What a great experience I had with the support team, particularly Dimitar who was extremely helpful and resolved my issues very quickly. I don't use customer services frequently but when i do i always... Vis mer

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I faced a complicated (to me) situation re the hosting plan setup in my account. I firstly gained an extremely sensible description of the current situation and was then directed to an agent who hand... Vis mer
Silviya Spasova was extremely helpful and professional. She took the time to investigate the issue with my domain transfer, clearly explained what was happening and advised me on the next steps. She w... Vis mer
Being able to connect with a human support is paramount. As long as this is available SiteGround remains the best provider.
Informasjon om virksomheten
Om SiteGround UK
Skrevet av virksomheten
SiteGround helps over 3,000,000 domains of small businesses and professionals build, manage, and grow online - through fast, secure hosting and a growing suite of marketing, sales, and AI tools, all in one place.
With over 20 years of experience and a team dedicated to customer success, SiteGround started as an independent web hosting company and has grown into a platform that supports your entire online journey, from launching a website to successfully growing it, and automating everyday tasks with AI.
Why SiteGround?
Whether you're launching an online store, managing an agency with multiple sites, or just want your website to run without a hitch, SiteGround has the tools for it: with an intuitive Site Tools control panel for effortless website management, infrastructure on Google Cloud with sites running up to 500% faster, custom-built security features, and a 24/7 real-person customer success team backed by a 99% customer satisfaction rate.
Every SiteGround hosting plan also comes with:
- 24/7 top-rated technical support
- Free SSL for every website
- Free business email
- Free daily backups
- Free in-house built CDN
- WordPress auto-updates
- WordPress Security Plugin
- WordPress Optimizer Plugin
- Seamless WordPress Starter & Migrator
- 99.9% uptime promise
- 30-day money-back guarantee
More Than Hosting
SiteGround also offers a growing portfolio of tools to help businesses build websites, sell online, market smarter, and work faster with AI.
Ecommerce and Website Builder
An all-in-one ecommerce website builder that provides everything needed to create, customize, launch, and grow an online store.
Email Marketing
A complete email marketing solution for growing audiences, nurturing customer relationships, and increasing sales.
AI Agent for WordPress
An AI-powered assistant that helps users manage WordPress and WooCommerce sites through natural conversation, streamlining website administration, content management, and everyday tasks.
AI Studio
An AI productivity platform that brings together multiple AI models and specialized agents to help small businesses work smarter, create faster, and streamline everyday tasks.
Coderick AI
An AI-powered vibe coding platform for building, launching, and hosting websites, business tools, and applications faster and more easily.
Services
Web Hosting WordPress Hosting WooCommerce Hosting Coderick AI by SiteGround SiteGround AI Studio SiteGround Ecommerce SiteGround Email Marketing SiteGround Website BuilderKontaktopplysninger
7th Floor 50 Broadway, SW1H 0DB, London, Storbritannia
- siteground.co.uk
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I've been with Site ground 3 years now
I've been with Site ground 3 years now. And not once had a problem with them. My subscription is up for renewal. And I personally had an issue. And was contemplating a cheaper service, but didn't want to leave site ground as they have been fantastic. So I spoke with them and they helped me find a solution within their plans to accommodate and help with my personal issue. Their customer service is impeccable, no AI bots a real person, swift to answer and very understanding and helpful. 10/10 for just the process of reaching out, the swiftness in response and solution and Dimitar, my customer rep is an absolute legend. based on the past 3 years and todays experience they have me as a customer for life. ;)
Always good solid support.
Really helpful chat answered questions…
Really helpful chat answered questions with great knowledge links too.
Expensive but the best. By far!
Are they expensive compared to other hosting companies? Yes.
Are they the absolute best at customer service? Yes.
When you have a project critical issue and your website is down, you will be grateful you paid the extra for the outstanding and fast support they offer.
You get what you pay for with Siteground.
Honestly couldn't recommend my advisor…
Honestly couldn't recommend my advisor enough!
A huge thank you to Mihail S for your patience and understanding, such amazing service.
We would highly recommend this company to anyone as they are so helpful and you actually get to speak to a real person with practically no wait time. Our advisor took it slow and explained step by step what I needed to do.
Genuinely thorough technical support
Had a recurring issue where a cache folder on my WordPress site kept losing its permissions and breaking caching — something that had gone unsolved for nearly two years despite previous attempts. This time the engineer, Milko, actually traced the root cause properly: he matched the folder's creation timestamp against the server access logs, identified the exact third-party plugin responsible, and even spotted a separate underlying problem (a blocked WordPress cron) that was stopping the site from self-correcting.
It would have been easy to just reset the permissions and close the ticket, as had happened before. Instead I got a clear, evidenced explanation of the whole chain and a sensible recommended fix. That's the difference between support that patches a symptom and support that actually solves the problem. Very impressed.
Daniel Illiev helped so much with the…
Daniel Illiev helped so much with the transfer of the domain / pointing.
Incredibly knowledged with DNS that i needed..
Thank you :)
Support team of Siteground is just amazing
Support team of Siteground is just amazing. Had experience with them for more than 10 years now and i never had situations where they did not help us. Quick, professional and extremely useful team. Thanks a lot!
Great service as usual
Great service as usual.
Best provider. My experience with this provider has been always super positive.
Always really helpful and knowledgeable…
Always really helpful and knowledgeable on the few occasions I need it. Great customer service
Instant Solution
Instant Solution, Amazing Service, Rapid Response. I don't think so anyone can ask more than that. Just Simply the best.
Superb customer service and help
Superb customer service and help. Any issue is fixed with super efficiency and helpful guidance.
Excellent support as always.
I love the fact that you get life help…
I love the fact that you get life help when the AIs get lost.
Fantastic at spotting complex issues.
Great customer service
Great customer service - quick and helpful response.
Great service from SiteGround
Gospodin was an absolute gem, he guided me through all my technical issues and it was sorted in no time. Thank you!
Fast and accurate
always professional
my experience with siteground has always been good
Amazing work by the Siteground support team
The Siteground support team did some amazing work to get our site back up and running. lots of useful information returned and advice to protect the solution etc. Fantastic example of Great Customer Service!
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.








