I wanted to express my satisfaction with the customer service. After receiving the wrong item, I received the correct one very quickly. I have rarely experienced such prompt and friendly service. I... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
For customers from the EU not recommended due to high customs fees that have to be paid on top of the high prices of the products. I had to pay nearly 17 Euros extra. Return from the EU have an add... Vis mer
Selskapet har svart
Absolutely love Silke London silk hair wrap!! There is no hype in this product. The reviews are spot on accurate. This is the best hair wrap that I have ever purchased, it is well worth the price. M... Vis mer
Selskapet har svart
Placed my order with black friday code and was very excited to recieve the package. Unfortunately there was another 22€ on custom fees on top no one ever mentioned. You might say stupid me, should ha... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
SILKE London | The original 100% silk hair tools brand. We invent clever solutions that make having beautiful hair effortless, without damage.
Kontaktopplysninger
PO Box 79849, N21 9GY, London, Storbritannia
- team@silkelondon.com
- silkelondon.com
4,1
Bra
128 anmeldelser
Ber kundene om å skrive anmeldelser
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Har svart på 100 % av de negative anmeldelsene sine
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Changed my review after a few months of use...
Amended review! After a month the elastic In one side went loose so it fell off, silke London were good and replaced it however the new one is soooo big it flops over my head over my ears I don't understand how it's so much bigger then the first one it's like there's surplus material on the top which is so uncomfortable as it hands down over your face :( it's such a shame as it works but for the amount of money you would expect some continuity...... I'm going to look for another elsewhere as its so uncomfortable now.
This cap has changed everything for me. I have extremely long hair past my bum and was at the point of tears each morning ripping chunks out from tangles. I tried everything - detanglers, plaiting before bed, masks, detanfling brushes - nothing stopped the morning dramas of ripping hair out - until I got a silk cap - game changer. No knots, no frictions, no splits, no frizz. I can only assume based on the reviews they perhaps didn't need one? For anybody with very long hair this is a game changer to stop the fight against knotting
22. mars 2021
Anmeldelse skrevet uten oppfordring
This product is such a disappointment
This product is such a disappointment. The whole idea of using silk for hair wrap is to reduce the friction and keep the moisture. This is the logic behind all silk products. I have many silk products such as pillow case, eye mask, etc and all are like that. This hair wrap has it's silk and soft side outside and inside has a rough material. I was under expression that they use silk both side, a double layer, but it is not the case. I have used it for a week now and nothing. MY hair didn't change a bit. I don't know what those 5 stars are about. I would give no star if possible. Don't pay $100 for piece of nothing.
13. mars 2021
Anmeldelse skrevet uten oppfordring
Would give no stars if possible
Would give no stars if possible. Shocking customer service. Refused to cancel an order and knowingly sent it to the wrong address. I had to go to my bank for a chargeback after they ignored my emails. Avoid.
8. desember 2020
Anmeldelse skrevet uten oppfordring
Don’t waste your money
The product falls off nightly meaning that any supposed benefits from wearing it are null and void. After contacting their customer service I was informed that the product is ‘fit for purpose’ and doesn’t qualify for a refund. The alternate is for me to send it at a cost to myself for them to assess the width. I don’t have a pea head and shouldn’t be any further out of pocket. They obviously delete all negative comments from their social media. MINUS 5 STARS
9. september 2020
Anmeldelse skrevet uten oppfordring
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