SkatePro Anmeldelser 

First of all, I left a poor review on their company's website a few days ago. They deleted that review. I’m sure that they’ll claim that I wasn’t a verified buyer if they respond to this review. If you're the type of buyer that does read reviews or ratings before you purchase a product then don't put much trust or credence in their ratings on their website. Apparently, they delete most of the bad reviews, only leave a few bad ones just to keep their overall ratings at 4.8 out of 5. That's complete nonsense!

My experience was disappointing. I ordered skateboard components for a brand new deck. The package was missing one key component: bearings. This was the first time I ever ordered something from this company. The fact that my first order was missing a part that I had ordered tells me that the company doesn't have any quality control in their warehouse. When I emailed the company about the missing part they didn't respond until 3 days after, and said that they would check with the warehouse as to what happened, and mentioned that the warehouse makes mistakes. To their credit they did ask me if I preferred a refund or if I still wanted the part to be resent. I responded right away, and said that I wanted the credit. It took them 2 more days to respond, and then they credited me back.

The real issue I have with this company is not that they don't make things right. It's that they really don't care about their customers' experiences. They have no problem taking our money. It’s the processing and shipping that they truly have no integrity about. As far as I’m concerned the follow through is the most important part from a customer’s perspective when ordering something online. If they don’t care about the importance of having returning customers then they should continue their flawed model of business.

Bought 3 sets of skis (with bindings) and had sent to Sydney Australia. All skis arrived on time and no issues.

J'ai acheté une paire de roller à plus de 200€ que j'ai simplement essayée 30 minutes chez moi, en intérieur sans rouler. La pointure n'allant pas malgré avoir suivie le guide de taille est prendre 2 pointure au dessus, je les ai renvoyés.

SkatePro me retient une décote abusive de 50,67€ pour une prétendue marque sur une roue. C’est totalement absurde : si j'avais vraiment utilisé les patins dehors, les 8 roues seraient marquées, pas une seule ! J'ai pris soin de prendre des photos globales des patins la veille du renvoi prouvant l'état neuf (photos datées avec données EXIF à l'appui).

Le service client refuse de regarder mes preuves et, suite à mon mail de réclamation, ose me proposer aujourd'hui un "geste commercial" de 5% de la décote, soit à peine 2,50€... C'est presque insultant.

Je refuse leur offre ridicule. J'envoie un dossier envoyé au Centre Européen des Consommateurs (CEC) via SignalConso et je vais lancer un Chargeback auprès de ma banque pour récupérer mon argent. Soyez très vigilants si vous devez commander chez eux, le service des retours cherche le moindre prétexte pour vous voler.

Edit : ils ont finalement décider de me rembourser la décote

C’est rare que je laisse un avis mais franchement il sont top !! Mon fils a eu un souci avec ses roues de trottinette. Elles ont déjantées!! il a prit une photo que j’ai envoyé en 1 semaine je recevais une nouvelle paire personne agréable par message je recommande fortement

Ventede næsten en måned på min orde for så at vide dagen efter den skulle være kommet at pakken ikke kunne leveres. Går ind på dets hjemmeside og ser at den vare jeg har bestilt er på lager. Jeg får mailen kl 14.30 på en fredag og deres telefon lukker kl 15 og åbner om mandagen

Maksoin expresstoimituksesta lisämaksun, mutta paketista ei kuulu mitään. En ole saanut edes seurantatunnusta. Pojan syntymäpäivälahja myöhästyy 😞.

Ou est mon argent ? J'attend un remboursement après non réception de commande, ca fait 15 jours d'attente sans nouvelles. Rendez les sous ca va mal finir !!!!

Lieferung und die meisten Artikel waren gut, jedoch hatte ich ein paar Rollen von Flip erworben deren Qualität mangelhaft waren, dies hatte ich in einer Rezension mitgeteilt die anschließend falsch verstanden wurde und ich klar mitgeteilt hatte das sie nach der ersten Benutzung grauenvoll aussehen und ich so eine schlechte Qualität nicht gewohnt bin, die Reaktion war das meine Bewertung gelöscht wurde ich seit dem nichts mehr gehört habe, schade.

Problem wurde mit einem Satz Ersatzrollen gelöst 👍

If I could rate it 0 stars, I would.

Very disappointing experience. My order was returned to the sender after “three delivery attempts,” but I was never notified or contacted which is NOT THE ISSUE of GLS but the sender (Skatepro) that stated the customer doesn’t have to be contacted upon delivery. After I told them about the situation, they sent a very cheeky response, completely unprofessional.

I clearly stated that I wanted the skates to be resent when delivered back to them, not refunded. However, after just two hours without replying to an email, I was automatically issued store credit instead.

Now I’m left with a voucher, while the skates I originally ordered are no longer available. Shameful.

Min datter på 10 er nybegynder og skulle købe sit andet skateboard. Vi fik super service og mega gode ideer, til at udvikle hendes skating.
Top professionel og personlig betjening👍 Vi er helt vilde med Skatepro!!! De har det bedste udvalg og medarbejdere.

online purchase was easy, and came quickly, despite being international. Didn't care for the extra tariff charge, but that is out of their control

Délai plus long que prévu! Roue dévissé, grip très très mal découpé finition tres mauvaise . Made in china

J'ai passé une commande chez Skatepro le 17/12/25. Commande de deux pneus Éclat créature en 2.40
Commande reçu très rapidement et je dois dire qu'ils sont très réactif. Malheureusement, après la réception je m'aperçois que dans le carton,j'ai deux pneus qui ne se ressemblent pas. Un éclat créature en 2.40 donc nickel, mais l'autre est un éclat mirage en 2.35🤔 de plus les pneus n'ont même pas d'étiquette,code barre, ou autres. À nu dans le carton . Bref, une belle déception, c'est bien d'aller vite mais c'est mieux quand c'est bien fait. Une commande bâclé.... dommage. J'espère juste que Skatepro, trouveras une solution à ce problème.

I’m from Canada.I’ve never been to this shop, but I have bought many parts ( online)to build BMX bikes for myself and my friends. Skatepro has given me very good prices and a wide range of items I need ( fast shipping)

They deliver with GLS avoid at all costs. If you can get what you want anywhere else do it because GLS are the worst delivery company to ever exist. From damaged good to delayed parcels with no explanation. Customer service is non existent with GLS. Sometimes you might not even get your parcel with GLS and have to collect it yourself. They say they make deliveries when they haven’t even attempted too as seen in many cctvs and ring doorbells.

Achat d’une trottinette moins d’un mois après l’écrou s’enlève. Je contacte le Sav il a fallut 8 jours par mail par plusieurs échanges pour m’envoyer un lien ou je peux commander l’axe + écrou pour 3€ de matériel et 7€ de frais de port. Je fais part qu elle a moins d’un mois et que quand même je ne trouve ça pas normal la réponse de l’entreprise il faut resserrer les écrous toute les deux utilisations. Je suis déçue d’avoir dépenser 212 €

I’ve been fighting with SkatePro for over 14 days just to get them to acknowledge a defective hub—only to be met with delays, false promises, and outright lies. They’ve broken their own policies and ignored EU consumer law, leaving me no choice but to warn others.

1. SkatePro Lied Straight to My Face
August 5 & 7: Their customer service claimed they contacted GSport about my defective hub.

August 8: They backtracked, calling it a "misunderstanding"—admitting they never contacted GSport at all.

GSport confirmed this. Their warranty team told me SkatePro never reached out, despite their claims.

Their website says claims are resolved in "a few business days."

I sent video proof of the defect on August 1.

12 days later, they still hadn’t even approved a return.

2. My Hub Was Defective—SkatePro Did Nothing
The GSport Roloway Hub arrived with a clear manufacturing defect

GSport’s own team confirmed it was faulty after troubleshooting with me.

But SkatePro lied about contacting them and hid behind their supplier, even though EU law says the retailer MUST handle return claims—not pass the buck.

3. They Ignored My Rights & My Demand
Under EU Consumer Law, SkatePro had to resolve this quickly. Instead:

No return label.

No refund.

No response to my final demand on August 12.

4. My Warning to You
Don’t trust SkatePro with returns claims for defective items. They’ll lie and stall until you give up.

Buy from reputable shops like Source BMX or Dan’s Comp instead—they actually help customers.

DO NOT RISK IT. THEY WILL WASTE YOUR TIME AND MONEY.

Service client par email en anglais lentissime !