Very helpful in organising different air routes to fit my requirements.Highly professional and nothing was too much trouble. This applies to all staff at six Star and on this occasion i had three and... Vis mer
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I can’t praise Elizabeth Wright enough … she listened to our requirements and spent considerable time creating our trip in exactly the way we wanted … in addition she made sure the pricing was as comp... Vis mer
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I spoke to Rebecca after a cruise I had booked for next June with Emerald Cruises through Six Star months ago was cancelled. We looked at alternatives and with Rebecca’s vast knowledge of River Cru... Vis mer
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I have booked cruises several times with this company. Elizabeth is the agent that has dealt with them all. She has always been extremely helpful not just with the booking but tips and relevant advic... Vis mer
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4,9
Enestående
2k anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 83 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
1st class service
The booking process with Six Star Cruises is very easy and they send the paperwork within half an hour of booking.
Rebecca Rimmer who we have delt with for a few years is 1st class and very easy to deal with, we can recommend using her.
24. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Sixstarcruises
Dear Valued Guest,
Thank you for taking the time to leave such a wonderful 5-star review.
We are delighted to hear that you found the booking process straightforward and that your paperwork was received so promptly. Providing an efficient and seamless service is something we strive for, so it is fantastic to know this met your expectations.
We are especially pleased to hear your kind comments about Rebecca. It is wonderful that she has been looking after your cruise arrangements for a number of years, and we will be sure to pass on your feedback. I know she will be delighted to hear that you consider her first class and easy to deal with.
Thank you for your continued trust and recommendation. We truly appreciate your loyalty and look forward to assisting you with many more memorable cruises in the future.
Kind regards,
Customer Relations.
Great for taking bookings, useless when advocacy is needed
Having booked multiple luxury voyages through Six Star Cruises, we expected genuine client representation when our recent Scenic Danube cruise devolved into a stranded, three-night stationary stay in Passau.
Instead of acting as a specialist luxury concierge, Six Star functioned purely as a passive post office. Throughout the entire ordeal, their customer relations team simply forwarded canned responses back and forth between us and the cruise line.
When challenged on why their commercial account managers did not intervene with Scenic on behalf of repeat, high-spending clients, they hid behind legal technicalities and ABTA fine print. There was zero active advocacy, zero attempt to leverage their commercial relationship with Scenic, and zero support when things went wrong.
Selling luxury cruises to willing clients is easy. Demonstrating value as an agent requires standing up for customers when a supplier fails. Six Star completely abandoned that duty of care. As a direct result, we have taken our future business elsewhere.
27. mai 2026
Anmeldelse skrevet uten oppfordring
Great service
I have made enquiries through Laura although not yet booked a cruise.
She is very knowledgeable,pleasant and helpful and has a great can do attitude.
18. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Sixstarcruises
Dear Guest,
Thank you for taking the time to leave such a wonderful review.
We are delighted to hear about your positive experience with Laura. She takes great pride in providing knowledgeable, friendly, and helpful service, so it is fantastic to know that her expertise and can-do attitude made such a positive impression during your enquiry.
We truly appreciate your kind words and look forward to assisting you further when you are ready to book your cruise.
Kind Regards
Customer Relations.
Second cruise booked and won't be the last
This is the second cruise we have booked with Cruise 118/RiverVoyages. The river cruise with AMA Waterways was very good. The booking experience was great, although a couple of things were a little confusing, but were ironed out. One was with tipping. I hadn't realised our booking included tips, so we had a nice surprise and didn't have to include them when on the cruise. It could have been clearer. But a small matter. I would use them again for sure. Thank you very much.
25. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Sixstarcruises
Dear Tony
Thank you for leaving your review.
Its great to know that your recent cruise with AMA Waterways was very good. I am glad that any confusion at booking was resolved. Most of the river cruise lines do include tips as standard.
We are delighted to know that you would book with us again and look forward to helping you with your next cruise.
Thank you again for leaving your review.
Kind regards
Customer Relations
Rebecca has been absolutely fantastic…
Rebecca has been absolutely fantastic with sorting out our cruise & stay booking for November 2027. She managed to transfer the deposit from an existing booking we no longer wanted over to a completely new booking. The hotels pre and post cruise are amazing and we cannot thank her enough. A brilliant job by Rebecca and we would definitely recommend her for your Six Star bookings 😊
16. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Sixstarcruises
Dear Colette
Thank you for your review.
Its lovely to read this review for Rebecca and we are delighted to know she has been fantastic helping you with amending your booking.
We will share your review with Rebecca and her manager, she will be so pleased you are recommending her.
Thank you again for taking the time to leave your review.
Kind regards
Customer Relations
Fantastic Rebecca at Six Star Cruises
We have been booking cruises through Six Star and the wonderful Rebecca Rimmer for a few years now, and have just booked a long one for next week sailing with Regent. Rebecca is absolutely fantastic. She understands us as customers, and goes out of her way to help us - very kind, thoughtful, efficient, quick and professional - and all done with a lovely laugh. We would never go anywhere else to book cruises. Thank you thank you Rebecca, for everything!!!
16. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Sixstarcruises
Dear Valued Guest,
Thank you for taking the time to leave such a wonderful review.
We are absolutely delighted to hear of your positive experiences with Six Star Cruises and, in particular, with Rebecca Rimmer. Your kind words regarding her professionalism, efficiency, thoughtfulness, and dedication to delivering exceptional service will mean a great deal to her.
We are thrilled that you have booked another exciting Regent voyage and would like to thank you for your continued loyalty and trust in both Rebecca and Six Star Cruises.
We truly appreciate your recommendation and look forward to assisting you with many more memorable cruises in the future.
Kind Regards
Customer Relations.
A great service a great price and an…
A great service a great price and an honest and knowledgeable agent ( Rebecca)..
16. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Sixstarcruises
Dear Ray
Thank you for your 5 star review,
Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered by Rebecca recently.
Once again thank you for your review it is very much appreciated.
Kind Regards
Customer Relations
Couldn’t have done it without Rebecca!
The amazing help,guidance, tips and knowledge of Rebecca Rimmer steered me through my booking of my first cruise. She quelled my nerves and I cannot thank her enough. Will definitely ask for her another year, lovely lady x
15. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Sixstarcruises
Dear Guest
Thank you for your 5 star review,
Cruise118 are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered by Rebecca recently.
Once again thank you for your review it is very much appreciated.
Kind Regards
Customer Relations
My consultant
My consultant, Rebecca ,was so helpful. She responds very quickly to my requests, she explains everything very clearly. The prices quoted were very good.
Highly recommended.
12. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Sixstarcruises
Dear Valued Guest,
Thank you for your wonderful 5-star review.
We are delighted to hear that Rebecca was able to provide such helpful support throughout your enquiry. Responding promptly, explaining everything clearly, and finding great value for our guests are all things we strive for, so it is fantastic to know that Rebecca delivered this level of service for you.
We will be sure to pass on your kind comments to Rebecca, who will be thrilled to receive such lovely feedback.
Thank you for your recommendation and for choosing Six Star Cruises. We look forward to assisting you again with your future cruise plans.
Kind Regards
Customer Relations
Sandie always makes our experience…
Sandie always makes our experience amazing. She is professional, knowledgeable, and very friendly. Any problems, which are very few, she sorts out for us. We have worked with her for many years and she is a total asset to the company.
15. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Sixstarcruises
Dear Guest
Thank you for your 5 star review,
Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered by Sandie recently.
Once again thank you for your review it is very much appreciated.
Kind Regards
Customer Relations
Great personal service
Rebecca and Dan have worked for Sixstar for many years and know how to carefully tailor cruise packages and travel arrangements that work well for us. That’s why we have no hesitation in giving them repeat business. Very professional, always patient, well priced, and a pleasure to deal with. After many years of holidaying with Sixstar it is great to have agents who know who you are, know what you want, no flannel, no spin, no pushy sell, and no price jacking, is perfect for us. Thank you Sixstar.
12. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Sixstarcruises
Dear Valued Guest,
Thank you for your wonderful 5-star review and for your continued loyalty to Six Star Cruises.
We are delighted to hear that Rebecca and Dan have consistently delivered the personalised service that keeps you returning to us year after year. Taking the time to understand our guests' preferences and carefully tailoring cruise packages and travel arrangements is at the heart of what we do, so it's fantastic to know this has made such a difference to your holiday experiences.
Your comments about their professionalism, patience, fair pricing and honest approach are especially appreciated. We are proud to provide a service that is focused on building long term relationships, without pressure or unnecessary sales tactics, and it is rewarding to know that this is exactly the experience you have received.
We will be sure to pass your kind words on to Rebecca and Dan, who will be thrilled to receive such wonderful recognition.
Thank you once again for your trust and repeat business over the years. We look forward to helping you plan many more memorable cruises in the future.
Kind regards,
Customer Relations.
Thankyou Rebecca …
Just booked a Seabourn cruise with Rebecca and am very impressed with the transaction. She was very easy to talk to and made the whole process quick and painless. I will certainly ask for her again.
12. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Sixstarcruises
Dear Dawn
Thank you for your review, we really appreciate it.
Six Star Cruises are delighted to receive reviews of this nature. Its lovely to read your kind words for Rebecca and that you will book with her again.
Your review will be shared with Rebecca and her manager.
Thank you again for taking the time to leave your review.
Kind regards
Customer Relations
Another cruise booked with Sixstar
Another cruise booked with Sixstar - Rebecca was excellent in her care. Very professional and knowledgeable.
Thank you once again.
14. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Sixstarcruises
Dear Karen
Thank you for your 5 star review,
Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered by Rebecca recently.
Once again thank you for your review it is very much appreciated.
Kind Regards
Customer Relations
Outstanding service from Emma Gray
Outstanding service from Emma Gray. If you want to experience outstanding service, contact Emma. She is exceptional.
Six Star cruises is so fortunate to have Emma as she’s a star, perhaps one of the six referenced in the company name.
6. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Sixstarcruises
Dear Valued Guest,
Thank you for your fantastic 5-star review.
We are absolutely delighted to hear about your outstanding experience with Emma Gray. Your kind words mean a great deal, and we are thrilled that Emma's exceptional service left such a positive impression.
At Six Star Cruises, we pride ourselves on providing expert, personalised service, and Emma consistently goes above and beyond for our guests. We particularly enjoyed your comment that she might be "one of the six stars" in our company name, it certainly brought a smile to our faces! We will make sure your wonderful feedback is shared with her.
Thank you for choosing Six Star Cruises. We truly appreciate your support and look forward to assisting you with many more luxury cruise experiences in the future.
Kind regards,
Customer Relations
Great booking experience at a fantastic deal
We booked our first Silversea cruise recently with Phil Davies at Six Star Cruises and he was amazingly helpful. It was a special deal that was advertised online but we had to call to book. By the time we’d discussed it between ourselves and decided to book it was a Sunday. I was dubious that the deal advertised could be fulfilled but Phil (who was also amazed at the deal) managed to get the booking held at that price until Monday when Silversea were open to confirm it. He was so friendly and helpful we will definitely use Six star cruises in future.
31. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Sixstarcruises
Dear Valued Guest,
Thank you so much for taking the time to leave such a wonderful 5-star review.
We are delighted to hear about your experience with Phil Davies and that he was able to help you secure your first Silversea cruise. It is great to know that his dedication, friendly approach, and commitment to finding a solution gave you confidence throughout the booking process, especially when trying to secure such an exceptional offer over the weekend.
Our team always strives to go the extra mile for our guests, and we're thrilled that Phil's efforts made such a positive impression. We will be sure to pass on your kind words to him.
Thank you for choosing Six Star Cruises for your first Silversea voyage. We truly appreciate your trust and look forward to helping you plan many more luxury cruise experiences in the future.
Kind Regards
Customer Relations.
Great service expert advice fantastic…
Great service expert advice fantastic patience explored every option with great professionalism can definitely recomend
13. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Sixstarcruises
Dear Valued Guest,
Thank you for your wonderful 5-star review.
We are delighted to hear that you received great service, expert advice, and professional support throughout your booking journey. Our team takes pride in exploring every option available to ensure our guests find the perfect cruise, so it is especially rewarding to know that their patience and dedication made a positive impression.
We really appreciate your recommendation and your kind feedback. Thank you for choosing Six Star Cruises, and we look forward to assisting you with your future luxury cruise adventures.
Kind regards,
Customer Relations.
Just made contact with Six Star…
Just made contact with Six Star Cruises, spoke with Rebecca Rimmer, very pleased with how she handled my questions and the advise she gave me, a lovely personable agent to deal with,
12. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Sixstarcruises
Dear Gary
Thank you for your review.
Six Star Cruises are delighted to receive reviews of this nature. Thank you for your kind words for Rebecca.
Your review will be shared with Rebecca and her manager.
Thank you again for taking the time to leave a review.
Kind regards
Customer Relations
Excellent service and very knowledgeable.
Rebecca was recommended by friends, and the quality of service that we've received has been outstanding. Her knowledge of the cruise, dress code, food, and service levels was outstanding. We will definitely be coming back to you to book our next cruise. Thank you, Rebecca.
10. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Sixstarcruises
Dear Ms Coleman
Thank you for your 5 star review,
Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered by Rebecca recently.
Once again thank you for your review it is very much appreciated.
Kind Regards
Customer Relations
Our tour operator REBECCA
Our tour operator REBECCA was very efficient and helpful. She sorted our enquiries very quickly and was very polite and pleasant on the phone.
9. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Sixstarcruises
Dear Guest
Thank you for your review,
We are pleased to hear that Rebecca provided efficient and helpful service. It's great to know she was able to resolve your enquiries quickly while being polite and pleasant throughout your call. We'll be sure to pass your kind words on to Rebecca.
Once again thank you kindly for your review it is very much appreciated.
Kind Regards
Customer Relations
Excellent support throughout the…
Excellent support throughout the booking process from Rebecca
9. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Sixstarcruises
Dear Chris
Thank you for your 5 star review,
Six Star Cruises is always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered by Rebecca recently.
Once again thank you for your review it is very much appreciated.
Kind Regards
Customer Relations
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