Sitters.co.uk Anmeldelser 702

TrustScore 4.5 av 5

4,4

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I reached out in an emergency and I was assigned a reliable, thoughtful sitter who was hands on with my kids. Alison had a calm presence, when I returned home my children looked happy. I was pleased w... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

The booking service was quick and easy. The babysitter was so accommodating and arranged a video call prior to the booking so we could get to know a little about her and her experience. Highly recomme... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

Let down twice by the same sitter. Both planned nights cancelled, costing loss of table deposit at restaurant for rare night out (£150) sitters didn’t care. impossible to contact for help at short no... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Peace of mind for parents being able to see prospective babysitters prev experience, DBS checks and parent reviews. Easy to sign up and request a babysitter. Requested in the evening for a babysitter... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Barnepassbyrå
  2. Deltidsdagsenter

Skrevet av virksomheten

We've made it our mission to make it easy and safe for families across the UK to access trusted childcare at the touch of a button. You can book daytime childcare, evening babysitting, emergency childminding and hotel childcare online in seconds. Every Sitters childcarer has at least 2 years of professional childcare experience in the UK and is personally selected, checked and referenced by our family, for your family.


Kontaktopplysninger

4,4

Enestående

TrustScore 4.5 av 5

702 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 100 % av de negative anmeldelsene sine

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Great service!

I love sitters! Every person who has come to our home to date was lovely and caring and sitters has not once failed to fill a slot, even last minute..

6. februar 2024
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Svar fra Sitters.co.uk

Thank you Noemi for taking the time to leave us a review. We're so pleased that we were able to help out at short notice, and that you have been so happy with the lovely sitters you've met.

Vurdert til 5 av 5 stjerner

Good service!

We’ve used sitters 3 times now in 3 different locations. One was the evening of our wedding. All 3 sitters we’ve had were on time and very nice.
Highly recommend especially for people without much family support!

29. januar 2024
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Svar fra Sitters.co.uk

Hello Jemma. Thank you for your kind words. It's great to hear that we have been able to help out whilst you have been away from home, and that your experience with both your sitters and the service has been such a positive one.

Vurdert til 5 av 5 stjerner

It was our first time using the service…

It was our first time using the service and first time we left our daughter with a babysitter, and it was absolutely flawless.
The service is obviously well though through: you can select your favourite babysitters and they will be the first choice if available, you can see other parents' reviews to pick a babysitter for your child's needs, both the Sitters representative and the babysitter will call you before the first session. The fees are transparent and affordable.
Will use more for sure!

12. januar 2024
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Svar fra Sitters.co.uk

Thank you for taking the time to share your experience with us, Nikolay. We're so pleased to hear how happy you were with your sitter and with the service so far. We really appreciate feedback from our parents. Thank you for choosing sitters.co.uk.

Vurdert til 5 av 5 stjerner

Life saver for a single working mum!

It has been really difficult to find reliable childcare to look after my 12 year old autistic daughter while I work away from home two days a week. I have tried various well known sites with no success and Sitters has been the only site that has provided regular childcare to meet my needs. I did have one frustrating issue with a childminder cancelling at 11:15pm the night before the job, but thankfully Sitters worked tirelessly to find a replacement the following day. Sitters is a lifesaver for me and without them I wouldn’t be able to work.

9. januar 2024
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Svar fra Sitters.co.uk

Hello Leigh. It is lovely to hear that we have been able to help out with regular childcare for your daughter while you are away with work.

Occasionally, a sitter may need to cancel out of a booking through illness or emergency but we will always try our best to find another sitter and are glad that we were able to find a replacement for you. Best wishes from all the team at Sitters.

Vurdert til 5 av 5 stjerner

My 1st time of using sitters

My 1st time of using sitters, the organisation and level of professionalism displayed by the entire team is premium quality.

12. januar 2024
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Svar fra Sitters.co.uk

Thank you! We're thrilled that you have found your experience with Sitters so positive. We really appreciate feedback on our service and childcare professionals.

Vurdert til 5 av 5 stjerner

Trusted sitting who are professional…

Trusted sitting who are professional spending time in a meaningful manner. I am pleased I have found your website. Keep up the good work.

3. januar 2024
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Svar fra Sitters.co.uk

Thank you for the 5 star review. It's lovely to hear how happy you are with the service and your sitter.

Vurdert til 5 av 5 stjerner

Great service

It was very easy and fast getting a reliable sitter here. The prices are fairly okay too and the sitters were really wonderful

15. desember 2023
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Svar fra Sitters.co.uk

Hello Olamide, thanks for the feedback on our service and childcare professionals. Best wishes from all the Sitters team.

Vurdert til 3 av 5 stjerner

Incredibly hard to find a babysitter

Incredibly hard to find a babysitter, had couple of bookings which unfortunately I had to cancel. If you need a babysitter better to look elsewhere or book for 6months ahead because otherwise won't find anyone who will accept. Maybe they have a good babysitters but unfortunately not enough of them.

12. desember 2023
Anmeldelse skrevet uten oppfordring
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Svar fra Sitters.co.uk

Hello Mrs Tai, thanks for taking the time to leave feedback.
In some areas we can find it harder to fulfil bookings, and recommend to place bookings with as much notice as feasibly possible. We understand that this may not always be possible.

Please do not hesitate to get in touch with our customer service team, if you need any help with future bookings, we are always happy to talk through any changes to bookings that may need to be made to try and secure a sitter.

Vurdert til 5 av 5 stjerner

Lovely sitter was found at short notice…

Lovely sitter was found at short notice who had lots of experience with children, dealt with mine brilliantly and we were able to leave trusting they were on safe hands.

4. desember 2023
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Svar fra Sitters.co.uk

Hi Louise. We appreciate you taking the time to leave a review, and are delighted to hear how happy you were with your sitter.

Vurdert til 5 av 5 stjerner

Our sitter (Gina T) was wonderful with…

Our sitter (Gina T) was wonderful with our children. She made it possible for us to have a lovely evening out knowing that the children were with Gina T from Sitter.co.uk!

27. november 2023
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Svar fra Sitters.co.uk

Thank you for sharing feedback, we will make sure to pass this on to Gina 😊

Vurdert til 1 av 5 stjerner

Rip off- very high cost

I have been using sitters for over 5 years but recently it’s just become extortionate as a service. The recommended rate of pay we should pay their sitter is now £11.50. They also charge £18 for agency fees 4 times a year. I’ve just seen they also now deduct on average an extra £5 a booking - as a additional agency fee!!! When you add this all up it’s absolutely extortionate. To charge the added £5 on top of the 4 x yearly agency fees is so poor. It’s all computer generated- we make a booking request and it just goes out to all local/ favourite sitters. When we are already paying £72a year for this service, paying the sitters, to then be charged this extra is such a rip off.
In current times where everyone is cutting back - for them to be so high in cost is a very silly move.
Definitely back to only using local friends/ teenagers/ word of mouth sitters and quitting this agency.

24. november 2023
Anmeldelse skrevet uten oppfordring
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Svar fra Sitters.co.uk

Hi Sophie. Thank you for your review. We are sorry that you are unhappy with the costs involved with using our service.

The membership fee for existing parents is still £14.95, and won't be changing until March next year. Booking fees are either £4 or £6 per booking, which has always been payable after each booking is completed. The recommended hourly rate due to the sitters is based on the National Living Wage, and is reviewed annually to keep it fair for them. We appreciate the feedback. Best wishes.

Vurdert til 5 av 5 stjerner

Put my mind at ease

It really put my mind at ease using sitters, knowing that whoever looked after our boy was well qualified and endorsed by other users. Great service.

30. september 2023
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Svar fra Sitters.co.uk

Hi Tessa - we are thrilled you have found your experience with Sitters so positive. We really appreciate feedback on our service and childcare professionals. Best wishes from all the Sitters team.

Vurdert til 5 av 5 stjerner

Confident experienced sitters

I love sitters.co.uk as they provide different sitters who are referenced checked, DBS, and who are experienced with children. If you need someone who is confident to look after your children, you must use them.

2. oktober 2023
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Svar fra Sitters.co.uk

Thank you Sharon for the amazing review.

Here at Sitters, our dedicated Recruitment Team work tirelessly to ensure we stringently check our sitters, so only the best child carers are coming to help out our families. As parents ourselves, we appreciate how much peace of mind this provides.

Vurdert til 5 av 5 stjerner

Great holiday babysitting service

We used Sitters as we were on holiday from Australia and needed a babysitter.
Our friend recommended the service and it was wonderful. Our babysitter was absolutely lovely and our children really settled in well. Will definitely use again when in the UK.

26. september 2023
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Svar fra Sitters.co.uk

Thank you for the lovely review, Lisa. We are so pleased that we were able to help you while you were here on holiday, and that you found your experience with Sitters so positive.

Vurdert til 5 av 5 stjerner

Efficient service

Efficient service, lovely sitter. Would recommend.

22. september 2023
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Svar fra Sitters.co.uk

Hello Larissa. We really appreciate parents taking the time to leave a review, and recommendations of the Sitters service.

Vurdert til 5 av 5 stjerner

It was my first time using Sitters for…

It was my first time using Sitters for my girls. Nazia kindly accepted to come over. She is godsend, I was soo anxious about leaving them but as soon a Nazia waked theough the door all my worries were gone. She helped them with their homework, was very professional and caring. Would highly recommend Nazia and will surely be using your service again . Best wishes Harleen

19. september 2023
Anmeldelse skrevet uten oppfordring
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Svar fra Sitters.co.uk

Thank you for the 5 star review. It is lovely to hear how happy you were with Nazia.

Vurdert til 5 av 5 stjerner

Seamless

Seamless! Got two sitters sorted quickly. Thank you.

10. september 2023
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Svar fra Sitters.co.uk

It's lovely to hear we have been able to help out. Thanks so much for the 5 star review.

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