Shurgard Self Storage - Forest Hill Anmeldelser 

76
TrustScore 4.5 av 5

4,6

Beliggenhet

Bytt filial

121 Stanstead Rd, SE23 1HH London, GB


Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I’ve been at Shurgard in forest hill for almost 2 years or over the place is very clean and tidy the units are very clean too The pricing for box’s are very good there if you need it for work or f... Vis mer

Vurdert til 5 av 5 stjerner

Bret was so helpful checking us in at the Forest Hill branch! I’ve never used one before and he made the process smooth and easy

Vurdert til 5 av 5 stjerner

We recently moved our belongings from one storage unit to another at the Forest Hill, London location. Vanessa provided excellent service in advising how the process works and then with completing the... Vis mer

Vurdert til 3 av 5 stjerner

Method stipulated by SHURGUARD 2 give notice of termination of contract difficult/ confusing & I found the 3wk time period too long. 7/14 days wld be more suitable & customers should be given a pri... Vis mer

Selskapet har svart


Informasjon om virksomheten

  1. Utleielager
  2. Oppbevaring
  3. Lager

Om Shurgard Self Storage - Forest Hill

Skrevet av virksomheten

Shurgard is a leading self storage provider, offering secure and affordable storage solutions for both individuals and businesses. With more than 350 locations across Europe, including France, Netherlands, United Kingdom, Sweden, Germany, Belgium and Denmark, we provide convenient access to storage space tailored to your needs.

At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.

Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and app access.

Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations and online bill pay.

If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.

Contact us today to learn more about our storage options and to reserve a unit on our website.

For Every Move In Life

Skrevet av virksomheten

350+ self storage stores across Europe
We operate in urban areas with the majority of our stores located in capital and major cities across Europe.
Access 7 days a week
Access your storage unit via the Shurgard App, and rest assured that only you hold the key to enter your unit.
Moving boxes and storage supplies
We offer moving boxes and storage boxes in different sizes as well as bubble wrap, tape and protection covers at most of our branches.
Expert advice
Over 30 years of experience in the self-storage industry.
Online contract
Experience a fully digital move-in: book your unit and complete your payment online to head straight to your storage unit.
Our App simplify your storage experience
Open gates. Pay invoices. Manage your account. Do it all with your phone.
Free online reservation
All our storage unit prices are displayed online and the reservation on our website is entirely free. No credit card needed.

Kontaktopplysninger

  • 121 Stanstead Rd, SE23 1HH, London, Storbritannia

4,6

Enestående

TrustScore 4.5 av 5

76 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 98 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,6

Alle anmeldelser

(76)

7 127 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Online instructions not correct. Bring photo ID

Online instructions ask for all your details, get you to pay then tell you that you’ll get an email with your entry code, insurance details and contract.
That’s wrong. Instead you have to go in with photo ID and repeat the whole sign up exercise again in paper form. If you turn up without ID you are rejected and rudely dismissed with “it’s not my fault”. Wasted hours of my time.

14. juli 2023
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Svar fra Shurgard Self Storage - Forest Hill

Hello, and thank you for taking the time to give us your feedback. We will make sure to pass them on to our team. If there is anything we can do, send us your customer number to info@shurgard.co.uk. Our team remains at your disposal for any additional questions you may have.

Vurdert til 5 av 5 stjerner

Lovely people

The team, Vanessa in particular, have been very helpful in all of my recent billing issues. Also helping me in finding the perfect size unit to suit my needs.

29. juni 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great experience!

We had to use Shurgard to store the whole contents of our 1 bedroom flat after being made homeless. It was a ridiculously stressful and horrible time, but in all our dealings with Shurgard, the staff at the Forest Hill branch were WIZARD! They were friendly, understanding, super upbeat and it was the smoothest experience ever. It was good value and the storage was easy to access and all made really convenient. Kind of sad about the circumstances, because otherwise it was a delightful experience from end to end :)

27. april 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Shurgard crap

Well. My sister rented a unit for 1 pound (which was a special deal for now) on a Friday.
As I am moving myself I wanted to rent a unit for myself on the same deal, but I was told because my sister has rented last week I was told I could not rent a unit.
Which is wrong I have put in a complaint and have been told they are looking into it, yet I can still rent a unit at full price, which is wrong.
So I had to rent a unit at another storage unit which was more expensive.
I will never use or recommend Shurgard to anyone.

25. februar 2023
Anmeldelse skrevet uten oppfordring
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Svar fra Shurgard Self Storage - Forest Hill

At Shurgard, we are always happy to hear customers feedback on our services. In this case, we have cannot find any record of your name. Can you please share your customer ID and phone number to info@shurgard.co.uk so we can get in touch and help you.

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