient and an excellent customer service agent!

10. september 2024
Anmeldelse skrevet uten oppfordring
Logoen til Skullcandy (CA)

Svar fra Skullcandy (CA)

Zoe, thanks for sharing your experience with us. Keep on rockin' Skullcandy!

Vurdert til 1 av 5 stjerner

It has been a month and I haven’t…

It has been a month and I haven’t received my refund. They take forever to reply back. I have received the receipt of the refund but I still haven’t received the money in my account. Seriously, this is very frustrating. If I could give 0 stars I would.
This is the worst customer service I have ever experienced. I always got a run around when I tried calling Skullcandy support.

16. august 2024
Anmeldelse skrevet uten oppfordring
Logoen til Skullcandy (CA)

Svar fra Skullcandy (CA)

Hello Chanpreet, we apologies for the misunderstanding. We would ask that you reach back out to our customer service team for further assistance. We look forward to solving this issue for you.

Vurdert til 5 av 5 stjerner

Costumer service/ product

I reached out for costumer service, they answered fast and they gave a quick solution to my problem! I'm very happy with my purchase amd the headphones are amazing

3. juli 2024
Anmeldelse skrevet uten oppfordring
Logoen til Skullcandy (CA)

Svar fra Skullcandy (CA)

Ximena, thank you! Keep on rockin'!

Vurdert til 5 av 5 stjerner

Customer Service is Fantastic

I was working with Jensel who was incredibly helpful for what I was looking for. I love Skullcandy products and would choose them over any other brand. He went above and beyond for me and I truly appreciate that. I am forever a Skullcandy fan and will continue to recommend them to all of my family and friends. Not only is their product great, but their customer service team is fantastic to work with who will go the extra mile for you.

17. juni 2024
Anmeldelse skrevet uten oppfordring
Logoen til Skullcandy (CA)

Svar fra Skullcandy (CA)

Thank you for the positive feedback, we are always happy to help! If you ever have any concerns or questions in the future please don't hesitate to reach back out! Have a great day and thanks for being apart of the Skullcandy family!

Vurdert til 5 av 5 stjerner

Had to return an item

Had to return an item, which was easy to do...emailed to check if they received it and got a response quickly...they also emailed me to let me know that the item was received and my refund was processed

4. juni 2024
Anmeldelse skrevet uten oppfordring
Logoen til Skullcandy (CA)

Svar fra Skullcandy (CA)

Jillian, thank you so much for sharing your review with us. We are stoked your rockin' Skullcandy!

Vurdert til 5 av 5 stjerner

Amazing service

Amazing service. Willing to help and resolve the issue you are having. Can’t wait to try

8. mai 2024
Anmeldelse skrevet uten oppfordring
Logoen til Skullcandy (CA)

Svar fra Skullcandy (CA)

Hey Michael, we are stoked to hear we were able to help! If there is anything else we can help you with please reach out! Have a great day and thanks for rockin' with us!

Vurdert til 5 av 5 stjerner

Great customer service

Great customer service. Jensel was very helpful which resulted in a better than expected outcome for me. Thanks Jensel

8. mai 2024
Anmeldelse skrevet uten oppfordring
Logoen til Skullcandy (CA)

Svar fra Skullcandy (CA)

Thanks for reaching out, we are stoked to hear we were able to help you quickly! Have a great day and thanks for rockin' with us!

Vurdert til 5 av 5 stjerner

To Jensel A. Skullcandy

Great customer service. Very fast replies from Jensel A. Skullcandy takes care of you. They are willing to bend their own rules to give you customer satisfaction. Great products at affordable prices.

Thanks!

Gerry.

5. april 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Your customer service rep Eugene C

Your customer service rep Eugene C
was absolutely outstanding

I am already a loyal customer to the skullcandy brand and the CARE I received from this rep was really outstanding and obviously your company has policies set out to take care of your customers that she was able to implement
Thank you so much for being an honest company who takes care of their customers

1. mars 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Amazing Customer Service

I spoke with Jensel who went above and beyond in making sure my concerns were addressed with issues I was having with my headphones. I appreciate how courteous and quick Jensel was to respond. The customer service was amazing! Thanks Skullcandy.

16. januar 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Customer service has gone over and…

Customer service has gone over and beyond to assist me. Great service. The only shortcoming is I have to pay for returning postage. Other warranty services cover that.

5. januar 2024
Anmeldelse skrevet uten oppfordring
Logoen til Skullcandy (CA)

Svar fra Skullcandy (CA)

Hey Edwin, thanks for taking the time to leave your feedback! We are always happy to help, thanks for rockin' with us and being a part of the Skullcandy family!

Vurdert til 5 av 5 stjerner

Customer Service

I would like to give 4.5 stars. The refund policy is good, but you have to pay for the return and they don't refund it. Otherwise, it's 5 stars. And Thanks, Andrie.

5. januar 2024
Anmeldelse skrevet uten oppfordring
Logoen til Skullcandy (CA)

Svar fra Skullcandy (CA)

Hey Soni, thanks for taking the time to leave your feedback! We are always happy to help, thanks for rockin' with us and being a part of the Skullcandy family!

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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