Sigma 3 Kitchens Anmeldelser 

We've just had a home office and utility room completed by Sigma 3, and once again they've been superb. This is our third project with them, as they've fitted two kitchens for us previously, and the quality of the service has been consistent every single time.

Robyn handled the design and was excellent. She listened to how we actually wanted to use the spaces rather than just selling us a look, and came back with ideas we wouldn't have thought of ourselves. Nigel was our fitter and did a first class job: tidy, punctual, and clearly someone who takes real pride in his work. The finish is excellent and both rooms work exactly as we'd hoped. Ed was on hand throughout as well, which gave us confidence the whole way through.

The fact that we've gone back to them three times says everything. Thank you to Robyn, Nigel and Ed. Highly recommended.

Everything from start to finish was effortless on our part. The showroom staff were very attentive and knowledgeable about their high quality Sigma kitchen products/appliances etc.
Everything went to plan. Dean, from the Cardiff store designed a wow factor kitchen for us, which was affordable and practical. There was a wide choice of units etc.
Mike Jones, who fitted our kitchen is
highly recommend by us. He was professional, trustworthy, and a great project manager, as he also did some building work for us. His whole team were pleasant, reliable and highly skilled.
I would recommend Sigma to anyone thinking about installing a new kitchen. Initially, I thought a Sigma kitchen would out of our price range, but that was not the case, as the whole design can be made extremely flexible in terms of costs etc.

We ended up with a great design which was perfect for our needs. Glen, the fitter was great and the final kitchen looks amazing and works really well. Great quality and finish. I can't thank Sigma's team enough.

There are so many kitchen companies on the market, but County Kitchens stands out for its expertise and friendliness. Their staff take time to help you make the many decisions required and guide you through the countless options in colours and materials. A first class service.

After visiting quite a few kitchen companies, we were very happy to find Sigma 3 County Kitchens in Esher.

From the warm welcome through the showroom door to the design consultants ideas and expertise, was a professional reassured experience.

The fantastic design by Melina was on point from every corner covered. Every stage was discuss and checked, tweaked and resolved to our delight.

Their installation manager Steve went above and beyond to check our own personal kitchen fitter's installement which was not his remit but he kindly assisted when we needed some guidance.

The kitchen looks absolutely stunning, great quality, reasonably priced and first class service all round.
Highly recommend! 👌🏽

We chose Sigma 3 as the house we purchased already had a Sigma 3 kitchen and it had clearly stood the test of time and we just wanted a revamp.... Well, wow, what a revamp we have got! I am so happy with our kitchen, I keep standing in it smiling! The quality of the kitchen and the precision of the fitting is just phenomenal. All the kitchens on their Instagram page look just beautiful and I hope ours will now make the grid! Ryan, Louise and Nigel, thank you.

We recently had a new kitchen from Sigma 3, Culver house Cross branch.
We wanted a stressfree experience.
These are just some of the things that happened which definitely didn’t provide us with the smooth transition promised.
The kitchen was chosen, the designer came to the house to plan the kitchen and we were told how much it would cost. We then went back to sign the contract and pay our deposit.
The work top, handles and splashback was not what we ordered and therefore had a substantial amount to pay on top of what we were originally quoted ( they did pay the difference for the splashback because they said we had to pay more for it to be reinforced, which we were not told at the time)
The project manager and person who was going to see the project came to the house and it was arranged they would pick up the key and start the work while we were on holidays, because we have a big dog who likes to be in the kitchen and this would be useful as he would be in kennels.
Was told they would be in contact two weeks before we went away, didn’t hear anything. Contacted the person 2 weeks before we were going away and he didn’t get back to us, phoned him again
and he said “he couldn’t come because he was going away for the weekend and told us the skip was coming next day.
Now if we had not phoned him, our cars would have been on the drive and the skip would have nowhere to go. He sent his father around for the key afterwards.
He was supposed to drop the key off for the kitchen fitters, came home from holidays kitchen fitters knew nothing about this and could not get in, when my husband phoned the overseer. He had left the key outside the house where somebody could have seen it.
The painter was dropped off, but had not been left any “ contract paint “ , my husband had to go and get some.
The shelves we requested couldn’t be put up because when replastering the wall should have had something behind it so the shelves could be fitted ( they knew this and said we can still do it, however the kitchen had already been painted )
The window sill was still in place and was supposed to be removed so the quartz could be put on ,the overseer
Said, don’t worry, that’s fine. They can.wrap it around., the gentlemen fitting ithe quartz tops disagreed and wanted it removed.
The fridge/freezer was not the one we ordered and had a scratch on the door, when the new door came, it was the wrong size.
The electrician was going to fit white sockets, although we had ordered chrome and if we hadn’t been in the house the white sockets would have been fitted.
We asked to see the project manager again before work started and he didn’t seem to remember anything we had wanted from the last meeting and just agreed with us when we went over things.
We asked to see the manager, he came to the house and when we were trying to explain our concerns, he kept interrupting and clearly was not listening, he said he would look into it and get back to us later on with feedback. 4 weeks later when we had the splashback fitted, he phoned ( because the splashback delivery had been delayed at least twice)
When my husband inquired regarding our concerns, he agreed to come and see us again.
The manager asked if we were pleased with the kitchen, which we were and when we asked him about his feedback, he said “ it was sorted”, he again did not address our concerns and kept making excuses.
He was very unprofessional, only apologised when we told him we hadn’t had any apology from him and I felt he was very much out of his depth.
I would like to say the kitchen fitters, painter and electrician and Quartz fitter were very professional.

A faultless service from start to finish.

Emma displayed excellent knowledge during the design phase and guided us through the process in a friendly and professional manner resulting in the end product being exactly what we wanted.

During the installation phase both Emma and Craig maintained regular contact and answered all queries promptly and efficiently.

We are extremely pleased with the quality of our new kitchen and would not hesitate to use this company again in the future.

Welcoming but not hard sell, our requirements listened to. Efficient and professional.

Ryan the kitchen designer was extremely patient with us as we talked to him about what we wanted. He took us through what Sigma3 can do, and gave us excellent advise to achieve the end result we were looking for, along with the various appliances we can have in the kitchen. We settled for Neff appliances and doors with no handles, and a gloss finish for ease of cleaning. We are returning customers and the kitchen lived up to the previous quality of our first kitchen. We did make changes, and Ryan was patient and made several changes with sound advice along the way. The kitchen was delivered as planned, and we met our kitchen fitter Mike.
Mike was the consummate tradesman and nothing was too much trouble for him, and he did a first class job of fitting the kitchen and all of its appliances.
We would highly recommend both Ryan and Mike, along with the quality of the Sigma3 range, to any potential buyers

I have had sigma 3 to design and install my gorgeous kitchen and was so impressed by the staff in the Swansea showroom and the quality of the product, the aftercare and also the fitting that we went back and had a beautiful bedroom designed and fitted by them, I can honestly say I can not find one fault with them for anything, and would highly recommend them to anyone looking for a fabulous kitchen and bedroom designed and product, just amazing from first visit to completion

We are absolutely delighted with our new Sigma kitchen and would highly recommend the quality and workmanship. Everything went smoothly and we were given advance notice of all the installation dates. Fitters were professional from start to completion.

Phil Rose did an incredible job reimagining the layout of our house to give us a beautiful open plan space and then designed us a gorgeous kitchen, utility and bar space. He has fantastic vision and creativity. Ralph Buckley lent a personal touch to the kitchen fitting process and kept us very well informed throughout. He took great pains to solve an unforeseen error in the kitchen order and was very apologetic about a delay with our kitchen worktop and splashback. Glenn our kitchen fitter did a wonderful job. We are extremely happy overall.

From start to finish, the whole experience was excellent. Robyn was incredibly patient while we worked out exactly what we wanted. She was very knowledgeable, offered great practical advice, and never made us feel under any pressure or rushed. She even designed three different kitchen layouts before we made our final decision.

Iestyn then fitted the kitchen and was fantastic. He suggested a few helpful tweaks along the way and was professional throughout. We couldn’t be happier with the result.

10/10 for both quality and overall experience. We shopped around before making our decision, but there was simply no comparison. Sigma stood out from the start, and we’re delighted we chose them. We wouldn’t hesitate to recommend them.

Diolch yn fawr!!

Very helpful staff from the outset. Had a visit to measure up very promptly and our designer Robyn then had a number of design options ready for us to view and make our choice. We were supported throughout our kitchen purchase and Robyn was very patient and helpful answering our queries and when we wanted some amendments to the design. Once design fully decided we had a visit from Laura our installation manager who came out to check all measurements and ensure we were happy with all aspects of the kitchen. The kitchen was delivered on time and very efficiently and we are very pleased with the quality. We had our own fitters and they were easily able to liaise with Sigma with any queries they had on the fit. Would highly recommend Sigma for the quality of the kitchen and the professionalism and helpfulness of the staff and would most definitely use them again

The whole experience with Sigma 3 was a delight. Their products and range are superb: they're beautiful and of high quality and very well designed. And their service is excellent with friendly and helpful designers and efficient delivery services. We also found them to be very competitive Vs other providers of similar quality. We had a few small issues that were resolved efficiently and without any quibble.

We now have a beautiful kitchen and are absolutely delighted with our choice to go with Sigma. We'd absolutely choose them again and would recommend them to others.

We chose a Sigma 3 kitchen because it would be made in Wales! We are delighted with the result and the help given by Emma Randall and David Lowe. Many many thanks to you both.
Chris and Cheryl Jones, Rhayader, Powys.

We have recently had a kitchen fitted of the highest quality from Sigma3 Abergavenny, superbly designed by Barbara Brnak, she was amazing.
It was a professional and flawless experience from day one, with much help from David Lowe installation manager.
We were so lucky to have Karl Annett and his team to prepare and install the kitchen.They were all brilliant, very customer focused and professional in all aspects of their work. It was a real pleasure to have them working at our home.
Thankyou all so much.
Pauline and John.

I chose sigma3 because they had such good reviews. I’d looked at wren, but decided to use sigma as the designer seemed very professional, guaranteed that any problems would be sorted out by them efficiently, unlike wren. I used an independent fitter, a trusted family friend and was confident the fitting would be relatively easy for him as it was so well planned.
The first delivery came and two of the units were the wrong size, so they had to be reordered (this took a week as the factory is in Wales and they only deliver to London once a week)
Then we discovered that the measurement were wrong, 10cm too long, which meant the units on that wall didn’t fit. In order to compensate for this my builder extended the wall. When I complained to sigma about this, the design manager,came to measure and then stated that this was part of the plan to extend the wall to fit the units! Absolutely not true, and later they paid my builder for this extension, admission of guilt! The kitchen had been measured previously by both the designer and his manager
I ordered a unit with drawers, the drawers didn’t come, when they did come they didn’t fit, so again my builder had to do adjustments, he had to remove the back panel and cut it putting the bottom half further back so the drawers would fit. The door hinges were wrong so they had to be changed. Finally the cutlery drawer was too big so that had to be changed.
I felt very let down and disappointed with this company, they were reluctant to admit responsibility and apologise and slow to put things right. The mistakes caused delays, meaning I was without a kitchen for longer, costs of eating out, using laundry services plus the anxiety of constantly chasing them up.
As I said they did finally pay the builder for his extra work and after several phone calls to the head office I was given a small some of money as a ‘good will gesture’ !!
I didn’t deal with the manager of the branch in Esher. I spoke to him on one occasion and he made me feel very uncomfortable. When I complained about the miss measurements, he said ‘I need to think about my allegations as the designers could lose their jobs as it would be seen as gross misconduct’ This should never be put on the customer, staff discipline is not the customers responsibility.
No allowances were made for the pipes from the boiler, which were clearly visible, when measuring for the washing machine, I’m waiting to get a plumber to move some of these (at my expense)
All in all, very disappointed, too many mistakes and a refusal to take ownership.
Would not recommend

The planning, advice, delivery and installation of a new kitchen was exceptional.
Following agreement of a design, the organisation of every tradesman and a timetable was created. The implementation was to timetable and the result spectacular. Advice by David Davies on where to purchase tiles (Gwent Tiles) proved invaluable.