Keen to buy, but they mention a choice of human remy hair or synthetic hair. When you buy for example the old Zala website has clear listings and prices for both types, but this is unclear when shop... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I recently purchased the halo hair from SilkaraHair and I'm absolutely thrilled with it! The quality of the hair is top-notch, silky smooth, and blends seamlessly with my natural hair. The color match... Vis mer
Selskapet har svart
Your extensions aren't good quality, also l returned my extensions for a exchange shorter in length and you sent them back the same extensions without giving me a,shorter length.
Selskapet har svart
I was skeptical at first, but this heatless curler set is magic. My hair is naturally stubborn, but I woke up with soft, bouncy curls that lasted all day. No heat damage, no effort—just amazing result... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
No Salon Markups! Hair salons markup their prices up 8-10x the actual cost for hair extensions. We do things differently. No hefty price tags, just premium quality hair extensions delivered right to your doorstep. Full & long hair is probably one of the biggest dreams of every woman. With our Secret Extensions this dream finally becomes a reality! We use high-quality, eco-friendly materials to craft our extensions, offering a natural hair-like appearance that elevates your beauty effortlessly. Fuller, longer, hair in seconds: Dream hair just got real; get it every day of the week with our Halo Hair Extensions. Effortless and low maintenance: Easy to use, manage, and upkeep; our halo extensions don't demand much, just a head that's halo ready. Zero damage to your own hair: Get the hair you've always wanted but never knew you could, without damaging your real hair, your morning routine, or your wallet.
Kontaktopplysninger
1-7 Pelican St, 2010, Surry Hills, Australia
- info@silkarahair.com
- silkarahair.com
3,6
Middels
75 anmeldelser
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
It’s pretty but it does not look like…
It’s pretty but it does not look like the picture at all sadly I would like to return it
3. november 2024
Svar fra Silkara Hair
Hi Kyra,
Thank you for your feedback. We’re sorry to hear that the product didn’t meet your expectations. We strive to ensure our customers are fully satisfied with their purchases.
Please visit the Contact Us page on our website and reach out to us with your order details. If your purchase meets our return and refund policy, we will gladly assist you with returning the item and processing your refund.
We appreciate your understanding and look forward to resolving this for you.
Best regards,
Silkara Hair
Absolutely love my hair piece..
18. oktober 2024
Svar fra Silkara Hair
Hi Wendy,
Thank you so much for your wonderful 5-star review! 🌟 We’re thrilled to hear that you absolutely love your hair piece—it’s feedback like yours that makes our day! We’re dedicated to bringing effortless, beautiful hair to our clients, and we’re so happy you’re enjoying yours.
If you ever have any questions, don’t hesitate to reach out.
Thank you for choosing us for your hair extensions!
With gratitude,
Silkara Team
It was just what I wanted
It was just what I wanted! Only complaint was it took quite a long time to arrive.
29. juli 2024
Svar fra Silkara Hair
Thank you so much for your feedback! We’re thrilled to hear that you loved your hair extensions and that they were just what you wanted.
We sincerely apologize for the longer-than-expected delivery time. We’re always looking to improve our service, and your feedback helps us do just that. If you ever have any concerns or need anything in the future, please don’t hesitate to reach out.
We appreciate your support and hope to serve you again soon!
Silkara Hair
This product is not what was shown…
This product is not what was shown online.
It has different packaging and branding. Not like the hair seen in stores with brand as shown online.
16. juli 2024
Svar fra Silkara Hair
Dear Sylvi,
Thank you for your feedback. We are truly sorry to hear that the product you received did not meet your expectations and was not as shown online. We understand how frustrating this can be and apologize for any inconvenience caused.
We strive to ensure that all our products match the descriptions and images on our website. Sometimes, variations in packaging and branding can occur due to updates from our suppliers. However, this should not affect the quality of the product itself.
We would like to make this right for you. Please contact our customer service team in website so we can arrange for a refund, or provide you with a discount on your next purchase.
Your satisfaction is our top priority, and we appreciate the opportunity to resolve this matter.
Thank you for bringing this to our attention, and we hope to restore your trust in our products and services.
Best regards,
Silkara Hair
Customer service was exceptional.
Customer service was exceptional.
colour match was perfect.
28. mars 2024
Svar fra Silkara Hair
Dear Diana,
Thank you so much for your wonderful feedback! We’re thrilled to hear that you had an exceptional experience with our customer service and that the color match was perfect.
We strive to provide our customers with the best service and products, and your satisfaction is a huge affirmation for us.
We look forward to assisting you again soon!
I absolutely loved my hair claw…
I absolutely loved my hair claw extension . It came promptly and the details of the product were exactly like the product I bought. I’m very happy with my purchase
21. mars 2024
Svar fra Silkara Hair
Dear Nerena,
Thank you so much for your wonderful review!
We’re thrilled to hear that you loved your hair claw extension and that it arrived promptly.
It’s always rewarding to know that our product descriptions match the actual products and meet our customers’ expectations.
Your happiness with your purchase means a lot to us. We look forward to serving you again at Silkarahair!
Staff really helpful and fast reply
Staff really helpful and fast reply. Really appreciate
20. mars 2024
Svar fra Silkara Hair
Dear Natthida,
Thank you for your kind words! We’re thrilled to hear you found our staff helpful and responsive.
Your satisfaction is our top priority, and it’s heartening to know we were able to assist you promptly.
We appreciate your feedback and look forward to helping you again soon!
I had hesitations of ordering my curly…
I had hesitations of ordering my curly ponytail extension due to the company being based in China. I was worried that I would have to wait a long period of time for delivery which I did not want as it's not like the product was low in cost. I emailed expressing my concerns and they got back to me within the hour & put my concerns to rest. I was completely happily surprised when only 6-7 days later I received my product in which I cannot fault. I very much recommend this company and their products and will certainly order from them in the future.
19. mars 2024
Svar fra Silkara Hair
Dear Melinda,
Thank you for taking the time to share your experience with us.
We’re delighted to hear that our responsive customer service team was able to quickly address your concerns and put your mind at ease.
It’s great to know that your curly ponytail extension arrived swiftly, and you are satisfied with its quality.
We pride ourselves on being an Australian-based company with a versatile inventory located both here and abroad to ensure efficient delivery times.
We greatly appreciate your recommendation and look forward to your next visit to Silkarahair!
Easy website to navigate
Easy website to navigate. Quick shipping and a good quality looking product , very happy and would definitely purchase again
16. mars 2024
Svar fra Silkara Hair
Thank you so much for your positive feedback and for taking the time to post this review.
We’re glad you found our website easy to navigate and are satisfied with the quick shipping and the quality of our products.
We strive to continue delivering great experiences consistently, so we hope to see you again soon at silkarahair.com.au!
Amazing customer service
Amazing customer service, parcel arrived on time and great quality! Thank you guys very much
22. januar 2024
Anmeldelse skrevet uten oppfordring
Svar fra Silkara Hair
Dear Courtenay,
Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you were satisfied with our customer service, the timely arrival of your parcel, and the quality of the product. Your kind words are greatly appreciated and motivate us to continue delivering exceptional service. If there's anything else we can do for you, please don't hesitate to reach out. Looking forward to serving you again in the future!
Warm regards,
Silkara Hair
sosososo good!
sosososo good!! the hair is so soft and blending well with my natural hair! highly recommended
26. desember 2023
Anmeldelse skrevet uten oppfordring
Svar fra Silkara Hair
Dear Fira,
Wow, your feedback has truly made our day! We're overjoyed to hear that you love the hair and find it to be a perfect match with your natural hair. Thank you for recognizing the quality of our product and for your high recommendation. It means the world to us. We're here for you anytime you need, and we can't wait to assist you again. Your satisfaction is our top priority!
Best wishes,
Silkara Hair
The quality is amazing!
I recently purchased the halo hair from SilkaraHair and I'm absolutely thrilled with it! The quality of the hair is top-notch, silky smooth, and blends seamlessly with my natural hair. The color match was perfect, making it look incredibly natural. It's super easy to put on and comfortable to wear all day without any hassles. Highly recommended!
6. januar 2024
Anmeldelse skrevet uten oppfordring
Svar fra Silkara Hair
Dear Sherry,
Thank you so much for your wonderful review! We are thrilled to hear that you are enjoying your halo hair from SilkaraHair. It's fantastic to know that the quality, texture, and color match have met your expectations and that you find it comfortable for all-day wear. Your satisfaction is our top priority, and your recommendation means a lot to us. We look forward to continuing to serve you with our products in the future!
Warm regards,
SilkaraHair
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