Very helpful in organising different air routes to fit my requirements.Highly professional and nothing was too much trouble. This applies to all staff at six Star and on this occasion i had three and... Vis mer
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Se hva andre synes
I can’t praise Elizabeth Wright enough … she listened to our requirements and spent considerable time creating our trip in exactly the way we wanted … in addition she made sure the pricing was as comp... Vis mer
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I spoke to Rebecca after a cruise I had booked for next June with Emerald Cruises through Six Star months ago was cancelled. We looked at alternatives and with Rebecca’s vast knowledge of River Cru... Vis mer
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I have booked cruises several times with this company. Elizabeth is the agent that has dealt with them all. She has always been extremely helpful not just with the booking but tips and relevant advic... Vis mer
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Informasjon om virksomheten
Kontaktopplysninger
Storbritannia
- feedback@sixstarcruises.co.uk
- sixstarcruises.co.uk
4,9
Enestående
2k anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 83 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Good company
Second time I’ve booked with Sixstarcruises and definitely recommend. Easy to deal with and great price.
14. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra Sixstarcruises
Dear Guest
Thank you for your 5 star review,
Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered recently.
Once again thank you for your review it is very much appreciated.
Kind Regards
Customer Relations
Very helpful in organising different…
Very helpful in organising different air routes to fit my requirements.Highly professional and nothing was too much trouble.
This applies to all staff at six Star and on this occasion i had three and whilst they were all exceptional I do find it tiresome that I have a "dedicated travel Consultant" who I rarely get to speak to.
15. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra Sixstarcruises
Dear Mr Lupton
Thank you for your 5 star review,
Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered recently.
Once again thank you for your review it is very much appreciated.
Kind Regards
Customer Relations
Many thanks to Elizabeth
Many thanks to Elizabeth our cruise concierge who always makes sure we get the best deal and is so pleasant to deal with.
14. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra Sixstarcruises
Dear David
Thank you for your 5 star review,
Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered by Elizabeth recently.
Once again thank you for your review it is very much appreciated.
Kind Regards
Customer Relations
Helpful and knowledgeable service at a…
Helpful and knowledgeable service at a good price.
11. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra Sixstarcruises
Dear Valued Guest,
Thank you for taking the time to leave us a wonderful 5-star review.
We are delighted to hear that you found our service both helpful and knowledgeable, and that we were able to assist you in finding the right holiday at a competitive price. Providing expert advice alongside exceptional value is something we strive for, so it is fantastic to receive such positive feedback.
Your kind comments are greatly appreciated and will be shared with the team. Thank you for choosing Six Star Cruises, and we look forward to assisting you with your future travel plans.
Kind Regards
Customer Relations
Rebecca always answers questions
Rebecca always answers questions, helpful and knowledgeable available at all times for any queries
13. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra Sixstarcruises
Dear Susan
Thank you for your 5 star review,
Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered by Rebecca recently.
Once again thank you for your review it is very much appreciated.
Kind Regards
Customer Relations
Great service
2. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Sixstarcruises
Dear Valued Guest,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that you received great service and that your experience with Six Star Cruises met your expectations.
We sincerely appreciate your kind comments and thank you for choosing to sail with Six Star Cruises.
Kind regards,
Customer Relations
World Travel Holdings
Rivervoyages,six star cruises and cruise 118 are our go to cruise specialists,you always get very good prices and the Concierges are always helpful and professional,as well as having a pleasant telephone manner.
6. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra Sixstarcruises
Dear Guest
Thank you for your 5 star review,
World Travel Holdings are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered recently.
Once again thank you for your review it is very much appreciated.
Kind Regards
Customer Relations
I can’t praise Elizabeth Wright enough…
I can’t praise Elizabeth Wright enough … she listened to our requirements and spent considerable time creating our trip in exactly the way we wanted … in addition she made sure the pricing was as competitive as possible … and a really lovely lady to boot ! Thank you Elizabeth - we will talk again I’m sure !
5. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra Sixstarcruises
Dear Valued Guest,
Thank you for taking the time to leave such a wonderful review.
We are absolutely delighted to hear about your experience with Elizabeth. It is fantastic to know that she took the time to listen to your requirements, tailor your trip exactly as you wanted, and secure the most competitive pricing possible.
Your comments perfectly reflect the high level of personal service we strive to provide, and we know Elizabeth will be thrilled to receive your kind feedback. We are especially pleased that she helped make the planning process such an enjoyable experience.
Thank you for choosing Six Star Cruises. We truly appreciate your recommendation and look forward to assisting with your future travel plans.
Kind regards,
Customer Relations.
This was my first time using Six Star…
This was my first time using Six Star Cruises and the whole experience was absolutely brilliant. My Concierge Grant went way beyond what could be expected. Not only was he available on a Sunday, he talked me through all the options, sorted out the booking, gave me a really great price and got my booking linked with our travelling companions. If that wasn't enough, the next day he phoned back with news that he had managed to get me two complimentary add ons that will so enhance the whole holiday experience. I am so impressed with Grant particularly and my experience with Six Star Cruises.
28. september 2026
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Svar fra Sixstarcruises
Dear Valued Guest,
Thank you for taking the time to leave such a wonderful review!
We are delighted to hear that your first experience with Six Star Cruises was such a positive one. It is especially pleasing to know that Grant provided the exceptional level of service we strive for, taking the time to discuss your options, secure a great package, link your booking with your travelling companions, and even arrange additional benefits to enhance your holiday.
Your kind words will certainly be shared with Grant and the wider team, who will be thrilled to receive your recognition.
Thank you once again for choosing Six Star Cruises. We hope you have an amazing holiday and look forward to assisting with your future cruise plans.
Kind Regards
Customer Relations
A GREAT CRUISING COMPANY...with knowledgeable agents!
We had to call SixStarCruises after we had booked as we couldn't get online to set up our an account.
Rebecca was VERY pleasant and knowlegeable.
She had to refer the problem to the tech side .
It appeared that there were duplications ...of something!
Rebecca had this sorted in no time!
Thank you!
Btw...one issue we had was that no-one from SSC advised us that we needed to set up an account with
Silversea (with whom we are cruising) to enable us to Manage your Booking...to pre-book excursions/restaurants etc AND complete the registration requirement....a vital piece of information I think!
We're set up now and...we're Goin' Cruising with a great team behind us!
21. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Sixstarcruises
Dear Guest
Thank you for your review,
We are very happy to hear that Rebecca was able to assist you so effectively and resolve the account issue quickly. We will be sure to pass on your kind comments, as she will be pleased to know that her friendly and knowledgeable service made a positive difference to your experience.
We also appreciate your feedback regarding the need to register for a Silversea account to access important features such as managing your booking, completing registration, and reserving excursions and dining. Guest feedback like yours is invaluable and helps us identify opportunities to improve the information we provide throughout the booking journey.
Once again thank you kindly for your review it is very much appreciated.
Kind Regards
Customer Relations
My 'go to' cruise agent and company
I have booked cruises several times with this company. Elizabeth is the agent that has dealt with them all. She has always been extremely helpful not just with the booking but tips and relevant advice. I trust her completely to guide me through the booking and recommend her unreservedly.
I would add that the support the administration team has given on the odd occasion there has been a follow up question has been prompt and efficient.
25. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Sixstarcruises
Dear Guest
Thank you for your review,
We are happy to hear about your positive experiences booking with us.
Elizabeth will be glad to know that her help, guidance and advice have made such a difference to your cruise planning.
We're also grateful for your kind comments about our administration team.
Thank you for your continued loyalty and for taking the time to share your feedback.
Kind Regards
Customer Relations
Very helpful and informative
I spoke to Rebecca after a cruise I had booked for next June with Emerald Cruises through Six Star months ago was cancelled.
We looked at alternatives and with Rebecca’s vast knowledge of River Cruises came across a perfect replacement. I was back and forth to her enquiring about different cabins & dates for which she responded by return.
She talked me through the river cruise line I had chosen as she had not long since returned from a river cruise with the same company which was most helpful.
Rebecca takes time to ensure you have all the best information to hand and is a credit to Six Star Cruises.
21. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Sixstarcruises
Dear Valued Guest,
Thank you for taking the time to leave such a wonderful 5-star review.
We are delighted to hear that Rebecca was able to assist you in finding the perfect alternative following the cancellation of your original Emerald Cruises sailing. We understand how disappointing cancellations can be, so it is fantastic to know that Rebecca's expertise and guidance helped make the process as smooth as possible.
Thank you once again for your kind words and for choosing Six Star Cruises. We wish you a wonderful river cruise and look forward to assisting you with your future travel plans.
Kind regards,
Customer Relations
Rebecca Rimmer is an outstanding travel…
Rebecca Rimmer is an outstanding travel agent. I have dealt with her on several occasions now and she is always very friendly, helpful and ready to go the extra mile to provide full information and secure the best booking arrangements. A real pleasure to deal with.
22. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Sixstarcruises
Dear Valued Guest,
Thank you for taking the time to leave such a wonderful review, Mr Hunter.
We are delighted to hear of your positive experiences with Rebecca Rimmer. Providing friendly, knowledgeable, and attentive service is something we pride ourselves on, and it is fantastic to know that Rebecca has consistently gone the extra mile to assist you and secure the best possible arrangements for your bookings.
Your kind comments will be shared with Rebecca, who will be thrilled to receive your feedback and recognition.
Thank you once again for choosing Six Star Cruises. We look forward to assisting you with your future travel plans.
Kind regards,
Customer Relations
Professional and knowledgeable staff
Our Specialist Sales Concierge Phil Davies was excellent. He definitely "went the extra mile" to ensure that all queries were answered and displayed a knowledge of the cruise industry that made you feel confident that we had made the correct choice in choosing Sixstar cruises
21. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Sixstarcruises
Dear Valued Guest,
Thank you for taking the time to leave such a fantastic review.
We are delighted to hear that Phil Davies provided such an excellent service and went the extra mile to ensure all of your questions were answered. We take great pride in the knowledge and expertise of our Specialist Sales Concierges, so it is wonderful to know that Phil's guidance gave you confidence in choosing the perfect cruise with Six Star Cruises.
Your kind comments will be shared with Phil, who will be thrilled to receive your feedback and recognition.
Thank you for choosing Six Star Cruises. We look forward to assisting you with your future travel plans.
Kind Regards
Customer Relations
Call Rebecca
Just completed a booking with Rebecca. Very easy process done with complete professionalism.
She is my go to person in 6 Star Cruises.
22. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Sixstarcruises
Dear Guest
Thank you for your review,
We are very happy to hear that Rebecca made your booking experience so easy and handled everything with complete professionalism. It is especially rewarding to know that she has become your go-to contact at 6 Star Cruises. We will be sure to pass on your kind comments to Rebecca.
Once again thank you kindly for your review it is very much appreciated.
Kind Regards
Customer Relations
Truly 6 Star , Shirley has been amazing
We are very regular cruisers but the help that we've received from Shirley during the booking of our upcoming Far East trip and cruise has been exceptional.
She has been brilliant and we cannot remember receiving such personal attention.
12. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Sixstarcruises
Dear Valued Guest,
Thank you for taking the time to leave such a wonderful review.
We are delighted to hear that Shirley provided exceptional support while helping you plan your upcoming Far East trip and cruise. As experienced cruisers, your feedback is especially meaningful, and it is fantastic to know that Shirley's personal attention made such a positive impression.
Providing a tailored and attentive service is something we pride ourselves on, and we are thrilled that Shirley was able to deliver an experience that stood out. I will ensure that your kind words are passed on to her, and I know she will be delighted to receive your feedback.
We hope you have an incredible Far East adventure and a truly memorable cruise experience. Thank you for choosing Six Star Cruises, and we look forward to assisting you with your future travel plans.
Kind regards,
Customer Relations
Elizabeth was very professional and…
Elizabeth was very professional and went the extra mile to get us the best cruise deal
7. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Sixstarcruises
Dear Valued Guest,
Thank you for taking the time to leave such a wonderful review.
We are delighted to hear that Elizabeth provided a professional service and went the extra mile to secure the best cruise deal for you. We will be sure to pass on your kind comments, as we know they will mean a great deal to her.
Thank you for choosing Six Star Cruises. We hope you have a fantastic cruise and look forward to assisting you again in the future.
Kind regards,
Customer Relations
Sandie Collier, Specialist Sales Concierge
The website is easy to use and has a wealth of information that enables the customer, to view similar cruises making our final decisions far more easily. Once our 2027 cruise was decided upon, Sandie Collier stepped in as our specialist and held our hands from day one and has been there for our hardest and easiest of questions. She even gave us diary dates as and when to pre-book trips or speciality restaurants early next year. This is a the type of specialist we used to have many years ago, but has been doe away with in favour of 'do it yourself' cruises. It feels as if we started our holiday months ago. Thank you
4. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Sixstarcruises
Dear Valued Guest,
Thank you so much for your wonderful 5-star review.
We are delighted to hear that you found our website easy to use and informative, helping you compare options and make your final cruise decision with confidence.
It is especially rewarding to read your comments about Sandie. Providing a personal, knowledgeable service from the very beginning of the booking journey is something we pride ourselves on, and we are thrilled that Sandie has been there to support you every step of the way. From answering questions to sharing important diary dates for excursions and speciality dining reservations, she will be delighted to know her efforts have made such a positive impact.
We particularly love your comment that it feels as though your holiday started months ago. That is exactly the kind of excitement and anticipation we hope to create for our guests.
Thank you for choosing Six Star Cruises. We will be sure to pass your kind words on to Sandie, and we wish you a fantastic time planning for your 2027 voyage.
Kind regards,
Customer Relations
Helpful always
I have used Six Star Cruises for many years and always found them extremely helpful in prtucular Elizabeth Wright.
2. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Sixstarcruises
Dear Valued Guest,
Thank you for your wonderful 5-star review and for your loyalty to Six Star Cruises over the years.
We are delighted to hear that you have consistently found our team helpful, and we will be sure to pass your kind comments on to Elizabeth Wright. She will be thrilled to know that her service has made such a positive impression.
We truly appreciate your continued support and look forward to helping you plan many more unforgettable cruises in the future.
Kind regards,
Customer Relations
We have found Rebecca very helpful…
We have found Rebecca very helpful indeed throughout our holiday booking process. WE have challenged her several times regarding various matters and she has reported back in a prompt and very helpful manner.
We will definitely be using her company again to book future holidays.
4. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Sixstarcruises
Dear Valued Guest,
Thank you for taking the time to share your feedback.
We are delighted to hear that Rebecca was so helpful throughout your holiday booking process. We understand that planning a holiday can involve lots of questions and considerations, so it is wonderful to know that Rebecca responded promptly and provided the support and information you needed every step of the way.
Thank you for your kind comments regarding her professionalism and dedication. We will be sure to pass your feedback on to Rebecca, who will be delighted to receive your recognition.
We truly appreciate your trust in Six Star Cruises and are thrilled to hear that you will be booking with us again in the future.
Kind regards,
Customer Relations
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