I've been with Siteground for several years. Rarely have an issue, uptime is virtually 100%, if I do have an issue where I have to contact support they are always super helpful and really quick at sor... Vis mer

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
What a great experience I had with the support team, particularly Dimitar who was extremely helpful and resolved my issues very quickly. I don't use customer services frequently but when i do i always... Vis mer
I faced a complicated (to me) situation re the hosting plan setup in my account. I firstly gained an extremely sensible description of the current situation and was then directed to an agent who hand... Vis mer
Silviya Spasova was extremely helpful and professional. She took the time to investigate the issue with my domain transfer, clearly explained what was happening and advised me on the next steps. She w... Vis mer
Informasjon om virksomheten
Om SiteGround UK
Skrevet av virksomheten
SiteGround helps over 3,000,000 domains of small businesses and professionals build, manage, and grow online - through fast, secure hosting and a growing suite of marketing, sales, and AI tools, all in one place.
With over 20 years of experience and a team dedicated to customer success, SiteGround started as an independent web hosting company and has grown into a platform that supports your entire online journey, from launching a website to successfully growing it, and automating everyday tasks with AI.
Why SiteGround?
Whether you're launching an online store, managing an agency with multiple sites, or just want your website to run without a hitch, SiteGround has the tools for it: with an intuitive Site Tools control panel for effortless website management, infrastructure on Google Cloud with sites running up to 500% faster, custom-built security features, and a 24/7 real-person customer success team backed by a 99% customer satisfaction rate.
Every SiteGround hosting plan also comes with:
- 24/7 top-rated technical support
- Free SSL for every website
- Free business email
- Free daily backups
- Free in-house built CDN
- WordPress auto-updates
- WordPress Security Plugin
- WordPress Optimizer Plugin
- Seamless WordPress Starter & Migrator
- 99.9% uptime promise
- 30-day money-back guarantee
More Than Hosting
SiteGround also offers a growing portfolio of tools to help businesses build websites, sell online, market smarter, and work faster with AI.
Ecommerce and Website Builder
An all-in-one ecommerce website builder that provides everything needed to create, customize, launch, and grow an online store.
Email Marketing
A complete email marketing solution for growing audiences, nurturing customer relationships, and increasing sales.
AI Agent for WordPress
An AI-powered assistant that helps users manage WordPress and WooCommerce sites through natural conversation, streamlining website administration, content management, and everyday tasks.
AI Studio
An AI productivity platform that brings together multiple AI models and specialized agents to help small businesses work smarter, create faster, and streamline everyday tasks.
Coderick AI
An AI-powered vibe coding platform for building, launching, and hosting websites, business tools, and applications faster and more easily.
Services
Web Hosting WordPress Hosting WooCommerce Hosting Coderick AI by SiteGround SiteGround AI Studio SiteGround Ecommerce SiteGround Email Marketing SiteGround Website BuilderKontaktopplysninger
7th Floor 50 Broadway, SW1H 0DB, London, Storbritannia
- siteground.co.uk
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Kristiyan was really helpful
Kristiyan was really helpful, and restored my website after a long battle with a complete novice (me)!
Excellent customer service 5star
Excellent customer service 5star
Paul Gollogly
Surreydogsitters.co.uk
Loyalty is valued
One of the few service providers I work with that still values loyalty and where their support staff have the authority and flexibility to make decisions and exceptions to support my business. This can only increase my loyalty to them in return.
Im using siteground now for 1 year and…
Im using siteground now for 1 year and having a good experince. fantastic customer service, price, service quality.
Great service from all the support team…
Great service from all the support team at Siteground
Briliant
Briliant. Guided me perfectly through what to do. Very quick responses too. I'm very pleased.
Silivia was very helpful and spoke in…
Silivia was very helpful and spoke in plain language not to techy for me, and helped resolve the problem quickly
Excellent service from the off
Excellent service from the off! Extremely patient, helpful and knowledgable. And it is real value for money - It's so nice dealing with people as opposed to AI.
Great service as always
Great service as always, quick to resolve and friendly and relaxed too.
Patient
Patient, Knowledgeable. Sorted my problem!!!!
As always amazing help from SiteGround
As always amazing help from SiteGround. Gabriel pointed me in the right direction and now I feel more confident to follow his intructions, thank you
Site Ground support
Really helpful chat connection and super polite and clear advice
excellent service.
Great help
Great help, prompt, efficient. Thank you.
Amazing experience from customer…
Amazing experience from customer services with this rookie customer!
Fast and helpful
Amazing Support from SiteGround
In choosing a hosting company, it's not only about who is the cheapest. it is more importantly about the level of service you receive when you site is down or facing issues. and this is where SiteGround score 10/10. Unlike cheaper hosting providers, they are very contactable through their chat and offer an amazing level of service. Thank you Sylvia for your support today
Support is difficult to access
Support is difficult to access.
Had a Malware case reported by SiteGround on one of our websites, with a threat to take our site down if it wasn't rectified within 2 days.
When I opened the report, there was nothing in it and no files containing Malware.
Trying to contact SiteGround Malware support is behind a paywall, even though there was nothing wrong with the site.
Eventually managed to get to an expert on live chat, but not before being sent around the houses by the awful AI and, at each interaction, being upsold services I didn't need.
Once I actually got to a human, the support was spot on. Once through, they saw it was their error, removed the marker the transaction took less than 2 minutes; getting there took an hour.
Do better when your customers have issues, especially when you are the ones who created them.

Svar fra SiteGround UK
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.







