Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

My initial experiences with La Maison Simons were very positive but the latest fiasco with the delivery of my online order and complete lack of follow up by customer service points to an organization... Vis mer

Vurdert til 5 av 5 stjerner

Client de longue date ici. J'aimerais qu'ils offrent une option de livraison plus rapide via UPS ou Fedex plutôt que toujours le standard livraison gratuite via Postes Canada. Je vous ai déjà écrit... Vis mer

Vurdert til 2 av 5 stjerner

Clothes were great, but delivery was terrible. It was meant to be from a professional company but it was just a random car and they left it in the visitor parking area by a sign for our 100 unit town... Vis mer

Vurdert til 1 av 5 stjerner

No customer service available, at all. My rewards amount disappeared from my account for no reason and they have not answered email, phone, chat, social media, anything. So they somehow misplaced my r... Vis mer

Informasjon om virksomheten


Kontaktopplysninger

2,6

Under middels

TrustScore 2.5 av 5

134 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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2,6

Alle anmeldelser

(134)

28 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Great experience with returns. Plus fast shipping.

I ordered an area rug from their Online Only option. When I got it ended up looking way too big in my space. I had read on here that you have to pay return shipping even though they say free returns so I was a little nervous. But I went to check it out for myself and the return process was super easy, all I had to do was fill in a form and print off my pre-paid label. I already ordered the same rug in a different size. The shipping is super fast as well. Great experience.

30. juli 2019
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Avoid Gift Wrapping

I've been a long time customer (for over 15 years now) and really like the quality and variety offered by Simon.

But on the other hand, there are 4 things I don't like:

1. They advertise Free Return and 100% Refund but it's not exactly true since they don't refund the shipping costs (unless they made a mistake with your order).

2. It's hard to reach an agent using their phone line 1 877 666-1840. The wait is often more than 30 minutes.

3. There are a lot of pop-up windows on their website and it's annoying. It's currently worse than ever.

4. They offer gift wrapping but the look and quality is really average. I recommend you to not use the gift wrapping option if you plan to offer an important gift.

I'm still giving 4 stars because I truely like all the brands they carry.

19. mai 2019
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

foolish. selfish behaviour from cooperations

shipped with my package with canada post while they were on a strike? so now i won’t receive my package until canada post deems their no longer ‘indefinitely delayed’
how dare you. what insane nerve do you companies have to take money from people and then indefinitely delay their christmas gifts to their family? by sending through a disorganized and rude postal service.
i ordered specifically from a canadian company to allievate some of the stress from ordering internationally and now i just don’t think i’ll ever order anything online again because it’s the same story every single time. months late, damaged condition and companies that jus line their pockets and throw your package in some warehouse until they’re not longer “indefinitely delayed”
you’re disgusting. both you simons and you canada post.

17. desember 2018
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

their online service is really bad

their online service is really bad, they say they will deliver today so I took a day off from work to wait for my package, after a full day waiting they suddenly towards the end of the day change the delivery date?? Waste of time, waste of money, do not bother ordering online from them.

30. november 2018
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Simons Cheap China wear

Simons is a Canadian company, controlled by two brothers Peter and Ricky.
This company use to house quality clothes, as for now most of it is coming from China, Pakistan, Poland.. some child labour involved ) Their shirts are bought for 8 dollars and sold at 80. Suits don't last, and their women collection are the same.
Their brand names are old collections that were not sold through previous years.
Not worth the shopping there ... even Zara or Massimo Duti makes better quality.

12. august 2018
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I love shopping at Simons online

I love shopping at Simons online. They have an amazing selection, they're packing and shipping is great and the products arrive as stated. I usually shop in person as well, so I understand their sizes.

14. januar 2018
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Fantastic Online Shopping Experience

I ordered a duvet set for my son. It shipped quickly, and was in BC within 10 days. Shipping had updated information with tracking, and I received an email the minute it was delivered to the post office. I then decided a week later to order the matching sheets. They express shipped it for me free of charge and I had the order within 5 days (Ordered Dec 12, and had the order by Dec 17). The quality of the bedding is wonderful, and the colors vibrant! 100% will shop with them again.

18. desember 2017
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great

It is my second purchase at Simons. I have bought clothes two months ago and home decor weeks ago. Very good quality, always well packaged and fast delivery. I am very happy with my purchases.

8. november 2015
Anmeldelse skrevet uten oppfordring

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