My initial experiences with La Maison Simons were very positive but the latest fiasco with the delivery of my online order and complete lack of follow up by customer service points to an organization... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Client de longue date ici. J'aimerais qu'ils offrent une option de livraison plus rapide via UPS ou Fedex plutôt que toujours le standard livraison gratuite via Postes Canada. Je vous ai déjà écrit... Vis mer
Clothes were great, but delivery was terrible. It was meant to be from a professional company but it was just a random car and they left it in the visitor parking area by a sign for our 100 unit town... Vis mer
No customer service available, at all. My rewards amount disappeared from my account for no reason and they have not answered email, phone, chat, social media, anything. So they somehow misplaced my r... Vis mer
Ingen anmeldelsesinvitasjoner er registrert
Denne virksomheten har ikke oppfordret kundene, og anmeldelser er derfor kanskje ikke representative
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Great experience with returns. Plus fast shipping.
I ordered an area rug from their Online Only option. When I got it ended up looking way too big in my space. I had read on here that you have to pay return shipping even though they say free returns so I was a little nervous. But I went to check it out for myself and the return process was super easy, all I had to do was fill in a form and print off my pre-paid label. I already ordered the same rug in a different size. The shipping is super fast as well. Great experience.
Avoid Gift Wrapping
I've been a long time customer (for over 15 years now) and really like the quality and variety offered by Simon.
But on the other hand, there are 4 things I don't like:
1. They advertise Free Return and 100% Refund but it's not exactly true since they don't refund the shipping costs (unless they made a mistake with your order).
2. It's hard to reach an agent using their phone line 1 877 666-1840. The wait is often more than 30 minutes.
3. There are a lot of pop-up windows on their website and it's annoying. It's currently worse than ever.
4. They offer gift wrapping but the look and quality is really average. I recommend you to not use the gift wrapping option if you plan to offer an important gift.
I'm still giving 4 stars because I truely like all the brands they carry.
foolish. selfish behaviour from cooperations
shipped with my package with canada post while they were on a strike? so now i won’t receive my package until canada post deems their no longer ‘indefinitely delayed’
how dare you. what insane nerve do you companies have to take money from people and then indefinitely delay their christmas gifts to their family? by sending through a disorganized and rude postal service.
i ordered specifically from a canadian company to allievate some of the stress from ordering internationally and now i just don’t think i’ll ever order anything online again because it’s the same story every single time. months late, damaged condition and companies that jus line their pockets and throw your package in some warehouse until they’re not longer “indefinitely delayed”
you’re disgusting. both you simons and you canada post.
their online service is really bad
their online service is really bad, they say they will deliver today so I took a day off from work to wait for my package, after a full day waiting they suddenly towards the end of the day change the delivery date?? Waste of time, waste of money, do not bother ordering online from them.
Simons Cheap China wear
Simons is a Canadian company, controlled by two brothers Peter and Ricky.
This company use to house quality clothes, as for now most of it is coming from China, Pakistan, Poland.. some child labour involved ) Their shirts are bought for 8 dollars and sold at 80. Suits don't last, and their women collection are the same.
Their brand names are old collections that were not sold through previous years.
Not worth the shopping there ... even Zara or Massimo Duti makes better quality.
I love shopping at Simons online
I love shopping at Simons online. They have an amazing selection, they're packing and shipping is great and the products arrive as stated. I usually shop in person as well, so I understand their sizes.
Fantastic Online Shopping Experience
I ordered a duvet set for my son. It shipped quickly, and was in BC within 10 days. Shipping had updated information with tracking, and I received an email the minute it was delivered to the post office. I then decided a week later to order the matching sheets. They express shipped it for me free of charge and I had the order within 5 days (Ordered Dec 12, and had the order by Dec 17). The quality of the bedding is wonderful, and the colors vibrant! 100% will shop with them again.
Nice product and fast shipping!
I ordered 3 shirt from this website and receive it in 3 days! very fast shipping.
Great
It is my second purchase at Simons. I have bought clothes two months ago and home decor weeks ago. Very good quality, always well packaged and fast delivery. I am very happy with my purchases.
nice MONTREAL BASED FASHION COMPANY
nice french fashion,low shipping , i just want them to have more selection online as i live in ontario canada and not quebec
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.








